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When a failure occurs
The following is an overview of the maintenance tasks you can perform when a
failure occurs on your system.
7. Follow instructions
in this document to
replace the failed part.
Part
Part
Figure 1-1: User Maintenance process
Table 1-1: User Maintenance process
Step
1
Detecting Failure
2
Notifying a failure
Contacting Hitachi Data
3
Systems
4
Identify the failed part
User orders a replaceable
5
part
6
Deliver the replaceable part
Follow instructions in this
7
document to replace the
failed part.
8
Return the failed part
Part
1. Detecting Failure
Management PC
2. Notifying a failure
3. Contacting Hitachi Data Systems
5. User orders a replaceable part
6. Deliver the replaceable part
8. Return the failed part
Process
Introduction
Hitachi Compute Rack 220S CRU Replacement Guide
4. Identify the failed part
Description
Failure detection in the subsystem.
Failure notification (SNMP, LED).
Contacting Hitachi Data Systems Technical Support and
identify the failed parts.
Ordering the parts.
Replacing the parts after the spare parts arrive and
checking the recovery from the failure.
Return the replaced parts.
LAN
Internet
Portal-Site
Delivery Center
1-3
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