Troubleshoot Internet Browsing; Changes Are Not Saved - NETGEAR Nighthawk RAX80 User Manual

• You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer
need to run that software after installing your router. You might need to go to Internet
Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial
a connection. Other browsers provide similar options.

Troubleshoot Internet Browsing

If your router can obtain an IP address but your computer is unable to load any web pages from
the Internet, it might be for the following reasons:
• The traffic meter is enabled, and the limit was reached.
By configuring the traffic meter not to block Internet access when the traffic limit is
reached, you can resume Internet access. If your ISP sets a usage limit, they might charge
you for the overage.
• Your computer might not recognize any DNS server addresses. A DNS server is a host on the
Internet that translates Internet names (such as www addresses) to numeric IP addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use.
If you entered a DNS address during the router's configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as explained in
the documentation for your computer.
• The router might not be configured as the default gateway on your computer. Restart the
computer and verify that the router address (www.routerlogin.net) is listed by your computer
as the default gateway address.
• You might be running login software that is no longer needed. If your ISP provided a program
to log you in to the Internet (such as WinPoET), you no longer need to run that software after
installing your router. You might need to go to Internet Explorer and select Tools > Internet
Options, click the Connections tab, and select the Never dial a connection. Other browsers
provide similar options.

Changes Are Not Saved

If the router does not save the changes that you make in the router web interface, do the
following:
• When entering configuration settings, always click the Apply button before moving to
another page or tab, or your changes are lost.
Troubleshooting
Nighthawk AX8 8-Stream AX6000 WiFi Router
151 User Manual