Climax Mobile Pro Series Installer's Manual
  1. Manuals
  2. Brands
  3. Climax Manuals
  4. Personal Care Products
  5. Mobile Pro Series
  6. Installer's manual

Climax Mobile Pro Series Installer's Manual

4g/lte pers locator
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Mobile Pro
Medical Alarm & 4G/LTE PERS Locator
Installer's Guide
Aug 25, 2020

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Mobile Pro Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Climax Mobile Pro Series

Summary of Contents for Climax Mobile Pro Series

  • Page 1 Mobile Pro Medical Alarm & 4G/LTE PERS Locator Installer’s Guide Aug 25, 2020...

  • Page 2: Table Of Contents

    Table of Contents INTRODUCTION ........................1 ........................1 1.1. OBILE ’ 1.2....................... 2 S IN THE SYSTEM OVERVIEW ......................4 ....................... 4 2.1. DENTIFYING THE ARTS 2.2........................6 OWER UPPLY GETTING STARTED – SETTING UP MOBILE LITE ............7 ......................
  • Page 3 6.5.3. Speech Reporting Method ..................46 Report Sequence ....................... 47 6.5.4........................49 6.6. LEEP 6.7. (R15, R18 ) ....... 50 SAGE ECOMMENDATION FOR ETECTION ONLY ......................... 51 6.8. OICE ROMPTS AMPLIFIER BASE ....................... 52 APPENDIX ..........................53 ............53 8.1.

  • Page 4: Introduction

    1. Introduction 1.1. Mobile Pro Kit The Mobile Pro R8/R15/R18 includes two main components. Mobile Lite: Mobile Lite is a light, portable and richly featured cellular medical alarm with GPS positioning, Wi-Fi positioning, GeoFencing and mobile network that protect you wherever you go. Models with built -in fall sensor (R15, R18) will raise an alarm call when a fall has been detected.

  • Page 5: What's In The Box

    1.2. What’s in the Box Your Mobile Lite package includes the following items: Items  Mobile Lite  Amplifier Base  USB Type C cable USB Cable Mobile Lite has a USB Type C port for charging or programming. For charging, place Mobile Lite on Amplifier Base, then connect AC power to base to charge Mobile Lite.
  • Page 6 strap through until it is tight. Step 2. Lock the release buckle by inserting the male part into the female part until you hear a click sound. Step 3. Put the lanyard around the neck of the user.

  • Page 7: System Overview

    2. System Overview 2.1. Identifying the Parts Mobile Lite Button/LED/Compon Behavior Function/Indication 1. Microphone 2. Top LED (Green) Charging 1 flash every 5 seconds Normal Operation Top LED (Red) 1 Flash every 3 seconds Low Battery When Mobile Lite is charging, the Red LED will not indicate the battery status.
  • Page 8 Press twice in learning mode Remove all learnt device Press once in learning mode Exit learning mode 5. Speaker 6. USB Type C Port 7. SIM Card Cover Fixing Screw 8. SIM Card Cover 9. Micro SIM Card Slot Amplifier Base Button/LED/Component Behavior Function/Indication...

  • Page 9: Power Supply

    Button is inserted 8. Power LED (Green) ON AC power connected AC power disconnected 9. Mobile Lite LED Mobile Lite is inserted (Blue) Mobile Lite removed 10. Microphone Replace Mobile Lite microphone when Mobile Lite is inserted. 2.2. Power Supply Mobile Lite R8/R15/R18 Mobile Lite R8/R15/R18 is powered by rechargeable battery.

  • Page 10: Getting Started - Setting Up Mobile Lite

    3. Getting Started – Setting up Mobile Lite 3.1. SIM Card Insertion Step 1. Loosen the Cover Fixing Screws using a Philips screwdriver and remove the SIM Card Protective Cover. Step 2. Insert SIM Card into Mobile Lite, the chip side of the SIM card should face the front side of Mobile Lite as you insert the card.

  • Page 11: Charging Mobile Lite

    3.3. Charging Mobile Lite Step 1. Connect Amplifier Base to AC power to power up the base Step 2. Place Mobile Lite onto the slot on Amplifier Base to charge Mobile Lite. The Blue LED on the base will light up if Mobile Lite is properly connected.

  • Page 12: Software Installation

    3.5. Software Installation 3.5.1. Installing USB Driver Mobile Lite can be programmed via USB port connection of a computer using the PC Programming Tool software (using the Programming Cable). If the computer cannot recognize the USB connection, please try installing the USB driver as instructed below.

  • Page 13: Programming Mobile Lite

    4. Programming Mobile Lite Mobile Lite can be programmed by sending SMS commands to the device or using a PC Programming Tool. 4.1. PC Programming Tool (Installers Only) For system setting programming with PC Programming Tool software via USB port, follow instruction below. Step 1.
  • Page 14 screen and click “Open.” Port: Select the COM port generated for Mobile Lite after  installing the USB Driver (the USB port connected to Mobile Lite). Baud rate: 115200  Data: 8  Parity: None  Stop: 1  FlowCtrl: None ...

  • Page 15: Profile

    4.1.1. Profile The Profile function allows you to create and edit different setting profiles which can be easily accessed in the future for quick programming. Current Setting After reading the configuration of Mobile Lite, the Profile scroll down bar will now display “Current Setting”...
  • Page 16 If you wish to apply all the configuration of a profile into Mobile Lite, go to each individual page and click on all the “Write” buttons to make sure all settings are programmed into Mobile Lite. Profile Manager Click on “Profile Manager” to manage the profiles: Delete Profile Select a profile and click on “Delete Profile”.

  • Page 17: Sms Program

    4.1.2. SMS Program This tab allows the user to program SMS Keyword (15 characters max.) and Access Code 1 (4-8 digits) which are used for SMS Programming feature. Enter the information and click “Write” to complete programming. Please note that SMS Keyword is case-sensitive. For detail information, please refer to 4.2. SMS Programming.

  • Page 18: Report Setting

    4.1.4. Report Setting The “Report” tab allows the user to configure report settings. Mobile Lite reports over 3 media: IP (Mobile Network), Speech channel, and SMS message. 5 Report Indexes are available for setting: 4 programmable settings are available per Report Index: 1.
  • Page 19 AccountNumber: Enter 4 to 23 alphanumeric account number assigned by CMS. Server: Enter either the IP address or the domain name of receiver. Port: Separate from Server with a colon “:”, then enter the port number Example : 0001@59.124.123.66:50123 For XML Report Format, you can also enter http://AccountNumber@server url or https://AccountNumber@server url AccountNumber: Enter 4 to 23 alphanumeric account number assigned by...
  • Page 20 3 options: “All”, “Emergency” and “Status”. When an event is triggered, it will be reported to the reporting destination according to the setting. If set to All, the panel will report all events regardless of event type. For example: Mobile Lite being low on battery is a “status” event. If report index 3 and 5 ...
  • Page 21 Group The Reporting Group determines the sequence of reporting. One Report Index can only be assigned to one Group. Reporting within a Group: If there are multiple Report Indexes programmed within a Group: Mobile Lite will report according to the numeric order (e.g. 1 > 2 > 3, etc.) ...
  • Page 22 If reporting to Group 3 is successful, Mobile Lite will terminate reporting. If reporting to Group 3 is unsuccessful (going through all the Report Indexes within the group for 3 times), Mobile Lite will also terminate reporting. When reporting to the first group failed (going through all the Report Indexes within the group for 3 times), Mobile Lite will start reporting to the next group.
  • Page 23 SMS text table: Mobile Lite Condition SMS Text format Low battery status Mobile Lite Low Battery Battery voltage restored Mobile Lite Battery Restored Wakes up time Mobile Lite Periodic Test GPS signal lost Mobile Lite GPS Signal Failure Carrier leaves GeoFence area Mobile Lite has exit GeoFence Area Carrier enters GeoFence area Mobile Lite has entered GeoFence...
  • Page 24 - Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123 By:WiFi (Display Mobile Lite exact location where help is sent through WiFi positioning). - Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123 Last Know Loc. 1 Min Ago (Display Mobile Lite exact location where help is sent through GPS signal with the last time the location spotted).

  • Page 25: Geo-Fence

    4.1.5. Geo-fence The “Geo-fence” tab allows the user to setup a GeoFence area. When GeoFencing is enabled, Mobile Lite will check its location every 2  minutes. If the user leaves the GeoFence area and is detected while Mobile Lite is ...
  • Page 26 from the entered value. However, the actual position is affected very slightly. Radius: Enter the radius of the operational area with respect to the center of the operational area (200 to 10,000 meters). Click on “Write” to submit the settings. To identify the latitude and longitude of a particular location, follow the steps below to identify a coordinate using Google Map: Step 1: Open internet browser and access Google Map.
  • Page 27 Select “Polygon Range” to set a Polygon shaped GeoFence area. Polygon Vertex Number: Select the number of vertices the polygon will have (3 or 4). If 3 is selected, Latitude4 and Longitude4 will dim to prevent selection. Latitude 1-4: Enter the location latitude of 1-4 vertices of the operational area (-90 to 90).

  • Page 29: Setting

    4.1.6. Setting The Setting tab allows you to program general configuration for Mobile Lite. Click “Write” when you have completed all settings to confirm. Help Event (Selecting an event code):  You can select the event code to be sent to the CMS when the Active ...
  • Page 30 Sensor has expired. This function is only used when a fall is detected, if the Active Button  on Mobile Lite or the Active Button of the learnt-in Fall Sensor is pressed to activate alarm, normal guard time is used instead. Speech Report Ack: ...
  • Page 31 When set as “Enable”, Mobile Lite auto answer an incoming call  (after the first ring) within the callback timer, and wait for the correct Access Code (default: 1111) and # key entry within 15 seconds before it opens a full-duplex Two-way communication. If the correct Access Code (and the # key) are not entered within 15 seconds, the system will disconnect the call automatically.
  • Page 32 When this function is set to “Off”, silent mode is turned off.  When Mobile Silent is enabled, a Listen-in only communication will  be established initially for Speech Reporting. The call recipient can enter DTMF keys to change communication types (please refer to 6.5.
  • Page 33 Select to enable or disable the fall detection function of Mobile Lite.  AGPS  Select to enable or disable APGS (Assisted GPS) for Mobile Lite.  When APGS is enabled (Factory Default), data connection will be  used to contact the assistance server for AGPS information to improve the performance of GPS.

  • Page 34: Device (R8, R18 Only)

    from 0-60 minutes. When set as 0, Mobile Lite will not update or report GPS location, continuous GPS Report function is disabled For example, if Report Period is selected as “1 hour” and Report  Interval set as “3 minutes”, Mobile Lite will keep checking and reporting GPS location every 3 minutes during the 1 hour-period after Geofence Alarm.

  • Page 35: Miscellaneous

    Depends on the supplier, a Sensor ID of the device may be labeled (usually on the back of the device). Users can use the “Add Sensor” function to include sensors into the Mobile Lite. Click on the “Add Sensor” button: ...

  • Page 36: Firmware

    emit a series of long beeps for the duration. A location information will also be sent to the reporting destination(s). Location  Clicking on this button to send current location information to the  reporting destinations. Reboot Device  Click “Reboot Device” to reboot Mobile Lite. This will not remove ...
  • Page 37 process has elapsed. Step 3. When updating process is completed, a message “Firmware update success!” will be displayed in a pop-up window. Step 4. Click on “OK” and the programming tool will read the settings of Mobile Lite again. < >...

  • Page 38: Sms Remote Programming

    4.2. SMS Remote Programming Step 1. Enter the SMS screen on your mobile phone or smartphone. Step 2. Enter the programming command (see the SMS remote programming commands tables below). Step 3. Enter a colon (:). Step 4. Enter SMS Keyword (default is PROG). Step 5.

  • Page 39: Local Rf Device Management (R8, R18 Only)

    5. Local RF Device Management (R8, R18 Only) Mobile Lite can learn up to 20 RF devices which can be used to activate Mobile Lite to make emergency report. Entering Learning Mode Press the Active Button of Mobile Lite for 8 seconds. Mobile Lite will emit one beep at 5 and 8 second.

  • Page 40: Operation

    6. Operation 6.1. Answering Incoming Calls Mobile Lite will ring when there is an incoming call.  The user can press Mobile Lite’s Active Button or the learnt-in RF device  (WTR, Fall Sensor or PB) button to pick up the call. If “Answer Incoming Calls”...

  • Page 41: Current Operation Condition

    6.2. Current Operation Condition Mobile Lite uses its LED to remind the user of its Current Operation Condition. LED indicators:  Behavior Indication Green LED (Top LED) Mobile Lite is being charged. 1 flash every 5 seconds Mobile Lite operating normally Red LED (Top LED) 1 Flash every 3 seconds...

  • Page 42: Geofencing

    For Speech reporting, the location info will be updated every minute, but it  cannot be sent via Speech reporting format. You will need to program at least one IP report before Speech report. Mobile Lite location updates during two-way communication will be reported through last successful IP channel.

  • Page 43: Alarm Activation

    6.5. Alarm Activation When the user presses the Active Button of Mobile Lite or the learnt-in RF  device (WTR, Fall Sensor or PB) for help, Mobile Lite will emit a voice prompt “Emergency Call was pressed” as it enters guard time. When a fall is detected from the learnt-in Fall Sensor or the Mobile Lite ...
  • Page 44 After guard time expires, Mobile Lite will summon help based on the  programmed reporting methods. When Mobile Lite is reporting, it will emit confirmation beeps (1 beep every second). For Speech Reporting, if the call recipient picks up the call, Mobile Lite will ...

  • Page 45: Alarm Report Procedure

    6.5.1. Alarm Report Procedure Mobile Lite alarm and location reporting sequence is determined by Use Last Position setting.  Use Last Position Disabled When Mobile Lite button is pressed and alarm is activated, it will begin to acquire new Location (through Wi-Fi and GPS positioning) and count down Guard Time.
  • Page 46 Wi-Fi hotspots, other wireless access points and store the data according set time interval. If Wi-Fi data cannot be obtained, Mobile Lite will check GPS location instead. When Mobile Lite button is pressed and alarm is activated, it will begin to check last position while acquiring new Location and count down Guard Time.
  • Page 47 When new position is acquired, Mobile Lite makes follow up report (CID 645) immediately with Location coordinates. If new position is acquired under two-way communication following a successful IP report, Mobile Lite makes report (CID 100/101/120) via the successful IP channel with location coordinates. During the two-way communication, Mobile Lite will keep updating location and making report (CID 100/101/120) every minute.

  • Page 48: Callback Mode

    6.5.2. Callback Mode After reporting an alarm successfully to the CMS, Mobile Lite will enter  callback mode by default. User can choose to turn on/off the Callback feature and set call back mode time length (Please refer to 4.1.6. Setting).

  • Page 49: Speech Reporting Method

    6.5.3. Speech Reporting Method If speech reporting method is selected, Mobile Lite will dial the  programmed number for reporting. It will establish a two-way voice communication between the call recipient and Mobile Lite user. If Mobile Silent is enabled on Mobile Lite, a Listen-In only communication ...

  • Page 50: Report Sequence

    6.5.4. Report Sequence The Reporting Group determines the sequence of reporting. One Report Index can only be assigned to one Group. Reporting within a Group: If there are multiple Report Indexes programmed within a Group: Mobile Lite will report according to the numeric order (e.g. 1 > 2 > 3, etc.) ...
  • Page 51 If reporting to Group 3 is successful, Mobile Lite will terminate reporting. If reporting to Group 3 is unsuccessful (going through all the Report Indexes within the group for 3 times), Mobile Lite will also terminate reporting. When reporting to the first group failed (going through all the Report Indexes within the group for 3 times), Mobile Lite will start reporting to the next group.

  • Page 52: Sleep Mode

    6.6. Sleep Mode Mobile Lite can enter Sleep Mode to conserve power. While under normal operation mode, press the Active Button for 5 seconds to enter / exit Sleep Mode. When Mobile Lite enters Sleep Mode, all functions, including the LED ...

  • Page 53: Usage Recommendation For Fall Detection (R15, R18 Only )

    6.7. Usage Recommendation for Fall Detection (R15, R18 only) When the fall detection function is enabled for Mobile Lite, please wear the unit on the neck and let it hang in fornt of the chest, so that Fall Sensor can be effectively triggered. Please do not place the Mobile Lite in your bag, or hide it inside coat pocket, which may lead to difficult trigger or non-detection.

  • Page 54: Voice Prompts

    6.8. Voice Prompts Mobile Lite will play voice prompts according to different conditions. Voice prompts can be turned on/off using SMS remote programming or PC Programming Tool. Below is a quick reference chart of all the voice prompts of Mobile Lite and the conditions under which they are played.

  • Page 55: Amplifier Base

    7. Amplifier Base The Amplifier Base enhances Mobile Lite performance when Mobile Lite is inserted on the base. It is designed to improve Mobile Lite function in home usage scenario and can only be used when Mobile Lite is inserted on the base. An AC-DC 12V 1A adaptor is provided to supply power to the Amplifier Base.

  • Page 56: Appendix

    8. Appendix 8.1. SMS Remote Programming Commands Table Item Command Example & Usage Default Make Unit SCREAM SCREAM:PROG,1111,60 Scream To set the length of Mobile Lite’s beeping period (5-60 seconds) to help the search for Mobile Lite when the device is lost This command will also request for location information.
  • Page 57 Item Command Example & Usage Default Callback time CBTI CBTI:PROG,1111,5,5,1 To set Callback time & Two-way time, and enable/disable callback check access code Parameter 1: Duration, 0 = disable, 1-30 = 1-30 min Parameter 2: Two-way time, 1-30 = 1-30 min Parameter 3: callback check access code, 0 = Disable, 1= Enable Factory reset FTSET...
  • Page 58 Item Command Example & Usage Default Set Caller ID CALID CALID:PROG,1111,1,0227942014 Parameter 1: Select Caller ID: 1 = ID #1, 2 = ID #2 Parameter 2: Caller ID number: Enter a number up to 15 digit long Enable / VOIEN VOIEN:PROG,1111,1 Disable Voice Enable/disable mobile voice prompts...

  • Page 59: Contact Id Communications Protocol And Format

    Item Command Example & Usage Default Add RF DEVAD DEVAD: PROG,1111,1234567890 Device Add RF Device into Mobile Lite using device RF code (R8/R18 Only) Parameter 1: Device RF Code (Max 10 digits) Remove RF DEVRM DEVRM:PROG,1111,1 Device Remove RF Device in Mobile Lite (R8/R18 Only) Parameter 1: Zone number to be removed (1~5) CUTV:PROG,1111,1...
  • Page 60 6 = Previously reported condition still present (Status report) XYZ = Event code (3 Hex digits 0-9, B-F) GG = Group or Partition number (2 Hex digits 0-9, B-F). Use 00 to indicate that no specific group or partition information applies. CCC = Zone number (Event reports) or User # (Open/Close reports) (3 Hex digits 0-9, B-F).
  • Page 61 will process events according to the categories to which events are assigned. For example, in the case of “100 – Mobile Lite Emergency (medical)”, “medical” means the category to which the event “Mobile Lite Emergency” is assigned. Event Codes:  100 – Mobile Lite Emergency (emergency) ...

  • Page 62: Sia Digital Communication Standard

     When the learnt-in RF Fall Sensor, WTR or Panic Button is low on battery.  602 – Auto Check-In Report (status)  When Mobile Lite makes an auto check-in report to the CMS.  The Mobile Lite location info will be updated and sent with the auto check-in report to CMS.
  • Page 63 1101 00 200 = CID data (QXYZ GG CCC) [X...] and [Y...] are location data.  [X...] includes the longitude coordinate represented as E (for East) or W (for West) _ degrees. The degree count is always a positive value. [Y...] includes the latitude coordinate represented as N (for North) or S (for South) _ degrees.

This manual is also suitable for:

Mobile pro r8Mobile pro r15Mobile pro r18

Table of Contents