Warranty - AllPondSolutions 400-HO Manual

WARRANTY

The All Pond Solutions hang on filter range is guaranteed
against defects in material or workmanship under normal
aquarium usage and comes with 12 months warranty for
all electrical parts. The warranty period commences from
the date of purchase.
If you require support on how to use your unit,
replacement parts or if your filter develops a fault during
the warranty period, please contact the supplier of your
unit.
Non-replaceable, non-perishable and non-serviceable
parts will be repaired or replaced free of charge, once the
unit is returned with all components along with a valid
proof of purchase and postage paid. We reserve the right
to replace or repair the unit at our discretion.
Please be aware that perishable parts that are subject to
normal wear and tear, such as impellers, impeller covers,
motor seals and UV bulbs, are not covered by your
warranty and a charge may be required for replacements
of these.
This warranty does not apply to any unit that has been
subjected to misuse, accidental damage, negligence,
tampering or customisation. It does not apply to units
which have been assembled incorrectly, improperly
maintained, or where the instructions and safety
information in this manual has not been followed correctly.
No liability is assumed with respect to loss or damage to
livestock or personal property irrespective of the cause
thereof.
Please ensure that only genuine All Pond Solutions
components are used when completing a replacement or
repair. Spare parts are available at our official website or
from your local supplier.
Before returning your unit under warranty terms, check
that all setup and maintenance instructions have been
correctly followed. If you are in doubt, please contact your
local aquatic retailer for further advice before returning the
product. This does not affect your statutory rights.