1 Place the phone in the flash adapter or connect data cable to phone.
2 Start Phoenix service software.
File → Scan Product .
3 Choose
Testing → Bluetooth LOCALS
4 Choose
5 Locate the BT-box serial number (12 digits) found in the type label on the back of the SB-6 Bluetooth test
box.
Bluetooth LOCALS window, write the 12-digit serial number on the Counterpart BT Device
6 In the
Address line.
7 Place the BT-box near (within 10 cm) of the phone and click Run BER Test.
Bluetooth troubleshooting
Troubleshooting flow
The specific troubleshooting fault repair chart only needs to be followed if there is a fault with a particular
function.
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RF Troubleshooting
Issue 1