Troubleshooting Frontend Control - R&S SMW-K553 User Manual

®
R&S SMW-K553

5 Troubleshooting Frontend Control

If problems arise during external frontend control, try the following measures to opti-
mize the connection.
Error messages
If errors occur, status messages in the external frontend configuration dialog box and in
the status bar of the display inform you about them.
Query the error message queue using the remote command SYST:ERR? to determine
if any or which errors occurred during operation.
For details, see chapter "Troubleshooting and Error Messages" in the R&S SMW user
manual.
If any errors occur that are not described here, contact the Rohde & Schwarz customer
support.
Table 5-1: Status and error messages
Status bar message Dialog status
External Frontend [x]: Connecting...
Connecting...
Connected Connected
No External Frontend Not connected
Connected
External Frontend [x]: Invalid Host IP
Invalid Host IP
External Frontend [x]: Not connected
LAN Connection Failed
External Frontend [x]: Incompatible Signal
Incompatible Signal Generator Firmware
Generator Firmware
External Frontend [x]: Incompatible Fron-
Incompatible Frontend tend Firmware
Firmware
External Frontend [x]: Device Locked
Device Locked
User Manual 1179.4240.02 ─ 02
SYST:ERR? result
300, "Invalid Host
IP"
301, "LAN Connection
Failed"
302, "Incompatible
Signal Generator
Firmware"
303, "Incompatible
Frontend Firmware"
304, "Device Locked"
Troubleshooting Frontend Control
Description/Remedy
Connection to the external frontend is being estab-
lished.
It can take up to 10 seconds to determine that LAN
connection failed.
Connection established, ready for operation.
No external frontend detected.
Connect an external frontend to the R&S SMW.
Verify the specified IP address of the external fron-
tend.
Verify if external frontend is connected to the same
network as the R&S SMW.
Verify the specified IP address of the external fron-
tend.
Make sure that no other instrument is accessing
the external frontend at the moment.
The frontend hardware is not compatible with the
installed signal generator firmware.
Update the signal generator firmware, see the
R&S SMW service manual.
The firmware of the external frontend is not up to
date.
Perform a firmware update of the external frontend.
External frontend is accessible via ping, but no
SSL-connection could be established.
Disconnect all other devices that are currently
accessing external frontend and try reconnecting.
30