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Black Box ACX048 User Manual

Servswitch dkm fx and dkm fx compact
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ServSwitch
™
Provides flexible and super-fast crosspoint
switching of Full HD video in KVM enterprises.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax
Support
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,
Information
PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com
DKM FX and DKM FX Compact
ACX048
ACXIO8-C
ACX080
ACXIO8-SM
ACX160
ACXIO8-SPF
ACX288
ACX288-CTL ACX160-PS
ACXSFPC
ACX288-PS
ACXSFPS
ACXC16
ACX080-PS
ACXC32
ACXC48

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  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax Support 724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, Information PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. IBM is a registered trademark of International Business Machines Corporation.
  • Page 3 FCC and IC RFI Statements/NOM Statement FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference...
  • Page 4 NOM Statement 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc. 6.
  • Page 5 NOM Statement 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18. Servicio por personal calificado deberá ser provisto cuando: A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derramado dentro del aparato;...

  • Page 6: Safety Instructions

    • Do not attempt to open or repair a power supply unit. • Do not attempt to open or repair the ServSwitch DKM FX. There are no user-serviceable parts inside. • Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com if there is a fault. Page 6...

  • Page 7: Table Of Contents

    Table of Contents Chapter Page 1. Specifications ..................11 1.1 Interfaces ..................11 1.1.1 DVI-D Single Link ..............11 1.1.2 USB HID ................11 1.1.3 RJ-45 (Network) ..............12 1.1.4 RS-232 (Serial) ...............12 1.1.5 RJ-45 (Interconnect) ..............12 1.1.6 Fiber SFP Type LC (Interconnect) ...........12 1.1.7 SDI (Interconnect) ..............12 1.2 Interconnect Cable ................12 1.2.1 CATx..................12 1.2.2 Fiber ..................13...

  • Page 8: Chapter Page

    Table of Contents Chapter Page 2.5.6 ServSwitch DKM FX Compact 32-Port ......... 28 2.5.7 ServSwitch DKM FX Compact 16-Port ......... 29 2.6 Diagnostics and Status ..............30 2.6.1 Status LEDs ................30 2.6.2 Port Status ................38 2.6.3 Extender OSD ............... 42 2.6.4 Network Status ..............
  • Page 9 Table of Contents Chapter Page 4.5 User Settings ................... 96 4.5.1 User Data ................96 4.5.2 Favorites List Users ............. 100 4.5.3 User Macros ................103 4.6 Extender Settings ................. 106 4.6.1 Creating Flex-Port Extender Units ........109 4.6.2 Creating Fixed-Port Extender Units ........109 4.6.3 Deleting Flex-Port Extender Units ........
  • Page 10 7.3 Fans Malfunction ................173 7.4 Power Supply Units Malfunction ...........174 7.5 Network Error ................174 7.6 ServSwitch DKM FX Failure ............174 7.7 Blank Screen ..................175 7.8 Contacting Black Box..............175 7.9 Shipping and Packaging ..............176 Appendix. Glossary ..................177 Page 10 724-746-5500 | blackbox.com...

  • Page 11: Specifications

    Chapter 1: Specifications 1. Specifications 1.1 Interfaces 1.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply with DVI-D single-link standard can be transmitted. This includes, for example, monitor resolutions such as 1920 x 1200 @ 60 Hz, Full HD (1080p), or 2K HD (up to 2048 x 1152).

  • Page 12: Serial)

    Fiber device communication is performed via Gigabit SFPs connected to suitable fibers fitted with LC connectors (see Section 1.2.2). NOTE: The correct function of the device can only be guaranteed with SFPs provided by Black Box. CAUTION: SFP modules can be damaged by electrostatic discharge (ESD). Follow ESD handling precautions.

  • Page 13: Fiber

    Chapter 1: Specifications Table 1-1. CATx interconnect cable. Cable Type Description This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B. CATx solid-core 24 AWG cable Uses four pairs of 24 AWG wires. Connects according to EIA/TIA-568-B (1000BASE-T). This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B. CATx solid-core 26/8 AWG cable Uses four pairs of 26/8 AWG wires.

  • Page 14: Coaxial

    Chapter 1: Specifications Table 1-4. Maximum acceptable fiber cable length. Cable Type Distance Single-mode 9-µm 32,800 ft. (10,000 m) Multimode 50-µm (OM3) 3280 ft. (1000 m) Multimode 50-µm 1300 ft. (400 m) Multimode 62.5µm 650 ft. (200 m) NOTE: If you use single-mode SFPs with multimode fiber optic cable, you can double the maximum acceptable cable length.

  • Page 15: Supported Peripherals

    Chapter 1: Specifications 1.3 Supported Peripherals You can use the KVM extenders described in Tables 1-7 and 1-8 with the ServSwitch DKM FX: Table 1-7. KVM extender with CATx connection. Product Code Description ACX1T-11-C KVM CPU unit, single-head, 2x USB HID ACX1R-11-C KVM CON unit, single-head, 2x USB HID ACX1T-11V-C...
  • Page 16 Chapter 1: Specifications Table 1-9. DVI-D single-link connector pinout. Signal Signal Signal T.M.D.S. data 2- T.M.D.S. data 1- T.M.D.S. data 0- T.M.D.S. data 2+ T.M.D.S. data 1+ T.M.D.S. data 0+ T.M.D.S. data 2 GND T.M.D.S. data 1 GND T.M.D.S. data 0 GND Not connnected Not connected Not connected...

  • Page 17: I/O Board Catx

    Chapter 1: Specifications Table 1-12. RJ-45 connector. Picture Signal Signal Color Not connected Not connected Not connected Not connected 1.4.2 I/O Board CATx Table 1-13. RJ-45 CATx connector. Picture Signal Signal Color 1.4.3 I/O Board SFP Table 1-14. RJ-45 connector. Picture Signal Diode...

  • Page 18: Power Supply

    ACX288, ACX288-PS: 202 W max. without I/O boards; ACX160, ACX160-PS: 188 W max. without I/O boards; ACX080, ACX080-PS: 99 W max. without I/O boards; ACX048: 94 W max. without I/O boards; I/O boards (ACXI08-C, ACXI08-SM, ACXI08-SPF): 13 W max. 1.6 Environmental Conditions Temperature Tolerance —...

  • Page 19: Overview

    Chapter 2: Overview 2. Overview 2.1 Description 2.1.1 Application The ServSwitch DKM FX is used to establish connections from consoles (monitor, keyboard, mouse, and other peripheral devices) to various sources (computer, CPU). In a maximum configuration, up to 288 independent ports can be defined and switched either as a console or a CPU.

  • Page 20: System Overview

    Chapter 2: Overview 2.2 System Overview A ServSwitch DKM FX system consists of a ServSwitch DKM FX or DKM FX Compact and, for KVM applications, one or more CPU units/CON units. The ServSwitch connects to the CPU units/CON units by interconnect cables or is con- nected directly to the video devices when used as a video matrix.

  • Page 21: Available Products

    ACX-CAS DKM FX Cascade License ACX-API DKM FX API License 2.4 What’s Included Your package should contain the following items. If anything is missing or damaged, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. Page 21 724-746-5500 | blackbox.com...
  • Page 22 Chapter 2: Overview ACX048, ACX80 ACX160, ACX288: • (1) ServSwitch DKM FX (ACX048, ACX080, ACX160, or ACX288) • (1) power cord per built-in power supply unit • (1) DKM FX controller card • (1) serial control cable • (1) set of mounting accessories •...

  • Page 23: Device Views

    Chapter 2: Overview 2.5 Device Views In Sections 2.5.1 through 2.5.4, Figures 2-2 through 2-5 illustrate the ServSwitch DKM FX chassis models. Tables 2-4 through 2-7 describe their components. 2.5.1 ServSwitch DKM FX 288-Port Figure 2-2. Front view, ACX288. Page 23 724-746-5500 | blackbox.com...

  • Page 24: Servswitch Dkm Fx 160-Port

    Chapter 2: Overview Table 2-4. ACX288 components. Number Component Slot for Power Supply Unit 1 Slot for Fan Tray 1 Slot for Power Supply Unit 2 Slot for Fan Tray 2 Slot for I/O Boards 1–36 Slot for Power Supply Unit 3 Slot for CPU board Grounding 2.5.2 ServSwitch DKM FX 160-Port...

  • Page 25: Servswitch Dkm Fx 80-Port

    Chapter 2: Overview Table 2-5. ACX160 components. Number Component Slot for Power Supply Unit 1 Slot for Fan Tray 1 Slot for Power Supply Unit 2 Slot for Fan Tray 2 Slot for I/O Boards 1–36 Slot for Power Supply Unit 3 Slot for CPU board Grounding 2.5.3 ServSwitch DKM FX 80-Port...

  • Page 26: Servswitch Dkm Fx 48-Port

    Chapter 2: Overview 2.5.4 ServSwitch DKM FX 48-Port Figure 2-5. Front view, ACX048. Table 2-7. ACX048 components. Number Component Slot for fan tray Slot for Power Supply Unit 1 Slot for I/O Boards 1–10 Slot for Power Supply Unit 2...
  • Page 27 Chapter 2: Overview Table 2-8. ACXC48 front-panel components. Number Component I/O ports 1–16 I/O ports 17–32 I/O ports 33–48 Serial connection (RJ-45) Network connection (RJ-45) Figure 2-7. Back view, ACXC48. Table 2-9. ACXC48 back-panel components. Number Component Power supply unit 1 Power supply unit 2 Grounding Page 27...

  • Page 28: Servswitch Dkm Fx Compact 32-Port

    Chapter 2: Overview 2.5.6 ServSwitch DKM FX Compact 32-Port Figure 2-8. Front view, ACXC32. Table 2-10. ACXC32 components. Number Component I/O ports 1–16 I/O ports 17–32 Serial connection (RJ-45) Network connection (RJ-45) Figure 2-9. Back view, ACXC32. Table 2-11. ACXC32 back-panel components. Number Component Power supply unit 1...

  • Page 29: Servswitch Dkm Fx Compact 16-Port

    Chapter 2: Overview 2.5.7 ServSwitch DKM FX Compact 16-Port Figure 2-10. Front view, ACXC16. Table 2-12. ACXC16 components. Number Component I/O ports 1–16 Serial connection (RJ-45) Network connection (RJ-45) Figure 2-11. Back view, ACXC16. Table 2-13. ACXC16 back-panel components. Number Component Power supply unit 1 Power supply unit 2...

  • Page 30: Diagnostics And Status

    Chapter 2: Overview 2.6 Diagnostics and Status 2.6.1 Status LEDs The ServSwitch DKM FX and DKM FX Compact LED indicators are shown in Figures 2-12 through 2-22, and described in Tables 2-14 through 2-25. Figure 2-12. CPU board, front view. Page 30 724-746-5500 | blackbox.com...
  • Page 31 Chapter 2: Overview Table 2-14. Status LEDs on the CPU board. Number Status Description White CPU board is in registration process Blue flashing Registration at the matrix is started Status 1 Red flashing Registration is in progess Green flashing Operating condition Green CPU board de-registered White...
  • Page 32 Chapter 2: Overview Table 2-15. Status LEDs on the I/O boards. Number Status Description Light blue I/O board in boot process Red flashing I/O board in registration process Status 1 Green flashing Operating condition, I/O board registered at the matrix Green I/O board de-registered (locking pin pulled out) White...
  • Page 33 Chapter 2: Overview Figure 2-15. Status LEDs on the fan tray. Table 2-17. Status LEDs on the fan tray. Number Status Description Status 1 (green) Operating condition Operating condition Status 2 (blue) Error indication Hot swap option deactivated Hot swap (blue) Hot swap option activated 1 2 3 Figure 2-16.
  • Page 34 Chapter 2: Overview Table 2-18. Status LEDs on the power supply unit (ACX288-PS or ACX160-PS). Number Status Description AC input OK (green) Operating condition DC output OK (green) Operating condition Normal temperature O/T (yellow) High temperature Figure 2-17. Status LEDs on the power supply unit (ACX080-PS). Table 2-19.
  • Page 35 Chapter 2: Overview Table 2-20. Status LEDs on the ACXC16, ACXC32, and ACXC48. Number Status Description White CPU board is in registration process Status 2 Red flashing Registration at the matrix is started Operating condition White CPU boad is in registration process Blue flashing Registration at the matrix is started Red flashing...
  • Page 36 Chapter 2: Overview I/O Port LEDs on the ACXC16, ACXC32, and ACXC48 Figure 2-20. I/O port LEDs on ACXC16, ACXC32, and ACXC48. Table 2-22. I/O port LEDs on ACXC16, ACXC32, and ACXC48. Number Link status port 1 Link status port 2 Table 2-23.
  • Page 37 Chapter 2: Overview Table 2-24. Power supply unit LEDs of the ACXC16, ACXC32, and ACXC48 I/O boards. Number Status Description Operating condition Status PSU 1 (green) Power supply unit off Operating condition Status PSU 2 (green) Power supply unit off Fan Tray Status LEDs on ACXC16, ACXC32, and ACXC48 Figure 2-22.

  • Page 38: Port Status

    Chapter 2: Overview 2.6.2 Port Status The connections and the switching status between the various consoles and CPUs are shown in this menu. You can access the menu in two ways: OSD or Java. Figure 2-23. OSD and Java icons. An on-screen display (abbreviated OSD) is an image superimposed on a screen picture, commonly used by modern television sets, VCRs, and DVD players to display information such as volume, channel, and time.
  • Page 39 Chapter 2: Overview Figure 2-25. Menu Status—Matrix View screen, Example #1. Table 2-26. Connection status. Color Description Gray Port not connected Yellow Video connection Green KVM connection Faulty Port The symbol in Table 2-27 indicates the extender that is recognized and defined at a certain port.
  • Page 40 Chapter 2: Overview Table 2-27. Extender recognized. Symbol Description Port connected to a CPU unit Port connected to a CON unit Port connected to a USB 2.0 CPU unit Port connected t a USB 2.0 CON unit Port is configured as a CON port for customer-specific applications. Port is configured as a CPU port for customer-specific applications.
  • Page 41 Chapter 2: Overview Table 2-28. Extender information. Symbol Description Extender name Name of the selected extenders Extender type Type of the selected extender Port ID Number of the selected port Device name Name of the connected console or CPU Connections Listing of assigned connections to the marked port (full access or video access) NOTE: To open the context menu for the currently selected port with further functions, press the right mouse button.

  • Page 42: Extender Osd

    Chapter 2: Overview 2.6.3 Extender OSD All extenders used with the matrix switch have an individual OSD to display the connection status of the console. Figure 2-26. Example view of extender OSD. Table 2-30. Extender OSD information. Field Description Name of the extender’s individual console Name of the currently connected CPU Full Access: The extender’s indivdual console has a KVM connection to the displayed CPU.

  • Page 43: Network Status

    Chapter 2: Overview NOTE: If the Mouse Connect or Keyboard Connect options are used, the name of the console with keyboard/mouse control will be displayed at those consoles that do not have K/M control at the moment. The console is displayed in yellow under “Access.”...
  • Page 44 Chapter 2: Overview The following information is shown in the Network Status menu: Table 2-31. Network status. Field Description DHCP Information if the network settings are applied dynamically. Display Y (Yes) or N (No) IP address Information about the IP address as provided manually or via DHCP Subnet mask Information about the subnet mask as provided manually or via DHCP Gateway...

  • Page 45: Firmware Status

    Chapter 2: Overview 2. Use the left-mouse button to click on the network port of the CPU board. The corresponding network status will be shown in the right part of the working area. 2.6.5 Firmware Status The current firmware status of the installed boards is shown in this menu. You can access the menu via OSD or Java: Figure 2-30.
  • Page 46 Chapter 2: Overview Table 2-32. Menu status—firmware. Field Description Name Description of the modules Type Type number Ports Number of ports Version Complete description of the firmware version Date Date of the firmware version Status Module status Java Tool 1. Select Status > Slot Table in the task area. Figure 2-32.

  • Page 47: Firmware Status Extender

    Chapter 2: Overview Click on the plus resp. minus symbol in the upper right corner of the working area to expand and retract all module information with one click of the left-mouse button. 2.6.6 Firmware Status Extender The current firmware status of the connected extenders is shown in this menu. To access the menu, use the Java tool.

  • Page 48: Trace Function

    Chapter 2: Overview Select “Status >EXT Firmware” in the task area. Figure 2-34. Menu status—EXT firmware. 2.7 Trace Function All events—for example, activities and switching operations of the ServSwitch DKM FX—are logged and displayed in this menu. This function is used for diagnostic purposes. You can request various trace views in the menu: Figure 2-35.

  • Page 49: Syslog Monitoring

    Chapter 2: Overview Trace possibilities • Select “Status > Trace IO Board” in the main menu to check the events on your current I/O boards. • Select “Status > Trace Matrix” to check the ServSwitch DKM FX events. 2.8 Syslog Monitoring This menu logs matrix activities, switching operations, and the surveillance of function-critical components (such as fans or power supply units).
  • Page 50 Chapter 2: Overview Logging system activities start when opening the Monitoring menu, and remain active until the appropriate tab is closed. During logging, the activities are written continuously into logging files and stored locally. This process can be set with various options. Options Select Extras >...

  • Page 51: Snmp

    Chapter 2: Overview The following filter options are available: Table 2-36. Filter options. Option Description Date Messages of a defined range will be filtered. Facility Messages of a defined facility will be filtered. Severity Messages of a defined severity will be filtered. Host Messages of a defined host will be filtered.
  • Page 52 Chapter 2: Overview 2. Set the option SNMP Agent to “Y” (Yes) under Network Services. Activating this option grants permission to run an active query of the SNMP agent. 3. Set the IP address of the SNMP server under Network Services. This enables active sending of trap messages from the SNMP agent to the SNMP manager.

  • Page 53: Installation

    Chapter 3: Installation 3. Installation 3.1 System Setup NOTE: If you are a first-time user, we recommend that you set up the system in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system more conveniently. Setup of the ServSwitch DKM FX 1.

  • Page 54: Example Applications

    Chapter 3: Installation 7. If you have a video matrix, connect the video source directly to the ServSwitch DKM FX by using the interconnect cables (coax, fiber). 8. Connect the 5-VDC power supply units to the CPU units. 9. Start the system. 3.2 Example Applications The ServSwitch DKM FX supports a flexible configuration of your system environment:...

  • Page 55: Kvm Matrix

    Chapter 3: Installation 3.2.1 KVM Matrix In single-head mode, up to 288 ports can be used either as an input or as an output port, depending on components and equipment. At the same time, all users have non-blocking access (user access is not limited by the activities of another user).

  • Page 56: Video Matrix

    Chapter 3: Installation 3.2.2 Video Matrix If you use the ServSwitch DKM FX as a video matrix, it can switch up to 288 input ports to up to 288 output ports, depending on components and equipment. Figure 3-2. Video using ServSwitch DKM FX application. Table 3-2.
  • Page 57 Chapter 3: Installation If you send a switching command via the OSD, the slave matrices will also switch. NOTE: Switching of stacked devices might be delayed by several seconds. Figure 3-3. Parallel operation (stacking) application. Table 3-3. Parallel operation (stacking) components. Number Description Dual-head source computer, CPU...

  • Page 58: Cascading

    Chapter 3: Installation 3.2.4 Cascading For applications that exceed the number of available ports, you can extend the system by cascading. In this case, the ServSwitch DKM FX devices are connected by “tie lines.” The tie lines are dynamically configured to support connections in both directions. Figure 3-4.

  • Page 59: Configuration

    Chapter 4: Configuration 4. Configuration 4.1 Command Mode The ServSwitch DKM FX has a Command Mode that enables several functions via keyboard command during normal use. To enter Command Mode, use a hotkey sequence, and to exit Command Mode, press <Esc>. While in Command Mode, the Shift and Scroll LEDs on the console keyboard will flash.

  • Page 60: Control Options

    Chapter 4: Configuration You can change the hotkey sequence to enter Command Mode. The following table lists the hotkey codes for the available key sequences: Table 4-2. Command mode components. Hotkey code Hotkey <Left-Ctrl> + <Left-Shift> + <i> 2x <Scroll> 2x <Left-Shift>...

  • Page 61: Control Via Osd

    Chapter 4: Configuration 4.2.1 Control via OSD Figure 4-1. OSD icon. Via OSD (on-screen display), you set the configuration of the ServSwitch DKM FX operating system. The settings of the Configuration menu are described in this chapter. All other menus are described in later chapters. You can enter the OSD of the ServSwitch DKM FX: •...
  • Page 62 Chapter 4: Configuration Menu Structure Figure 4-2. Menu structure. The general layout of the OSD is structured into three areas: • Upper status area (top-most two text lines) • Working area • Lower status area (lowest two text lines) Page 62 724-746-5500 | blackbox.com...

  • Page 63: Keyboard Control

    Chapter 4: Configuration Keyboard control You can select between the following keyboard commands: Table 4-3. Keyboard commands. Keyboard Function command Left cursor—only within an input field or a switching screen <Cursor-Left> Right cursor—only within an input field or a switching screen <Cursor-Right>...
  • Page 64 Chapter 4: Configuration Sorting Function You can sort lists and tables in the Java Tool. Table 4-4. Sorting functions. Keyboard Function command Sort ID numbers in a descending order or in an ascending order by <F1> pressing the keyboard command twice (ID) Sort ID names in a descending order or in an ascending order by pressing <F2>...

  • Page 65: Control Via Java Tool

    The Java tool is available as a single executable program file that does not require a separate installation. Copy the tool after receiving the file to a directory on your computer. NOTE: If you do not have a Java tool, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. Page 65...
  • Page 66 Chapter 4: Configuration Computer Connection to the ServSwitch DKM FX NOTE: For a direct connection between the computer and ServSwitch DKM FX, use a cross-wired network cable. For a connection between the computer and ServSwitch DKM FX via switch or hub, use a straight-pinned network cable. Connect the network cable to the RJ-45 ports of the computer and CPU board of the ServSwitch DKM FX.
  • Page 67 Chapter 4: Configuration NOTE: Up to 12 connections between the matrix and the Java tool can be established at the same time because available sockets are limited. Menu structure Figure 4-6. Example menu view (system-switch). The menu structure of the Java tools is subdivided into various sections: •...
  • Page 68 Chapter 4: Configuration The Java tool contains its own support function. You can activate or deactivate the integrated help texts in the working area of the Java tool by checking the box in the upper right corner. Mouse Control You can select between the following mouse commands: Table 4-6.
  • Page 69 Chapter 4: Configuration Table 4-7 (Continued). Keyboard commands. Function Keyboard command • Leave tables <Ctrl> + <Left-Shift> + <Tab> • Jump from tables into the previous filed NOTE: Various functions within the menus in the menu bar can be executed with the provided keyboard commands that are listed to the right of the respective menu item :(for example, press <Ctrl>...
  • Page 70 Chapter 4: Configuration Filter Function Lists and tables in the Java tool offer a filter function that enables a fast and smooth search. 1. To activate a filter, use the right-mouse button to click on the header of the column you want to filter and select Set Filter. 2.
  • Page 71 Chapter 4: Configuration On-line Configuration Configurations and system settings can be also edited via the Java tool in On-line mode with an active connection between matrix and Java tool. Figure 4-7. Menu System—System Data. To edit a configuration in online mode, proceed as follows: 1.
  • Page 72 Chapter 4: Configuration The default settings parameters are: Table 4-8. Default settings. Option Description IP/Hostname Default IP address of the matrix required for connection. User Default user name used for connection. Configuration Directory Default directory for configuration files. Firmware Directory Default directory for update files.

  • Page 73: Control Via Serial Interface

    Chapter 4: Configuration Figure 4-8. Menu File > Report. NOTE: The report function can be used in both On-line or Off-line mode of the Java tool. 4.2.3 Control via Serial Interface Figure 4-9. RS-232 icon. The ServSwitch DKM FX operating system offers various functions for operation via serial interface.

  • Page 74: Assignment

    Chapter 4: Configuration The ServSwitch DKM FX has an option that provides an echo of all affected switching operations via serial interface or network interface. It enables you to track the current configurations of the matrix at any time so you can update your own applications.
  • Page 75 Chapter 4: Configuration Select “Assignments > Virtual CPU Devices” in the main menu. Figure 4-11. Menu Assignments – Virtual CPU Devices. For an assignment, proceed as follows: 1. Select the virtual CPU in the list Virtual Devices that has to be assigned to a real CPU.
  • Page 76 Chapter 4: Configuration Java Tool Select “Assignment > Virtual CPU Devices” in the task area. Figure 4-12. Menu assignment—Virtual CPU devices screen. For an assignment, proceed as follows: 1. Select a virtual CPU in the “Virtual CPU” list. 2. Double-click in the “Real CPU” column to get a list of all available real CPUs. 3.

  • Page 77: Virtual Console

    Chapter 4: Configuration The selection boxes in the Real CPU column contain a filter function for an easy selection of single consoles from a larger pool of consoles. The Java tool also offers the possibility to go directly from the Assignment menu to the Definition menu to check specific settings for the respective console or CPU.
  • Page 78 Chapter 4: Configuration Select “Assignments > Virtual CON Devices” in the main menu. Figure 4-14. Menu Assignments – Virtual CON Devices. For an assignment, proceed as follows: 1. From the “Virtual Devices” list, select the real console that has to be assigned to a virtual CPU.
  • Page 79 Chapter 4: Configuration Java Tool Select “Assignment > Real to Virtual Console” in the task area. Figure 4-15. Menu Assignment—Virtual Console Devices screen. To place an assignment, proceed as follows: 1. Select the required real console in the “Real Console” table. 2.

  • Page 80: System Settings

    Chapter 4: Configuration The selection boxes in the Virtual Console column contain a filter function so you can easily select a single CPU from a larger pool of CPUs (see Section 4.2.2). 4.4 System Settings You can configure the following system settings at the ServSwitch DKM FX. NOTE: Only users with administrator rights can configure the system settings.
  • Page 81 Chapter 4: Configuration Select from the following settings: Table 4-11. System data settings. Field Selection Description Device Text Enter the device name of the matrix (default: SWITCH 01) Enter the name of the configuration that is used to save the current Name Text settings (default: Standard)
  • Page 82 Chapter 4: Configuration Table 4-11 (continued). System data settings. Field Selection Description Double click 100–800 ms Adjusts the time slot for a double click (default value: 200 ms) time Keyboard Set the OSD keyboard layout according to the used keyboard; Region layout Default: English (US)

  • Page 83: Automatic Id

    Chapter 4: Configuration Table 4-12. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Java Tool Figure 4-18. Menu System—System Data. 4.4.2 Automatic ID From this menu, you can automatically create CPU and CON devices‘ settings by connecting a new extender unit.
  • Page 84 Chapter 4: Configuration You can select between the following settings: Table 4-13. Automatic ID settings. Field Selection Description Automatically creates a new CPU or CON device if new extender units Activated Enable Auto are connected (default) Config Deactivated Function not active ID Real CPU Numerical value Initial value of the automatic ID for real CPUs (default value: 1000)

  • Page 85: Access

    Chapter 4: Configuration Table 4-14. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Java Tool Select “System > Automatic ID” in the task area. Figure 4-21. Menu System—Automatic ID screen. 4.4.3 Access The access configuration is set in this menu. You have the following possibilities to access the menu: Figure 4-22.
  • Page 86 Chapter 4: Configuration Table 4-15. Access settings. Field Selection Description The user has to log in with a user name and a password code to enter Activated OSD. Thereafter, the user remains logged in until he explicitly logs out Force User or an auto logout is effected.
  • Page 87 Chapter 4: Configuration Select “Configuration > Access” in the main menu. Figure 4-23. Menu Configuration Access screen. You can select between the following buttons: Table 4-16. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Page 87 724-746-5500 | blackbox.com...

  • Page 88: Switch

    Chapter 4: Configuration Java Tool Select “System > Access” in the task area. Figure 4-24. Menu System—Access screen. 4.4.4 Switch The configuration of the switching parameters is set in this menu. You have the following possibilities to access the menu: Figure 4-25.
  • Page 89 Chapter 4: Configuration You can select between the following settings: Table 4-17. Switch settings. Field Selection Description The user can switch to any CPU as an observer, even to ones that are already assigned to another user (observer without keyboard/mouse access).
  • Page 90 Chapter 4: Configuration Table 4-17 (continued). Switch settings. Field Selection Description Period of inactivity of a connected console after which K/M control can be requested by other consoles connected to the CPU. • NOTE: Set “0” for an immediate transfer in real time. 0–999 Release Time seconds...

  • Page 91: Network

    Chapter 4: Configuration Table 4-18. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Java Tool Select “System > Switch” in the task area. Figure 4-27. Menu system—switch. 4.4.5 Network The network configuration is set in this menu. You have the following possibilities to access the menu: Figure 4-28.
  • Page 92 Chapter 4: Configuration Table 4-19. Network settings. Field Selection Description The network settings are automatically supplied by a DNS server Activated (default) DHCP Deactivated Function not active IP address Byte Input of the IP address in the form “192.168.1.1,” if DHCP is not active Input of the subnet mask in the form “255.255.255.0,”...
  • Page 93 Chapter 4: Configuration NOTE: To activate the modified network parameters, restart the ServSwitch DKM. CAUTION: Consult your system administrator before modifying the network parameters. Otherwise, unexpected results and failures can occur in combination with the network. Select “Configuration > Network” in the main menu. Figure 4-29.

  • Page 94: Date And Time

    Chapter 4: Configuration Java Tool Select “System > Network” in the task area. Figure 4-30. Menu system—network. 4.4.6 Date and Time Date and Time are set in this menu. You can access the menu via OSD: Figure 4-31. OSD icon. Page 94 724-746-5500 | blackbox.com...
  • Page 95 Chapter 4: Configuration Table 4-21. Date and time settings. Field Selection Description Month 1–12 Enter month Date 1–31 Enter date Year 1–99 Enter year Enter day of the 1–7 week Hours 0–23 Enter hour Minutes 0–59 Enter minute Seconds 0–59 Enter second Select “Configuration >...

  • Page 96: User Settings

    Chapter 4: Configuration You can select between the following buttons: Table 4-22. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes 4.5 User Settings You have the possibility to configure the following user settings: 4.5.1 User Data New users and their user settings and permissions are set in this menu.
  • Page 97 Chapter 4: Configuration You can select between the following settings: Table 4-23. User data settings. Field Selection Description Name Text User name (case-sensitive) Password Text User password (case-sensitive) Repeat Text Repeat user password (case-sensitive) Password Activated Access permission via HTTP HTTP Deactivated Function not active (default)
  • Page 98 Chapter 4: Configuration Select “Configuration > User” in the main menu. Figure 4-34. Menu Configuration—User screen. Table 4-24. OSD settings. Button Function Create a new user Edit Edit an existing user Delete Delete an existing user Cancel Reject changes Save Save changes Page 98 724-746-5500 | blackbox.com...
  • Page 99 Chapter 4: Configuration Java Tool Select “User > User Data” in the task area. Figure 4-35. Menu User—User Data screen. Table 4-25. OSD settings. Button Function Create a new user Delete Delete an existing user Apply Create a new user account Cancel Reject changes To configure user access rights for CPUs, proceed as follows:...

  • Page 100: Favorites List Users

    Chapter 4: Configuration To create a new user, proceed as follows: 1. Press the “New” button. 2. Select a template of an existing user if applicable (choose template). 3. Press the “OK” button. 4. Set a user name. 5. Set password. 6.
  • Page 101 Chapter 4: Configuration Figure 4-37. Menu Assignments – User Favorites. To create a Favorites list for you own user, proceed as follows: 1. Select CPUs from the list CPU Devices that have to be moved to the Favorites list. By pressing the key <a>, a CPU device will be moved to the Favorites list and it will be removed by pressing <r>.
  • Page 102 Chapter 4: Configuration Java Tool Select the respective user in the working area of the User menu for the Favorites list and open the Favorites tab. Figure 4-38. Definition – User. To create a favorite list for any user, proceed as follows: 1.

  • Page 103: User Macros

    Chapter 4: Configuration 4.5.3 User Macros In this menu, you can create macro commands for switching, disconnection, or user administration. The macro commands are created for each user separately. A macro can execute up to 16 switching commands successively. You will use hotkeys and the function keys <F1>-<F16> to execute the macros.
  • Page 104 Chapter 4: Configuration You can access the menu in two ways: OSD or Java. Figure 4-39. OSD and Java icons. Select the user that you want to create a user macro for from the “Configuration > User Macros” in the main menu. Figure 4-40.
  • Page 105 Chapter 4: Configuration 4. Set the necessary parameters P1 and P2 (for example, CON Devices or CPU Devices) for the selected macro command. 5. Confirm your inputs by pressing the <Enter> key and repeat the process for further macro commands, if necessary. Java-Tool In the working area of menu “Definition >...

  • Page 106: Extender Settings

    Chapter 4: Configuration For an efficient macro configuration, the following context functions are available: Via right-click on the tab Macros, macros can be assigned to other users by using the “Assign Macros to ...” function and can be copied from other users by using the “Copy Macros from ..”...
  • Page 107 Chapter 4: Configuration Select “Configuration > EXT Units” in the main menu. Figure 4-43. Menu Configuration—EXT Units screen. You can select between the following buttons: Table 4-29. Extender (EXT) units settings. Button Function Create an extender unit Edit Edit an existing extender unit Delete Delete an existing extender unit Cancel...
  • Page 108 Chapter 4: Configuration Figure 4-44. Menu Definition—EXT Units screen. You can select between the following buttons: Table 4-30. OSD settings. Button Function Create a new extender unit Delete Delete an existing unit Apply Confirm changes of an extender unit Cancel Reject changes 1.

  • Page 109: Creating Flex-Port Extender Units

    Chapter 4: Configuration CAUTION: Created extender units are always set as fixed-port extenders. These configurations are necessary, if you want to switch, for example, USB 2.0 connections via the matrix. 4.6.1 Creating Flex-Port Extender Units Extenders with ID function are automatically recognized by the system and cannot be created manually.

  • Page 110: Cpu Settings

    Chapter 4: Configuration To make a fixed port available again for Flex-Port extender units after deleting a fixed-port extender unit, restart the matrix. 4.7 CPU Settings New CPU devices are configured in this menu including their assignment to extenders. The assignment helps to describe and switch more complex computer configurations (for example, Quad-Head with USB 2.0) in the matrix.
  • Page 111 Chapter 4: Configuration Select “Configuration > CPU Units” in the main menu. Figure 4-46. Menu Configuration—CPU Devices screen. You can select between the following buttons: Table 4-32. CPU unit buttons. Button Function New R. Create a new real CPU unit New V.
  • Page 112 Chapter 4: Configuration Java Tool Select “Definition > CPU Devices” in the task area. Figure 4-47. Menu Definition—CPU Devices screen. You can select between the following buttons: Table 4-33. CPU devices buttons. Button Function Create a new CPU device Delete Delete a new CPU device Apply Confirm a created CPU device...
  • Page 113 Chapter 4: Configuration You can select between the following keyboard commands: Table 4-34. Keyboard commands. Function Keyboard Command Change assignment number of the extender unit upwards <+> Change assignment number of the extender unit downwards <-> To create a new CPU device, proceed as follows: 1.

  • Page 114: Console Settings

    Chapter 4: Configuration 4.8 Console Settings You can perform the following console settings: 4.8.1 CON Devices New CON devices are created in this menu including access rights and assignment to extenders. You can access the menu via OSD or Java: Figure 4-48.
  • Page 115 Chapter 4: Configuration Select “Configuration > CON Devices” in the main menu. Figure 4-49. Menu Configuration—CON Devices screen. You can select between the following buttons: Table 4-36. CON devices buttons. Button Function New R. Create a real console New V. Create a virtual console Edit Edit an existing console...
  • Page 116 Chapter 4: Configuration Java Tool Select “Definition > CON Devices” in the task area. Figure 4-50. Menu Configuration—CON Devices screen. Table 4-37. Menu configuration— CON devices buttons. Button Function Open a new CON device Delete Delete a new CON device Apply Confirm a created CON device Cancel...
  • Page 117 Chapter 4: Configuration You can select between the following keyboard commands: Table 4-38. Keyboard commands. Function Keyboard Command Decrease assignment number of the extender unit <+> Increase assignment number of the extender unit <-> To create a new console, proceed as follows: 1.

  • Page 118: Mouse And Keyboard

    Chapter 4: Configuration 2. Open the “CPU Access Control” tab. 3. Assign new access rights by using the right mouse button or the respective keyboard commands (see below). 4. Confirm the configuration by pressing the “Apply” button. NOTE: Once created, a new user automatically receives full access to all available CPUs.
  • Page 119 Chapter 4: Configuration NOTE: The mouse and keyboard settings are console specific. You can set them separately for every console. Select “Configuration > EXT Units” in the main menu. Figure 4-52. Menu Configuration—EXT Units screen. You can select between the following buttons: Table 4-41.
  • Page 120 Chapter 4: Configuration Java Tool Select “Definition > EXT Units” in the task area. NOTE: Set mouse and keyboard settings using the OSD Data tab. Figure 4-53. Menu Definition—EXT Units screen. Page 120 724-746-5500 | blackbox.com...

  • Page 121: Extender Osd

    Chapter 4: Configuration 4.8.3 Extender OSD In this menu, the settings for the Extender OSD settings can be adjusted. These are local settings that can be made individually for each console. You can select between the following Extender OSD settings: Table 4-42.
  • Page 122 Chapter 4: Configuration Figure 4-55. Menu Configuration – EXT Units To change the Extender OSD settings, proceed as follows: 1. Select the console extender in the list EXT-Units whose Extender OSD settings has to be adjusted. 2. When confirming the selection by pressing the key <Enter>, the respective console extender will be enabled for editing.

  • Page 123: Favorite List Consoles

    Chapter 4: Configuration Java Tool Select “Definition > EXT Units” in the task area. Figure 4-56. Menu Definition – EXT Units. To change the Extender OSD settings, proceed as follows: 1. Select the console extender in the list EXT-Units whose Extender OSD settings have to be adjusted.
  • Page 124 Chapter 4: Configuration Select “Assignments > CON Favorites” in the main menu. Figure 4-58. Menu Assignments – CON Favorites. To create a Favorites list for your own console, proceed as follows: 1. Select successively the CPUs from the list CPU Devices that have to be moved to the Favorites list.

  • Page 125: Console Macros

    Chapter 4: Configuration Java Tool Select the respective user in the working area of the “CON Devices” menu for the Favorites list and open the tab Favorites. Figure 4-59. Menu Definition – CON Devices To create a Favorites list for any console, proceed as follows: 1.
  • Page 126 Chapter 4: Configuration A macro can execute up to 16 switching commands successively. Execute the macros via “Hotkey” and the <F1>-<F16> function keys. You can select between the following settings: Table 4-43. Console macros settings. Field Selection Description Set bidirectional connection from Console P1 Connect (P1 = CON, P2 = CPU) to CPU P2.
  • Page 127 Chapter 4: Configuration Via “Configuration > CON Macros” in the main menu, select the console for which a console macro has to be created. Figure 4-61. Menu Configuration - CON Macros To create a macro for the selected console, proceed as follows: 1.
  • Page 128 Chapter 4: Configuration Java Tool In the working area of the “Definition > CON Devices” menu, select the console for which a console macro has to be created and open the “Macros” tab. Figure 4-62. Menu Definition - CON Devices To create a macro for the selected console, proceed as follows: 1.

  • Page 129: Saving And Loading Of Configurations

    Chapter 4: Configuration • Right-click on the macro list to copy macros of the selected key into the cache by using the “Copy Key Macros” function. You can paste the macros from the cache into a key by using the “Paste Key Macros” function and you can reset all macros of the selected key by using the “Reset Key Macros”...
  • Page 130 Chapter 4: Configuration In Default and File #1 to File #8, the name and the detailed information of the respective saved configuration are shown. You can overwrite these storage locations. The storage location to be overwritten by the current configuration must be selected explicitly.

  • Page 131: Loading Of Configurations (Internal)

    Chapter 4: Configuration Java Tool To save the configuration into the internal matrix memory, proceed as follows: 1. Select “File > Upload to…” in the menu bar. 2. Enter the IP address of the matrix, your user name, and your password, and and confirm the inputs.
  • Page 132 Chapter 4: Configuration In addition to the default configuration, you can load up to eight further configurations. Select the configuration to be loaded from eight personalizable configurations and the default settings. The selected configuration will be immediately loaded and displayed in the menu as “Active.”...

  • Page 133: Saving Of Configurations (External)

    Chapter 4: Configuration Figure 4-69. Menu Administration—Activate Configuration on Switch screen. 4.9.4 Saving of Configurations (External) You can save created configurations as a file, so that they will be independent of the matrix and transportable. You can access the menu via the Java icon: Figure 4-70.

  • Page 134: Loading Of Configurations (External)

    Chapter 4: Configuration Figure 4-71. Menu File—Save As screen. 4.9.5 Loading of Configurations (External) Externally saved configurations are opened and activated in this menu. You have the following possibilities to load configurations from files: 1. Select “File > Open…” during off-line mode and select the storage location of the configuration file that has to be opened.

  • Page 135: Export And Import Options

    Chapter 4: Configuration Figure 4-72. Menu File–Open screen. 4.10 Export and Import Options The ServSwitch DKM FX offers the possibility to read out available configuration lists (extender, CPUs, consoles and users) for exporting and importing again via Java tool. You have the following possibilities to handle configuration lists. Exported configuration lists are always saved in “.csv”...

  • Page 136: Import Options

    Chapter 4: Configuration 3. Select the storage location for the export file. 4. Confirm the export with the “Finish” button. Figure 4-74. Menu File–Export screen. 4.10.2 Import Options Configuration lists are imported in this menu. To import, proceed as follows: 1.

  • Page 137: Firmware Update

    Chapter 4: Configuration Figure 4-75. Menu File–Import screen. 4.11 Firmware Update 4.11.1 Matrix Update The firmware of the matrix can be updated in this menu. To access the menu, use the Java icon: Figure 4-76. Java icon. NOTES: To update the matrix, only use computers that are self-sustaining and not integrated in the KVM extender/matrix setup.
  • Page 138 Chapter 4: Configuration Preparation Follow these steps to prepare for the matrix update: 1. Save the matrix configuration externally. 2. Open “Extras > Options” in the menu bar and insert the directory from which the updated files should be sourced in the ”Firmware Directory” setting. 3.

  • Page 139: Extender Update

    Chapter 4: Configuration 2. To start the update, press the “Update” button in the popup window that appears. 3. Restart the matrix after the update by pressing the “Restart matrix” button in the lower part of the working area. CAUTION: For a safe start of the matrix, we recommend a cold start (power cycle).
  • Page 140 Chapter 4: Configuration Figure 4-79. Menu Administration – Update EXT Firmware. 2. Before the actual update process, all firmware files that have to be uploaded to the respective I/O boards on the extenders will have to be updated. By select- ing the update files, the I/O boards will be automatically chosen for the upload in the “Selected”...
  • Page 141 Chapter 4: Configuration Figure 4-80. Menu Administration – Update EXT Firmware. 5. Start the actual update process by pressing the “Update” button. NOTE: Just before the update process, all affected I/O boards will be set to Service Mode and retrieved gradually after finishing the respective updates. Page 141 724-746-5500 | blackbox.com...
  • Page 142 Chapter 4: Configuration Performing the Update in Expert Mode (Sequential Update) Follow these steps to prepare for the extender update: 1. Select “Administration > Update EXT Firmware” and select “Expert Mode” in the upper part of the working area. All updateable extenders will be automatically selected and highlighted in green.

  • Page 143: License Management

    In this menu, the matrix can be upgraded with new function bundles by using license keys. To get license keys to upgrade matrix functions, contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. You can access the menu via the Java tool: Figure 4-83.
  • Page 144 Chapter 4: Configuration To activate a function bundle, follow these steps: 1. Select “Administration > License Management” in the task area. Figure 4-84. Menu Administration – License Management. 2. Enter your license key in the working area under “Activate Bundles” in the “License Key”...

  • Page 145: Operation

    Chapter 5: Operation 5. Operation You can operate the ServSwitch DKM FX in three different ways: 1. Direct Switching • via a keyboard connected to a CON port and the hotkeys • by a macro keyboard connected to a console port 2.

  • Page 146: Scan Mode

    Chapter 5: Operation Example: Switching to favorite CPU 3 in Private Mode <left Shift>, <left Shift>, <3>, <left Shift>, <Enter> Direct Switching of Video 1. Start Command Mode with the hotkey. For control, the LEDs Shift and Scroll flashes at the keyboard, if command mode is activated. 2.

  • Page 147: Function Keys -

    Chapter 5: Operation 1. Start command mode with the hotkey. For control, the “Shift” and “Scroll” LEDs flash at the keyboard if command mode is activated. 2. Press the “<Left Shift>” key and hold it down. You can now enter the index numbers of the various CPUs from the list of favorites with the keyboard and immediately switch to the video signal of the respective CPU after entering the index number.

  • Page 148: Kvm Switching

    Chapter 5: Operation NOTE: The selected main/sub matrix mode is permanently activated until another mode is manually activated. This means that if you select <s> for example, all prospective commands will be sent to the sub matrix, but not if the Command Mode is left in the meantime.
  • Page 149 Chapter 5: Operation The following information is shown in this menu: Table 5-1 Menu switch. Field Description CON device Assigned physical extender unit (CON unit) CON assigned Virtual CON device that is assigned to the real CON device CPU connected Currently connected CPU device CON status Current connection status (CON device)
  • Page 150 Chapter 5: Operation Java Tool Select “Switch > Switch Console to CPU” in the task area. Figure 5-3. Menu Switch—Switch Console to CPU. All connected consoles and the associated CPU connections are shown in columns in the working area in this menu. NOTE: Switching operations can only be performed in on-line mode, that means an active network connection between the matrix and the Java tool is needed.

  • Page 151: Extended Switching

    Chapter 5: Operation Table 5-2. Switching button. Button Function Send Send effected switching operations to the matrix NOTE: By activating the function Auto Send in the left lower corner of the working area, switching operations will be done immediately without confirmation by pressing the “Send”...
  • Page 152 Chapter 5: Operation To switch any console to any available CPU, proceed as follows: Select “Extended Switch” in the main menu. Figure 5-5. Menu Extended Switch. 1. Select the CON device from the “CON Devices” list that you want to switch to a CPU device and open it by pressing “Enter”.
  • Page 153 Chapter 5: Operation The following information is shown in this menu: Table 5-3. Extended switch menu fields. Field Description CON device The assigned physical extender unit. CON assigned Virtual CON device that is assigned to the real CON device. CPU connected Currently connected CPU device.
  • Page 154 Chapter 5: Operation Java Tool You can switch using the Java Tool in two ways: Possibility 1: Select “Control > Extended Switch” in the task area. Figure 5-6. Menu Control – Extended Switch. All connected consoles and the associated CPU connections are shown in columns in the working area in this menu.
  • Page 155 Chapter 5: Operation NOTE: CPUs with respective consoles that do not have access rights will not appear in the list. The following symbols are shown in the connection overview: Table 5-5. Connection overview fields. Field Description The CON device is connected via Shared Access with at least one further console to the same CPU.
  • Page 156 Chapter 5: Operation Possibility 2: Select “Status > Matrix View” in the task area. Figure 5-7. Menu Status – Matrix View To perform switching operations between CON and CPU devices, follow these steps: 1. Move the mouse cursor to the port that has to be switched. 2.

  • Page 157: Usb 2.0 Switching

    Chapter 5: Operation To disconnect an existing link between CON and CPU devices, follow these steps: 1. Click on the port that is to be disconnected by using the right mouse button. 2. Select the “Disconnect” function in the popup that appears. The connected ports will be disconnected immediately.
  • Page 158 Chapter 5: Operation Select “Control > Presets” in the task area. Figure 5-9. Menu Control – Presets. To create a new switch macro, proceed as follows: 1. Open a new switch macro by pressing on the “New” symbol in the right column of the working area.

  • Page 159: Serial Interface

    Chapter 5: Operation To load a predefined switching, proceed as follows: 1. Select the switch macro in the right column of the working area that has to be loaded. 2. Activate the selected switch macro by pressing the “Send” button on the bottom right of the working area.

  • Page 160: Reset

    Chapter 5: Operation 5.7.2 Reset Use the OSD to reset the extender: Figure 5-12. OSD icon. CAUTION: If you do a factory reset, all current settings and all configurations stored in the matrix will be lost. This also applies to the network parameters (reset to DHCP) and the admin password.

  • Page 161: Serial Control

    Chapter 6: Serial Control 6. Serial Control Use the following parameters to control the ServSwitch DKM FX via its serial interface. 115.2K, 8, 1, NO (115.2 kbps, 8 data bits, 1 stop bit, no parity) Command <STX>, <command byte (CMD)>, [data bytes (D0…DN)], <ETX> [ ] = Optional elements Response <ACK>...

  • Page 162: Special Characters

    Chapter 6: Serial Control Special characters: 0x06 0x15 0x02 0x03 0x0D 0x1B HTAB 0x09 0x0A Sequence of a Data Communication Table 6-1. Data communication sequence. ServSwitch KVM DKM FX Control CPU — 1. Send a command 2. Acquire a command, process a —...
  • Page 163 Chapter 6: Serial Control Example: Input port’s request for output Port 160 0x1B 0x5B 0x42 0x07 0x00 0xA0 0x00 Table 6-3. Return of input port for output port. Coding Bytes Description Control character 0x1B Server indentification 0x5B Command 0x42 Requested output port (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288) Assigned input port (binary, 1…max.
  • Page 164 Chapter 6: Serial Control Table 6-5. Request of input port for output port with a fixed total port number. Coding Bytes Description Control character 0x1B Server identification 0x5B Command 0x44 Total length of telegram (9 bytes, binary) 0x09 0x00 Number of output ports (binary, 1…max. 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 287) ports) Requested output port (binary, 1…max.
  • Page 165 Chapter 6: Serial Control Table 6-7. Connection of input port with output port with a fixed total port number. Coding Bytes Description Control character 0x1B Server identification 0x5B Command 0x45 Total length of telegram (7 bytes, binary) 0x07 0x00 Number of output ports (binary, 1…max. 0x01 0x00 (for Port 1) to 0x120 0x00 (for 287 2887ports) ports)
  • Page 166 Chapter 6: Serial Control Example: Return input Port 17 for all output ports 0x1B 0x5D 0x46 0x07 0x00 0x11 0x00 Table 6-10. Request of CPU (input) for CON (output). Coding Bytes Description Control character 0x1B Server identification 0x5B Command 0x46 Total length of telegram (7 bytes, binary) 0x07 0x00 0x01 0x00 (for Console 1) to 0x11F 0x00...
  • Page 167 Chapter 6: Serial Control Example: Return of CPU 34 for Console 23 0x1B 0x5D 0x47 0x09 0x00 0x17 0x00 0x22 0x00 Table 6-12. Connection of CPU (input) with CON (output). Coding Bytes Description Control character 0x1B Server identification 0x5B Command 0x48 Total length of telegram (9 bytes, binary) 0x09 0x00...
  • Page 168 Chapter 6: Serial Control Example: Request of CPU (input) for Console 23 with 50 consoles in total 0x1B 0x5B 0x49 0x09 0x00 0x32 0x00 0x17 0x00 Table 6-14. Return of CPU (input) for CON (output) with a fixed console number. Coding Bytes Description...
  • Page 169 Chapter 6: Serial Control Table 6-16. Request of CON (input) for CPU (output). Coding Bytes Description Control character 0x1B Server identification 0x5B Command 0x51 Total length of telegram (7 bytes, binary) 0x07 0x00 Total number of consoles (binary, 1…max. 0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU CONs) 287) Example:...
  • Page 170 Chapter 6: Serial Control Example: Request of Console 23 for CPU 23 0x1B 0x5D 0x09 0x00 0x2B 0x00 0x17 0x00 Table 6-18. Connection of CON (input) with CPU (output). Coding Bytes Description Control character 0x1B Server identification 0x5B Command 0x52 Total length of telegram (9 bytes, binary) 0x09 0x00 Requested output CPU...
  • Page 171 Chapter 6: Serial Control Example: Request for CPU 43 with 50 CPUs in total 0x1B 0x5B 0x53 0x09 0x00 0x32 0x00 0x2B 0x00 Table 6-20. Return of CON (Input) for CPU (Output) with a fixed CPU number. Coding Bytes Description Control character 0x1B Server identification...
  • Page 172 Chapter 6: Serial Control Example: Connection of Console 23 with CPU 43 with 50 CPUs in total 0x1B 0x5B 0x54 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00 Table 6-22. Connection of CON (input) with CPU (output) and CPU (input) with CON (output). Coding Bytes Description...

  • Page 173: Troubleshooting

    Communication to fan Fans only run under full load Remove and reinstall the fan tray tray is disturbed Contact Black Box Technical Support at Fans do not run; LED OK is on Fans are defective 724-746-5500 or info@blackbox.com Page 173...

  • Page 174: Power Supply Units Malfunction

    Chapter 7: Troubleshooting 7.4 Power Supply Units Malfunction Table 7-4. Power supply units malfunction. Problem Possible Cause Solution Power supply units not locked Check the power supply unit’s lock and correctly plug-in ServSwitch DKM FX Check that cables for the power supply No power supply is available cannot be started are connected correctly...

  • Page 175: Blank Screen

    7.8 Contacting Black Box If you determine that your ServSwitch DKM FX is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. Before you do, make a record of the history of the problem. We will be able to...

  • Page 176: Shipping And Packaging

    • Package it carefully. We recommend that you use the original container. • If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number.

  • Page 177: Appendix. Glossary

    Appendix: Glossary Appendix. Glossary The following terms are commonly used in this guide or in video and KVM technology: AES/EBU — Digital audio standard officially known as AES3, used for carrying digital audio signals between devices. CATx — Any CAT5e (CAT6, CAT7) cable. CGA —...
  • Page 178 Appendix: Glossary Fiber — Single-mode or multimode fiber cables. EGA — The Enhanced Graphics Adapter (EGA) is an old analog graphics standard, introduced by IBM in 1984. It uses a DB9 connector. ® FBAS — The analog color video baseband signal (FBAS) is also called Composite Video and it is part of the PAL TV standard.
  • Page 179 Appendix: Glossary USB HID — USB HID devices (human interface devices) allow for data input. You don’t need a special driver during installation; “New USB-HID device found” is reported. Typical HID devices include keyboards, mice, graphics tablets, and touchscreens. Storage, video, and audio devices are not HID. VGA —...
  • Page 180 Appendix: Glossary Keyboard Connect — Matrix function that allows taking over the keyboard control of an inactive console. Macro Keys — Programmable keys that string together commands to the matrix. Mouse Connect — Matrix function that enables a user to control an inactive console’s mouse.
  • Page 181 NOTES Page 181 724-746-5500 | blackbox.com...
  • Page 182 NOTES Page 182 724-746-5500 | blackbox.com...
  • Page 183 NOTES Page 183 724-746-5500 | blackbox.com...
  • Page 184 724-746-5500 or blackbox.com. About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech Support available in 30 seconds or less.

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