Troubleshoot Wifi Connectivity; Troubleshoot Your Network Using The Ping Utility - NETGEAR Nighthawk RAX80 User Manual

• Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred, but the old settings might be in the web browser's cache.

Troubleshoot WiFi Connectivity

If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem:
• Does the WiFi device or computer that you are using find your WiFi network? If not, check
the WiFi LED on the router. If it is off, you can press the WiFi On/Off button on the router to
turn the router WiFi radios back on.
If you disabled the router's SSID broadcast, then your WiFi network is hidden and does not
display in your WiFi client's scanning list. (By default, SSID broadcast is enabled.)
• Does your WiFi device support the security that you are using for your WiFi network (WPA,
WPA2, or WPA3)?
• If you want to view the WiFi settings for the router, use an Ethernet cable to connect a
computer to a LAN port on the router. Then log in to the router, and select BASIC > Wireless.
Note: Be sure to click the Apply button if you change settings.
If your WiFi device finds your network but the signal strength is weak, check these conditions:
• Is your router too far from your computer or too close? Place your computer near the router
but at least 6 feet (1.8 meters) away and see whether the signal strength improves.
• Are objects between the router and your computer blocking the WiFi signal?
Troubleshoot Your Network Using the Ping
Utility
Most network devices and routers contain a ping utility that sends an echo request packet to the
designated device. The device then responds with an echo reply. You can easily troubleshoot a
network using the ping utility in your computer or workstation.
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a Windows-based computer:
Troubleshooting
Nighthawk AX8 8-Stream AX6000 WiFi Router
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