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Model shown is KX-TG6842.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca
TG684xC(en)_1220_ver013.pdf
Operating Instructions
Digital Cordless Answering System
Model No.
1
KX-TG6842C
KX-TG6843C
2012/12/20
14:59:05
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Table of Contents
Related Manuals for Panasonic KX-TG6842C
Summary of Contents for Panasonic KX-TG6842C
- Page 1 Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca TG684xC(en)_1220_ver013.pdf 2012/12/20 14:59:05...
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Page 2: Table Of Contents
Table of Contents Introduction Listening to messages using the handset ............41 Model composition ........3 Advanced new message alerting Accessory information ........3 features ............42 Important Information Remote operation ........43 For your safety ..........5 Answering system settings ......44 Important safety instructions ......6 Voice Mail Service For best performance ........6 Voice Mail service ........46... -
Page 3: Introduction
KX-TG6841 KX-TG6842 KX-TG6841 KX-TGA680 series KX-TG6843 KX-TG6841 KX-TGA680 R The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG6842C/KX-TG6843C Accessory information Supplied accessories Quantity Accessory item/Part number KX-TG6842 KX-TG6843 AC adaptor/PNLV226 Telephone line cord Desk stand/Wall mounting adaptor... - Page 4 Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.
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Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 6: Important Safety Instructions
Failure to follow these instructions may cause the batteries to swell or explode. Base unit location/avoiding noise Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –... -
Page 7: Other Information
R The product should not be exposed to direct sunlight. As an ENERGY STAR ® Partner, Panasonic R Do not place heavy objects on top of the has determined that this product meets the product. ENERGY STAR guidelines for energy R When you leave the product unused for a efficiency. -
Page 8: Specifications
Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit: Standby: Approx. -
Page 9: Getting Started
R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. n Base unit R Confirm correct polarities ( R Use only the supplied Panasonic AC adaptor PNLV226. Press plug firmly. Hook “Click” Rechargeable Ni-MH ONLY “Click”... -
Page 10: Note When Setting Up
R The battery level may not be displayed For replacement, we recommend using the correctly after you replace the batteries. In Panasonic rechargeable batteries noted on this case, place the handset on the base page 4, 6. unit or charger and let it charge for at least... -
Page 11: Controls
Getting Started MNOISE REDUCTIONN Controls Charge contacts n Control type Handset Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. -
Page 12: Belt Clip
Getting Started Charge contacts Belt clip Speaker Display n To attach n To remove MHOLDN MREDIALN MPAUSEN MFLASHN MCALL WAITN MZN (SP-PHONE: Speakerphone) SP-PHONE indicator MERASEN MANSWER ON/OFFN ANSWER ON/OFF indicator MLOCATORN MINTERCOMN Display MnN (STOP) (EXIT) Handset display items N (PLAY) Message indicator Item... -
Page 13: Initial Settings
Getting Started Important: Item Meaning R When you install the batteries for the first Clarity booster is on. time, the handset may prompt you to set (page 17) display language and date and time. In use Answering system is being Perform step 2 in “Display language”, used by another handset or the page 13, and then press MSELECTN. - Page 14 Getting Started R The date and time may be incorrect after a power failure. In this case, set the date and time again. Voice guidance language You can select either “English” or “Français” as the voice guidance language of the Talking Call Display and answering system.
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Page 15: Making/Answering Calls
Making/Answering Calls MbN: “Yes” a MSELECTN Making calls MOFFN Using the handset Using the base unit Lift the handset and dial the phone Dial the phone number. number. R To correct a digit, press MCLEARN. R To correct a digit, press MCLEARN. Press M N or MCALLN. -
Page 16: Answering Calls
Making/Answering Calls Pause (for PBX/long distance Using the base unit service users) When a call is being received, the SP-PHONE indicator flashes rapidly. A pause is sometimes required when making Press MZN when the unit rings. calls using a PBX or long distance service. When storing a calling card access number Speak into the microphone. - Page 17 Making/Answering Calls To release hold, press M For Call Waiting or Visual Call R Another handset user can take the call Waiting service users by pressing M R The base unit user can take the call by To use Call Waiting or Visual Call Waiting, you pressing MZN.
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Page 18: Power Back-Up Operation
Making/Answering Calls Base unit Handset noise reduction To join the conversation, press MZN when the This feature allows you to hear the voice of handset is on an outside call. the person you are talking to clearly, by Note for handset and base unit: reducing the surrounding noise coming from R A maximum of 4 parties (including 1 outside the other party’s telephone. - Page 19 Making/Answering Calls may be disconnected if you touch the Panasonic Ni-MH battery handset. In such case, try to call back. performance (supplied batteries) R The range of the base unit is limited during during power back-up mode a power failure. Please use the handset close to the base unit.
- Page 20 Making/Answering Calls n When 2 or more handsets are registered: When the unit rings, use a handset which is not supplying power to the base unit. For the operation, please see “Answering calls”, page 16. R Do not use or lift the handset which is placed on the base unit during power back-up mode.
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Page 21: Shared Phonebook
Shared Phonebook Character Shared phonebook The shared phonebook allows you to make calls without having to dial manually. The base unit and any handset registered to the base unit can use the shared phonebook. You can add 100 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group. - Page 22 Shared Phonebook MbN: Scroll through the phonebook if Changing group names necessary. The default group name is “Group 1” to Proceed with the operation for your unit. “Group 9”. Handset: M Handset Base unit: MZN a MMENUN Searching by group MbN: “Group”...
- Page 23 Shared Phonebook R If you have rotary/pulse service, you need MOFFN to press * (TONE) before pressing Base unit MMENUN on the handset or M N on the base unit in step 1 to change the dialing Find the desired entry (page 22). mode temporarily to tone.
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Page 24: Speed Dial
Speed Dial Erasing an entry Speed dial Press and hold the desired speed dial key You can assign 1 phone number to each of (1 to 9). a MMENUN the dial keys (1 to 9) on the handset. MbN: “Erase” a MSELECTN MbN: “Yes”... -
Page 25: Programming
Programming Programmable settings You can customize the unit by programming the following features. To access the features, there are 2 methods. Handset / Base unit n Scrolling through the display menus MMENUN Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. - Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Play all msg. – – #324 – – #325 Erase all msg. Greeting – #302 Record greeting Check greeting – #303 – #304 Pre-recorded (Reset to pre-recorded greeting) New message Outgoing call 1: On 0: <Off> #338 –...
- Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Alarm – 1: Once #720 2: Daily 0: <Off> *1, *3 – 1: <Caller ID auto> #226 – Time adjustment 0: Manual Main menu: “Initial setting” Sub-menu 1 Sub-menu 2 Settings Code Ringer setting 0–6: Off–6 <6>...
- Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code – – #217 Call block 1: <On> 0: Off #173 First ring *1, *2 1: On #240 Block w/o num 0: <Off> (Block calls without phone number) Speed dial – – #261 Voice mail –...
- Page 29 Programming Main menu: “Customer support” Operation Code Displaying customer support Web address. #680 – Main menu: “Key detector” Sub-menu 1 Sub-menu 2 Settings Code Search – – #655 – Battery check – – n Base unit Main menu: “Phonebook” Operation Code Viewing the phonebook entry.
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Page 30: Special Programming
Programming Sub-menu 1 Sub-menu 2 Settings Code Change language – <English> #110 (Display) Français Main menu: “Cust. Support” Operation Code Displaying customer support Web address. #680 – If you program these settings using one of the units, you do not need to program the same item using another unit. - Page 31 Programming MbN: Select the desired alarm option. a MbN: Select the desired setting. a MSELECTN MSAVEN R If you select “Off”, press MOFFN to “Off” Turns alarm off. Go to exit. step 7. Enter the desired hour and minute you “Once”...
- Page 32 Programming mode. The default setting is “No”. If you select Important: “Yes” without entering any handset name, R We recommend storing 10 digits (including “Handset 1” to “Handset 6” is displayed. an area code). If only 7 digits are stored, all numbers that have the same last 7 digits Handset will be blocked.
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Page 33: Registering A Unit
Programming MSAVEN a MOFFN To edit a number: MEDITN a Edit the phone number. a Base unit MSAVEN a MOFFN To erase a number: MMENUN#217 a MADDN MERASEN a MbN: “Yes” a MSELECTN Enter the phone number (24 digits max.). a MOFFN R To erase a digit, press MCLEARN. - Page 34 Programming Handset: MMENUN#130 Base unit: Press and hold MLOCATORN for about 5 seconds until the registration tone sounds. R If all registered handsets start ringing, press MLOCATORN again to stop, then repeat this step. R The next step must be completed within 90 seconds.
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Page 35: Call Display Service
Call Display Service – Pressing MOFFN on a handset. – Pressing MEXITN on the base unit. Using Call Display service Phonebook name display Important: R This unit is Call Display compatible. To use When caller information is received and it Call Display features, you must subscribe matches a phone number stored in the to a Call Display service. - Page 36 Call Display Service Handset Ringer ID for handset MMENUN#215 This feature can help you identify who is calling by using different ringer tones for MbN: Select the desired setting. different groups of callers. When adding an MSAVEN a MOFFN entry to the phonebook, you can assign it to the desired group (page 21).
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Page 37: Caller List
Call Display Service Displayed Viewing the caller list and calling Function option back Conference Answers the waiting call and combines it with the Handset / Base unit current call to make a conference call (3-party Proceed with the operation for your unit. call). - Page 38 Call Display Service B Local phone number Erasing all caller information Example: 321-5555 Handset / Base unit C Area code – Local phone number Example: 555-321-5555 Proceed with the operation for your unit. Handset: MCN CID Base unit: MCIDN MERASEN a MbN: “Yes” a MSELECTN Base unit Handset: MOFFN MCIDN...
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Page 39: Answering System
Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to Base unit answer the phone. You can also set the unit to play a greeting Press MANSWER ON/OFFN to turn on/off the message but not to record caller messages by answering system. -
Page 40: Listening To Messages Using The Base Unit
Answering System Recording your greeting message Listening to messages Handset using the base unit MMENUN#302 When new messages have been recorded: – M N on the base unit flashes. MbN: “Yes” a MSELECTN – “New message” is displayed. After a beep sounds, hold the handset Press M N (PLAY). -
Page 41: Listening To Messages Using The Handset
Answering System Operation Erasing all messages 9 or Stop recording Press MERASEN 2 times while the unit is not in MSTOPN Stop playback use. Turn answering system off Erase currently playing message Listening to messages Erase all messages using the handset Reset to a pre-recorded When new messages have been recorded, greeting message... -
Page 42: Advanced New Message Alerting Features
Answering System Storing a phone number to which the Advanced new message unit makes an alert call alerting features Handset n From the phonebook: Audible message alert MMENUN#338 This feature allows the base unit to beep to MbN: “Notification to” a inform you of a new message arrival when MSELECTN a MADDN new messages are recorded. -
Page 43: Remote Operation
Answering System Note: Erasing the set phone number R After listening to new messages, you can Handset press #9 during the call to turn off the new message alert by a call feature. MMENUN#338 R Even if the unit makes a new message alert call, the handset redial list does not show MbN: “Notification to”... -
Page 44: Answering System Settings
Answering System After the greeting message starts, enter Dial your phone number from a your remote access code. touch-tone phone. Follow the voice guidance prompts as Let the phone ring 15 times. necessary or control the unit using R A long beep is heard. remote commands (page 44). - Page 45 Answering System your service provider/telephone company, please contact your service provider/ telephone company to deactivate your Voice Mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the Voice Mail service of your service provider/ telephone company does.
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Page 46: Voice Mail Service
Voice Mail Service Example: Voice Mail service 1-222-333-4444 PPPP 8888 Voice Mail is an automatic answering service offered by your service provider/telephone VM access Pauses Password company. After you subscribe to this service, number your service provider/telephone company’s Voice Mail system answers calls for you when you are unavailable to answer the phone or To erase the Voice Mail access when your line is busy. - Page 47 Voice Mail Service Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: – “New Voice Mail” is displayed if message indication service is available. Handset MVMN MMENUN#330 R The speakerphone turns on. Follow the pre-recorded instructions.
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Page 48: Intercom/Locator
Intercom/Locator When you finish talking, press MOFFN. Intercom Base unit Intercom calls can be made: Press MINTERCOMN to answer the page. – between handsets When you finish talking, press – between a handset and the base unit MINTERCOMN. Note: R When paging unit(s), the paged unit(s) beeps for 1 minute. - Page 49 Intercom/Locator R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN To resume the conference: MMENUN a MbN: “Conf.” a MSELECTN R To cancel the conference: MMENUN a MbN: “Stop conference”...
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Page 50: Useful Information
Useful Information Insert the lower tabs of the adaptor into Wall mounting the unit’s bottom slots (A), then insert by pushing down the levers of the adaptor The base unit can be mounted on a wall by into the upper slots (B). changing the wall mounting adaptor’s position. -
Page 51: Error Messages
Useful Information Error messages Display message Cause/solution Access # to VM service is R You have not stored the Voice Mail access number. not stored Store the number (page 46). Base no power R The handset has lost communication with the base unit. -
Page 52: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution... - Page 53 Useful Information Problem Cause/solution I fully charged the batteries, but R Clean the battery ends ( ) and the charge contacts – still flashes, with a dry cloth and charge again. – is displayed, or R It is time to replace the batteries (page 9). –...
- Page 54 Useful Information Call Display/Talking Call Display Problem Cause/solution Caller information is not R You must subscribe to Call Display service. Contact your displayed. service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack, plug the unit directly into the wall jack.
- Page 55 Useful Information Answering system Problem Cause/solution The unit does not record new R The answering system is turned off. Turn it on (page 39). messages. R The message memory is full. Erase unnecessary messages (page 40). R The recording time is set to “Greeting only”. Change the setting (page 45).
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Page 56: Industry Canada Notices And Other Information
Useful Information Industry Canada Notices and other information NOTICE: near, or on top of, a TV or VCR. If interference is experienced, move the This equipment meets the applicable Industry Canada Terminal Equipment cordless telephone further away from the TV or VCR. -
Page 57: Warranty
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty... -
Page 58: Index
Index Handset Deregistration: 34 Index Locator: 48 Name: 31 4-way conference: 18 Registration: 33 Additional handset: 33 Hold: 16 Alarm: 30 Intercom: 48 Answering calls: 16 Key detector: 27, 29 Answering system Key tone: 28 Call screening: 39 Line mode: 28 Erasing messages: 40, 41, 44 Greeting message: 39 Making calls: 15... - Page 59 Notes TG684xC(en)_1220_ver013.pdf 2012/12/20 14:59:08...
- Page 60 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2012 Printed in China *PNQX5761ZA* *PNQX5761ZA* PNQX5761ZA TT1212MG0 (E) TG684xC(en)_1220_ver013.pdf...