Black Box AVS-3200-R2 User Manual
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Black Box AVS-3200-R2 User Manual

Modular matrix switcher
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USER MANUAL
AVS-3200-R2
MODULAR
MATRIX
SWITCHER
24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

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Summary of Contents for Black Box AVS-3200-R2

  • Page 1 USER MANUAL AVS-3200-R2 MODULAR MATRIX SWITCHER 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...

  • Page 2: Table Of Contents

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 SAFETY PRECAUTIONS ..................................4 1. SPECIFICATIONS ................................... 5 1.1 Main Unit ........................................5 1.2 Input/Output (I/O) Cards..................................5 1.2.1 AVS-HDMI2-4KI and AVS-HDMI2-4KO ................................5 1.2.2 AVS-HDB-4KI, AVS-HDB-4KO ..................................6 1.2.3 AVS-VGA-HDI ........................................6 1.2.4 AVS-AUD-IO .........................................
  • Page 3 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 6. TCP/IP CONTROL ..................................28 6.1 Control Modes ......................................28 6.2 TCP/IP Communication Software Control ............................30 6.3 Web-based GUI Control ..................................31 6.3.1 Switch Control ........................................33 6.3.2 System Setting .........................................34 6.4 Port Management ....................................40 7.

  • Page 4: Safety Precautions

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 SAFETY PRECAUTIONS TECHNICAL SUPPORT 1.877.877.2269 To ensure the best performance from the product, read all instructions carefully before using the device. Save this manual for further reference. Š Unpack the equipment carefully and save the original box and packing material for possible future shipment. Š...

  • Page 5: Specifications

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 1.1 MAIN UNIT TABLE 1-1. MAIN UNIT SPECIFICATIONS SPECIFICATION DESCRIPTION Connectors Control (1) IR ALL IN, (1) IR EYE, (1) RS-232, (1) TCP/IP Card Slot (32) PCI-E Control Connectors (2) 3.5-mm mini jacks, (1) DB9, (1) RJ-45...

  • Page 6: Avs-Hdb-4Ki, Avs-Hdb-4Ko

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 1.2.2 AVS-HDB-4KI AND AVS-HDB-4KO TABLE 1-3. AVS-HDB-4KI AND AVS-HDB-4KO SPECIFICATIONS SPECIFICATION DESCRIPTION AVS-HDB-4KI Input (1) HDBT; (1) Analog audio; (1) RS232; (1) IR IN, (1) IR OUT Input Connector (1) RJ-45 female;...

  • Page 7: Avs-Aud-Io

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 1.2.4 AVS-AUD-IO TABLE 1-5. AVS-AUD-IO SPECIFICATIONS SPECIFICATION DESCRIPTION Input Input (1) MIC/LINE IN Input Connector (1) 3-pin pluggable terminal block Output Output (1) MIX OUT; 1 PGM OUT Output Connector (1) 3-pin pluggable terminal block General...

  • Page 8: Overview

    Š Online firmware upgrade via USB port Š 2.3 WHAT’S INCLUDED Your package should include the following items. If anything is missing or damaged, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com Š (1) Modular Matrix Switcher 32 port, 4K Seamless, I/O Auto detect Š...

  • Page 9: Switcher

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.4 SWITCHER Figures 2-1 and 2-2 show the front and back panels of the Switcher. Tables 2-1 and 2-2 describe their components. 2.4.1 FRONT PANEL '(!)&...

  • Page 10: Back Panel

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 TABLE 2-1 (CONTINUED). SWITCHER FRONT-PANEL COMPONENTS NUMBER IN FIGURE 2-1 COMPONENT DESCRIPTION RS232 Link indicator: ACT LED • OFF: No RS-232 serial signal. •...

  • Page 11: I/O Cards

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 TABLE 2-2. SWITCHER BACK-PANEL COMPONENTS NUMBER IN FIGURE 2-2 COMPONENT DESCRIPTION 1–24 Card Slots Flexible card slots, 24 total, insert input/output signal cards here 25–32 Card Slots 8 total, insert output signal cards here Serial control port, connects to the RS-232 port of control device to control the Matrix...

  • Page 12: Avs-Hdmi2-4Ki, Avs-Hdmi2-4Ko

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.5.1 AVS-HDMI2-4KI AND AVS-HDMI2-4KO These are Single 4K seamless HDMI I/O signal cards (refer to Chapter 1 for detailed specifications). The cards are HDMI 1.4 and HDCP 2.2 compliant, and can transmit an HDMI/ DVI-I/DVI-D signal.

  • Page 13: Avs-Hdb-4Ki, Avs-Hdb-4Ko

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.5.2 AVS-HDB-4KI AND AVS-HDB-4KO These are Single 4K seamless HDBT I/O signal cards (refer to Chapter 1 for detailed specifications). Features include: Š...

  • Page 14: Avs-Vga-Hdi

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.5.3 AVS-VGA-HDI This is a 4K seamless VGA signal input card (refer to Chapter 1 for detailed specifications). Features include: Š Max VGA input resolutions: 1920 × 1200 @ 60 Hz Š...

  • Page 15: System Connection

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 3: SYSTEM CONNECTION TECHNICAL SUPPORT 1.877.877.2269 3.1 USAGE PRECAUTIONS Š Verify all components and accessories are included before installation. Š Š System should be installed in a clean environment with proper temperature and humidity. Š...

  • Page 16: Connection Procedure

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 3: SYSTEM CONNECTION TECHNICAL SUPPORT 1.877.877.2269 3.3 CONNECTION PROCEDURE STEP 1: Insert the necessary signal cards into the card slots. STEP 2: Connect the source device(s) (e.g. Blu-ray™ DVD) to the corresponding input ports. STEP 3: Connect the displays to the corresponding output ports.

  • Page 17: Front Panel Control

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 4: FRONT-PANEL CONTROL TECHNICAL SUPPORT 1.877.877.2269 The Matrix Switcher provides convenient front panel button control for I/O switching, EDID management, and system inquiry. 4.1 SWITCHING I/O CONNECTION Input/output channels are recognized in double-digit, press 01–09 for channel 1–9.

  • Page 18: I/O Connection Inquiry

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 4: FRONT-PANEL CONTROL TECHNICAL SUPPORT 1.877.877.2269 4.3 INQUIRY Press and hold the “ENTER” button for 3 seconds to enter system inquiry mode. The chart below shows information that can be inquired. TABLE 4-1.

  • Page 19: Rs-232 Control

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: RS-232 CONTROL TECHNICAL SUPPORT 1.877.877.2269 The Matrix Switcher has one RS-232 port for serial port control. Connect the Matrix Switcher to the control device (e.g. a PC) with RS-232 cable and set the correct parameters. The control device can control the Matrix Switcher via designed software. 5.1 RS-232 CONTROL SOFTWARE Š...

  • Page 20: Rs-232 Communication Commands

    Stop bit: 1 Parity bit: None TABLE 5-1. RS-232 COMMANDS COMMAND FUNCTION FEEDBACK EXAMPLE SYSTEM COMMANDS Query the model AVS-3200-R2 /*Type; Query the version of firmware VX.X.X /^Version; Lock the front panel buttons System Locked! /%Lock; Unlock the front panel buttons System Unlock! /%Unlock;...
  • Page 21 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: RS-232 CONTROL TECHNICAL SUPPORT 1.877.877.2269 TABLE 5-1 (C0NTINUED). RS-232 COMMANDS COMMAND FUNCTION FEEDBACK EXAMPLE OPERATION COMMANDS (CONTINUED) Reset factory default EDID EDIDMInit. EDIDMInit. Manage EDID, enable input [Y] learn EDID data from output [X] EDIDM07B03 EDIDM[X]B[Y].
  • Page 22 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: RS-232 CONTROL TECHNICAL SUPPORT 1.877.877.2269 TABLE 5-1 (C0NTINUED). RS-232 COMMANDS COMMAND FUNCTION FEEDBACK EXAMPLE INQUIRY COMMANDS (CONTINUED) Inquire the IP IP: 192.328.0.178 %9964. Resolution Out02 1920x1080P 60 Resolution Out04 Return resolutions of all outputs %9973.
  • Page 23 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: RS-232 CONTROL TECHNICAL SUPPORT 1.877.877.2269 TABLE 5-1 (C0NTINUED). RS-232 COMMANDS COMMAND FUNCTION FEEDBACK EXAMPLE INQUIRY COMMANDS (CONTINUED) Get the command sent to port 1 when PWON. Port 1: 1A1.
  • Page 24 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: RS-232 CONTROL TECHNICAL SUPPORT 1.877.877.2269 TABLE 5-1 (C0NTINUED). RS-232 COMMANDS COMMAND FUNCTION FEEDBACK EXAMPLE INQUIRY COMMANDS (CONTINUED) Get the command sent to port 6 when PWOFF. Port 6: 2A1.
  • Page 25 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: RS-232 CONTROL TECHNICAL SUPPORT 1.877.877.2269 TABLE 5-1 (C0NTINUED). RS-232 COMMANDS COMMAND FUNCTION FEEDBACK EXAMPLE COMMANDS FOR I/O SIGNAL CARDS AVS-HDMI2-4KI Channel 04 in audio Set the audio source of input [x] to HDMI embedded audio. USER/I/[x]:0706%;...
  • Page 26 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: RS-232 CONTROL TECHNICAL SUPPORT 1.877.877.2269 TABLE 5-1 (C0NTINUED). RS-232 COMMANDS COMMAND FUNCTION FEEDBACK EXAMPLE COMMANDS FOR I/O SIGNAL CARDS AVS-HDB-4KO (CONTINUED) Restore the signal card to its factory default settings. USER/O/[x]:0408%;...
  • Page 27 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 5: RS-232 CONTROL TECHNICAL SUPPORT 1.877.877.2269 TABLE 5-1 (C0NTINUED). RS-232 COMMANDS COMMAND FUNCTION FEEDBACK EXAMPLE AVS-AUD-IO INQUIRE COMMANDS Port XX Switch to mic. Inquire the input audio channel. %9921.

  • Page 28: Tcp/Ip Control

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 The Matrix Switcher uses a TCP/IP port for IP control. Default settings: Š IP: 192.328.0.178; Š Š Subnet Mast: 255.255.255.0; Š Š...
  • Page 29 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 Š Controlled by PC(s) in LAN: The switcher can be connected with a router to make up a LAN with the PC(s); this makes it able to be Š...

  • Page 30: Tcp/Ip Communication Software Control

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 6.2 TCP/IP COMMUNICATION SOFTWARE CONTROL (Example of TCPUDP software) 1. Connect a computer with TCPUDP software to the Switcher. Open the TCPUDP software (or any other TCP/IP communication software) and create a connection, then enter the IP address and port of Switcher (default IP: 192.168.0.178, port:4001): FIGURE 6-3.

  • Page 31: Web-Based Gui Control

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 6.3 WEB-BASED GUI CONTROL The switcher can be controlled via web-based GUI. It allows users to interact with the switcher through graphical icons and visual indicators.
  • Page 32 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 This system divides into administrator and user mode. Š Administrator mode: User name: admin; Password: admin (default setting, changeable via GUI) Š...

  • Page 33: Switch Control

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 6.3.1 SWITCH CONTROL This menu has 3 selectable interfaces in total, including a scene switch interface and an I/O switch interface. Scene Switch FIGURE 6-7.

  • Page 34: System Setting

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 I/O Switch FIGURE 6-8. CONTROL MENU The button matrix displays every possible connection between every input and output. Users can carry out the connections by clicking the corresponding button.
  • Page 35 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 FIGURE 6-9. CONFIGURE OUTPUT RESOLUTION MENU In this interface, you can set the output resolution. AVS-HDMI2-4KIO and AVS-HDB-4KIO: Support 4K × 2K @ 60 Hz, 4K × 2K @ 30 Hz, 1024 × 768 @ 60 Hz, 1920 × 1080p @ 60 Hz, 1280 ×...
  • Page 36 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 3. Configure Network FIGURE 6-11. CONFIGURE NETWORK In this interface, you can set DHCP (automatically assign IP by router) or static IP (manually set IP). 4.
  • Page 37 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 5. Configure Audio Output FIGURE 6-13. CONFIGURE AUDIO OUTPUT Enable or disable the audio output port. NOTE: AVS-HDMI2-4KO, AVS-HDB-4KO, AVS-AUD-IO: Unavailable. 6.
  • Page 38 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 Status There are 3 submenu items total, including LCD, Button, and Scene. 1. Configure LCD Display FIGURE 6-15. CONFIGURE LCD DISPLAY In this interface, you can configure LCD display information: max of 16 numbers/letters.
  • Page 39 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 3. Name Scene FIGURE 6-17. NAME SCENE DISPLAY In this interface, you can set name scenes: max of 7 numbers/letters/Chinese characters. EDID In the EDID management interface, enable 1/all input(s) capture and learn the EDID data from 1 output.

  • Page 40: Port Management

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 Password FIGURE 6-19. PASSWORD In this interface, you can: Š Set password: max of 10 numbers/letters Š Š Configure front panel lock status Š...
  • Page 41 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 6: TCP/IP CONTROL TECHNICAL SUPPORT 1.877.877.2269 Here is the main configuration interface of the WebServer: FIGURE 6-20. TCP/IP CONFIGURATION Š In this interface, you can: Š Š Change website display language. Š...

  • Page 42: Firmware Upgrade Through Usb Port

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE CHAPTER 7: FIRMWARE UPGRADE THROUGH USB PORT TECHNICAL SUPPORT 1.877.877.2269 The matrix switcher has a USB port for online firmware upgrade on the front panel. Follow these steps to upgrade firmware: STEP 1: Copy the upgrade software and the latest upgrade file (.bin) to PC.

  • Page 43: Dimensional Drawing

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 8: DIMENSIONAL DRAWING TECHNICAL SUPPORT 1.877.877.2269 FIGURE 8-1. DIMENSIONAL DRAWING 1.877.877.2269 BLACKBOX.COM...

  • Page 44: Troubleshooting

    Static becomes stronger when Check the grounding and make sure it is Bad grounding. connecting the video connectors connected well. NOTE: If the problem persists after following the above troubleshooting steps, contact Black Box Technical Support at 877-877- 2269 or info@blackbox.com 1.877.877.2269 BLACKBOX.COM...

  • Page 45: Appendix A. Regulatory Information

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.1 FCC STATEMENT Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules.

  • Page 46: Nom Statement

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.3 NOM STATEMENT 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.

  • Page 47: Appendix B. Disclaimer/Trademarks

    B.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.
  • Page 48 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2018. BLACK BOX CORPORATION. ALL RIGHTS RESERVED. AVS-3200-R2_USER_REV1.PDF...

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