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AKCP SP2+ Quick Start Manual
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AKCP SP2+ Quick Start Manual

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www.AKCP.com
SP2+ SPX+ Email Setup
Quick Start Guide Gmail &
office365
Copyright © 2021, AKCP

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Summary of Contents for AKCP SP2+

  • Page 1 SP2+ SPX+ Email Setup Quick Start Guide Gmail & office365 Copyright © 2021, AKCP...
  • Page 2 SP2+ Email Setup Manual First the SMTP Setup. Main Menu >> Settings >> SMTP: The SMTP server configuration options are shown here, it’s required to be set up for the Email actions. Fill out all parameters; the address in the Email From parameter will be used by the Email actions by default, but you could change it if your mail server supports it (when it’s not required to match the SMTP user for example).
  • Page 3 SP2+ Email Setup Manual Settings for Gmail Important Note: Another customer reported recently that it appears that Google updated their Gmail account with their two-step authentication without them knowing and was the cause for a failed test to send an email. After they checked this, their notifications were back online and working. You can use a Gmail account to send Email alerts with the settings shown on this screenshot below.
  • Page 4 SP2+ Email Setup Manual Then from the Account settings open Security tab / Enable Less Secure Apps Setup the Email Action Now you need to setup the Email action and tie this to a sensor. You can use the Email Action to send a notification by email when a sensor reaches a certain threshold.
  • Page 5 SP2+ Email Setup Manual Note: The SMTP server settings needed to be configured on the unit, before this action works which we already went through above. All email actions will use this SMTP server for sending emails. After clicking “Next” you will get a page where you can input the e-mail name and message. Press the “Customize”...
  • Page 6 SP2+ Email Setup Manual These parameters set the maximum number of times to send the email notification and the time interval between each notification. If you click on the Finish and Setup Notification button, this will launch the Link Notification Wizard where you can use the new action for making a notification where you will link your connected sensors to the email notifications.
  • Page 7 SP2+ Email Setup Manual...

  • Page 8: Email Troubleshooting

    The mail servers are strict about the "mail from" parameter for antispam methods, and it cannot be different than the email login setting. Please also check our SP+ Knowledge Base using this link: https://www.akcp.com/knowledge-base/sensorprobe-plus-series-knowledge-base/ Email Troubleshooting A. Check with your local system administrator to ensure all the settings you have entered into the email alert settings on the unit are correct and you can ping your SMTP server.
  • Page 9 H. Also, MS changed the Hotmail/Outlook mail’s SMTP settings, the smtp.live.com server is not supported anymore. It should be changed to: smtp-mail.outlook.com Please contact support@akcp.com if you have any further technical questions or problems Thanks for Choosing AKCP!

This manual is also suitable for:

Spx+