Troubleshooting - MAJORITY PEMBROKE II Instruction Manual

Troubleshooting

Malfunction
No power / function
No sound
Function disturbance
WiFi not connecting
Bluetooth not connecting
Radio is not allowing me to select a
different station
My station is not available in
Internet radio mode
Possible causes/measures
Check whether the power is switched on or off at
the wall, and also properly connected to power
outlet.
Check whether unit is set to MUTE.
Check whether MODE is correctly selected. If you
are connected via Bluetooth or AUX, turn up the
volume on your device.
Check whether cables are properly installed or
not.
Switch off and unplug the unit. Leave it for 2
minutes and switch it on again. Perform a factory
reset and rescan for stations.
Ensure WiFi mode is selected in settings and the
correct passcode is being entered for the WiFi
modem.
Try connecting to the WiFi manually and via WPS.
Reset your WiFI modem.
Please try performing a factory reset and try
reconnecting.
Ensure that you are on Bluetooth mode on
the radio and the Bluetooth on your device is
switched on.
If you have been controlling the radio via the
app and then go to the radio to select a different
station, this will prevent a different station from
being played. Please continue controlling via the
app or disconnect from the app to use the radio
buttons.
Follow guidance on page 14 about manually
adding stations to the device via mediayou.net
and retrieving the radio MAC address.
Troubleshooting
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