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Zte ZXV10 ET312 User Manual

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ZXV10 ET312
Video Conference Terminal
User Guide
Version: V3.0.3
ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
URL: http://support.zte.com.cn
E-mail: 800@zte.com.cn

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  • Page 1 ZXV10 ET312 Video Conference Terminal User Guide Version: V3.0.3 ZTE CORPORATION No. 55, Hi-tech Road South, ShenZhen, P.R.China Postcode: 518057 Tel: +86-755-26771900 URL: http://support.zte.com.cn E-mail: 800@zte.com.cn...
  • Page 2 ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners.

  • Page 3: Table Of Contents

    4.1.4 Configuring the H.323 Conference Cloud Service ........4-9 4.1.5 Configuring General Parameters ..............4-11 4.1.6 Configuring the Firewall ................4-13 4.2 Other Settings....................4-16 4.2.1 Setting Call Parameters ................4-16 4.2.2 Setting the Video Source ................ 4-18 SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 4 6.1.5 Testing the Sound of a Terminal ..............6-6 6.1.6 Diagnosing a Network Connection............. 6-7 6.2 System Maintenance ..................6-8 6.2.1 Recovering System Settings ..............6-8 6.2.2 Configuring a Software Upgrade Method ........... 6-9 6.2.3 Querying Customer Service Information............6-11 Glossary ......................I SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 5: About This Manual

    The following documentation is related to this manual. Manual Introduction ZXV10 ET312 Quick Start Guide Describes how to quickly connect to ZXV10 ET312 terminal or other peripherals, and common conference operations. ZXV10 ET312 Product Description Describes ZXV10 ET312 positioning, features, structure, function, network deployment, and technical specifications.
  • Page 6 This manual uses the following conventions. Notice: indicates equipment or environment safety information. Failure to comply can result in equipment damage, data loss, equipment performance degradation, environmental contamination, or other unpredictable results. Note: provides additional information about a topic. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 7: Chapter 1 Safety Precautions

    Ensure that there is no high-power device within a 5-meter radius of the device. The device cannot share a power supply line with any high-power device. Do not connect the device and any high-power device to the same AC power strip. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 8 ZXV10 ET312 User Guide Ensure that there is no facility that impacts the heat dissipation of the device within a 1-meter radius. Keep the heat dissipation holes of the device clean to prevent the device from being overheated. Do not hot swap HDMI cables.
  • Page 9 Use different VLANs to separate the videoconferencing service from other services. When the network is blocked, use the buffer queue technology as the first prevention method. Large caches are preferred. Allocate an independent cache for each port. SJ-20190419091840-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
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  • Page 11: Chapter 2 Product Overview

    2.1.1 Product Positioning The ZXV10 ET312 is a new-generation lightweight videoconferencing terminal developed by ZTE. It uses a separate structure , and is easy to deploy and operate. Based on the international standard and H.323 protocols, the ZXV10 ET312 has a full...
  • Page 12 ZXV10 ET312 User Guide The host and the camera are separated. There is a built-in omnidirectional microphone. The product supports multiple installation modes, which are applicable to various room structures. The product can be placed on a horizontal table, or be mounted on a wall, over a TV set, or on the ceiling of a room by using the matching bracket.

  • Page 13: Product Structure

    Component Diagram Function Description Terminal host The ZXV10 ET312 terminal host is the core device of the system. It encodes local images and audio, and sends them to the transmission network. At the same time, it decodes received remote images...

  • Page 14: Terminal Overview

    Other remote controls provided with ZTE videoconferencing terminals can also be used. 2.2.2 Terminal Overview Front Panel of the Terminal Figure 2-1 shows the front panel of the ZXV10 ET312 terminal host. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 15 Figure 2-1 Front Panel Description Rear Panel of the Terminal Figure 2-2 shows the interfaces on the rear panel of the ZXV10 ET312. Figure 2-2 Interfaces on the Rear Panel of the Terminal Note: The following describes the interface icons on the rear panel: icon indicates an output interface.

  • Page 16: Functions

    ZXV10 ET312 User Guide Interface Description LAN interface Connected to an IP network. Either a WiFi network or an IP network should be selected. TRS interface 3.5 mm audio input and output interface, which provides access for a linear microphone or audio matrix.

  • Page 17: Network Deployment

    Figure 2-3 Typical Network Architecture Network architecture description: In zone A, the ZXV10 ET312 terminal is connected to the MCU in the public network. This scenario is applicable to a conference between different companies or organizations in the public network.
  • Page 18 . In zone C, the ZXV10 ET312 terminals and the MCU are connected in the same private network. This scenario is applicable to a conference between internal departments in the same company in the same private network.

  • Page 19: Interfaces And Protocols

    SIP hard terminals, soft terminals, and video phones, facilitating user communication. 2.5 Interfaces and Protocols For a description of the interfaces and protocols of the ZXV10 ET312, refer to Table 2-3.

  • Page 20: Technical Specifications

    280.19 mm × 111.18 mm × 61 mm (length × width × height) Weight 0.79 kg Performance and Capacity For a description of the performance and capacity specifications of the ZXV10 ET312, refer Table 2-5. Table 2-5 Performance and Capacity Specifications...

  • Page 21: Environmental Requirements

    WXGA（1280x800）， 30fps WXGA+（1440x900） ，30fps 2.7 Environmental Requirements Requirements for the Power Supply The rated operating voltage and operating current of the ZXV10 ET312 terminal are described below: Input: 100 V AC–200 V AC, 50–60 Hz Output: 12 V DC The overall power consumption of the ZXV10 ET312 terminal is 8.5 W.

  • Page 22: Compliant Standards

    ZXV10 ET312 User Guide 2.8 Compliant Standards For the standards that the ZXV10 ET312 complies with, refer to Table 2-6. Table 2-6 Compliant Standards Item Specifications Multimedia framework IETF SIP and ITU-T H.323 protocols Video encoding and H.264HP, and H.264...

  • Page 23: Chapter 3 Installation And Preparation

    Notice! Do not hot swap an HDMI cable. Otherwise, the device may be damaged. Figure 3-1 Device Connection For a description of the devices that can be connected to the ZXV10 ET312 terminal, refer Table 3-1. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 24: Terminal Control Modes

    The terminal supports simultaneous input of two channels of main video and source connection auxiliary video. For the main video input, the built-in camera of the ZXV10 ET312 terminal is recommended. For the auxiliary video input, the connection is as shown at C. Connect the HDMI IN interface of the terminal to a video source device such as a PC.

  • Page 25: Remote Control Operation Overview

    The address is "http://IP address of the terminal". 3.3 Remote Control Operation Overview 3.3.1 Remote Control Overview You can use an infrared remote control to operate the ZXV10 ET312. You can use the remote control to perform the following operations: Configuring a terminal...
  • Page 26 ZXV10 ET312 User Guide Figure 3-2 Buttons and Functions of a Remote Control SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 27: Remote Control Home

    Figure 3-3 Home Page 1. Local terminal name/IP 4. Screen sharing 6. Calling 2. Status bar 5. Conference schedule and 3. System setup joining Note: To display the home page, press the Back key. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 28: Web

    Prerequisite The network connection of the terminal is normal. The IP address of the ZXV10 ET312 terminal is already known. The username and password for logging in to the Web page of the ZXV10 ET312 terminal are already known. Steps 1.
  • Page 29 Note: To ensure system security, the user should modify the password after first login. 4. Click the Login button to open the Web page of the ZXV10 ET312 terminal, see Figure 3-4. Figure 3-4 Web Page 1.
  • Page 30 ZXV10 ET312 User Guide This page intentionally left blank. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 31: Chapter 4 System Configurations

    4.1 Initial Settings 4.1.1 Configuration Wizard When the ZXV10 ET312 is first powered on or restored to the factory settings, the configuration wizard guides a user through the configuration of the ZXV10 ET312 (for example, network connection, conference server, and terminal name).
  • Page 32 ZXV10 ET312 User Guide Figure 4-1 Configuration Wizard — Network Configuration Note: If necessary, you can skip a step temporarily. The default setting is DHCP (wired). When the IP address is obtained and no operation is performed in five seconds, the system automatically saves the setting and proceeds to the next step, press any key to cancel.
  • Page 33 3. Click Next, press OK key, switch to the Pick a name tab, as shown in Figure 4-3, Configure a name for the terminal. For details about the configuration, refer to 4.1.5 Configuring General Parameters. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 34: Configuring A Network Connection

    ZXV10 ET312 User Guide Figure 4-3 Configuration Wizard — Pick a name Note: If necessary, you can skip a step temporarily. To configure the terminal name, select > General > Terminal Name. For details, refer to4.1.5 Configuring General Parameters. 4.1.2 Configuring a Network Connection This procedure describes how to configure a network environment and obtain a network address, in order to enable the terminal to communicate with other devices.
  • Page 35 If a DNS is enabled, the domain names of SNTP and SIP servers can be parsed. Consequently, a relative stable domain name can be used as an IP address. 4. Press the Back key on the remote control to save your configuration. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 36: Configuring The Sip Conference Cloud Service

    The terminal name is configured. 4.1.3 Configuring the SIP Conference Cloud Service This procedure describes how to use the conference cloud service of the ZXV10 ET312 to hold a conference between two parties or among multiple parties. Prerequisite The terminal is not engaged in a conference.
  • Page 37 The register server can query and send IP address and other information in accordance with the request from the SIP proxy server. The SIP register server performs address registration for clients. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 38 ZXV10 ET312 User Guide Parameter Description Transfer protocol Select the transfer protocol in accordance with the SIP server working mode. If Working Mode is set to UC_SIP, IMS_SIP, or TELECOM_SIP, you can select User Datagram Protocol (UDP), Transmission Control Protocol (TCP) or Transport Layer Security (TLS).

  • Page 39: Configuring The H.323 Conference Cloud Service

    With the H.323 (ITU-T Rec. Packet-based Multimedia Communications Systems) conference cloud service, the ZXV10 ET312 terminal can communicate with terminals using the same H.323 cloud service, and initiate two-party or multi-party video conferences. Prerequisite The terminal is not engaged in a conference.
  • Page 40 ZXV10 ET312 User Guide You can use the H.323 cloud service to register a name (H.323 ID) and terminal number (E.164) for the local terminal on the GK server. After registration, you can use the registered name and terminal number to initiate H.323 calls.

  • Page 41: Configuring General Parameters

    Chinese/English characters, digits or symbols. The name must be unique. ID encoding To set the encode mode when the ZXV10 ET312 terminal communicates with other model terminals. Options: UTF–8 and Unicode. It is recommended to select UTF–8. If characters cannot be displayed normally, select Unicode.
  • Page 42 Shenzhen Industrial Park 10–01). Time The date and time of a terminal. You can configure it in either of the following ways: If Synchronization server time is selected, ZXV10 ET312 will Synchronize it with the time of an SNTP server.

  • Page 43: Configuring The Firewall

    Steps 1. Press the Back key on the remote control to display the home page. 2. From the home page, select > Network > Firewall. The Firewall window is displayed, see Figure 4-8. 4-13 SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 44 ZXV10 ET312 User Guide Figure 4-8 Firewall Configuration Window 3. For a description of the parameters for configuring NAT port, refer to Table 4-5. For a description of the parameters for configuring H.323 Work pattern, refer to Table 4-6. For a description of the parameters for configuring SIP Work pattern, refer to Table 4-7.
  • Page 45 This parameter is set only when Work Mode is set to ICE. Mode Options: RFC5245 and WLM2009. Normally RFC5245 is selected. WLM2009 is selected when the terminal interconnects with a Microsoft LYNC terminal. 4-15 SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 46: Other Settings

    ZXV10 ET312 User Guide Parameter Description Turn Server Addr. This parameter is set only when Work Mode is set to ICE. Enter the information about the ICE Turn server. It is provided by the Turn Server Port administrator. Turn Server User Turn Server Pwd StunServer Addr.
  • Page 47 Do Not Disturb: When a call is received, the terminal directly rejects the call. Auto (Only audio): When there is an incoming call, the ZXV10 ET312 terminal directly connects the conference by audio mode. 4-17 SJ-20190419092037-001|2019-04-08 (R1.0)

  • Page 48: Setting The Video Source

    ZXV10 ET312 User Guide Parameter Description Auxiliary video Whether to allow other terminals to take away the presentation token in grab the H.323 conference. Accept: Other terminals can take away the presentation token when the local terminal is sending a presentation video, that is to say, when...
  • Page 49 3. Select FEC. Set FEC parameters by referring to Table 4-9. Table 4-9 FEC Parameter Descriptions Parameter Description Enable FEC Whether to enable the FEC function. You are recommended to enable the function and the IP Auto Rate function. 4-19 SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 50: Setting Tr069

    Parameter Description Auto IP Rate If Auto IP Rate is selected, the ZXV10 ET312 terminal enables auto IP rate function, and you need to set Lowest Tx. When the network quality deteriorates and the packet loss ratio exceeds the threshold, the conference rate is decreased.

  • Page 51: Setting Audio Input

    4.2.5 Setting Audio Input The ZXV10 ET312 supports a built-in microphone, digital microphone, and linear input. Audio input can be enabled or disabled as required. After the ZXV10 ET312 is connected to an A100 digital microphone, its built-in microphone is automatically disabled.

  • Page 52: Setting Aes Encryption

    ZXV10 ET312 User Guide Steps 1. Press the Back key on the remote control to display the home page. 2. Select > Media > Audio, the Audio setting Window is displayed. 3. Slide Mic input to adjust the gain of microphone input.

  • Page 53: Setting Conference Capacity

    1. Press the Back key on the remote control to display the home page. 2. From the home page, select > Conference > Capacity. The Capacity setting window is displayed, see Figure 4-13. 4-23 SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 54 If this parameter is set to Default, all coding formats are selected. If this parameter is set to Custom, you can choose among the G.722, G722.1, ZTEBA-STEREO, G.711 a-Law, G.711 u-Law, G.722.1C, SILK, and ZTE BA coding formats. Preferred Audio Configure the preferred audio coding format. If Auto is selected, the terminal adjusts in accordance with conference requirements.
  • Page 55 It is required to select this parameter for both lo- cal terminal and remote terminal to enable far end control function. H.264 Aggregation Packets 1: selected to com- à municate with the terminals of other manufactur- 4-25 SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 56 ZXV10 ET312 User Guide Parameter Description ers. For some terminals, only when this parameter is selected, is the H.264 video capacity enabled. CCM: Code Control Message, it is used to control à the media channel of the SIP type conference. Af-...

  • Page 57: Holding A Conference

    5.1 Holding a Conference 5.1.1 Holding a Point-to-Point Conference The ZXV10 ET312 enables you to manually enter a peer address, select a person from a contact list, and select a historical record to hold a point-to-point conference. The called party can be a mainstream video conference terminal that supports the or H.323...
  • Page 58 ZXV10 ET312 User Guide Note: If unregistered in the cloud service, a terminal can make a call through an IP address even as a guest, instead of through a terminal ID. The AES encryption function is already enabled on both ends of a call when the call is encrypted.
  • Page 59 The remote party only supports SIP conferences. à The IMS network of China Mobile is used. à The IMS network of China Telecom is used. à The remote terminal is a Microsoft Lync client. à SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 60 ZXV10 ET312 User Guide Parame- Description Rate Select conference rate in accordance with conference requirements and network situation, ranging from 64 kbps to 4 Mbps. For 720p HD video conference, at least select 512 kbps. à For 1080p HD conference, at least select 1024 kbps.

  • Page 61: Joining A Conference

    If the encryption function is enabled on the MCU, this function is also enabled in the > Conference > Security path on the ZXV10 ET312, before it joins the conference. Steps Answering a Call In idle mode, the terminal can answer a call to join a conference.
  • Page 62 ZXV10 ET312 User Guide Figure 5-2 Make Call Window 3. Select the address bar, and then press OK on the remote control. 4. Open the dialing keyboard, and then enter the conference ID. Note: If a conference password is set, you need to enter the password to join the conference.

  • Page 63: Adjusting The Camera

    Activating a camera position: The preset camera position for each video source of the ZXV10 ET312 can be invoked. After a preset position is activated, the camera be will automatically adjusted to the stored preset position.

  • Page 64: Adjusting The Volume Of A Local Terminal

    ZXV10 ET312 User Guide 5.3 Adjusting the Volume of a Local Terminal In a conference, you can adjust the volume of a local terminal or stereo. Note: This adjustment affects the sound of the local terminal only. Steps Adjusting the Volume of a Terminal 1.

  • Page 65: Sharing A Local Screen

    The current version does not support PC Screen Share and Mobile Screen Share. 4. Click HDMI, and then press OK on the remote control. The contents stored on the HDMI device (for example, PC) is displayed on the screen of the local terminal. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 66: Sharing A Remote Screen Via Dual Streaming

    Source. Context The ZXV10 ET312 supports a standard dual-streaming function. In other words, it can send two streams: primary video and secondary video. If two streams are successfully sent, a remote terminal can view both the primary video and the secondary video.

  • Page 67: Changing The Layout Of A Screen

    Switch the image layout in the a. Press any Direction key on the remote control to open conference control window the Conference Control window, see Figure 5-5. b. Click , and then press OK on the remote control. 5-11 SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 68 ZXV10 ET312 User Guide Figure 5-5 Conference Control Window 2. Select the desired layout (Table 5-5), and then press OK on the remote control to view the effect. Table 5-5 Screen Layout Descriptions Layout Description Full-screen: It can be a local video, remote video, or secondary video.

  • Page 69: Using A Conference Schedule

    3. On the selected screen layout, press OK again on the remote control to switch screens. 5.8 Using a Conference Schedule The ZXV10 ET312 displays historical conference schedules in real time. Historical conference schedules allow users to learn about the use of the terminal, and thus maximize its utilization.

  • Page 70: Disconnecting A Conference

    ZXV10 ET312 User Guide 5.9 Disconnecting a Conference If it is unnecessary to attend a conference, you can manually disconnect it to save resources. Context In a Point-to-point conference, if either party disconnects it, this conference is ended. In a multi-party conference, if a terminal exits, other terminals can continue the con- ference.

  • Page 71: Chapter 6 System Diagnosis And Maintenance

    The terminal is not engaged in a conference. Steps 1. Press Back key on the remote control to display the home page. 2. From the home page, select > About. The About window is displayed, see Figure 6-1. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 72: Viewing The Information Of A Call

    ZXV10 ET312 User Guide Figure 6-1 About Window This window displays the terminal model, terminal serial, address, software version, and hardware version. 6.1.2 Viewing the Information of a Call This procedure describes how to view the information of a call in communication mode.

  • Page 73: Viewing The Information Of A Terminal

    2. In the Conference Control window, click the Information icon on the lower left corner, and press the OK key on the remote control to open the Local Information window. 3. Press OK on the remote control to open the Local Information window, see Figure 6-3. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 74: Uploading And Downloading Log Files

    ZXV10 ET312 User Guide Figure 6-3 Local Information Window Table 6-1 describes the parameters of the Local Information window. Table 6-1 Local Information Descriptions Parameter Description Terminal Name The terminal name (for example, Shenzhen Industrial Park 10–01) configured through > Other.
  • Page 75 The window displays the download progress. After the log files are successfully downloaded, the window displays File download success! Table 6-2 Descriptions of Log Server Parameters Parameter Description Server IP IP address of the log server, for example, 10.12.13.14. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 76: Testing The Sound Of A Terminal

    ZXV10 ET312 User Guide Parameter Description Port Port of the log server, for example, 8080. The user name Username and password for logging in to the log server. Password 6.1.5 Testing the Sound of a Terminal If the network sound of the terminal is faulty, you can perform a local-sound loop back test.

  • Page 77: Diagnosing A Network Connection

    (default) or remote terminals through a network. 4. Click Start Diagnosis, and then press OK on the remote control to start a diagnosis. 5. Click Stop Diagnosis, and then press OK on the remote control to stop the diagnosis. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...

  • Page 78: System Maintenance

    ZXV10 ET312 User Guide 6.2 System Maintenance 6.2.1 Recovering System Settings This procedure describes how to restore the factory default settings of the terminal, when it is faulty. Note: If a system is recovered, the terminal may lose some information, such as call records and logs.

  • Page 79: Configuring A Software Upgrade Method

    > System > System Upgrade. The System Upgrade window is displayed, see Figure 6-8. Figure 6-8 System Upgrade Window 3. Configure software upgrade parameters. For a description of the parameters, refer to Table 6-3. SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 80 ZXV10 ET312 User Guide Table 6-3 Software Version Upgrade Descriptions Parameter Description Current Version The version number of the current terminal. System Update Whether to update the latest version or whether to detect a new version. Upgrade Type Options: Prohibit, Auto, and Manual. Manual is recommended.

  • Page 81: Querying Customer Service Information

    > Contact us. The Contact us window is displayed, Figure 6-9. Figure 6-9 Contact us Window This window provides contact information, such as the E-mail address, phone number, and two-dimensional code (official Wechat). 6-11 SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
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  • Page 83: Glossary

    - Interactive Connection Establishment - Low Speed Data - Media Access Control - Multipoint Control Unit - Multiple Link Protocol - Network Address Translation - Quality of Service - Real-time Transport Protocol - Session Initiation Protocol SJ-20190419092037-001|2019-04-08 (R1.0) ZTE Proprietary and Confidential...
  • Page 84 ZXV10 ET312 User Guide SNTP - Simple Network Time Protocol - Transmission Control Protocol - Transport Layer Security - User Datagram Protocol - Uniform Resource Identifier VLAN - Virtual Local Area Network VoIP - Voice over Internet Protocol SJ-20190419092037-001|2019-04-08 (R1.0)

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