Troubleshooting - Phihong PoE125U User Manual

3.

Troubleshooting:

If problems occur with the Midspan, verify the following:
The troubleshooting solutions provided can only solve minor problems. If your problem is not
listed, please contact our local office for further technical assistance.
Problem
Midspan does not power up
Port LED do not light 'green'
Others. Please verify the
following:
Phihong USA Corporation • East Coast Engineering Center • 630 Johnson Ave. Suite 102, Bohemia, NY 11716 • Tel: (631) 610-2289
1. Assure that AC power cord is connected.
2. Assure that AC power cord is in good condition.
3. If solution 1 & 2 are true, then disconnect the AC
power cord and reconnect. Observe Port LEDs to
verify proper power up.
1. Port maybe disabled and needs to be enabled using the
GUI. Ensure Ports are enabled, then 'Save Flash
Parameters'
2. Assure Ports are connected to a Network.
1. Power is applied to the Midspan
2. The network Ethernet cable is connected to the Data port
3. The powered device Ethernet cable is connected to the
Data & Power port
4. Proper type of Ethernet cable is used, do not use
crossover-type Ethernet cable
5. Cable pairs are connected to corresponding ports.
Table 3: Troubleshooting
www.Phihong.com or www.Midspans.com
14
Possible Solutions