AOC AG322QC4 User Manual
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LCD Monitor User Manual
AG322QC4
LED backlight
www.aoc.com
©2018 AOC. All Rights Reserved.

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Summary of Contents for AOC AG322QC4

  • Page 1 LCD Monitor User Manual AG322QC4 LED backlight www.aoc.com ©2018 AOC. All Rights Reserved.
  • Page 2: Table Of Contents

    Safety ..................................4 National Conventions ............................4 Power ................................5 Installation ................................6 Cleaning................................7 Other .................................. 8 Setup ..................................9 Contents in Box ..............................9 Setup Stand & Base ............................10 Adjusting Viewing Angle ........................... 11 Connecting the Monitor ............................ 12 FreeSync2 function ............................
  • Page 3 Service ..................................55 Warranty Statement for Europe........................55 Warranty Statement for Middle East and Africa (MEA) ..................57 AOC PIXEL POLICY ............................59 ISO 9241-307 CLASS 1 ........................... 59 Warranty Statement for North & South America (excluding Brazil) ..............60...
  • Page 4: Safety

    Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
  • Page 5: Power

    Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
  • Page 6: Installation

    Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
  • Page 7: Cleaning

    Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
  • Page 8: Other

    Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
  • Page 9: Setup

    HDMI Cable USB Cable Micphone Cable Quick Switch Keypad Not all signal cables (Audio, Analog, DP, HDMI, USB and Micphone cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
  • Page 10: Setup Stand & Base

    Setup Stand & Base Please setup or remove the base following the steps as below. Setup: Remove:...
  • Page 11: Adjusting Viewing Angle

    Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: Tilt angle:-5.5°~28°...
  • Page 12: Connecting The Monitor

    Connecting the Monitor Cable Connections In Back of Monitor and Computer: Microphone in Earphone (Combined with Microphone) USB3.0 downstream + fast charging(BC1.2) USB3.0 downstream USB3.0 upstream HDMI-2 HDMI-1 DP-2 DP-1 10 VGA 11 Line in 12 Microphone out (Connect to PC) 13 Quick Switch Keypad 14 DC in To protect equipment, always turn off the PC and LCD monitor before connecting.
  • Page 13: Freesync2 Function

    FreeSync2 function FreeSync2 function is working with DP/HDMI Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com • Graphics Cards • Radeon RX Vega series • Radeon RX 500 series • Radeon RX 400 series •...
  • Page 14 • AMD A8-7650K • AMD A8-7600 • AMD A6-7400K Freesync2 AMD’s FreeSync2 HDR content visualization improvement involves defining a panel characteristics requirement that produces twice the color volume of standard SDR panel and a protocol requiring the Sink Device to report the panel’s true color chromaticities, min/max luminance, peak luminance, and supported transfer function.
  • Page 15: Hdr

    It is compatible with input signals in HDR10 format. The display may automatically activate the HDR function if the player and content are compatible. Please contact the device manufacturer and the content provider for information on the compatibility of your device and content. Please select “OFF”...
  • Page 16: Adjusting

    Adjusting Setting Optimal Resolution Windows 10 For Windows 10: • Right click START. • Click "CONTROL PANEL". • Click "DISPLAY".
  • Page 17 • Click on the "Change display settings" button. • Set the resolution SLIDE-BAR to Optimal preset resolution.
  • Page 18: Windows 8

    Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the "View by" to "Category". • Click "Appearance and Personalization".
  • Page 19 • Click "DISPLAY". • Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 20: Windows 7

    Windows 7 For Windows 7: • Click START. • Click "CONTROL PANEL". • Click "Appearance". • Click "DISPLAY".
  • Page 21 • Click on the "Change display settings" button. • Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 22: Hotkeys

    Hotkeys Source/Auto/Exit Dial Point Game Mode/Left LED color/Right Power/ Menu/Enter Power/Menu/Enter Press the Power button to turn on the monitor. When there is no OSD, Press to display the OSD or confirm the selection. Press about 2 seconds to turn off the monitor.
  • Page 23: Quick Switch

    Quick Switch ◀: ◀ ◀ ▶ When there is no OSD, press the button to open game mode function, then press key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types. ▶: When there is no OSD, press “Right”...
  • Page 24: Osd Key Guide (Menu)

    OSD Key Guide (Menu) Enter : Use Enter key to enter the next OSD level Move : Use Left / Right / Down key to move OSD selection Exit : Use Up key to exit OSD Move : Use Left / Right / Up / Down Key to move OSD selection Exit : Use Left key to exit OSD to previous OSD level Enter : Use Right key to enter next OSD level Select : Use Up / Down key to move OSD selection...
  • Page 25: Osd Setting

    OSD Setting Basic and simple instruction on the control keys. Press the MENU-button to activate the OSD window. Follow Key Guide to move or select (adjust) OSD settings OSD Lock/Unlock Function: To lock or unlock the OSD, press and hold the Down–button for 10s while OSD function is not active.
  • Page 26: Luminance

    Luminance Contrast 0-100 Contrast from Digital-register. Brightness 0-100 Backlight Adjustment Standard Standard Mode Text Text Mode Internet Internet Mode Eco mode Game Game Mode Movie Movie Mode Sports Sports Mode Gamma1 Adjust to Gamma 1 Gamma Gamma2 Adjust to Gamma 2 Gamma3 Adjust to Gamma 3 Off/On...
  • Page 27: Image Setup

    Image Setup Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise. Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise Sharpness 0-100 Adjust picture sharpness H. Position 0-100 Adjust the horizontal position of the picture. V. Position 0-100 Adjust the vertical position of the picture. Off/Auto Disable or Enable HDR...
  • Page 28: Color Setup

    Color Setup Off / Multimedia LowBlue Decrease blue light wave by controlling color / Internet / Mode temperature. Office / Reading Warm Recall Warm Color Temperature from EEPROM. Recall Normal Color Temperature from Normal EEPROM. Cool Recall Cool Color Temperature from EEPROM. Color Temp.
  • Page 29: Osd Setup

    OSD Setup Language Select the OSD language Timeout 5-120 Adjust the OSD Timeout H. Position 0-100 Adjust the horizontal position of OSD V. Position 0-100 Adjust the vertical position of OSD Transparence 0-100 Adjust the transparence of OSD Break reminder if the user continuously work for more Break Reminder on or off than 1hrs...
  • Page 30: Game Setting

    Game Setting For playing FPS (first Person Shooters) games. Improves dark theme black level details. For playing RTS (Real Time Strategy). Improves the image quality. For playing Racing games, Provides fastest response time Racing and high color saturation. Game Mode Gamer 1 User’s preference settings saved as Gamer 1.
  • Page 31: Extra

    Extra AUTO/D-SUB/HDMI1/H Select Input Signal Source Input Select DMI2/DP1/DP2 Auto Config yes or no Auto adjust the picture to default Off timer 0-24hrs Select DC off time Wide / 4:3 / 1:1 / 17"(4:3) / 19"(4:3) / 19"(5:4) / 19"W(16:10) / 21.5"W(16:9) / Image Ratio 22"W(16:10) /...
  • Page 32: Led Indicator

    LED Indicator Status LED Color Full Power Mode Blue Active-off Mode Orange...
  • Page 33: Driver

    Driver Monitor Driver Windows 10 • Start Windows® 10 • Right click START. • Click "Control Panel". • Click on the "Display" icon.
  • Page 34 • Click on the"Change display settings"button • Click the"AdvancedSettings"button.
  • Page 35 • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button.
  • Page 36 • Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). •...
  • Page 37: Windows 8

    Windows 8 • Start Windows® 8 • Right click and click All apps at the bottom-right of the screen. • Click on the "Control Panel" icon • Set the "View by" to "Large icons" or "Small icons".
  • Page 38 • Click on the "Display"icon. • Click on the "Change display settings" button. • Click the "Advanced Settings" button. button • Click the "Monitor" tab and then click the "Properties"...
  • Page 39 • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver..."and then click the "Browse my computer for driver software" button.
  • Page 40 • Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). •...
  • Page 41: Windows 7

    Windows 7 • Start Windows® 7 • Click on the "Start" button and then click on "Control Panel". • Click on the "Display"icon. • Click on the "Change display settings" button.
  • Page 42 Click the "Advanced Settings" button. • • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... "and then click the "Browse my computer for driver software" button.
  • Page 43 • Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). •...
  • Page 44: I-Menu

    Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide. The software Supported operating systems: Windows 10, Windows 8, Windows 7.
  • Page 45: E-Saver

    Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below).
  • Page 46: Screen

    Screen+ Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
  • Page 47: Troubleshoot

    Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Press to auto adjust. Picture Is Fuzzy & Has Make sure you are not using an extension cable or switch box.
  • Page 48: Specification

    Specification General Specification Model name AG322QC4 Driving system TFT Color LCD Viewable Image Size 80.0 cm diagonal Panel Pixel pitch 0.2724mm(H) x 0.2724mm(V) Video R, G, B Analog lnterface & HDMI lnterface & DP Interface Separate Sync. H/V TTL Display Color 16.7M Colors...
  • Page 49: Preset Display Modes

    Preset Display Modes HORIZONTAL VERTICAL STANDARD RESOLUTION FREQUENCY(kHz) FREQUENCY(Hz) 640x480@60Hz 31.469 59.94 640x480@67Hz 66.667 640x480@72Hz 37.861 72.809 640x480@75Hz 37.5 640x480@100Hz 51.08 99.769 640x480@120Hz 61.91 119.518 DOS MODE 720x400@70Hz 31.469 70.087 DOS MODE 720x480@60Hz 29.855 59.710 720x576@50Hz 31.25 SVGA 800x600@56Hz 35.156 56.25 SVGA 800x600@60Hz...
  • Page 50: Pin Assignments

    Pin Assignments 15-Pin Color Display Signal Cable 15-Pin Side of the Signal Cable Pin Number 15-Pin Side of the Signal Cable Pin Number Video-Red Video-Green Ground Video-Blue N.C. N.C. DDC-Serial data Detect Cable H-sync GND-R V-sync GND-G DDC-Serial clock GND-B Pin No.
  • Page 51 20-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name ML_Lane 3 (n) ML_Lane 0 (p) ML_Lane 3 (p) CONFIG1 ML_Lane 2 (n) CONFIG2 AUX_CH(p) ML_Lane 2 (p) ML_Lane 1 (n) AUX_CH(n) Hot Plug Detect ML_Lane 1 (p) Return DP_PWR ML_Lane 0 (n) DP_PWR...
  • Page 52: Plug And Play

    Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
  • Page 53: Regulation

    Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 54: Weee Declaration

    59, Maheswari Nagar, 1st Main Road, Mahadevapura Post, Whitefield Road, Bangalore, Karnataka, PIN: 560048, Tel: 080-3023-1000 E-mail: serviceindia@aoc.com This product complies with all implemented RoHS type regulations worldwide, including but not limited to, EU, Korea, Japan, US States (e.g. California),Ukraine, Serbia, Turkey, Vietnam and India.
  • Page 55: Service

    The freight cost for the warranty is pre-paid by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the following condition: •...
  • Page 56 If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
  • Page 57: Warranty Statement For Middle East And Africa (Mea)

    During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy,...
  • Page 58 All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards. If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes.
  • Page 59: Aoc Pixel Policy

    No manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 60: Warranty Statement For North & South America (Excluding Brazil)

    In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of:...
  • Page 61 ARGENTINA: http://ar.aoc.com/support/warranty BOLIVIA: http://bo.aoc.com/support/warranty CHILE: http://cl.aoc.com/support/warranty COLOMBIA: http://co.aoc.com/warranty COSTA RICA: http://cr.aoc.com/support/warranty DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty ECUADOR: http://ec.aoc.com/support/warranty EL SALVADOR: http://sv.aoc.com/support/warranty GUATEMALA: http://gt.aoc.com/support/warranty HONDURAS: http://hn.aoc.com/support/warranty NICARAGUA: http://ni.aoc.com/support/warranty PANAMA: http://pa.aoc.com/support/warranty PARAGUAY: http://py.aoc.com/support/warranty PERU: http://pe.aoc.com/support/warranty URUGUAY: http://pe.aoc.com/warranty VENEZUELA: http://ve.aoc.com/support/warranty IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty...
  • Page 62: Ease Programe

    & LCD Panel) *AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.

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