Nokia RM-761 Service Manual

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Table of Contents

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Nokia Customer Care

Service Manual

RM-761; RM-799; RM-800 (Nokia 200; Nokia

2000; Nokia 201; Nokia 2010)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Table of Contents

Chapters

Table of Contents

Troubleshooting

Summary of Contents for Nokia RM-761

Page 1 Nokia Customer Care Service Manual RM-761; RM-799; RM-800 (Nokia 200; Nokia 2000; Nokia 201; Nokia 2010) Mobile Terminal Part No: (Issue 1) COMPANY CONFIDENTIAL Copyright © 2011 Nokia. All rights reserved.
Page 2 RM-761; RM-799; RM-800 Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Comments Original issue 11/2011 Jeff Zhao Page ii COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 3 Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
Page 4 WCDMA networks and cause problems to 3G cellular phone communication in a wide area. • During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged. Page iv COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 5 Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Page v Copyright © 2011 Nokia. All rights reserved.
Page 7 RM-761; RM-799; RM-800 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
Page 8 Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Page viii COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 9 Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e- mail. Please state: •...
Page 11 RM-761; RM-799; RM-800 Nokia 200; Nokia 2000; Nokia 201; Nokia 2010 Service Manual Structure Nokia 200; Nokia 2000; Nokia 201; Nokia 2010 Service Manual Structure 1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide...
Page 12 RM-761; RM-799; RM-800 Nokia 200; Nokia 2000; Nokia 201; Nokia 2010 Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 15: Table Of Contents
Battery endurance............................1–7 Main RF characteristics for GSM band phone....................1–7 List of Figures Figure 1 RM-761/RM-799/RM-800 (Nokia 200/Nokia 2000/Nokia201/Nokia 2010) product picture ... 1–5 Issue 1 COMPANY CONFIDENTIAL Page 1 – 3 Copyright © 2011 Nokia. All rights reserved.
Page 17: Product Selection
General Information Product selection RM-761 (Nokia 200, in China Nokia 2000) is a dual SIM phone, supporting EGSM 900/1800 bands. RM-799/RM-800 (Nokia 201, in China Nokia 2010) is a single SIM phone, supporting EGSM 850/900/1800 bands. Figure 1 RM-761/RM-799/RM-800 (Nokia 200/Nokia 2000/Nokia201/Nokia 2010) product picture...
Page 18: Accessories
• Cherry (Tips and Offers) • Ovi Life Tools 1.9 (India, Indonesia, China, Nigeria) Accessories In-box: • Phone: Nokia 200 (in China Nokia 2000)/Nokia 201 (in China Nokia 2010) • Battery: BL-5J • Chargers: AC-3 (China use AC-8C and CA-11) • Headset: WH-102 Page 1 –...
Page 19: Technical Specifications
Cellular system EGSM850/900/1800/1900 Rx frequency band EGSM850: 869 - 894 MHz (for RM-800 only) EGSM900: 925 - 960 MHz (for RM-761/799 only) GSM1800: 1805 - 1880 MHz (for RM-761/799 only) GSM1900: 1930 - 1990 MHz (for RM-800 only) Tx frequency band...
Page 20 Number of Tx power levels GSM850: 15 (for RM-800 only) GSM900: 15 (for RM-761/799 only) GSM1800: 16 (for RM-761/799 only) GSM1900: 16 (for RM-800 only) Page 1 – 8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 23: Table Of Contents
................................2–9 CA-128RS ..............................2–10 CA-31D ............................... 2–10 CA-89DS ..............................2–10 CA-99PS..............................2–10 PCS-1 ................................2–11 XRS-6................................2–11 Service concepts ..............................2–11 Note: ................................2–11 Issue 1 COMPANY CONFIDENTIAL Page 2 – 3 Copyright © 2011 Nokia. All rights reserved.
Page 25: Service Tools
The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-761; RM-799; RM-800. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
Page 26 5 Start service software. Note: Service software enables CU-4 regulators via USB when it is started. Reconnecting the power supply requires a service software restart. Page 2 – 6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 27: Fps-21
In order to access the SD memory card slots inside FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body. Issue 1 COMPANY CONFIDENTIAL Page 2 – 7 Copyright © 2011 Nokia. All rights reserved.
Page 28 RJ-230 is a soldering jig used for soldering and as a rework jig for the engine module. SRT-6 Opening tool SRT-6 is used to open phone covers. Note: The SRT-6 is included in the Nokia Standard Toolkit. Page 2 – 8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 29: Cables
The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-761; RM-799; RM-800. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
Page 30: Ca-128Rs
FPS-21 sales package. CA-89DS Cable Provides VBAT and Flashbus connections to mobile device programming adapters. CA-99PS Adapter CA-99PS adapter, 3.5 jack to 5.5 plug. Page 2 – 10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 31: Service Concepts
SMA to N-Connector approximately 610 mm. Attenuation for: • GSM850/900: 0.3+-0.1 dB • GSM1800/1900: 0.5+-0.1 dB • WCDMA/WLAN: 0.6+-0.1dB Service concepts Note: For service concepts please refer to SR993. Issue 1 COMPANY CONFIDENTIAL Page 2 – 11 Copyright © 2011 Nokia. All rights reserved.
Page 35 3–9 Flash programming troubleshooting......................3–11 Main memory troubleshooting........................3–12 Charging troubleshooting ..........................3–13 Single SIM card troubleshooting........................3–15 Dual SIM troubleshooting (only for RM-761) ....................3–17 USB troubleshooting ............................. 3–18 User interface troubleshooting......................... 3–19 Keyboard troubleshooting ........................... 3–19 Display troubleshooting ..........................
Page 36 3–29 Figure 32 external microphone troubleshooting flow................... 3–29 Figure 33 Test arrangement for headset speaker................... 3–30 Figure 34 external earpiece troubleshooting flow ..................3–30 Page 3 – 4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 37: Baseband Troubleshooting
The following sections will contain in-depth trouble-shooting guides for various areas of the baseband circuit. It is assumed that a battery simulator containing a valid BSI resistance is used to supply the phone, or a valid battery is used. Issue 1 COMPANY CONFIDENTIAL Page 3 – 5 Copyright © 2011 Nokia. All rights reserved.
Page 38: Phone Does Not Power On
High current If the phone draws excessively high current upon power on or insertion of battery, it means that VBAT or a LDO output is shorted. Page 3 – 6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 39 Listing 1: High current when battery is inserted, I>500mA; Figure 4 High current when battery inserted Refer to the following picture: Figure 5 IR picture showing component overheat Issue 1 COMPANY CONFIDENTIAL Page 3 – 7 Copyright © 2011 Nokia. All rights reserved.
Page 40 RM-761; RM-799; RM-800 BB Troubleshooting and Manual Tuning Guide Listing 2: High current after pressing power-on key, 100mA<I<500mA. Figure 7 High current after pressing power-on key Page 3 – 8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 41: Clocking System Troubleshooting
26 MHz clock does not work If the 26 MHz crystal does not work, it may be due to B7100 malfunction or a soldering defect. Issue 1 COMPANY CONFIDENTIAL Page 3 – 9 Copyright © 2011 Nokia. All rights reserved.
Page 42 32 KHz RTC clock does not work If the 32 KHz crystal does not work, it may be due to B3000 malfunction, matching capacitor or B3000 soldering defect. Page 3 – 10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 43: Flash Programming Troubleshooting
USB connection is verified prior to flashing troubleshooting. The Phoenix tool can give some useful information about the failure as indicated in the following programming troubleshooting flow. Issue 1 COMPANY CONFIDENTIAL Page 3 – 11 Copyright © 2011 Nokia. All rights reserved.
Page 44: Main Memory Troubleshooting
BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Main memory troubleshooting Context Possible issues happen on the main memory could be: image corruption, soldering issue or flash chip damaged. Page 3 – 12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 45: Charging Troubleshooting
When inserting the wall adaptor into the phone, the phone will detect a valid voltage if charger output voltage is 4.6 – 9.3V. But if something is wrong with the voltage detect/measurement circuit, then the phone cannot correctly identify the charger. Issue 1 COMPANY CONFIDENTIAL Page 3 – 13 Copyright © 2011 Nokia. All rights reserved.
Page 46 It is assumed that phone can detect the presence of the charger, otherwise please refer to the above section. Page 3 – 14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 47: Single Sim Card Troubleshooting
SIM card. When the phone is switched on, the phone first checks for a 1.8V SIM card, and then for a 3V SIM card. The phone will try this several times, where after it will display “Insert SIM card”. Figure 13 Cannot identify SIM card Issue 1 COMPANY CONFIDENTIAL Page 3 – 15 Copyright © 2011 Nokia. All rights reserved.
Page 48 The first data is always ATR and it is sent from card to phone. For reference a picture with normal SIM power-up is shown below. Figure 15 SIM voltages, normal startup at 3V Page 3 – 16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 49: Dual Sim Troubleshooting (Only For Rm-761)
RM-761; RM-799; RM-800 BB Troubleshooting and Manual Tuning Guide Dual SIM troubleshooting (only for RM-761) Troubleshooting SIM problems on a dual SIM product is very similar to the procedures outlined in the above section. The presence of the dual SIM IC is detected by the self-test routine, and as such it can be assumed that presence and interface towards the BB IC is verified if the self-test passes.
Page 50: Usb Troubleshooting
If the phone cannot be detected by PC when the USB cable is inserted, this means that communication between phone and PC can not be setup. This may be due to soldering issue or a malfunction in the ESD protection device. Page 3 – 18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 51: User Interface Troubleshooting
BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Figure 18 Pin 3 of V2202 User interface troubleshooting Keyboard troubleshooting Context One or more keys don’t function at all. Issue 1 COMPANY CONFIDENTIAL Page 3 – 19 Copyright © 2011 Nokia. All rights reserved.
Page 52: Display Troubleshooting
LCD correctly. The XGOLD also feeds 2 power supplies to the LCD: VAUX and 1V8, if these 2 power supply work abnormally, the LCD also doesn’t work. Page 3 – 20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 53: Backlight Troubleshooting
Backlight troubleshooting No backlight The backlight is driven by a DC-DC converter. If any component on this serial path is open circuit, there is no backlight. Issue 1 COMPANY CONFIDENTIAL Page 3 – 21 Copyright © 2011 Nokia. All rights reserved.
Page 54: Camera Interface Troubleshooting
In the following troubleshooting guide it is assumed that the integrity of this interface is already verified and valid signal are present on the inputs of N3000. Page 3 – 22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 55 Actual pixel clock frequency, Vsync and Hsync frequency and data content will depend on the camera used (resolution, frame-rate) and operating mode (still picture capture, video recording, viewfinder mode). Issue 1 COMPANY CONFIDENTIAL Page 3 – 23 Copyright © 2011 Nokia. All rights reserved.
Page 56: No Valid Data From Camera Interface Ic
CCP_CLASS_SEL = GND: SMIA Class 0, Strobe pins functions as Clock inputs (ACME VGA module) CCP_CLASS_SEL = 1.8V: SMIA Class 1, Strobe and Data. (2MP module) Page 3 – 24 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 57: Audio Troubleshooting
Audio troubleshooting using phoenix: Figure 23 Phoenix audio control window Figure 24 PWB audio test point Internal microphone troubleshooting Steps: 1 Connect phone with Phoenix. Issue 1 COMPANY CONFIDENTIAL Page 3 – 25 Copyright © 2011 Nokia. All rights reserved.
Page 58 6 Check if signal is detected at HS_EAR_L/R pads, as shown in Figure “PWB audio test points” above. Figure 25 Test arrangement for microphone Figure 26 Internal microphone troubleshooting flow Page 3 – 26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 59: Internal Earpiece Troubleshooting
5 Input signal to HS_MIC/GND pads, as shown in Figure PWB audio test point above, for example 100mVpp, 1kHz. 6 Check if sound is heard in earpiece. Figure 27 Test arrangement for earpiece Figure 28 Internal earpiece troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 – 27 Copyright © 2011 Nokia. All rights reserved.
Page 60: Ihf Speaker Troubleshooting
5 Input signal to HS_MIC/GND pads, as shown in Figure PWB audio test point above, for example 100mVpp, 1kHz. 6 Check if sound is heard in IHF. Figure 29 Test arrangement for IHF speaker Figure 30 IHF speaker troubleshooting flow Page 3 – 28 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 61: External Microphone Troubleshooting
6 Check if signal is detected at HS_EAR_L/R pads, shown in Figure PWB audio test points above. Figure 31 Test arrangement for external microphone Figure 32 external microphone troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 – 29 Copyright © 2011 Nokia. All rights reserved.
Page 62: Headset Speaker Troubleshooting
5 Input signal to HS_MIC/GND pads, as shown in Figure PWB audio test point above, for example 100mVpp, 1kHz. 6 Check if sound is heard in headset. Figure 33 Test arrangement for headset speaker Figure 34 external earpiece troubleshooting flow Page 3 – 30 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 63: Fm Radio Troubleshooting
FM stations with sufficient signal strength are available on the point of service, and that a dedicated FM signal generator is not used during troubleshooting. Issue 1 COMPANY CONFIDENTIAL Page 3 – 31 Copyright © 2011 Nokia. All rights reserved.
Page 64: Memory Card Troubleshooting
RM-761; RM-799; RM-800 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Memory card troubleshooting Cannot detect memory card Context Quantum support SD/MMC card. Page 3 – 32 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 69 Configuration of testing and tuning tools....................4–40 Configure connections between phone and PC ..................4–40 Preferences ............................... 4–41 RF tuning ................................ 4–45 ................................... 4–45 RF testing ............................... 4–48 Issue 1 COMPANY CONFIDENTIAL Page 4 – 3 Copyright © 2011 Nokia. All rights reserved.
Page 70 Figure 45 TX HB VPC logic waveform-PCL0 (C1: VPC; C2: PAEN)..............4–25 Figure 46 Bluetooth block diagram........................4–50 Figure 47 Test points in Bluetooth ASIC circuit – BTHCost4.0D (CSR8810)............ 4–52 Page 4 – 4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 71: Introduction To Rf Troubleshooting
X-Gold213 IC and the combo memory are non-replacebale components, it should be the primary task to identify whether the failure is related to these components or not. In case of failure of the X-GOLD213 or the Issue 1 COMPANY CONFIDENTIAL Page 4 – 5 Copyright © 2011 Nokia. All rights reserved.
Page 72: Maintenance Step 1
RF test after recalibration or: a Identify if the replaced components was the component(s) causing the failure. a Detect if other failures are present after replacing. Page 4 – 6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 73: Maintenance Step 4
Below is the working flow illustrated for the case where all Self-test fails the X-Tal, Antenna detection or FEM ID Self-test in the Maintenance step. Issue 1 COMPANY CONFIDENTIAL Page 4 – 7 Copyright © 2011 Nokia. All rights reserved.
Page 74: Case 3: Rf Internal Loopback Failure
MS is assembled in Maintenance step 4 and verified in normal mode. Maintenance step 1—Self test Maintenance step 1 — Self test Run all self-tests in order to clarify if the Self-Test can detect any failures. Page 4 – 8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 75: Maintenance Step 2 -Debugging And Troubleshooting
The purpose of the visual inspection is to try by visual to identify the area or component of root cause i.e. locate burned components (mal colure), destroyed components, misplaced components and other visual abnormalities. Issue 1 COMPANY CONFIDENTIAL Page 4 – 9 Copyright © 2011 Nokia. All rights reserved.
Page 77: Rf Troubleshooting: X-Tal Debug Check Flow
RM-761; RM-799; RM-800 RF Troubleshooting RF Troubleshooting: X-Tal debug check flow Issue 1 COMPANY CONFIDENTIAL Page 4 – 11 Copyright © 2011 Nokia. All rights reserved.
Page 78: Rf Troubleshooting: Antenna Detection Check Flow
RF Troubleshooting: Antenna detection check flow L7453 C7450 C7451 L7450 R7453 REL1SS 2n4H REL1DS 3640432 2320530 2320526 REL2SS 3n9H REL2DS 3649199 1430690 REL3SS 2n4H REL3DS 3640432 2320530 2320526 Page 4 – 12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 79: Rf Troubleshooting: Afc Troubleshooting
RXLB_MN C7115, L7100, C7126 RXHB_MN C7114, L7101, C7129 FEM_RxCtl VC1, VC2, VC3, FEM_RxCtrlRes R7106, R7110, R7113 FEM_RxCtrlCap C7107, C7110, C7132 FEM_BatComp L7707, C7135, C7125, C7117, C7111 Issue 1 COMPANY CONFIDENTIAL Page 4 – 13 Copyright © 2011 Nokia. All rights reserved.
Page 80: Rx Lb Troubleshooting
GSM burst signal in local mode. To excite the RSSI detector in the same way a modulated GSM signal does, the test signal must either be GMSK modulated (Pseudo-random bit sequence (PRBS)) or an un-modulated CW-signal with 67.7kHz offset from center frequency. Page 4 – 14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 82: Table 1 Power Supply Voltages For The X-Gold213 Ic Rf Sub-System
Ball No. Test point Function VBAT C7134 3.6V typ. Battery voltage, supply voltage of D2B LDO VDDRF2 C7106 2.5V D2B output voltage, part of RF supply Page 4 – 16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 83 1.3V VDD for Time to Digital Converter of DPLL VDDMS C7123 1.3V Mixed signal supply VDDXO C7130 1.3V DCXO supply VDDMMD NONE 1.3V VDD for Multi Modulus Divider of DPLL Issue 1 COMPANY CONFIDENTIAL Page 4 – 17 Copyright © 2011 Nokia. All rights reserved.
Page 85: Transmitter Troubleshooting
TXLB_H4FILTER C7108, C7120, L7504 TXHB_H2FILTER C7109, C7101, L7106 FEM_TxCtl VC1,VC2, VC3, PAEN FEM_TxCtrlRes R7106, R7110, R7113,R7100 FEM_TxCtrlCap C7105, C7107, C7110,C7132 FEM_BatComp L7707, C7135, C7125, C7117, C7111 Issue 1 COMPANY CONFIDENTIAL Page 4 – 19 Copyright © 2011 Nokia. All rights reserved.
Page 86 RM-761; RM-799; RM-800 RF Troubleshooting Figure 40 TX checkpoints and component overview (measurement point marked with blue) Page 4 – 20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 88 RM-761; RM-799; RM-800 RF Troubleshooting Figure 41 X-Gold TX pin volts @ C7108(LB) /C7109 (HB) Figure 42 RX LB FEM logic waveform (C1:VC1; C2:VC2; C3:VC3) Page 4 – 22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 91 RM-761; RM-799; RM-800 RF Troubleshooting Figure 44 TX HB FEM logic waveform (C1:VC1; C2:VC2; C3:VC3) Figure 45 TX HB VPC logic waveform-PCL0 (C1: VPC; C2: PAEN) Issue 1 COMPANY CONFIDENTIAL Page 4 – 25 Copyright © 2011 Nokia. All rights reserved.
Page 92: Maintenance Step 3- Local Mode Verification And Calibration
RM-761; RM-799; RM-800 RF Troubleshooting Maintenance step 3- Local mode verification and calibration Maintenance step 3- local mode verification and calibration Page 4 – 26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 93: Maintenance Step 4 -Signalling Mode Test
NOKIA CARE SUITE Testing and Tuning Tool General General Care Suite (CS) is multi-protocol service software that supports Nokia TD-SCDMA, CDMA, GSM and WCDMA products. Please see product specific technical bulletins for phone model specific information and instructions. Important: This document does not claim to be exhaustive. The actual software install or uninstall process may vary from this description depending on the computer hardware used, the software already installed and the entries in the registry.
Page 94: Preparation
RF Troubleshooting Knowledge with Intelligence for Care Support (KICS) Information and software for all Nokia products is available in Nokia Online / KICS Information Page (https:// S&R icknowledge.online.nokia.com). After logging in with a valid user name and password, select the Documents category and then Service Sw sub category.
Page 95: Installation
You can install Care Suite Testing and Tuning Tool on top of previous versions. Testing_and_tuning_tool_<year>_<week>_<build number>.exe where year, week and build Locate file number are variable. Installation package and user guide can be found in Nokia Online / Care Services / KICS Information Page. Testing_and_tuning_tool_<year>_<week>_<build number>.exe and follow the prompts for Double-click installation.
Page 96 RF Troubleshooting If there is no online connection to internet, cancel the installation and install NI VISA manually. Please NI-VISA462.exe ) from Nokia Online / Care Services / KICS Information download executable file ( e. g. NI-VISA462.exe and follow the prompts for installation. Please see step 8 below.
Page 98 RM-761; RM-799; RM-800 RF Troubleshooting Next to start NI-VISA installation. 10 Press I accept… ” and click next. 11 Select “ 12 NI VISA is being installed. Page 4 – 32 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 99 If your PC does not have online connection to internet, and you installed NI VISA computing is done. package manually, please continue manual installation from step 2 above. Install to proceed with installation. 14 Click Issue 1 COMPANY CONFIDENTIAL Page 4 – 33 Copyright © 2011 Nokia. All rights reserved.
Page 100 15 Press Troubleshooting: Care Suite does not exists The following info dialog indicates that Care Suite has not been installed. Install Care Suite according the instructions you can find from Nokia Care Suite User Guide. Page 4 – 34 COMPANY CONFIDENTIAL Issue 1 Copyright ©...
Page 101: Launching Care Suite Testing And Tuning Tool
Launching Care Suite Testing and tuning Tool You can launch Care Suite in the following ways: • If the “Shortcut on desktop” option was selected during installation, double-click the Nokia Care Suite shortcut on the desktop. Issue 1 COMPANY CONFIDENTIAL Page 4 –...
Page 102: Layout
–> Launch Nokia Care Suite . Nokia Care Suite application launcher shows the available applications for use. Application launcher • To launch the Nokia Care Suite Testing and Tuning Tool, double-click on the Testing and Tuning Tool . Layout • Welcome screen is displayed when Testing and Tuning Tool is started.
Page 103 RM-761; RM-799; RM-800 RF Troubleshooting • When a device is connected, the device connection screen is displayed. • The progress about device predetection, identification and product configuration. Open Connection Management link to open Nokia Fuse application. Press Issue 1 COMPANY CONFIDENTIAL Page 4 –...
Page 104 (connection to which no device is associated) from drop-down menu the welcome screen is displayed: Navigation menu Select the desired tool. The tools (buttons) can be grayed based on connected device configuration. Page 4 – 38 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 105 (columns) or make them visible again. Action Report Log • Logs all activities done for a particular device by serial number. Issue 1 COMPANY CONFIDENTIAL Page 4 – 39 Copyright © 2011 Nokia. All rights reserved.
Page 106: Configuration Of Testing And Tuning Tools
Configure connections between phone and PC Connections can be managed by Nokia Fuse. This is described in Nokia Care Suite User Guide. One important addition is added here relating Service Adapter (CU-4) used. When connection is configured it must be Pair this connection with service adapeter ”...
Page 107: Preferences
Testing and Tuning Tool can be configurated via Preferences dialog. Go to Tools tab Tools to be shown in tools panel can be configured in Tools tab. Issue 1 COMPANY CONFIDENTIAL Page 4 – 41 Copyright © 2011 Nokia. All rights reserved.
Page 108 Select whether you want to disable creation of the Product Information File, use the default folder, or define a folder. Folder icon opens view to folder where Product Information Files are. Page 4 – 42 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 109 RM-761; RM-799; RM-800 RF Troubleshooting Logs tab Destination folders for logs files can be configured here. Issue 1 COMPANY CONFIDENTIAL Page 4 – 43 Copyright © 2011 Nokia. All rights reserved.
Page 110 • Software package path: Destination path for downloaded data packages. The path is also included by default in package search paths. • Package search path: List of search paths of data packages. Page 4 – 44 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 111: Rf Tuning
Tools –> RF Tuning menu. If data package is found for the RF Tuning tool is opened from navigation panel or attached product the following screen is displayed. Issue 1 COMPANY CONFIDENTIAL Page 4 – 45 Copyright © 2011 Nokia. All rights reserved.
Page 112 An upper part of RF Tuning Tool (RF Testing Tool too) view has controls for cables, splitters and shield boxes defined by Nokia. A right e.g. cable must be selected because then RF Tuning has different attenuation values for different cables, splitter and/or shield boxes. Splitter consists of splitter itself and cables to splitter (here CA-178RS).
Page 113 All results are scrollable by clicking the root of the tree view. The result view can be closed or open again by clicking small arrow (see tiny red rectangle in the middle of the picture below) in the sequence/result view. Issue 1 COMPANY CONFIDENTIAL Page 4 – 47 Copyright © 2011 Nokia. All rights reserved.
Page 114: Rf Testing
All information shown in the result view is written to the log file during the execution. RF testing RF Testing tool looks visually same like RF Tuning tool. There are same controls for cable, splitter and shield box selections. Page 4 – 48 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 115: Em Calibration
NI VISA Runtime Copyright © 2010 National Instruments Corporation. All Rights Reserved. Bluetooth Troubleshooting Bluetooth functional description The device supports Bluetooth 2.1 + EDR (Enhanced Data Rate). Issue 1 COMPANY CONFIDENTIAL Page 4 – 49 Copyright © 2011 Nokia. All rights reserved.
Page 116: Block Diagram
The following block diagram shows how Bluetooth is connected to the host engine. Figure 46 Bluetooth block diagram Interface signals Table 2 Bluetooth Signal List Signal Name Function Notes BT_ANT Bluetooth Antenna Port Page 4 – 50 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 117: Component Placement
The Bluetooth antenna is product specific (PWB track, SMD antenna, clip on antenna, or antenna integrated into phone covers) and is typically located near the side of the PWB. Issue 1 COMPANY CONFIDENTIAL Page 4 – 51 Copyright © 2011 Nokia. All rights reserved.
Page 118: Symptom, Problem And Repair Solution
*#2820# when Bluetooth is on. Users may experience the following problems resulting in functional phones being returned to the repair centre: Page 4 – 52 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 119: Test Coverage
SB-6 Bluetooth test box (BT-box) is required to perform a BER (Bit Error Rate) test. If a BT-box is not available Bluetooth functionality can be checked by transferring a file to another Bluetooth phone. Steps: Issue 1 COMPANY CONFIDENTIAL Page 4 – 53 Copyright © 2011 Nokia. All rights reserved.
Page 120: Bluetooth Troubleshooting
7 Place the BT-box near (within 10 cm) of the phone and click Run BER Test. Bluetooth troubleshooting Troubleshooting flow The specific troubleshooting fault repair chart only needs to be followed if there is a fault with a particular function. Page 4 – 54 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 121 RM-761; RM-799; RM-800 RF Troubleshooting VBAT C6019 VIO C6010 C6012 1.7 – 1.95 C6001, C6002, C6003, C6004 no longer present C6005, C6011, C6020 1.35V C6009 1.14V Issue 1 COMPANY CONFIDENTIAL Page 4 – 55 Copyright © 2011 Nokia. All rights reserved.
Page 125: List Of Tables
Baseband electrical interfaces: Display(s) ..................... 5–17 Baseband electrical interfaces: Memory ....................5–18 Baseband electrical interfaces: SIM ......................5–19 Baseband electrical interface: Dual SIM (for RM-761 only) ..............5–20 Baseband electrical interfaces: Audio components................5–21 Baseband electrical interfaces: Backlight and illumination ..............5–21 Baseband electrical interfaces: Keyboard....................
Page 126 5–26 Figure 71 Antenna detection circuit......................... 5–27 Figure 72 RF schematic (see the table below for components values of the other releases) ....5–28 Page 5 – 4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 127: Baseband System Module
• 6 x 5 matrix keyboard with detection of 2 keys simultaneously pressed • Step up for Serial connected LED’s for backlight of LCD and keyboard Issue 1 COMPANY CONFIDENTIAL Page 5 – 5 Copyright © 2011 Nokia. All rights reserved.
Page 128: Chipset And Key Components
X-GOLD 213 V2.1S Engine IC D3100 K5N1266ACM-BT80 32MX16 NOR /4MX16 PSRAM D3000 STSMIA832 De-serializer for Camera N3000 BC8810 Bluetooth module N6005 26MHz DCXO B7100 32.768KHz crystal B3000 Page 5 – 6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 129: Bb Block Diagram
LED’s in the LCD. The current trough the LCD backlight LED’s is sensed by a resistor and can be controlled by an XGOLD213 register. Issue 1 COMPANY CONFIDENTIAL Page 5 – 7 Copyright © 2011 Nokia. All rights reserved.
Page 130: Baseband Functional Description
6*5 which means that up to 30 keys* plus the ON key can be detected. ESD protection is optional by providing PWB footprints for tranzorbers. If needed, these tranzorbers can be mounted. The tranzorber footprints are physically located in a way which enables the use of the Nokia ASIP for keyboard protection, with only minor PWB layout changes.
Page 131: System Power Up
32 kHz RTC oscillator. The SW can later change the input for the PMU clock to the 32 kHz oscillator and switch off the PMU oscillator to save power. The PMU power up sequence is shown in the figure below: Issue 1 COMPANY CONFIDENTIAL Page 5 – 9 Copyright © 2011 Nokia. All rights reserved.
Page 132 SLEEPCLK output, and turn on the 2.85V VAUX regulator. Control of remaining supplies (VSIM, VMMC, VUSB, RF supplies) is handled by the respective SW drivers. Page 5 – 10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 134: Modes Of Operation
RF, the digital core and the analog part by the conversion factor of the step down. The remaining regulators are supplied directly from the battery voltage. Figure 51 X-GOLD213 power management unit Page 5 – 12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 135 This means in general that there is no power on/off control implemented for the shared supplies, these regulators will be enabled always when the system is on. Issue 1 COMPANY CONFIDENTIAL Page 5 – 13 Copyright © 2011 Nokia. All rights reserved.
Page 136: Clocking Concept
VUMIC is switched to the standard mode during audio operation for optimal noise performance. Page 5 – 14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 137 The EP buffer (EPP and EPN) is specified to have a max power output of 100mWrms, at a load16ohms. Figure 55 Dual and single speaker configurations Issue 1 COMPANY CONFIDENTIAL Page 5 – 15 Copyright © 2011 Nokia. All rights reserved.
Page 138: Baseband Electrical Interfaces: Battery
When SW is running the charger detection window can be re-programmed to comply with product specifications. In Quantum the charge detection window will be set to comply with Nokia 2mm charging specification for normal and special chargers. Page 5 – 16...
Page 139: Baseband Electrical Interfaces: Display(S)
(R,G,B) =(3,3,2), (4,4,4), (5,6,5), (6,6,6), (8,8,8). • Provision of synchronization signals to eliminate tearing effects (only in combination with the parallel display interface) Issue 1 COMPANY CONFIDENTIAL Page 5 – 17 Copyright © 2011 Nokia. All rights reserved.
Page 140: Baseband Electrical Interfaces: Memory
The memory subsystem of the Quantum supports the following features: • Up to 512Mbit NOR flash memory • 1.8V supply voltage for low power operation • 16 bit bus width, A/D Muxed Page 5 – 18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 141: Baseband Electrical Interfaces: Sim
• 16 bit bus width, A/D Muxed • Burst mode access (up to 78MHz) The product utilize Nokia Combo memory ball out. 4x10 or 6x10 matrix, D3000 is address and data bus multiplex part in the design. Figure 60 Memory interface connection...
Page 142: Baseband Electrical Interface: Dual Sim (For Rm-761 Only)
IO’s ensures that all SIM signals are actively driven low as long as a valid battery voltage is present, even in off mode, to comply with ISO7816-3 specifications. Baseband electrical interface: Dual SIM (for RM-761 only) Dual support in Quantum is implemented using a dedicated dual SIM interface IC, LFH1001 from Infineon.
Page 143: Baseband Electrical Interfaces: Audio Components
Figure 63 Earpiece and loudspeaker components Baseband electrical interfaces: Backlight and illumination The backlight supply is implemented using the integrated boost converter control circuit of X-Gold213. Issue 1 COMPANY CONFIDENTIAL Page 5 – 21 Copyright © 2011 Nokia. All rights reserved.
Page 144: Baseband Electrical Interfaces: Keyboard
Since X-Gold213 does not support a serial camera interface, an interface, or de-serializer, IC is used. This IC converts the CCP-2 compatible serial camera data to an 8-bit parallel format compatible with the XGold213 camera interface. Page 5 – 22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 145: Baseband Electrical Interfaces: Memory Card
The engine also supports vibrating using the 3-in-1 multi-actuator device. Figure 67 Vibrator circuits Issue 1 COMPANY CONFIDENTIAL Page 5 – 23 Copyright © 2011 Nokia. All rights reserved.
Page 146: Baseband Electrical Interfaces: Bt Module
RF HW for making debugging and troubleshooting easier. The assumption is that the service centre is equipped according to the Nokia’s Level 3 as described in “Recommended service equipment, for authorized Nokia service suppliers” Version 30, 01 Nov. 2009 by Nokia.
Page 147: Regulators And Power Supply Concept
VDDRF2 C7106 2.5V D2B output voltage, part of RF supply VRF1 C7121 1.8V DCDC output voltage, supply of 1.3V LDOs VDDTRX C7124 1.4V Transceiver supply Issue 1 COMPANY CONFIDENTIAL Page 5 – 25 Copyright © 2011 Nokia. All rights reserved.
Page 148: Rf Block Diagram
SAW filter module with the RX in-band frequencies as specified in Table 1. After BP filtering the RF signal is matched to the impedance of the X-GOLD213 IC differential inputs for optimum Page 5 – 26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 149 The FEM ID (PA ID) is used for FEM identification depending on the different release, see Table 2 . For more info regarding the FEM ID see Appendix E. Issue 1 COMPANY CONFIDENTIAL Page 5 – 27 Copyright © 2011 Nokia. All rights reserved.
Page 150: Bom Release Version And Rf Part List
2p2(2320520) C7129 2p2(2320520) 2p2(2320520) C7115 3p9(2320526) 3p9(2320526) C7126 3p9(2320526) 3p9(2320526) L7100 15nH(3640122) 18nH(3640171) L7101 5n6H(3646059) 5n6H(3646059) N7100 Sky 77535 (4355168) RPF88140B (4355148) Z7100 Epcos(4511256) Murata(4511258) Page 5 – 28 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 153 Clock Timing Sleep and interrupt block of Tiku Continuous wave D/A-converter Digital-to-analogue converter Digital-to-analogue converter Digital Battery Interface DBus DSP controlled serial bus connected between UPP_WD2 and Helgo Issue 1 COMPANY CONFIDENTIAL Page Glossary– 3 Copyright © 2011 Nokia. All rights reserved.
Page 154 High speed circuit switched data (data transmission connection faster than GSM) Hardware Input/Output IBAT Battery current Integrated circuit ICHAR Charger current Interface Integrated hands free IMEI International Mobile Equipment Identity Page Glossary– 4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 155 Software tool of DCT4.x and BB5 Personal Information Management Phase locked loop (Phone) Permanent memory General Purpose IO (PIO), USARTS and Pulse Width Modulators PURX Power-up reset Printed Wiring Board Issue 1 COMPANY CONFIDENTIAL Page Glossary– 5 Copyright © 2011 Nokia. All rights reserved.
Page 156 Radio Transmitter UART Universal asynchronous receiver/transmitter UEME Universal Energy Management chip (Enhanced version) UEMEK See UEME User Interface UPnP Universal Plug and Play Universal Phone Processor Page Glossary– 6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2011 Nokia. All rights reserved.
Page 157 Wideband code division multiple access Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 1 COMPANY CONFIDENTIAL Page Glossary– 7 Copyright © 2011 Nokia. All rights reserved.

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