Axis P1365-E Mk II User Manual
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Axis P1365-E Mk II User Manual

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AXIS P1365-E Mk II Network Camera
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  • Page 1 AXIS P1365-E Mk II Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact Information on page 3 . may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com. See also the Electromagnetic Compatibility (EMC) product’s online help, available through the web-based interface.
  • Page 3 Visit Axis learning center www.axis.com/academy/ for useful trainings, Battery webinars, tutorials and guides. The Axis product uses a 3.0 V CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Safety Information

    AXIS P1365-E Mk II Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 6 AXIS P1365-E Mk II Network Camera Table of Contents Continuous Recording ..........

  • Page 7: Hardware Overview

    AXIS P1365-E Mk II Network Camera Hardware Overview Hardware Overview Status LED Built-in microphone microSD card slot Audio in Audio out Network connector (PoE) Power LED Network LED Control button 10 I/O connector 11 Iris connector 12 Not used 13 RS485/422 connector...

  • Page 8: Connectors And Buttons

    AXIS P1365-E Mk II Network Camera Hardware Overview Safety wire Heater connector Network connector (PoE OUT) Status LED indicator Network connector (PoE IN) Heater cable Cable gasket M20 (2x) Drill-out (2x) Intrusion alarm switch 10 Holder screw T20 (2x) 11 Camera screw T20...

  • Page 9: Led Indicators

    Resetting the product to factory default settings. See page 64. • Connecting to an AXIS Video Hosting System service. See page 55. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 10: Status Led Behavior For Focus Assistant

    P-Iris, DC iris or fixed/manual iris lens. In order to set the focus and position the lens, the product must be connected to the network. It is possible to use optional lenses for the Axis product. To replace the lens: 1.
  • Page 11 To change the iris configuration for P-Iris lenses not listed in the drop-down list: 1. Download the iris configuration file from www.axis.com 2. Go to Setup > Video and Audio > Camera Settings. Iris configuration shows the current configured iris type.

  • Page 12: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

  • Page 13: Set The Root Password

    PTZ Mode PTZ mode is set the first time the Axis product is accessed and can only be changed by resetting the product to factory default. Digital PTZ is the default mode and should be used when a pan/tilt motor is not used.
  • Page 14 Manual Trigger on page 14. Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.
  • Page 15 Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 17 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 16 AXIS P1365-E Mk II Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position.

  • Page 17: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 18: Alternative Methods Of Accessing The Video Stream

    AXIS P1365-E Mk II Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 19: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 20: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 21: Adjust Focus With The Focus Assistant

    • If movements in front of the camera cannot be avoided, the Focus Assistant should not be used. • If the control button is not released within two seconds, AXIS Dynamic DNS Service is enabled instead of the Focus Assistant.

  • Page 22: Video And Audio

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 23 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 24: Stream Profiles

    H.264 video. The bit rate controller built into the product can be combined with Zipstream to enforce a maximum bit rate (MBR) limit. Axis Communications recommends using VBR or MBR with a rather high bit rate limit to enable the full potential of Axis’ Zipstream Technology.

  • Page 25: Camera Settings

    To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 26 The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.

  • Page 27: View Area

    AXIS P1365-E Mk II Network Camera Video and Audio detection is more important than identification. Motion blur is acceptable and since low light can cause a lot of noise, move the low light priority slider toward low noise. Example If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce smaller image files.

  • Page 28: About Overlays

    To remove a view area, select the view area and click Remove. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. About overlays Overlays are superimposed over the video stream.
  • Page 29 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 30: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
  • Page 31 • Half-duplex – Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 15.

  • Page 32: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 43.

  • Page 33: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 34 Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.

  • Page 35: Ptz (Pan Tilt Zoom)

    AXIS P1365-E Mk II Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded.

  • Page 36: Advanced

    To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. For more information see the online help Note This Axis product supports limited guard tours. The pause between successive guard tours must be set to at least 10 minutes. Advanced Controls Advanced PTZ settings can be configured under PTZ >...

  • Page 37: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 43). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 38: Detectors

    Motion Detection Parameters on page 39. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 43.
  • Page 39 AXIS P1365-E Mk II Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.

  • Page 40: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 41: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 42 AXIS P1365-E Mk II Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 43: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 44 Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 45: Add Recipients

    AXIS P1365-E Mk II Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port – Activate an I/O port to control an external device.
  • Page 46 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 47: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 52.

  • Page 48: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 49: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 59. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 50: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 51: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 52 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 53: Date & Time

    AXIS P1365-E Mk II Network Camera System Options CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network. Note Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. Preinstalled CA certificates that have been deleted will be reinstalled.

  • Page 54: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 55 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 56 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 57 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 58 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 59: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 60 Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 61: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 62: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 63: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the...

  • Page 64: Reset To Factory Default Settings

    System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance.

  • Page 65: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 66 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 67 Set a Capture Mode that prioritizes frame rate. Changing the capture mode to prioritize frame rate will lower the maximum resolution. See . The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 69.
  • Page 68 AXIS P1365-E Mk II Network Camera Troubleshooting Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings. Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or use half-duplex mode instead.

  • Page 69: Technical Specifications

    SNMP v1/v2c/v3 (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, SFTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, SSH System integration Application Open API for software integration, including VAPIX® and AXIS Camera Application Platform, specifications Programming at www.axis.com Interface AXIS Video Hosting System (AVHS) with One-Click Connection...
  • Page 70 Analytics AXIS Video Motion Detection 3, Active tampering alarm, Audio detection Support for AXIS Camera Application Platform enabling installation of AXIS Cross Line Detection, AXIS Digital Autotracking and third-party applications, see www.axis.com/acap Event triggers Analytics, Edge storage events, External input, Audio level, Time scheduled...

  • Page 71: Connectors

    AXIS P1365-E Mk II Network Camera Technical Specifications Video AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ Application Development management Partners available on www.axis.com/techsup/software software Languages English, German, French, Spanish, Italian, Russian, Simplified Chinese, Japanese, Korean, Portuguese, Traditional...

  • Page 72: Connection Diagrams

    AXIS P1365-E Mk II Network Camera Technical Specifications RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface. The serial port can be configured to support: • Two-wire RS485 half duplex • Four-wire RS485 full duplex • Two-wire RS422 simplex •...
  • Page 73 Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 74 User Manual Ver. M3.12 AXIS P1365-E Mk II Network Camera Date: February 2016 © Axis Communications AB, 2015 Part No. 1489708...

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