Matrox Extio F1220 User Manual page 15

Extio series
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Problem
Wrong color balance, screen image off-center, or no picture at all
1
Cause
Windows XP Service Pack 2 – Windows Service Pack 2 has installed a version of the Matrox
display driver that doesn't support your Matrox product.
1
Solution
You need to install a display driver that supports your Matrox product. To reinstall the display
driver, you first need to restart your computer in VGA mode
page
13). While in VGA mode, install the Matrox display driver on the installation CD-ROM
provided with your product. If no CD was provided with your product, see the Matrox
Technical Support Web site (www.matrox.com/graphics/support/drivers) to download a
display driver.
2
Cause
Your unit or your host computer may be turned off.
1
Solution
Make sure the power supply is properly connected to your unit. Make sure both your unit
and your host computer are turned on.
3
Cause
Your interface card may not have been detected. Also, your computer may have re-enabled
your built-in graphics hardware.
1
Solution
To disable your built-in graphics card and re-enable your interface card:
Connect a monitor to the graphics connector at the back of your monitor.
1
Disable your built-in graphics hardware.
2
Windows 2000/XP –
Click
a
System
version and configuration of Windows, this part of the step may not be necessary.)
Double-click the
b
name of your built-in graphics hardware.
Under
c
Click
d
Windows Vista –
Click
a
Manager
Windows, this part of the step may not be necessary.)
b
Double-click the
name of your built-in graphics hardware.
Click
c
Click
d
*
"
"
Start
Settings
Control Panel
(double-click*)
"
Hardware
Graphics Adapter
, select
Device usage
Do not use this device (disable)
to accept the changes, then close the Device Manager dialog box.
OK
*
"
"
Start
Settings
Control Panel
"
*. (* Depending on your version and configuration of
Continue
Graphics Adapter
"
"
.
Driver
Disable
Yes
, then close the Device Manager dialog box.
OK
(see "Restarting in VGA mode",
"
Performance and Maintenance
"
. (* Depending on your
Device Manager
list item to expand it, then double-click the
"
Hardware and Sound
list item to expand it, then double-click the
Matrox Extio Series – User Guide 15
*
"
.
*
"
Device

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Extio f1400Extio f1420

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