Matrox Extio F1220 User Manual page 18

Graphics – Extra troubleshooting
The following are extra troubleshooting items related to your graphics hardware.
Problem Can't use Windows, Windows reports a configuration error, and/or
can't install or uninstall display driver
Note:
software. For more information, see Windows documentation.
1
Cause
The problem may be specific to the motherboard in your computer.
1
Solution
There may be a software update available for your motherboard. To find out what
motherboard model your computer is using, see your system manual. For more information,
contact the maker of your motherboard or computer. Many motherboard or computer
manufacturers have software updates available on their Web site.
2
Cause
Files on your system may have been deleted or corrupted.
1
Solution
Remove, then reinstall Matrox software. For more information,
Problem Monitor settings aren't automatically detected
WARNING:
unusable and some monitors can be permanently damaged. For more information, see
your monitor manual.
1
Cause
Your monitor may not be Plug-and-Play. Most new monitors are Plug-and-Play but many
older ones aren't. Software can't automatically detect settings for monitors that aren't Plug-
and-Play.
1
Solution
Restart your computer. If your monitor is a Plug-and-Play (DDC) monitor, it should be
automatically detected by the software.
Problem Built-in network hardware doesn't work after interface card is
installed
1
Cause
The installation of an interface card may have caused your computer to reallocate system
resources.
1
Solution
Try reinstalling your network drivers.
18 Matrox Extio Series – User Guide
Windows 2000/XP/Vista – You may need administrator rights to install certain
If incorrect software monitor settings are used, your display may become
see page 17.