Element4 Modore 240 Installation, Operation And Owner's Manual

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Product
Tenore 240 MKII
Information
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed
for the protection of children and other at-risk individuals.
Une barrière conçu pour réduire le risque de brûlure par le verre de visualisation chaude est fournie avec cet appareil et doit
être installé pour la protection des enfants et autres personnes à risque.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could
result in serious injury, death, or property damage.
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call
the fire department.
- Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Element4 Gas Fireplaces Rev# 07072021
Video
Installation, Operation and
Owner's Manual
Modore 240
Tenore 240
Direct Vent
Gas Fireplaces
Une surface vitrée chaude
peut causer des brûlures.
Laisser refroidir la surface
vitrée avant d'y toucher.
Ne permettez jamais á un enfant
de toucher la surface vitrée.
AVERTISSEMENT:
INCENDIE OU D'EXPLOSION
Le non-respect des avertissements de sécurité à la
lettre pourrait entraîner de graves blessures , la mort
ou des dommages matériels.
- Ne pas entreposer ni utilizer d'essence ni d'autres vapeurs
ou liquides inflammables dans le voisinage de cet appareil
ou de tout autre appareil.
- QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ
• Ne pas tenter d'allumer d'appareil.
• Ne touchez á aucan interrupteur. Ne pas vous servir des
téléphones se trouvant dans le bátiment ou vous trouvez.
• Quitter immédiatement le bâtiment.
• Appelez immédiatment votre fournisseur de gaz depuis
un voisin. Suivez les instructions du fournisseur.
• Si vous ne pouvez rejoindre le fournisseur de gaz
appelez le service des incindies.
- Installation et l'entretien doivent être effectués par un
installateur qualifié, une agence de service ou le fournisseur
de gaz.
INSTALLATEUR: Laissez cette notice avec l'appareil.
CONSOMMATEUR: Conservez cette notice pour
consultation ultérieure.
1
4006611
July 2021
EuropeanHome.com

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Summary of Contents for Element4 Modore 240

  • Page 1 INSTALLER: Leave this manual with the appliance. INSTALLATEUR: Laissez cette notice avec l’appareil. CONSUMER: Retain this manual for future reference. CONSOMMATEUR: Conservez cette notice pour consultation ultérieure. July 2021 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com 4006611...
  • Page 2: Table Of Contents

    Operating the Fireplace ......................40 Maintenance ...........................47 Glass Burner Pilot Thermocouple Venting Replacement Parts ........................51 Warranty ...........................52 Massachusetts Certification...............Appendix One Troubleshooting Flowchart ..............Appendix Two Connecting To A Smart Home System ..........Appendix Three Error Codes Procontrol App..............Appendix Four Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 3: Important Safety Information

    Do not place furniture or other objects within 36” of the fireplace glass. SAVE THESE INSTRUCTIONS Make yourself fully aware of all the following instructions and the many features of the Element4 direct vent gas fireplace appliance. INSTALLER: Leave this manual with the appliance.
  • Page 4 Canada, consult with the local authority having The glass must only be removed by a qualified person. jurisdiction for gas product installations to determine their Gloves should be worn when removing the glass. specific requirements for high altitude installations. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 5 DO NOT USE abrasive cleaners on the panels. DO NOT the nearest 1/16” when converted. If greater accuracy is ATTEMPT to clean the glass panels when they are hot. required, use the metric dimensions. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 6: Key Installation Points

    GAS PRESSURES Gas pressures MUST be read with a manometer and confirmed with what is required in the installation manual. FINISHING Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 7: Planning Your Gas Fireplace

    PLANNING YOUR GAS FIREPLACE Before You Begin Since the Element4 fireplaces are vented gas appliances they must be installed by a qualified installer. • Your sales representative can help you choose the appropriate professional. Overall Design • One of the many features of the Element4 fireplace is its use of convective air flow.
  • Page 8 If the venting falls outside of the vent graphs, a power vent is available. • The next question to ask is, “Can I get my gas pipe to the fireplace?” The Element4 fireplaces burn either Important Points natural gas (NG) or propane gas (LP.) Your sales representative will ask you for your requirement at the •...
  • Page 9: User Information

    WARMTH AND BEAUTY - HOW IT WORKS The Element4 fireplaces are direct vent fireplaces and, as such, the intake and exhaust are both handled through the vent pipe. The fireplace also provides convection air to your room. The illustration shows one of the unique features of the Element4 fireplaces - its use of warm, convection air flow.
  • Page 10: Specifications And Dimensions

    32.2 27.1 A sample listing label image is shown New Efficiency above. A metal listing label is attached to every Element4 fireplace and contains Figure 2 important certification information. The listing label must not be removed from the fireplace. AC ADAPTER SPECIFICATIONS...
  • Page 11: Modore 240

    Modore 240 Planning Dimensions Element4 B.V. EuropeanHome SPECIFICATIONS and DIMENSIONS 06/2021 MODORE 240 Unit Weight Pounds Kilograms 273.5 LETTER INCHES 92 1/16 14 3/4 7 1/16 104 5/8 42 3/4 92 1/16 15 3/4 7 7/8...
  • Page 12: Tenore 240

    This information is for reference only. Please consult the Installation Manual for all details prior to making any design decisions. Conversions from millimeters are rounded to the nearest fraction. This DWG file is available at www.europeanhome.com Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 13: Parts Of The Fireplace

    SPECIFICATIONS and DIMENSIONS PARTS OF THE FIREPLACE The various parts of a 240 MKII fireplace are shown below. These parts are typical of any Element4 fireplace. 12 12 16 16 Figure 8 16 16 11 11 Figure 9 Element4 Gas Fireplaces Rev# 07072021...
  • Page 14 Thermocouple - the part of the safety circuit which monitors the Main Burner Finish Trim Glass Rope Gasket - holds the Glass Panel in place (2 each - Modore 240, 4 each - Tenore 240) Vent Collar - accepts the 5” x 8” venting adapter (included) Relief Door - part of the safety system.
  • Page 15: Clearances

    YOUR RESPONSIBILITY TO ENSURE THE SAFETY OF THESE CRITICAL COMPONENTS THROUGHOUT THE INSTALLATION CRITICAL COMPONENTS THROUGHOUT THE INSTALLATION PROCESS. REMOVE AND DISPOSE OF ALL WRAPS AND TIES. PROCESS. REMOVE AND DISPOSE OF ALL WRAPS AND TIES. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 16: Clearances To Combustibles

    We recommend that the fireplace be set into its final location before building the enclosure. Please refer to the “Reduced Clearance to Existing Combustible Wall” section for use of combustibles inside of the above clearances. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 17 (TYPICAL) Mantel Depth NON COMBUSTIBLE 12”/300 mm MATERIAL CONSTRUCTION BEAMS NON- COMBUSTIBLE (TYPICAL) DETAIL C ETAIL C 1”/25 mm ALE 1 : 10 TOP OF FIREPLACE OPENING GLASS Figure 15 Figure 16 CONVECTION GAP Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 18 Warm Air Outlet Area by Model Room ceiling to 72” Square Square Model Inches Centimeters appliance bottom 1830 Modore 240 Room ceiling to top of 1” Warm Air Outlet Tenore 240 Figure 18 Figure 19 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 19: Gas And Electric

    Remove batteries after use to avoid battery corrosion. Battery corrosion will damage the receiver. Electrical work must be performed by a qualified, licensed electrician. WARNING All wiring shall be in compliance with all local, city, and state codes. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 20: Venting

    Pro-Form (BDM - Bernard Dalsin Manufacturing) Direct-Temp (Selkirk Corporation) AmeriVent Direct Vent (Hart & Cooley Inc.) Ventis Direct Vent (Olympia Chimney Supply, Inc.) Figure 22 Please visit www.europeanhome.com/technical-support/ for the power venting installation manuals Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 21: Configuration

    Calculate the Total Vertical Section by adding up all vertical upward sections in your specific vent design. CALCULATING THE TOTAL HORIZONTAL SECTION (THS) Calculate the Total Horizontal Section by adding up all horizontal sections in your specific vent design. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 22 Calculate the Total Vertical Section by adding up all vertical upward sections in your specific vent design. CALCULATING THE TOTAL HORIZONTAL SECTION (THS) Calculate the Total Horizontal Section by adding up all horizontal sections in your specific vent design. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 23 National Fuel Gas Code (ANSI Z223.1 in the USA) or the current standard of CAN/CSA-B149.1 in Canada. A second termination may be no closer than 12”/305 Multiple Termination Clearance Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 24 VENTING CLEARANCES HORIZONTAL VENT TERMINATION CLEARANCES AND REQUIREMENTS Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 25: Enclosing The Fireplace

    Figure 28: * The listed brand names are trademarks of their respective companies. Skamol Americas, Inc. (844) 475-2665 E-mail: skamotec225@skamol.com www.skamotec225.com Promat Inc. (865) 681-0155 E-mail: sales@promat.us www.promat.us/en James Hardie Building Products (888) 542-7343 www.jameshardie.com Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 26: Building The Enclosure

    ENCLOSING the FIREPLACE BUILDING THE ENCLOSURE/FRAMING A safe installation of your Element4 fireplace requires that three things be clearly understood. Most important, these fireplaces are NOT zero-clearance fireplaces. Unlike zero-clearance fireplaces, there is not an outer metal box around the Element4 fireplaces which increases the framing dimensions.
  • Page 27 Gap MUST BE Gap MUST BE MAINTAINED MAINTAINED 1”/25 1”/25 Minimum Air Gap MUST BE MAINTAINED Minimum Air Gap MUST BE MAINTAINED Figure 29 OMbuSTIbLE hIELd INIShEd hIELd INIShEd OMbuSTIbLE Figure 31 Figure 32 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 28 James Hardie Building Products HardieBacker® 500 1/2” Cement Board 1/2” (12 James Hardie Building Products HardieBacker® 1/4” Cement Board 1/4” (6 Figure 33 Fireplace Trim Figure 35 Minimum Wall Thickness = 1/2”/12 Figure 34 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 29 There is a minimum clear area which must be maintained when enclosing the Modore 240 MKII fireplace. Nothing except the Modore 240 MKII cabinet may be within this area. Inside this space, the Modore 240 MKII must be centered, left to right, and the face of the stand-off frame must be at least xx”/xxx mm from the rear wall.
  • Page 30 Your installation will use more than this minimum cabinet space in order to accommodate controls, venting, air openings, etc. We recommend that the fireplace be set into its final location before building the enclosure. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 31 Figure 43 Use the adjustable feet to ensure that the fireplace is level prior to enclosing it. Do NOT lift the fireplace by the face frame but by the bottom of the cabinet. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 32: Cold Climate Installation

    36” When measured at the level of the feet, the controls will reach no farther from 12” 0” the cabinet edge than shown at left. The drawing is not to scale. 36” Figure 45 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 33 Once the system stays lit for at least one full minute, turn the fireplace off, fix the glass panels in place and operate the fireplace for at least 45 minutes to ensure the system works properly when heated. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 34: Installing The Fire Media

    The fireplace has an eight piece hearth panel set which is assembled in the order shown below. Note that panel number 1 is screwed in place, all other panels are packaged separately. Figure 47: Center Figure 48: Left Side Figure 49: Right Side Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 35 - 14 logs - two bags of black and grey chips With the embers scattered across the burner and hearth panel, lay the logs in the following sequence... Figure 50 Figure 51 Figure 52 Figure 53 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 36: Screen Installation

    Place the two Lower Tabs on the trim, with the short side against the glass, about 2-3” from each corner of the glass. Place a magnet on the front of each tab. Figure 59 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 37 Figure 61 This is what the screen will look like when it is attached correctly to the Upper Tabs (view from inside of the standoff frame). Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 38 This is what the screen will look like when it is attached correctly to the Lower Tabs (view between the screen and the glass). Figure 63 The screen is installed properly in the photo above. Please make sure that all magnets are in the correct position and the tabs are secured. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 39: Operating The Fireplace

    ON when the fireplace is turned on. Figure 70 Note! For normal operation the MANUAL knob on the gas valve cannot be in the MAN position; it must be fully in the ON position. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 40 OPERATING the FIREPLACE OPERATING the FIREPLACE Figure 71 Figure 73 Figure 72 Figure 74 Element4 Gas Fireplaces EuropeanHome.com Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 41 OPERATING the FIREPLACE OPERATING the FIREPLACE Figure 75 Figure 76 Figure 77 Figure 78 Figure 79 Figure81 Figure 80 Element4 Gas Fireplaces EuropeanHome.com Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 42 OPERATING the FIREPLACE OPERATING the FIREPLACE Figure 82 Figure 83 Figure 85 Figure 84 Figure 86 Figure 87 Figure 88 Figure 90 Figure 89 Element4 Gas Fireplaces EuropeanHome.com Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 43 OPERATING the FIREPLACE OPERATING the FIREPLACE Figure 91 Figure 92 Figure 93 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com Element4 Gas Fireplaces EuropeanHome.com...
  • Page 44 • CHILD PROOF (To activate press buttons simultaneously. displayed and the handset is rendered inoperable (except for off functi- on). • PROGRAM MODE • THERMOSTATIC MODE (also deactivates Program Mode) • ECO MODE • MULTI-BURNER FEATURE • COUNTDOWN TIMER Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 45 Since it is a metal fireplace, the heat-up and cool-down cycles may produce some noises caused by the expansion and contraction of these metals. The premium materials and build quality of your fireplace will keep these sounds to a minimum. Figure 95 To see an Element4 fireplace starting and running normally please visit the link below. WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/ Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 46: Maintenance

    Repeat Steps 2 and 3 for the other glass panel, if present. PROPERLY PLACE, CLAMP AND SEAL THE GLASS PANEL(S) BEFORE LIGHTING THE FIRE! To see how to remove the glass from an Element4 fireplace please visit the link below. WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/ Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 47 Left End of Rope Gasket bolt(s) on each clamp NO MORE THAN 1/4 TURN. PROPERLY PLACE, CLAMP AND SEAL THE Gasket Channel GLASS PANEL(S) BEFORE LIGHTING THE FIRE! Figure 99 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 48 The pilot has two distinct flames, one engulfing the thermocouple on its left, the other reaching across to the burner. The area around the pilot should be inspected for cleanliness. Lint or foreign material must be removed with a brush or vacuum. Figure 100 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 49 MAINTENANCE THERMOCOUPLE MAINTENANCE The Element4 fireplaces have two thermocouples; one next to the pilot and one opposite the pilot side of the burner. The completeness and operation of both must be checked. A qualified installer must confirm that both thermocouples are in place and not damaged.
  • Page 50: Replacement Parts

    Gas valve E4-GS-GV-01 Receiver E4-GS-CM-Wifi-04 (Control Module) Main Burner 2nd Burner 3rd Burner Pilot Assembly Repl-E4-GS-PABT-01 Second Thermocouple Repl-E4-GS-2TC-MKII-01 6 Volt Adaptor AC Adaptor-03 Wifi-Box (Optional) E4-GS-Wifi-02 Figure 102 10 Button Remote E4-GS-RC-10B-02 Figure 103 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 51: Warranty

    Customer: Please retain this information. Model MODORE 240 TENORE 240 (check one) Purchased From Date of Purchase Installed By Date of Installation Fireplace Serial Number Fuel Type Total Venting Horizontal Total Venting Vertical Figure 125 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 52: Massachusetts Certification

    Gas Fitters has issued approval number G1-0515-495 for this appliance. The following must be observed when installing the Element4 fireplaces within the Commonwealth of Massachusetts: (a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole...
  • Page 53: Troubleshooting Flowchart

    Confirm proper connection/operation of latching sound. SW-cable the SW-cable at gas valve and receiver. disconnected. Motor not operating Replace gas valve. properly. Micro switch not Replace gas valve. operating properly. (continued) Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com I:\DEPARTMENTS\Technical Support\Troubleshooting\Guides\20181205_Troubleshooting Flow Chart_E4_8btn Edition.indd...
  • Page 54 Short between interrupter block and TC- Check connection to interrupter block. cable. Sparking stops after pilot is lit. Electronic measuring amplifier defective. Replace the receiver. (continued) Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 55 Turn the control knob to “ON” position, a Manual knob is in the “MAN” position. positive latch is required. Main burner is lit. Confirm correct gas pressure. Increase pilot Pilot flame is too low. flame if necessary. (continued) Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 56 Test the batteries, replace if necessary. Receiver batteries low. Quality 1.5V AA alkaline recommended. Magnet unit drops Ensure magnet unit is operating while motor turns. Test the receiver output to the magnet unit. normally. Receiver makes 3 beeps. (continued) Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 57 Check venting for complete integrity. Reduce the primary air opening until flames have blue Too much primary air. base and yellow upper two-thirds. Flames are stable but too small and blue. NORMAL OPERATION Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 58: Connecting To A Smart Home System

    Frequent ON and OFF cycles will limit life expectancy of the valve and will increase battery consumption. The fireplace should be powered by the AC adapter for improved reliability and customer satisfaction. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 59: Error Codes Procontrol App

    No communication between receiver and Wi-Fi Contact service No control possible by the electronics module Contact service No temperature display in the App • No remote control connected “N.a. ” in the App • Batteries in remote control empty Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 60 2x 1.5 V AAA 4 sec. No reaction from the fireplace No or bad connection between the receiver and Interrupted responses remote control No electronic control No voltage on the receiver Low communication range, AC adapter Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 61 Try to keep jammers as far away as possible devices can not connect via the 5GHz band, the ProControl from the router. Neighboring wireless networks also play a module is not suitable for 5GHz band. role in the Wi-Fi area. Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 62 NOTES Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...
  • Page 63 Imported and distributed in North America by: EUROPEAN HOME a division of Europa Ja, Inc. 30 Log Bridge Road Building 300 - Suite 303 Middleton, MA 01949 www.europeanhome.com IGE414II-180808 Element4 Gas Fireplaces Rev# 07072021 EuropeanHome.com...

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Tenore 240

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