Related Manuals for 2N LiftGate
Summary of Contents for 2N LiftGate
- Page 1 ® 2N LiftGate LTE Router User Manual Firmware: Initial version Version: www.2n.cz...
- Page 2 2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www. faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...".
- Page 3 The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.
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Page 4: Table Of Contents
2. Device Installation 2.1 Before You Start 2.2 Mechanical Installation 2.3 Electric Installation 2.4 Overview of Connectors 2.5 Overview of LED Indicators 2.6 RESET Button Function 2.7 Retrieval of 2N® LiftGate in Network by 2N® Network Scanner 2N TELEKOMUNIKACE a.s., www.2n.cz 4/82... - Page 5 3.3.3 Battery Installation 3.3.4 Log 4. Function and Use 4.1 Cabin Switch Connection 4.2 Supported Devices 4.3 Maintenance 5. Technical Parameters 6. Supplementary Information 6.1 Troubleshooting 6.2 Directives, Laws and Regulations 6.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 5/82...
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Page 6: Product Description
The section also includes safety precautions. Here is what you can find in this section: 1.1 Product Description 1.2 Components and Associated Products 1.3 Terms and Symbols Used 2N TELEKOMUNIKACE a.s., www.2n.cz 6/82... - Page 7 This LTE router communicates with the outer world via an LTE or WAN port. Basic Features: 2-wire data transmission Web interface based configuration Multimedia communication ® Remote management via 2N Elevator Center automatic configuration bulk update remote access real-time monitoring Internal backup battery pack Compliance with latest standards 2N TELEKOMUNIKACE a.s., www.2n.cz...
- Page 8 System Schema ® Example of LiftGate , Cabin Switch and Third Party Equipment Wiring Diagram 2N TELEKOMUNIKACE a.s., www.2n.cz 8/82...
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Page 9: Components And Associated Products
4 CS, Accu+, EU plug main unit support for 4 Cabin switch units Part No. ® LiftGate 5024101US Main Unit supports 2 CS, Accu+, US plug main unit support for 2 Cabin switch units 2N TELEKOMUNIKACE a.s., www.2n.cz 9/82... - Page 10 2 CS, Accu+, AU plug main unit support for 2 Cabin switch units Part No. ® LiftGate 5024201AU Main Unit supports 4 CS, Accu+, AU plug main unit support for 4 Cabin switch units 2N TELEKOMUNIKACE a.s., www.2n.cz 10/82...
- Page 11 Accessories Part No. 502460E ® LiftGate Cabin Switch, 4x ETH, 12 V DC cabin unit for connection of up to 4 devices in the lift cabin Part No. 22041572 GSM/UMTS/LTE 2N Antenna SMA connector, 3m cable for signal quality improvement Management ...
- Page 12 – cabin audio unit Basic model EN provides automatic dialing of up to six numbers Part No. ® LiftIP – cabin audio unit, cable 920640X version like 920640 + contains LED, microphone and speaker connected via cables 2N TELEKOMUNIKACE a.s., www.2n.cz 12/82...
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Page 13: Terms And Symbols Used
Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. The following symbols are used on the main unit: 2N TELEKOMUNIKACE a.s., www.2n.cz 13/82... - Page 14 This warning relates to the main unit high-voltage AC input. Electrical accident hazard High energy from input Caution The main unit includes multiple inputs all of which have to be disconnected before service intervention. Disconnect all power supplies 2N TELEKOMUNIKACE a.s., www.2n.cz 14/82...
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Page 15: Device Installation
Here is what you can find in this section: 2.1 Before You Start 2.2 Mechanical Installation 2.3 Electric Installation 2.4 Overview of Connectors 2.5 Overview of LED Indicators 2.6 RESET Button Function 2.7 Retrieval of 2N® LiftGate in Network by 2N® Network Scanner 2N TELEKOMUNIKACE a.s., www.2n.cz 15/82... -
Page 16: Before You Start
2.1 Before You Start Product Completeness Check ® Check before installation whether the package of the LiftGate Main Unit includes the following: ® LiftGate Main Unit 2 pcs + 2 pcs Dowel (8 x 40 mm) with screws (4.5 x 50 mm) - Page 17 Caution ® Make sure that you have all requisites for putting LiftGate operation (SIM card, LAN-PC interconnecting cable). 2N TELEKOMUNIKACE a.s., www.2n.cz 17/82...
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Page 18: Mechanical Installation
2 meters. Drill 2 holes spaced apart 176 mm (6.9 inches) and insert the dowels. Put the screws through the device box metal profile holes and tighten them into the dowels in the wall. 2N TELEKOMUNIKACE a.s., www.2n.cz 18/82... - Page 19 2N TELEKOMUNIKACE a.s., www.2n.cz 19/82...
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Page 20: Electric Installation
P o w e r s u p p l y c o n n e c t i o n Plug the power cable socket into the electric power source. 2N TELEKOMUNIKACE a.s., www.2n.cz 20/82... - Page 21 ® Always make sure before installation that the LiftGate motherboard is not damaged! Do not connect devices other than the approved ones. Unapproved devices may cause electrical accident or device damage. 2N TELEKOMUNIKACE a.s., www.2n.cz 21/82...
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Page 22: Overview Of Connectors
SIM 1,2 SIM card slots. The use of SIM 2 is optional. PIN-secured SIM cards can be inserted. Make sure that the PIN code is set in the configuration to put the device in operation. 2N TELEKOMUNIKACE a.s., www.2n.cz 22/82... - Page 23 2N TELEKOMUNIKACE a.s., www.2n.cz 23/82...
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Page 24: Overview Of Led Indicators
Blue, slow flashing – external supply in progress, battery is being charged (90–100 %) Blue, fast flashing – external supply in progress, battery is being charged (0–90 %) Red – battery supply in progress, battery capacity over 50% 2N TELEKOMUNIKACE a.s., www.2n.cz 24/82... - Page 25 Blue – strong signal (> = −80 dBm) Indicates the signal strength. Green – medium signal (< = −80 dBm) Red – weak signal (< −100 dBm) No light indication – no signal (< −110 dBm) 2N TELEKOMUNIKACE a.s., www.2n.cz 25/82...
- Page 26 1, 2. Red – voltage warning (overconsumption, current > 750 mA) Red, fast flashing – voltage error (consumed current > 1050 mA, overload or short-circuit) CABIN SWITCH 3 & 4 Blue – voltage OK, connected 2N TELEKOMUNIKACE a.s., www.2n.cz 26/82...
- Page 27 Fast flashing Flashes 1:1, interval 0.2 s = 0.1 s light on (ON) + 0.1 s no light (OFF) Short flashing Interval 4 s = 0.2 s light on (ON) + 3.8 s no light (OFF) 2N TELEKOMUNIKACE a.s., www.2n.cz 27/82...
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Page 28: Reset Button Function
The beginning of the factory default reset / restart is signaled by all the LEDs going off and gradually by each LED going on and off separately from left to right. After the row is completed, the left LED goes on and off again. 2N TELEKOMUNIKACE a.s., www.2n.cz 28/82... - Page 29 2.7 Retrieval of 2N® LiftGate in Network by 2N® Network Scanner ® ® Use the administration web server to configure LiftGate . Connect LiftGate to a PC using a LAN cable making sure that the device is being powered. 2N ® Network Scanner Description ®...
- Page 30 Once started, the application begins to automatically search for all the 2N devices in the LAN including their smart extensions which are DHCP/statically assigned IP addresses. All the devices are then displayed in a table. ® Window of 2N Network Scanner ®...
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Page 31: Device Configuration
7 languages are available (EN, CZ, DE, FR, ES, IT and RU). The item to the very right shows the logged-in user status (Admin, Guest). A 10-minute idle timeout is followed by an automatic logout from the main unit web interface. 2N TELEKOMUNIKACE a.s., www.2n.cz 31/82... - Page 32 , a licensed cloud service, for the main unit remote management. Contact your distributor for the service access ® data. Refer to www.2n.cz for more details on Elevator Center 3.1 State / Basic Information 3.2 Configuration / Cellular 3.3 Maintenance / Configuration 2N TELEKOMUNIKACE a.s., www.2n.cz 32/82...
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Page 33: State / Basic Information
The State / Basic Information tab displays the main unit ID and time and is also used ® as a home page for LiftGate web interface login. 3.1.1 Mobile Network 3.1.2 Networking 3.1.3 Power Supply and Battery 3.1.4 Input and Output Pins 2N TELEKOMUNIKACE a.s., www.2n.cz 33/82... -
Page 34: Mobile Network
Network data – network data status. MCC MNC – country and network codes. Network signal – current signal strength. BTS (LAC) group – BTS cell group number in the network. BTS cell ID – unique cell ID. 2N TELEKOMUNIKACE a.s., www.2n.cz 34/82... -
Page 35: Networking
3.1.2 Networking The Networking tab shows the status of data routing to the Internet. Active routing – the currently used routing to the Internet. Primary direction – preferred direction to the Internet (Mobile network / WAN, 2N TELEKOMUNIKACE a.s., www.2n.cz 35/82... - Page 36 Gateway – default gateway assigned from the mobile network. DNS1 – primary DNS server address (assigned or as configured). DNS2 – backup DNS server address (assigned or as configured). WAN shows the WAN routing parameters. MAC – WAN port HW address (factory setting). 2N TELEKOMUNIKACE a.s., www.2n.cz 36/82...
- Page 37 DHCP clients shows the LAN devices that requested IP addresses from the DHCP server. IP – IP address assigned (from the range configured). MAC – device HW address. Validity end – remaining validity of the IP address assigned. 2N TELEKOMUNIKACE a.s., www.2n.cz 37/82...
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Page 38: Power Supply And Battery
Active power source – currently used power supply. External – external power supply (230 / 24 V). Battery – 12 V battery supply. External voltage / current – voltage / current from an external power source (24 2N TELEKOMUNIKACE a.s., www.2n.cz 38/82... - Page 39 Usable capacity / Charge level – usable battery capacity / battery charging level in %. Charger temperature – charging chip temperature (up to 120 °C). Battery temperature – battery temperature (n/a unless a thermistor is connected). 2N TELEKOMUNIKACE a.s., www.2n.cz 39/82...
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Page 40: Input And Output Pins
Output 1 – 0 means that the relay is open (connected pins 1 and 2), 1 means that REL1 is closed (connected pins 2 and 3). Output 2 – 0 means that the relay is open (connected pins 4 and 5), 1 means that REL2 is closed (connected pins 5 and 6). 2N TELEKOMUNIKACE a.s., www.2n.cz 40/82... -
Page 41: Configuration / Cellular
SIM to the backup SIM card in the priority modes, an attempt is made every hour to return to the priority SIM card. The return is successful when the signal / data connection is recovered. 2N TELEKOMUNIKACE a.s., www.2n.cz 41/82... - Page 42 If a combination of network technologies is selected, the fastest available network is always chosen. LTE (4G) network of 4th generation UMTS (3G) network of 3rd generation GSM (2G) network of 2nd generation 3.2.1 Routing 2N TELEKOMUNIKACE a.s., www.2n.cz 42/82...
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Page 43: Routing
3.2.7 Port Forwarding 3.2.8 Events 3.2.9 Commands 3.2.10 Power Supply and Battery 3.2.11 Input and Output Pins 3.2.12 Access 3.2.13 Time 3.2.14 Log 3.2.1 Routing The Routing tab shows the parameters of data routing to the Internet. 2N TELEKOMUNIKACE a.s., www.2n.cz 43/82... - Page 44 When the primary direction starts working again (after a pre-defined count of successful PING queries), data routing is switched back to the primary direction. If the connection is not recovered after the device restart following a connection loss, no more restarts will be performed. 2N TELEKOMUNIKACE a.s., www.2n.cz 44/82...
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Page 45: Mobile Data
Username – user name as defined by the provider for Internet login (not requested in some networks). Password – password as defined by the provider for Internet login (not requested in some networks). DNS from mobile network – allowed use of the DNS IP address obtained from 2N TELEKOMUNIKACE a.s., www.2n.cz 45/82... -
Page 46: Wan
DNS from DHCP – enable the use of the DNS IP address obtained from the DHCP server. DNS 1 – primary DNS server IP address (assigned if DNS is not allowed from HDHCP). DNS 2 – backup DNS server IP address (assigned if DNS is not allowed from DHCP). 2N TELEKOMUNIKACE a.s., www.2n.cz 46/82... -
Page 47: Lan
Internet. DNS 1 – primary DNS server IP address (assigned if DNS masquerade is not allowed). DNS 2 – backup DNS server IP address (assigned if DNS masquerade is not 2N TELEKOMUNIKACE a.s., www.2n.cz 47/82... -
Page 48: Vpn
Enable OpenVPN – allow this function to create a third direction into the Internet (via OpenVPN) for data routing (with the IP address from the VPN range). Server IP – IP address for VPN connection. 2N TELEKOMUNIKACE a.s., www.2n.cz 48/82... -
Page 49: Firewall
The Firewall tab is used for setting access to LiftGate from a selected network. If the firewall is inactive, there are no restrictions for the given network; if it is active, only the accesses defined in the table below are allowed. 2N TELEKOMUNIKACE a.s., www.2n.cz 49/82... - Page 50 Caution If the firewall is active and access should be allowed to the device web interface from the selected network, the TCP and port 80 (HTTP) or 443 (HTTPS) should be enabled. 3.2.7 Port Forwarding 2N TELEKOMUNIKACE a.s., www.2n.cz 50/82...
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Page 51: Port Forwarding
URL address in the SMS and HTTP destination table. Complete the SMS text to be sent in the above mentioned SMS table too. Identification – string to be added to the text for all events. 2N TELEKOMUNIKACE a.s., www.2n.cz 51/82... - Page 52 (for some events only) inserts the % character You do not have to separate multiple parameters with commas or spaces. 2N TELEKOMUNIKACE a.s., www.2n.cz 52/82...
- Page 53 (input activation, e.g.) for the SMS / HTTP command to be sent. Event Types At power on ® LiftGate power on (restart) Switch to battery switch to battery supply (ext. power supply failure) switch back to external supply 2N TELEKOMUNIKACE a.s., www.2n.cz 53/82...
- Page 54 Switched to switch to the primary direction to the Internet (after primary primary direction connection recovery) Switched to switch to the backup direction to the Internet (after primary secondary connection failure) direction 2N TELEKOMUNIKACE a.s., www.2n.cz 54/82...
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Page 55: Commands
HW errors (%m inserts a text describing the error) 3.2.9 Commands ® In the Commands tab you can enable the reception of commands sent in SMS to 2N LiftGate Allow from HTTP API – enable the reception of commands via HTTP API (no more restrictions). - Page 56 <idx> <sts> sets ther logic output (relay) to the required value (<idx> is 1 or 2, <sts> is 0 or 1) The parameters in the command can be separated with a space or comma. 2N TELEKOMUNIKACE a.s., www.2n.cz 56/82...
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Page 57: Power Supply And Battery
APN2 <internet.t-mobile.cz>,[<LiftGate>,[<>]] for APN2 setting. 3.2.10 Power Supply and Battery ® The Power Supply and Battery tab helps you complete information on the 2N LiftGate battery pack state. Battery life-time alert – timeout (in days) following the battery pack installation after which the battery expiration warning (command) should be sent. - Page 58 (in tenths of a second) during which the pin state change should last until the change is detected on the input pin. Note The input activation generates an event: Input X high. The input deactivation generates an event: Input X low. 2N TELEKOMUNIKACE a.s., www.2n.cz 58/82...
- Page 59 – OFF state duration (in tenths of a second). Output 1,2 ON event – event that initiates a state change to ON. Output 1,2 OFF event – event that initiates a state change to OFF. 2N TELEKOMUNIKACE a.s., www.2n.cz 59/82...
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Page 60: Access
– new password confirmation. CHANGE PASSWORD – confirm and save the new password. Guest password with limited rights. The guest has only access to the State tab and no access to the Maintenance / Configuration tab. 2N TELEKOMUNIKACE a.s., www.2n.cz 60/82... -
Page 61: Time
NTP server has to be used. If the first selected NTP server fails to respond, use the second and then the third one. Time zone – select the time zone (shift with respect to UTC). 2N TELEKOMUNIKACE a.s., www.2n.cz 61/82... -
Page 62: Log
NTP server 3 – NTP server 3 domain or IP address. 3.2.14 Log ® The Log tab is used for logging various events or errors during operation of 2N LiftGate Remote syslog server – used for completing the IP address of the server to which SYSLOG records are to be sent. -
Page 63: Maintenance / Configuration
Force the device restart to apply the uploaded configuration. Caution The configuration file does not include the Configuration / Access login date. Factory reset – reset the configuration default values. By confirming the factory 2N TELEKOMUNIKACE a.s., www.2n.cz 63/82... -
Page 64: Restart
3.3.2 Firmware ® The Firmware tab is used for the LiftGate firmware administration. Firmware version – current firmware version. 2N TELEKOMUNIKACE a.s., www.2n.cz 64/82... -
Page 65: Battery Installation
UPDATE FROM FILE – send the local file with the new FW to the device and update. 3.3.3 Battery Installation The Battery Installation tab shows information on the battery pack used. Capacity – battery pack nominal capacity (mAh). Installation date – battery pack installation date (year / month / day). 2N TELEKOMUNIKACE a.s., www.2n.cz 65/82... -
Page 66: Log
DOWNLOAD – download the log content to a file. REFRESH – refresh the log displayed. Filter – display only the log rows that contain the selected string. SET – display the log to be filtered. 2N TELEKOMUNIKACE a.s., www.2n.cz 66/82... - Page 67 SET – display the log to be filtered. CLEAR – delete the set filter and show the complete log content. 2N TELEKOMUNIKACE a.s., www.2n.cz 67/82...
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Page 68: Function And Use
4. Function and Use ® LiftGate is an IoT communication system comprised of a main unit and 1 to 4 Cabin switch units. The system ensures communication between a lift cabin and the lift administrator’s surveillance center, especially in emergency situations due to a power supply failure. - Page 69 ® LiftGate operation time with different battery loads ® 9 Ah battery pack The aggregate working load that meets LiftGate the condition of 60/15 minutes of support for 2 operation/call is 48 W. 5024101xx Cabin switch units The aggregate working load that meets the condition of 4 hours of operation is 15 ®...
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Page 70: Cabin Switch Connection
As power supplies warm up during operation, it is necessary to install the device in such a manner that air can flow from the fan to the ventilating holes on the other side of the device. 2N TELEKOMUNIKACE a.s., www.2n.cz 70/82... -
Page 71: Supported Devices
4.2 Supported Devices ® To ensure emergency communication in the lift, we recommend that 2N LiftGate ® should be interconnected with the LiftIP communicator. For lift cabin video surveillance, we recommend that you use the Axis IP camera, model P9106-E 2N TELEKOMUNIKACE a.s., www.2n.cz... -
Page 72: Maintenance
Never keep the battery pack discharged too long. When completely depleted, the battery should be recharged as soon as possible. It is necessary to replace the battery pack with a new one every 2 years to ensure power failure backup. 2N TELEKOMUNIKACE a.s., www.2n.cz 72/82... - Page 73 ® Always make sure before installation that the LiftGate motherboard is not damaged! Do not connect devices other than the approved ones. Unapproved devices may cause electrical accident or device damage. 2N TELEKOMUNIKACE a.s., www.2n.cz 73/82...
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Page 74: Technical Parameters
1 – 47 kOhm serial resistor, < 2 V = LOW, > 4 V = HIGH, 30 V DC pin3: input 2 – 47 kOhm serial resistor, < 2 V = LOW, > 4 V = HIGH, 30 V DC max pin4: GND 2N TELEKOMUNIKACE a.s., www.2n.cz 74/82... - Page 75 Interface refer to 2.4 Overview of Connectors Weight 2.2 kg without battery pack 4.7 kg with battery pack Dimensions 270 x 240 x80 mm IP cover IP20 Operating temperature: − 20 °C to +50 °C 2N TELEKOMUNIKACE a.s., www.2n.cz 75/82...
- Page 76 DSL: 19 W max consumption (own consumption + OUT port = 4W, 15 W max from PoE LAN 1+2) LAN PoE: 48 V / 7.5 W / port, 15 W aggregate Operating temperature: − 20 °C to +50 °C 2N TELEKOMUNIKACE a.s., www.2n.cz 76/82...
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Page 77: Supplementary Information
6. Supplementary Information This section describes supplementary information on the product. Here is what you can find in this section: 6.1 Troubleshooting 6.2 Directives, Laws and Regulations 6.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 77/82... -
Page 78: Troubleshooting
6.1 Troubleshooting Problem Solution ® Check the power supply and battery status. No LED is on on 2N LiftGate Guest user name access is unavailable Set the access first on the Configuration / Access tab. Local time and UTC in the device Enable NTP on the Configuration / Time tab. -
Page 79: Directives, Laws And Regulations
2014/30/EU for electromagnetic compatibility 2014/33/EU for lifts and safety components for lifts 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment 2012/19/EU on waste electrical and electronic equipment 2N TELEKOMUNIKACE a.s., www.2n.cz 79/82... -
Page 80: General Instructions And Cautions
The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software. 2N TELEKOMUNIKACE a.s., www.2n.cz 80/82... - Page 81 Make sure that the devices to be disposed of are complete. Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited either. 2N TELEKOMUNIKACE a.s., www.2n.cz 81/82...
- Page 82 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Phone: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz v1.0 2N TELEKOMUNIKACE a.s., www.2n.cz 82/82...