Service And Support - Bosch rexroth NYCe 4000 Instructions Manual

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Service and support

Electronic devices mainly contain
– steel
– aluminum
– copper
– synthetic materials
– electronic components and modules
Recycling.
●
Due to their high content of metal most of the product components can be
recycled. In order to recycle the metal in the best possible way it is necessary
to disassemble the products into individual modules. The metals contained in
the electric and electronic modules can also be recycled by means of specific
separation processes.
The synthetic materials remaining after these processes can be thermally
recycled.
16 Service and support
Our worldwide service network provides an optimized and efficient support.
Our experts offer you advice and assistance should you have any queries. You
can contact us 24/7.
Service Germany
Our technology-oriented Competence Center in Lohr, Germany, is responsible
for all your service-related queries for electric drive and controls.
Contact the Service Hotline and Service Helpdesk under:
Phone: +49 9352 40 5060
Fax: +49 9352 18 4941
E-mail: service.svc@boschrexroth.de
Internet: http://www.boschrexroth.com
Additional information on service, repair (e.g. delivery addresses) and training
can be found on our internet sites.
Service worldwide
Outside Germany, please contact your local service office first. For hotline
numbers, refer to the sales office addresses on the internet.
Preparing information
To be able to help you more quickly and efficiently, please have the following
information ready:
Detailed description of malfunction and circumstances
●
Type plate specifications of the affected products, in particular type codes
●
and serial numbers
Bosch Rexroth AG R911338750_Edition 05
NYCe 4000 Multi-axis motion control
system