12
1.
Power down and restart the system.
2.
Press the space bar at the following prompt:
Press space bar NOW to invoke the Last Known Good Menu
If using the Last Known Good option fails to correct the video display problems, you can
obtain a functional video resolution by restarting the system in VGA mode.
To restart the system in VGA mode:
1.
Power down and restart the system.
2.
At the boot screen, select the following option:
Windows NT Workstation [VGA mode]
After logging on to Windows NT in VGA mode, check for the following common
configuration problems and solutions.
u
A multi-sync monitor is connected to the system, but a multi-sync monitor type is not
selected in Video Configuration, and the display driver cannot determine this by querying
the monitor. Select an appropriate multi-sync monitor type.
u
A selected resolution, depth, or refresh rate is not supported by the multi-sync monitor.
Try different settings in Video Configuration.
u
The Dual Screen option is selected in Video Configuration, but only one video board is
detected. Clear the Dual Screen option.
u
A multi-sync monitor is selected in Video Configuration, but a monitor with different
video timings (such as an Intergraph InterVue monitor) is connected to the system. Select
the appropriate monitor type as described previously.
u
The monitor selection in Video Configuration is inappropriate for the multi-sync monitor
attached to the system. Restart the system in VGA mode, then select a new monitor as
described previously.
u
A graphics resolution and color depth has been selected that exceeds installed display
memory. Restart the system in VGA mode, then open Display in the Control Panel to re-
install and configure the video display driver.
Restart the system and select Windows NT Workstation to use the reconfigured video display
driver. If problems persist, contact the Intergraph Customer Response Center for help.
Support for Heidi Graphics
The RealiZm graphics accelerators on StudioZ systems support Heidi graphics for 3D Studio
MAX. Intergraph's Heidi Device Driver, which depends on the Intergraph Display Driver for
RealiZm graphics accelerators, provides the support.
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