Warranty And After Sales Service - Depaepe Telecom Securphone IP User Manual

SecurPhone IP – User Guide
Warranty and after sales service
Make sure to use this product in accordance with all operations described in
this user manual. Any misuse may be hazardous for this product or for your
health.
For your security and to avoid damaging the product, we recommend that you read this
user manual carefully.
In addition, never use this product during thunderstorms.
Note: Depaepe may void the warranty if no attention has been paid to these points..
Depaepe Telecom warrants that this product will be free from defects in workmanship
and materials for a period of one year from the date of purchase.
The obligations of Depaepe Telecom, under this warranty shall be limited to the repair or
replacement (at our option) during the warranty period, of any part that proves
defective in material or workmanship under normal installation, use and service,
provided the product is returned to Depaepe Telecom, freight prepaid. Replaced parts
may be new parts or include new components. If the unit itself is replaced, it can be
exchanged by a repaired second hand unit of the same look and finish (color).
Out of warranty policy
Depaepe Telecom does not warrant that the SecurPhone will perform perfectly with all
the equipments available on the market. The warranty only applies if the product is
installed and used as specified in this user manual and in particular with respect to the
minimum and maximum electrical voltage and current specifications.
This warranty shall be invalid if the product is damaged as a result of misuse, abuse,
neglect, accident, exposure to improper electrical voltages or current, repair, alteration
or maintenance by any person other than the Depaepe Telecom service facility.
Depaepe will not warrant consequences due to "Acts of God" such as weather storms,
floods, earthquakes, fires or firestorms or acts of war, riots, etc.
Warranty and repair service
Phone : +33 (0) 1 30 25 81 74.
Products purchased from an installer or from a distributor should be returned to them to
be forwarded to us.
All products returns should be sent prepaid with a copy of our original delivery note or a
copy of the original invoice for tracing purposes at the following address:
Repaired or exchanged units will be shipped back at our own cost. In all other cases a
repair cost estimate will be issued and repairs will be completed once accepted.
SAS HENRI DEPAEPE
75/77 Rue du Pré Brochet
BP 80107
95112 SANNOIS Cedex (France)
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