Epson Technical Support; Software Technical Support - Epson Perfection 2480 Quick Start Manual

Questions?
Here's where to look for answers:
On-Screen Reference Guide
Double-click the Perf 2480_2580 Reference Guide icon on your desktop.
(If you didn't install the guide, insert the scanner software CD-ROM in the
CD-ROM or DVD drive. Click the Custom button, select Scanner Reference
Guide, then click Install.)
On-Screen Help for Epson Smart Panel and Epson Scan
Click the Help or ? button that appears on the screen when you're using
these programs.

Epson Technical Support

Epson provides technical assistance 24 hours a day through the electronic
support services and automated telephone services described below:
•
World Wide Web
From the Internet, you can reach Epson Support at
http://support.epson.com.
•
Automated Telephone Services
To use Automated Telephone Services, you must have a touch tone
telephone and call (800) 922-8911. Use your Epson SoundAdvice Express
Code to quickly select your scanner in SoundAdvice.
Perfection 2480 Photo: Use code 70555
Perfection 2580 Photo: Use code 70560
•
To Speak to a Customer Service Representative
Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6
Pacific Time, Monday to Friday. Toll or long distance charges may apply.
Before you call, please have the following information ready:
•
Product name (Perfection 2480 Photo or Perfection 2580 Photo)
•
Product serial number (located on the bottom of the scanner)
•
Proof of purchase (such as a store receipt) and date of purchase
•
Computer configuration
•
Description of the problem

Software Technical Support

Software
Epson Scan
Epson Smart Panel
®
Presto! BizCard
®
ABBYY FineReader
Sprint
ArcSoft
PhotoImpression
* Toll or long distance charges may apply.
Epson is a registered trademark and Epson Smart Panel is a trademark of Seiko Epson Corporation.
Perfection is a registered trademark and SoundAdvice is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their
respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2004 by Epson America, Inc. 5/04
Printed in XXXXXX XX.XX-XX
Telephone*
U.S.: (562) 276-4382
Canada:
(905) 709-3839
6 to 6 , Pacific Time,
AM PM
Monday to Friday
(510) 445-8616
Fax: (510) 445-8601
®
(510) 226-6719
Fax: (510) 226-6069
(510) 440-9901
8:30 to 5:30
AM
Time, Monday to Friday
Internet and E-mail
support.epson.com
www.newsoftinc.com
contactus@newsoftinc.com
www.abbyyusa.com
support@abbyyusa.com
www.arcsoft.com
, Pacific support@arcsoft.com
PM
SM
to 6 ,
AM PM
CPD-17962