Axis P1365-E User Manual
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Axis P1365-E User Manual

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AXIS P1365-E Network Camera

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  • Page 1: User Manual

    AXIS P1365-E Network Camera User Manual...
  • Page 2 • Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC) on page 2 . This manual is intended for administrators and users of AXIS P1365-E • Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 3 . Fixed Dome Network Camera, and is applicable to firmware 5.75 and •...
  • Page 3 IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Safety Information

    AXIS P1365-E Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 6 AXIS P1365-E Network Camera Table of Contents Continuous Recording ..........

  • Page 7: Hardware Overview

    AXIS P1365-E Network Camera Hardware Overview Hardware Overview Status LED Built-in microphone Focus puller Zoom puller microSD card slot Audio in Audio out Network connector (PoE) Power LED 10 Network LED 11 Control button 12 I/O connector 13 Iris connector...

  • Page 8: Connectors And Buttons

    Status LED indicator Network connector (PoE IN) Heater cable Cable gasket M20 (2x) Drill-out (2x) Slot for intrusion alarm switch – supports AXIS Door Switch A (sold separately) 10 Holder screw T20 (2x) 11 Camera screw T20 12 Pin 13 Holder...

  • Page 9: Control Button

    Resetting the product to factory default settings. See page 63. • Connecting to an AXIS Video Hosting System service. See page 55. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 10: Status Led Behavior For Focus Assistant

    The camera has been moved, or an object has been inserted in front of the lens. Exit and restart the Focus Assistant. The lens is poorly adjusted. Replace the Lens It is possible to use optional lenses for the Axis product. To replace the lens: 1. Disconnect the iris cable. 2. Unscrew the standard lens.
  • Page 11 AXIS P1365-E Network Camera Hardware Overview 7. Select the installed iris lens from the drop-down list and click OK. Note • If you select a DC iris configuration file for a P-iris lens, an error message will appear below the iris configuration type in the Camera Settings page.

  • Page 12: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 13: Set The Root Password

    PTZ Mode PTZ mode is set the first time the Axis product is accessed and can only be changed by resetting the product to factory default. Digital PTZ is the default mode and should be used when a pan/tilt motor is not used.

  • Page 14: The Live View Page

    Manual Trigger on page 14. Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.
  • Page 15 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 17 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 16 AXIS P1365-E Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position.

  • Page 17: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 18: Alternative Methods Of Accessing The Video Stream

    AXIS P1365-E Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 19: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 20: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 21: Focus Assistant

    AXIS P1365-E Network Camera Set Up the Product Focus Assistant Note • The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a finger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated.

  • Page 22: Video And Audio

    Width and Height fields and click Apply. • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 23 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 24: Stream Profiles

    H.264 video. The bit rate controller built into the product can be combined with Zipsteam to enforce a maximum bit rate (MBR) limit. Axis Communications recommends using VBR or MBR with rather high bit rate limit to enable the full potential of Axis’ Zipstream Technology.

  • Page 25: White Balance

    AXIS P1365-E Network Camera Video and Audio Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa. The capture mode setting also affects the camera’s angle of view as the effective size of the image sensor differs between capture modes.
  • Page 26 Video and Audio White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 27: View Area

    AXIS P1365-E Network Camera Video and Audio When Shutter and Gain are both set to Auto, it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light.

  • Page 28: Overlay

    For more information about privacy masks, see Privacy Mask on page 30. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 29: Overlay

    AXIS P1365-E Network Camera Video and Audio To automatically scale the image to the resolution used by the Axis product, select the option Scale with resolution from the Transparency Settings page which is displayed when uploading in the image. To upload an overlay image: 1.

  • Page 30: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 31: Set Up Audio

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 15.

  • Page 32: Audio Output

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 43.

  • Page 33: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 34 Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 17.

  • Page 35: Ptz (Pan Tilt Zoom)

    AXIS P1365-E Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area on page 27. For more information on how to upload a driver, see Install PTZ Driver on page 36.

  • Page 36: Guard Tour

    To modify or remove guard tours, go to PTZ > Guard Tour, select the guard tour in the Guard Tour List and click Modify/Remove. For more information see the online help Note This Axis product supports limited guard tours. The pause between successive guard tours must be set to at least 10 minutes. Advanced Controls Advanced PTZ settings can be configured under PTZ >...

  • Page 37: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 43). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 38: Detectors

    Motion Detection Parameters on page 39. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 43.
  • Page 39 AXIS P1365-E Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.

  • Page 40: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 41: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 42 AXIS P1365-E Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 43: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 44 Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 45: Add Recipients

    AXIS P1365-E Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port – Activate an I/O port to control an external device.

  • Page 46: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 52.

  • Page 47: Set Up Recurrences

    AXIS P1365-E Network Camera Events 1. Go to Events > Schedules and click Add. 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

  • Page 48: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 49: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 59. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 50: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 51: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 52 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 53: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Set Up Audio on page 31.

  • Page 54: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 55 AVHS service. Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.
  • Page 56 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 57 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 58 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 59: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 60: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 61: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 62: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the...

  • Page 63: Reset To Factory Default Settings

    System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance.

  • Page 64: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.
  • Page 65 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 66 AXIS P1365-E Network Camera Troubleshooting Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 67 AXIS P1365-E Network Camera Troubleshooting Poor audio quality Stuttering Reduce the number of listeners and viewers. Decrease image resolution and compression. Unsynchronized audio and Synchronize the product’s date and time settings with an NTP server. Go to Setup > System video using H.264...

  • Page 68: Technical Specifications

    AXIS P1365-E Network Camera Technical Specifications Technical Specifications Camera Image sensor Progressive scan RGB CMOS 1/2.8” Lens Varifocal, 2.8–8 mm, F1.3, IR corrected, CS-mount, Megapixel resolution, P-Iris Horizontal angle of view: 90°–40° Vertical angle of view: 49.3°–22° Diagonal angle of view: 104.6°–6°...
  • Page 69 Video motion detection, Active tampering alarm, Audio detection, Support for AXIS Camera Application Platform video enabling installation of AXIS Video Motion Detection 3, AXIS Cross Line Detection, AXIS Digital Autotracking and third-party applications, see www.axis.com/acap Event triggers Intelligent video, External input, Edge storage events...

  • Page 70: Connectors

    AXIS P1365-E Network Camera Technical Specifications Connectors I/O Connector 4–pin terminal block For an example diagram, see . Function Notes Specifications 0 V DC 0 V DC (-) DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out.

  • Page 71: Performance Considerations

    The recommended maximum cable length is 30 m (98.4 ft). SD Card Slot The Axis product supports microSD cards with up to 64 GB of storage. For best recording performance, use ultra-high speed microSD cards (microSDHC UHS-I or microSDXC UHS-I).
  • Page 72 User Manual Ver. M1.6 AXIS P1365-E Network Camera Date: March 2015 © Axis Communications AB, 2015 Part No. 60559...

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