Table of Contents

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Nokia Customer Care
Service Manual
RM-781 (Nokia 300; Nokia 3000)
Mobile Terminal
Part No: (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2011 Nokia. All rights reserved.

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Summarization of Contents

General Information
Product selection
Details available product models and their selection.
Phone features
Outlines the key functional features of the mobile phone.
Technical specifications
Lists detailed technical specifications of the device.
Environmental conditions
Specifies operating and storage conditions for the device.
Service Devices and Service Concepts
Service devices
Overview of specialized devices used for testing and repair.
Cables
Details various cables used for service and connectivity.
Service concepts
Explains fundamental concepts and procedures for service.
BB Troubleshooting and Manual Tuning Guide
Baseband self tests in Phoenix
Guide to baseband self-tests using Phoenix software.
Power and charging troubleshooting
Steps for troubleshooting power and charging issues.
Dead or jammed device troubleshooting
Procedures for diagnosing and resolving dead or jammed devices.
General voltage checking troubleshooting
Troubleshooting procedures related to general voltage checks.
Charging troubleshooting
Troubleshooting flow for various charging problems.
User interface troubleshooting
Troubleshooting for the phone's user interface components.
Touch screen troubleshooting
Guide for diagnosing and resolving touch screen issues.
Display module troubleshooting
Troubleshooting problems related to the display module.
Camera module troubleshooting
Troubleshooting steps for the camera module.
Audio troubleshooting
Troubleshooting procedures for audio-related issues.
Energy management calibration
Procedures for calibrating the phone's energy management system.
Cellular RF troubleshooting
General instructions for cellular RF troubleshooting
General guidance for cellular RF troubleshooting procedures.
Measuring equipment
Lists the essential equipment required for RF measurements.
RF auto tune
Procedure for automatically tuning the cellular RF parameters.
Cellular RF main troubleshooting
Main troubleshooting flow for cellular RF issues.
Self test troubleshooting
Troubleshooting using RF self-tests to diagnose issues.
Manual transmitter (TX) testing with Phoenix
Guide for performing manual transmitter testing using Phoenix.
Manual receiver (RX) testing with Phoenix
Guide for performing manual receiver testing using Phoenix.
Antenna troubleshooting
Steps to diagnose and resolve issues with the phone's antennas.
System Module
Phone description
Description of the phone's main hardware components and architecture.
Key components
Lists and describes the primary hardware components of the system module.
Battery and charging
Information on the phone's battery and charging mechanisms.
Power key and system power-up
Explains the function of the power key and system power-up process.
SIM interface
Information regarding the SIM card interface and its operation.
USB interface
Details the USB connectivity and its functionalities.
User interface
Overview of the phone's various user interface components.
Cellular RF technical description
Technical description of the phone's cellular RF block.
Transmitter (TX)
Details the features and operation of the transmitter (TX).
Other peripherals (ie. CWS)
Troubleshooting Guide
General guide for troubleshooting peripheral functions.
Symptom, Problem and Repair Solution
Lists common symptoms, problems, and repair solutions for peripherals.
Test Procedure--Phoenix Service Software Set up
Setup instructions for testing peripherals using Phoenix software.
Bluetooth Troubleshooting
Troubleshooting flow for issues related to Bluetooth functionality.
FM Receiver Troubleshooting
Troubleshooting flow for issues related to the FM receiver.

Table of Contents