Matrox Extio F1220 User Manual page 20

1
Solution
An update may be available for the program you're using. This update may fix problems this
program has with multi-display systems. For more information, contact the software
distributor for the program you're using.
Problem Not all graphics hardware in the computer is fully supported
(Software doesn't work with a certain graphics card, or another
graphics card doesn't work at all)
1
Cause
If you're using graphics hardware other than the graphics hardware in your Matrox Extio
product, your display driver may not support both the graphics hardware in your Matrox
product and the one in your computer.
Under Windows 2000/XP/Vista, you can use different display drivers for different products.
Software that depends on a specific display driver feature may not work if your graphics
hardware is using different display drivers.
Note:
the Web site of that manufacturer for the latest display driver. A display driver provided by
the manufacturer of your computer is more likely to be tested with your computer model.
1
Solution
If a graphics card isn't supported, you may need to remove it. If there's graphics hardware
built into the motherboard of your computer that's not supported by your software, see your
system manual for information on how to disable this graphics hardware.
2
Cause
Windows 2000/XP/Vista – If the Windows method for display driver installation was used
(instead of running the setup program included with your Matrox display driver), the driver
may not be installed for all the Matrox products it supports.
1
Solution
Run the setup program included with the Matrox display driver. The setup program
automatically installs the display driver for each Matrox product it supports.
Problem In multi-display mode, displays aren't numbered consecutively
1
Cause
If you're using graphics hardware other than the graphics
hardware in your Matrox Extio product, the display numbering
may not be consecutive for the displays of your Matrox product.
Display numbering depends on your graphics hardware and the BIOS settings of your
computer.
1
Solution
Windows 2000/XP/Vista – Move the displays in Windows.
Windows 2000/XP – Right-click your Windows desktop background, then click
1
Properties
20 Matrox Extio Series – User Guide
If your Matrox product was provided by the manufacturer of your computer, check
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