Appendix Iii Trouble Shooting - Provision ISR MZ-10A-2(IR) User Manual

APPENDIX III Trouble Shooting

Troubles
No action when
power on
Self-testing and
image are normal
but the dome is out
of control
Some function is out
of control
Unclear image
No night vision
Reason
1. The power supply is not
connected correctly.
2. The fuse is broken.
1. The dome DIP switch
setting is incorrect.
2. RS485 cable is
disconnected or reversed.
3. Control device is not
properly configured.
1. RS485 communication
signal is not balance.
2. Control protocol is not
compatible.
1. Focus is in manual state.
2. Digital Zoom is on and in
full ratio (If applicable)
3. Dome cover is dirty.
1. Camera is in Color mode.
2. backlight on the top or
back of the dome camera
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MZ-10A-2(IR) User Manual
Solution
1. Correct the connection.
2. Check the power supply LED
power indicator.
3. Replace the fuse.
1. Confirm DIP settings on
camera power up screen.
2. Reset the DIP Switch
according to the DIP switch
chart.
3. Check the wiring.
4. Check the control device
settings
1. Connect 120Ω resistor to
the RS485 line.
2. Change protocol type.
1. Reset the focus mode to
Auto.
2. Cancel/reduce digital zoom.
3. Clean the dome cover.
1. Reset the day/night
function to Auto.
2. Remove the direct light
source.