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Interface information not displayed
Symptom
An interface module is installed on the device, but no information about its interfaces is displayed in
the display interface brief command output.
Solution
To resolve the problem:
1.
Execute the display device verbose command to identify the interface module type and state.
2.
See the interface module manual to determine whether the LPU supports the interface module.
3.
If the problem persists, execute the display hardware internal util slot slot-num nvlog start
num command to collect log messages and contact H3C Support.
Interface module information not displayed
Symptom
An interface module is installed on the device, but no information about the interface module is
displayed in the display device verbose command output.
Solution
To resolve the problem:
1.
See the interface module manual to determine whether the LPU supports the interface module.
2.
Execute the display hardware internal pci device slot slot-num command in probe view.
For example, if the interface module is installed in slot 5, execute the command as follows:
[System-probe]display hardware internal pci device slot 5
... ... ... ...
<02:05.00> pex8624 unit 1 port 5
<09:00.00> tsi384 linking subslot 2
<10:00.00> pci device in subslot 2
<02:06.00> pex8624 unit 1 port 6
<14:00.00> fpga for subslot 2
... ... ... ...
If the command output does not contain the pci device in subslot x message, contact H3C
Support.
If the command output contains the message, go to step 3.
3.
Locate the pci device in subslot x message in the command output and copy the text in the
square brackets (<>) on the left of the message. Then execute the display hardware internal
pci config x slot y command, where x represents the copied text and y represents the interface
module slot number.
Use the command output in step
[System-probe]display hardware internal pci config 10:00.00 slot 5
<04:00.00> configuration space:
0000: dc 18 01 48 06 00 a0 02 12 00 80 02 00 ff 00 00
2
as an example. The copied text is 10:00.00.
35
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Troubleshooting
