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Nokia Customer Care
Service Manual
RM-429 (Nokia 3610 fold)
Mobile Terminal
Part No: (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2008 Nokia. All rights reserved.

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Summary of Contents for Nokia RM-429

  • Page 1 Nokia Customer Care Service Manual RM-429 (Nokia 3610 fold) Mobile Terminal Part No: (Issue 1) COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
  • Page 2 RM-429 Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Comments Issue 1 07/2008 A. Salo Page ii COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 3 Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
  • Page 4 • Ensure all cables and wires are repositioned correctly. • During testing never activate the GSM transmitter without a proper antenna load, otherwise the GSM PA may be damaged. Page iv COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 5 Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Page v Copyright © 2008 Nokia. All rights reserved.
  • Page 6 All of the above suggestions apply equally to the product, battery, charger or any accessory. Page vi COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 7 RM-429 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
  • Page 8 Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Page viii COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 9 Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e- mail. Please state: •...
  • Page 10 RM-429 Company Policy (This page left intentionally blank.) Page x COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 11 Nokia 3610 fold Service Manual Structure 1 General information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary Issue 1 COMPANY CONFIDENTIAL Page xi Copyright © 2008 Nokia. All rights reserved.
  • Page 12 RM-429 Nokia 3610 fold Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 13 Nokia Customer Care 1 — General information Issue 1 COMPANY CONFIDENTIAL Page 1 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 14 RM-429 General information (This page left intentionally blank.) Page 1 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 15: Table Of Contents

    Table 5 Memory cards ............................1–8 Table 6 Normal and extreme voltages .........................1–9 Table 7 Main RF characteristics ..........................1–9 List of Figures Figure 1 View of RM-429............................1–5 Issue 1 COMPANY CONFIDENTIAL Page 1 –3 Copyright © 2008 Nokia. All rights reserved.
  • Page 16 RM-429 General information (This page left intentionally blank.) Page 1 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 17: Product Selection

    RM-429 General information Product selection RM-429 is a quadband GSM handportable phone that supports GSM850/900/1800/1900 bands. Figure 1 View of RM-429 Phone features Hardware characteristics • Fold Form Factor • Quad-band GSM 850, 900, 1800, 1900 • EDGE Rel. 4: MSC 32 (5DN/3UP/6SUM) •...
  • Page 18 • FOTA – Firmware update over the air • Plug and play services • IM (AOL, ICQ, Yahoo, MSN) • HAC • SIM access profile in BT Page 1 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 19: Accessories

    BH-600, BH-602, BH-700, BH-701, BH-702, BH-703, BH-803, BH-804, BH-900, BH-902, BH-904 BH-503, BH-604, BT stereo headset BH-903 HS-104, HS-105, Wired voice/music headset HS-42, HS-47 HDA-11 Hearing aid Issue 1 COMPANY CONFIDENTIAL Page 1 –7 Copyright © 2008 Nokia. All rights reserved.
  • Page 20: Technical Specifications

    Temperature Temperature range Operational (all specs met) Functional (reduced performance) Storage The HW module complies with the SPR4 Operating Conditions. Humidity Relative humidity range is 5...95%. Page 1 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 21: Electrical Characteristics

    Output power GSM850: +5 … +33dBm/3.2mW … 2W GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W Issue 1 COMPANY CONFIDENTIAL Page 1 –9 Copyright © 2008 Nokia. All rights reserved.
  • Page 22 GSM850: 15 GSM900: 15 GSM1800: 16 GSM1900: 16 Number of EDGE Tx power levels GSM850 EDGE: 12 GSM900 EDGE: 12 GSM1800 EDGE: 14 GSM1900 EDGE: 14 Page 1 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 23 Nokia Customer Care 2 — Service Tools and Service Concepts Issue 1 COMPANY CONFIDENTIAL Page 2 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 24 RM-429 Service Tools and Service Concepts (This page left intentionally blank.) Page 2 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 25: Table Of Contents

    Module jig service concept with smart card reader ................... 2–21 Module jig service concept ..........................2–22 List of Figures Figure 2 Basic flash concept with FPS-10......................2–18 Issue 1 COMPANY CONFIDENTIAL Page 2 –3 Copyright © 2008 Nokia. All rights reserved.
  • Page 26 RM-429 Service Tools and Service Concepts (This page left intentionally blank.) Page 2 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 27: Service Tools

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-429. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
  • Page 28 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software. Note: Phoenix enables CU-4 regulators via USB when it is started. Reconnecting the power supply requires a Phoenix restart. Page 2 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 29 FPS-10 sales package includes: • FPS-10 prommer • Power Supply with 5 country specific cords • USB cable Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set Issue 1 COMPANY CONFIDENTIAL Page 2 –7 Copyright © 2008 Nokia. All rights reserved.
  • Page 30 WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal. The shield box is not an active device, it contains only passive filtering components for RF attenuation. Page 2 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 31 Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the device if needed. Issue 1 COMPANY CONFIDENTIAL Page 2 –9 Copyright © 2008 Nokia. All rights reserved.
  • Page 32 RJ-93 is used as a rework jig for the engine module. This jig is used in conjunction with the ST-40 stencil for spreading the soldering paste to the N7501 component. Page 2 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 33 The SPS-1 allows spreading of solder to the LGA components pads over the rework stencils. SRT-6 Opening tool SRT-6 is used to open phone covers. Issue 1 COMPANY CONFIDENTIAL Page 2 –11 Copyright © 2008 Nokia. All rights reserved.
  • Page 34 SS-93 Opening tool SS-93 is used for opening JAE connectors. ST-40 Rework stencil ST-40 is a rework stencil and used with RJ-93. Page 2 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 35: Cables

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-429. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
  • Page 36 The MBUS cable DAU-9S has a modular connector and is used, for example, between the PC's serial port and module jigs, flash adapters or docking station adapters. Note: Docking station adapters valid for DCT4 products. Page 2 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 37 Attenuation values for SA-130 Band Channel Freq. Attenuation RX Freq. Attenuation TX 869.2 -13.4 824.2 -15.5 GSM 850 881.6 -12.5 836.6 High 893.8 -11.7 848.8 -14.2 Issue 1 COMPANY CONFIDENTIAL Page 2 –15 Copyright © 2008 Nokia. All rights reserved.
  • Page 38 1842.6 1747.6 GSM 1800 High 1879.8 1784.8 1930.2 1850.2 1960.0 1880.0 GSM 1900 High 1989.8 1909.8 2402 2402 2450 2450 WLAN or Bluetooth High 2480 2480 Page 2 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 39: Service Concepts

    POS (Point of Sale) flash concept Type Description Product specific tools BL-5C Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables CA-101 Micro USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –17 Copyright © 2008 Nokia. All rights reserved.
  • Page 40: Flash Concept With Fps-10

    Other devices FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables XCS-4 Modular cable CA-35S Power cable USB cable Page 2 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 41: Flash Concept With Fps-10 And Ss-62........................................................................................................... Rf Testing Concept With Rf Coupler

    Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable Standard USB cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –19 Copyright © 2008 Nokia. All rights reserved.
  • Page 42 SW security device SS-62 Flash adapter base Measurement equipment PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable GPIB control cable Page 2 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 43: Module Jig Service Concept With Smart Card Reader

    SW security device SX-4 Smart card PC with Phoenix service software Smart card reader Cables DAU-9S MBUS cable PCS-1 Power cable XRS-6 RF cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –21 Copyright © 2008 Nokia. All rights reserved.
  • Page 44: Module Jig Service Concept

    SX-4 Smart card PC with Phoenix service software Measurement equipment Cables PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable USB cable GPIB control cable Page 2 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 45 Nokia Customer Care 3 — BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 46 RM-429 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 47 Certificate restoring for BB5 products......................3–49 Energy management calibration ........................3–54 List of Tables Table 8 Display module troubleshooting cases....................3–26 Table 9 Calibration value limits ......................... 3–55 Issue 1 COMPANY CONFIDENTIAL Page 3 –3 Copyright © 2008 Nokia. All rights reserved.
  • Page 48 Figure 8 Vibra signals............................3–43 Figure 9 Bluetooth component layout ......................3–44 Figure 10 BER test result............................. 3–45 Figure 11 Bluetooth self tests in Phoenix ......................3–46 Page 3 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 49: General Bb Troubleshooting Guidelines

    Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. Dead or jammed device troubleshooting. If the phone is dead and you cannot perform the self tests, go to Issue 1 COMPANY CONFIDENTIAL Page 3 –5 Copyright © 2008 Nokia. All rights reserved.
  • Page 50 RM-429 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 51: St_Current_Cons_Test Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide ST_CURRENT_CONS_TEST troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –7 Copyright © 2008 Nokia. All rights reserved.
  • Page 52: St_Sleepclk_Freq_Test Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide ST_SLEEPCLK_FREQ_TEST troubleshooting Troubleshooting flow Page 3 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 53: St_Sleep_X_Loop_Test Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide ST_SLEEP_X_LOOP_TEST troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –9 Copyright © 2008 Nokia. All rights reserved.
  • Page 54: St_Uem_Cbus_If_Test Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide ST_UEM_CBUS_IF_TEST troubleshooting Troubleshooting flow Page 3 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 55: Power And Charging Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –11 Copyright © 2008 Nokia. All rights reserved.
  • Page 56 RM-429 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 57: General Power Checking

    See the following figure for the power up timing. Power up procedure Power up procedure starts when the user presses and holds the power/end key. Issue 1 COMPANY CONFIDENTIAL Page 3 –13 Copyright © 2008 Nokia. All rights reserved.
  • Page 58 SleepX signal is raised at the beginning of start up procedure and it does not go to zero before system is really ready to go to sleep. This differs from behaviour in previous generations. Page 3 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 59: Hall Sensor Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Hall sensor troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –15 Copyright © 2008 Nokia. All rights reserved.
  • Page 60: Charging Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Charging troubleshooting Troubleshooting flow Page 3 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 61: Interface Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –17 Copyright © 2008 Nokia. All rights reserved.
  • Page 62: Combo Memory Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Combo memory troubleshooting Troubleshooting flow Page 3 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 63: Sd Card Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide SD card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –19 Copyright © 2008 Nokia. All rights reserved.
  • Page 64: Usb Interface Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide USB interface troubleshooting Troubleshooting flow Page 3 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 65: Sim Card Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –21 Copyright © 2008 Nokia. All rights reserved.
  • Page 66: User Interface Troubleshooting

    • Malfunction of several keys at the same time; this happens when one or more rows or columns are failing (shortcut or open connection). If the failure mode is not clear, start with the Keyboard test in Phoenix. Page 3 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 67 RM-429 BB Troubleshooting and Manual Tuning Guide Side keys troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 3 –23 Copyright © 2008 Nokia. All rights reserved.
  • Page 68 RM-429 BB Troubleshooting and Manual Tuning Guide Keys troubleshooting Page 3 –24 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 69: Power/End Key Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Power/end key troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –25 Copyright © 2008 Nokia. All rights reserved.
  • Page 70: Display Module Troubleshooting

    3. Proceed to the display troubleshooting flowcharts. Phoenix to find the detailed fault mode. Use the Display Test tool in Display troubleshooting Context There are three different display fault cases; Page 3 –26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 71 When assembling/disassembling the phone, all grounding contacts between different levels (display, display flex, display frame, hinge flex connector) must be checked in order to have them properly connected. Issue 1 COMPANY CONFIDENTIAL Page 3 –27 Copyright © 2008 Nokia. All rights reserved.
  • Page 72: Display Troubleshooting 1

    RM-429 BB Troubleshooting and Manual Tuning Guide Display troubleshooting 1 Page 3 –28 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 73 RM-429 BB Troubleshooting and Manual Tuning Guide Display troubleshooting 2 Issue 1 COMPANY CONFIDENTIAL Page 3 –29 Copyright © 2008 Nokia. All rights reserved.
  • Page 74 RM-429 BB Troubleshooting and Manual Tuning Guide Display troubleshooting 3 Page 3 –30 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 75: Led Driver Troubleshooting

    Bad conditions often cause bad pictures. Therefore, the camera operation has to be checked in constant conditions or by using a second, known-to-be-good Nokia device as reference. Image quality is hard to measure quantitatively, and the difference between a good and a bad picture can be small. Some training or experience may be needed to detect what is actually wrong.
  • Page 76: Taking And Evaluating Test Pictures With Main Camera

    • The image may be blurred, though it does not show in the viewfinder • Analyse the picture from your PC monitor, full colour setting is recommended • If possible, compare with a picture of the same motive taken with a similar Nokia device Camera troubleshooting Troubleshooting flow Page 3 –32...
  • Page 77: Camera And Hwa Hardware Troubleshooting

    Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe. When measuring with a single-ended probe each output is measured against the ground. The input signal for each loop test is single-ended. Issue 1 COMPANY CONFIDENTIAL Page 3 –33 Copyright © 2008 Nokia. All rights reserved.
  • Page 78 XMICP and EarP and -0.5 1000 940mV Internal Earpiece EarN and External Mic to XMICP and B2101 pads 1000 Square with Internal amplitude handsfree equal to VBAT Page 3 –34 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 79 RM-429 BB Troubleshooting and Manual Tuning Guide Measurement data Figure 5 External input Ear out Figure 6 External input HS_EAR_L out Issue 1 COMPANY CONFIDENTIAL Page 3 –35 Copyright © 2008 Nokia. All rights reserved.
  • Page 80 RM-429 BB Troubleshooting and Manual Tuning Guide Figure 7 External input IHF out Page 3 –36 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 81: Internal Earpiece Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –37 Copyright © 2008 Nokia. All rights reserved.
  • Page 82: Internal Microphone Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Page 3 –38 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 83: Internal Handsfree (Ihf) Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Internal handsfree (IHF) troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –39 Copyright © 2008 Nokia. All rights reserved.
  • Page 84: External Microphone Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide External microphone troubleshooting Troubleshooting flow Page 3 –40 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 85: External Earpiece Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –41 Copyright © 2008 Nokia. All rights reserved.
  • Page 86: Vibra Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Page 3 –42 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 87: Bluetooth Troubleshooting

    The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the phone’s BB and then replace/fix the faulty component. Issue 1 COMPANY CONFIDENTIAL Page 3 –43 Copyright © 2008 Nokia. All rights reserved.
  • Page 88: Bluetooth Settings For Phoenix

    7. Place the JBT-9 box near (within 10 cm) the BT antenna and click Run BER Test. Results Bit Error Rate (BER) Tests pane in the Bluetooth LOCALS window. Bit Error Rate test result is displayed in the Page 3 –44 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 89: Bluetooth Self Tests In Phoenix

    Self Tests window check the following Bluetooth related tests: In the • ST_LPRF_IF_TEST • ST_LPRF_AUDIO_LINES_TEST • ST_BT_WAKEUP_TEST • ST_BT_SLPCLK_TEST Open Testing Bluetooth Locals. Click Update Data. Click Run Self Test. Issue 1 COMPANY CONFIDENTIAL Page 3 –45 Copyright © 2008 Nokia. All rights reserved.
  • Page 90 RM-429 BB Troubleshooting and Manual Tuning Guide 10. To run the tests, click Start. Phoenix Figure 11 Bluetooth self tests in Page 3 –46 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 91: Bluetooth Troubleshooting

    RM-429 BB Troubleshooting and Manual Tuning Guide Bluetooth troubleshooting Part 1: Bluetooth troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 3 –47 Copyright © 2008 Nokia. All rights reserved.
  • Page 92 RM-429 BB Troubleshooting and Manual Tuning Guide Part 2: Bluetooth self test failed Page 3 –48 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 93: Baseband Manual Tuning Guide

    • Flash the phone with the latest available software using FPS-10. Note: USB flashing does not work for a dead BB5 phone. • Create a request file. Issue 1 COMPANY CONFIDENTIAL Page 3 –49 Copyright © 2008 Nokia. All rights reserved.
  • Page 94 RM-429 BB Troubleshooting and Manual Tuning Guide • Send the file to Nokia by e-mail. Use the following addresses depending on your location: • APAC: sydney.service@nokia.com • CHINA: repair.ams@nokia.com • E&A: salo.repair@nokia.com • AMERICAS: fls1.usa@nokia.com • When you receive a reply from Nokia, carry out certificate restoring.
  • Page 95 To continue, click Start. Progress bars and messages on the screen show actions during phone programming, please wait. Programming is completed when Flashing Completed message is displayed. Issue 1 COMPANY CONFIDENTIAL Page 3 –51 Copyright © 2008 Nokia. All rights reserved.
  • Page 96 Name the file so that you can easily identify it, and click Open. The name of the file and its location are shown. Request file, click Start. To create the Page 3 –52 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 97 RM-429 BB Troubleshooting and Manual Tuning Guide vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply.
  • Page 98: Energy Management Calibration

    (please refer to the following "Calibration value limits" table), click Write to store the new calibration values to the phone permanent memory. Page 3 –54 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 99 Write and/or repeat the procedure again. Energy Management Calibration window. 10. To end the procedure, close the Issue 1 COMPANY CONFIDENTIAL Page 3 –55 Copyright © 2008 Nokia. All rights reserved.
  • Page 100 RM-429 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 –56 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 101 Nokia Customer Care 4 — RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 4 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 102 RM-429 RF troubleshooting (This page left intentionally blank.) Page 4 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 103 List of Figures Figure 12 Auto tuning concept with CMU200......................4–8 Figure 13 General voltage checking test points (main board, top side) ............4–9 Figure 14 Typical readings ..........................4–15 Issue 1 COMPANY CONFIDENTIAL Page 4 –3 Copyright © 2008 Nokia. All rights reserved.
  • Page 104 RM-429 RF troubleshooting (This page left intentionally blank.) Page 4 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 105: General Rf Troubleshooting

    The scope of this guideline is to enable repairs at key-component level. Some key-components are not accessible, i.e. not replaceable. Please refer to the list of Non-replaceable RF components (page 4–6). Issue 1 COMPANY CONFIDENTIAL Page 4 –5 Copyright © 2008 Nokia. All rights reserved.
  • Page 106: Rf Key Components

    RM-429 RF troubleshooting RF key components Non-replaceable RF components The following RF components cannot be replaced because of their location on the PWB: Page 4 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 107: Auto Tuning For Bb5.0

    • Product specific module jig • Cables: RF cable, USB cable, GBIP cable and DAU-9S or one device including all. • Signal analyser (TX), signal generator (RX) and RF-splitter Issue 1 COMPANY CONFIDENTIAL Page 4 –7 Copyright © 2008 Nokia. All rights reserved.
  • Page 108 1 Make sure the phone (in the jig) is connected to the equipment. Else, some menus will not be shown in Phoenix. Tuning (Alt-U) > Auto-Tune (Alt-A) from the menu. 2 To go to autotune, select Tune button. 3 Start autotuning, clicking the Page 4 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 109: General Voltage Checking

    3.2 V TXFEM supply L7510 3.9 V Supply to AHNEUS DC/DC conv L7592 3.9 V Figure 13 General voltage checking test points (main board, top side) Issue 1 COMPANY CONFIDENTIAL Page 4 –9 Copyright © 2008 Nokia. All rights reserved.
  • Page 110: Self Test Troubleshooting

    RM-429 RF troubleshooting Self test troubleshooting Troubleshooting flow Page 4 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 111: Receiver Troubleshooting

    The reading should reflect the level of the signal generator (-losses) +/- 5 dB. When varying the level in the range -30 to -102 dBm the reading should then follow within +/-5 dB. Issue 1 COMPANY CONFIDENTIAL Page 4 –11 Copyright © 2008 Nokia. All rights reserved.
  • Page 112: Gsm Receiver Troubleshooting Flowchart

    RM-429 RF troubleshooting GSM receiver troubleshooting flowchart Troubleshooting flow Page 4 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 113: Transmitter Troubleshooting

    1. Set the phone to local mode. 2. Activate RF controls in Phoenix (Testing→GSM→Rf Controls ). Set RF controls as shown in the figure below. GSM900 is used for this example. Issue 1 COMPANY CONFIDENTIAL Page 4 –13 Copyright © 2008 Nokia. All rights reserved.
  • Page 114 (for example CMU200). Note: Frequency error is common as there is no automatic AFC control. It can be adjusted using the AFC input box. Page 4 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 115 RM-429 RF troubleshooting Figure 14 Typical readings 4. Change power level (RF controls) and make sure the power reading follows accordingly. Issue 1 COMPANY CONFIDENTIAL Page 4 –15 Copyright © 2008 Nokia. All rights reserved.
  • Page 116: Gsm Transmitter Troubleshooting Flowchart

    Next actions If you want to troubleshoot the other bands, change band with RF controls and set the communication analyser accordingly. GSM transmitter troubleshooting flowchart Troubleshooting flow Page 4 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 117 Nokia Customer Care 5 — System Module Issue 1 COMPANY CONFIDENTIAL Page 5 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 118 RM-429 System Module (This page left intentionally blank.) Page 5 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 119: Table 6 Normal And Extreme Voltages

    Figure 20 Side keys.............................. 5–14 Figure 21 Backlight and illumination block diagram ..................5–15 Figure 22 Audio block diagram.......................... 5–16 Figure 23 Bluetooth interface ..........................5–17 Issue 1 COMPANY CONFIDENTIAL Page 5 –3 Copyright © 2008 Nokia. All rights reserved.
  • Page 120 RM-429 System Module (This page left intentionally blank.) Page 5 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 121: Introduction

    Fold switch Hall IC switch/position sensor N2400 Battery BL-5C Battery connector Conn. battery 3POL SPR X2000 BTB connector Board-to-board connector Main: X3502, Top: X3602 RF connector X7800 Issue 1 COMPANY CONFIDENTIAL Page 5 –5 Copyright © 2008 Nokia. All rights reserved.
  • Page 122 RM-429 System Module Key component placement top side Key component placement bottom side Page 5 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 123 RM-429 System Module System module block diagram Issue 1 COMPANY CONFIDENTIAL Page 5 –7 Copyright © 2008 Nokia. All rights reserved.
  • Page 124 RM-429 System Module Board and module connections Page 5 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 125: Energy Management

    The BSI line is used to recognize the battery capacity by a battery internal pull down resistor. Charging This phone is charged through the smaller Nokia standard interface (2.0 mm plug). The wider standard charger (3.5 mm) can be used together with the CA-44 charger adapter.
  • Page 126: Normal And Extreme Voltages

    All regulators are disabled, PurX is on low state, the RTC is on and the oscillator is on. PWR_OFF (cold) mode is almost the same as PWR_OFF (warm), but the RTC and the oscillator are off. Page 5 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 127: Clocking Scheme

    Hot swap is supported, which means that USB devices may be plugged in/out at any time. This phone is provided with a specific connector for microUSB. Issue 1 COMPANY CONFIDENTIAL Page 5 –11 Copyright © 2008 Nokia. All rights reserved.
  • Page 128: Sim Interface

    The SIM interface supports both 1.8 V and 3.0 V SIM cards. The SIM interface voltage is first 1.8 V when the SIM card is inserted, and if the card does not respond to the ATR a 3 V interface voltage is used. Page 5 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 129: Μsd Card Interface

    Keyboard and other keys Most keys are placed on the main board; • Numeric keys • Soft keys L/R • Navigation keys (4) with Select in the centre Issue 1 COMPANY CONFIDENTIAL Page 5 –13 Copyright © 2008 Nokia. All rights reserved.
  • Page 130: Backlight And Illumination

    Also, three volume up/down and PTT keys are placed on the top board. Figure 19 Keyboard layout Figure 20 Side keys Backlight and illumination There is backlight illuminating the display. Page 5 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 131: Fold Switch

    • 2 dynamic speakers (IHF and earpiece) • 1 microphone module N2200 also provides an output for the vibra motor. All external audio accessories are connected to the specific audio connector. Issue 1 COMPANY CONFIDENTIAL Page 5 –15 Copyright © 2008 Nokia. All rights reserved.
  • Page 132: Av Connector

    Bluetooth provides a fully digital link for communication between a master unit (the phone) and one or more slave units (e.g. a wireless headset). Data and control interface for a low power RF module is provided by the module. Page 5 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 133: Rf Description

    The digital baseband signal (eg. from the microphone) is converted to an analogue signal, which is then amplified and transmitted from the antenna. The frequency of this signal can be tuned to match the bandwith of the system in use (eg. GSM900). Issue 1 COMPANY CONFIDENTIAL Page 5 –17 Copyright © 2008 Nokia. All rights reserved.
  • Page 134 RM-429 System Module The transmitter functions are implemented in the RF ASIC. Page 5 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 135: Frequency Mappings

    RM-429 System Module Frequency mappings GSM850 frequencies Issue 1 COMPANY CONFIDENTIAL Page 5 –19 Copyright © 2008 Nokia. All rights reserved.
  • Page 136: Egsm900 Frequencies

    RM-429 System Module EGSM900 frequencies Page 5 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 137: Gsm1800 Frequencies

    RM-429 System Module GSM1800 frequencies Issue 1 COMPANY CONFIDENTIAL Page 5 –21 Copyright © 2008 Nokia. All rights reserved.
  • Page 138: Gsm1900 Frequencies

    RM-429 System Module GSM1900 frequencies Page 5 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 139 Nokia Customer Care Glossary Issue 1 COMPANY CONFIDENTIAL Page Glossary–1 Copyright © 2008 Nokia. All rights reserved.
  • Page 140 RM-429 Glossary (This page left intentionally blank.) Page Glossary–2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 141 Clock Timing Sleep and interrupt block of Tiku Continuous wave D/A-converter Digital-to-analogue converter Digital-to-analogue converter Digital Battery Interface DBus DSP controlled serial bus connected between UPP_WD2 and Helgo DCT-4 Digital Core Technology Issue 1 COMPANY CONFIDENTIAL Page Glossary–3 Copyright © 2008 Nokia. All rights reserved.
  • Page 142 Integrated circuit ICHAR Charger current Interface Integrated hands free IMEI International Mobile Equipment Identity Infrared IrDA Infrared Data Association Intelligent software architecture JPEG/JPG Joint Photographic Experts Group Page Glossary–4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 143 Pulse width modulation RC-filter Resistance-Capacitance filter Radio Frequency RF PopPort™ Reduced function PopPort™ interface RFBUS Serial control Bus For RF Right Soft Key RS-MMC Reduced size Multimedia Card Issue 1 COMPANY CONFIDENTIAL Page Glossary–5 Copyright © 2008 Nokia. All rights reserved.
  • Page 144 VBAT Battery voltage VCHAR Charger voltage Voltage controlled oscillator VCTCXO Voltage Controlled Temperature Compensated Crystal Oscillator VCXO Voltage Controlled Crystal Oscillator Vp-p Peak-to-peak voltage VSIM SIM voltage Page Glossary–6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 145 Wireless application protocol Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 1 COMPANY CONFIDENTIAL Page Glossary–7 Copyright © 2008 Nokia. All rights reserved.
  • Page 146 RM-429 Glossary (This page left intentionally blank.) Page Glossary–8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

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