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Troubleshooting
Ice Dispenser and Water Dispenser
Problem
Is the Ice Bank placed correctly ?
Ice is not dispensed.
Is there any gap between the bottom of the Ice Bank
and the dispenser mechanism ?
●
Have you been using the Ice Dispenser for more than
1.5 minutes ?
●
Do ice cubes stick together in the Ice Bank ?
●
Is the Ice Dispenser outlet stopped up with ice ?
●
Have the doors opened so often, or so much food
have been stored a the same time ?
●
Have the refrigerator just been started up ?
●
Was there any power failure ?
●
Ice is not made
Is the freezer compartment temperature adjusted
quickly.
to the higher temperature(level 2 or 1) than the
standard position ?
●
Is the ambient temperature low ? Is it a winter time ?
●
Is there any gap between the door gasket and
refrigerator body ?
The ice cubes have
projecting sections.
●
Was there any power failure ?
●
Have the doors been opened so often?
Ice cubes stick
together in the
●
Has the Ice Dispenser not been used for a long time ?
Ice Bank.
●
Is there any gap between the door gasket and
refrigerator body ?
●
Is the water in the Water Tank enough ? If the water
is not sufficient, the ice cubes may be smaller than
usual and thus may not be crushed.
Even when
●
If the Ice Dispenser has not been used for a long time,
"Crushed" is
the ice cubes may become samller and thus may not
selected, not only
be crushed.
crushed ice but
●
"Cubes" were selected just before dispensing
also ice cubes
"Crushed" ice ?
(uncrushed ice)
is dispensed.
●
Is there stopped-up ice cubes in the ice crusher
section (at the reverse bottom side of the Ice Bank)
of the Ice dispenser and the flapper to feed ice to be
crushed kept opened ?
●
Is the Water Tank or water purification Water Filter
dirty ?
●
Is not the water or ice fresh ?
Ice or water smells.
●
Has strong-smelling food been put inside without
being wrapped ?
30
Point to be checked
Detailed Check Points and Countermeasures
●
If there is a gap at the bottom of the Ice Bank, remove
the Ice Bank , rotate the "Auger" of the Ice bank for approx.
90 degrees and place the Ice Bank again.
●
To protect the electrical components, the system stops
the operation for 20 minutes for cooling down. If the Ice-
Dispenser is used during this period, the "Dispenser -
Illumination" flashes to inform you of this temporary stop.
●
Remove the Ice Bank, discard the ice cubes ,and make
new ones.
●
If the outlet is stopped up with ice, get rid of ice.
●
Do not open the doors so often.
●
Keep the distance between one food item to another as much as
possible.
●
Ice cannot be made if the interior of the refrigerator is not cooled
down. It may take 24 hours to complete the first ice.
●
Set the freezer temperature to the lower position(level 3 or 4).
●
If the ambient temperature is low just like winter, the ice making
time can be longer.
●
Close the door completely , if there is a gap.
●
The ice tray is grooved to have even water flow for all areas.
Therefore this groove may make projecting sections.
●
Since the temperature of the freezer compartment rose, thus
the ice cubes melted and stick together. Remove the Ice Bank ,
discard ice cubes ,and make new ice cubes again. And, make
the door opening/closing frequency as little as possible.
●
If the Ice Dispenser is not used for a long time, the ice cubes
may stick together. Therefore, it is recommended to use
the Ice Dispenser as often as possible.
●
If there is a gap, the freezer compartment temperature may rise
and the ice cubes may stick together. Close the door completely.
●
Due to unevenness of ice cubes, some small ice cubes will
not be crushed and will be dispensed, however, this not
an abnormal situation.
●
If the water is not much, fill up the Water Tank with water upto
the "Full" line.
●
Remove the Ice Bank ,discard old ice cubes ,and make new ice
cubes again.
●
When switching from "Cubes" to "Crushed", ice cubes
instead of crushed ice may be dispensed for the first moment.
On the other hand, when switching from"Crushed"to
"Cubes", crushed ice instead of ice cubes may be dispensed
for the first moment. They are not abnormal.
●
Remove the Ice Bank to get rid of the ice in the ice crusher.
●
In order to prevent grime and hard water stains from building up,
make sure to rinse the Water Tank once a week.
●
Replace the water in the Water Tank once a week. And, first,
discard the existing ice cubes , then make new ice cubes.
●
When food with strong smell is stored, such food should be
wrapped and sealed for storage.
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