Page 1 P520 Hardware Maintenance Manual Machine Types: 30BE, 30BF, 30BQ, and 30DC...
Page 2 1 “Read this first: Important safety information” on page 1 and Appendix G “Notices” on page 225. Fourth Edition (March 2020) © Copyright Lenovo 2018, 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA”...
Page 3: Table Of Contents
Accessing a program on your computer . . . Changing the display mode of the Setup Utility Use Lenovo Vantage ... program ....
Page 4 ... . Lenovo Web site... . . 205 Lenovo Support Web site ..205 Chapter 8.
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Page 7: About This Manual
Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkStation computer, be sure to read and understand Chapter 1 “Read this first: Important safety information” on page 1. © Copyright Lenovo 2018, 2020...
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Page 9: Chapter 1. Read This First: Important Safety Information
• Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position. • Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. © Copyright Lenovo 2018, 2020...
Page 10: Electrical Safety
• Keep your tool case away from walk areas so that other people will not trip over it. • Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. •...
Page 11: Safety Inspection Guide
• Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position. •...
Page 12: Handling Electrostatic Discharge-Sensitive Devices
• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock). • Explosive hazards, such as a damaged CRT face or bulging capacitor • Mechanical hazards, such as loose or missing hardware The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected.
Page 13: Grounding Requirements
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – Use an ESD common ground or reference point when working on a double-insulated or battery- operated system. You can use coax or connector-outside shells on these systems. –...
Page 14 To Connect To Disconnect 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4.
Page 15 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
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Page 17 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) Chapter 1 Read this first: Important safety information...
Page 18 PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
Page 19 Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o seguinte: • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à...
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Page 21 Chapter 1 Read this first: Important safety information...
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Page 23 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
Page 24 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
Page 25 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
Page 26 • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß...
Page 27 Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
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Page 29 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: Chapter 1 Read this first: Important safety information...
Page 30 • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra. • Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto.
Page 31 • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. • L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose.
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Page 33 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
Page 34 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
Page 35 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
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Page 37: Chapter 2. Product Overview
Chapter 2. Product overview This chapter provides basic information to help you get familiar with your computer. Hardware locations This section provides information about the locations of your computer hardware. © Copyright Lenovo 2018, 2020...
Page 38: Front View
Front view Note: The computer hardware might look slightly different from the illustration. Figure 1. Front connectors, controls, and indicators Optical-drive eject/close button (available on some Signal diagnostic LED indicator models) Power button Power indicator Storage drive activity indicator Photoelectric sensor Headset connector USB 3.0 connectors (4) SD card slot...
Page 39: Power Button
Off (when the computer is powered on): No data is being transferred or the storage drives are not in use. Photoelectric sensor This sensor receives the flash light sent by the Lenovo PC Diagnostics application installed in the smartphone. Then, the photoelectric sensor triggers the computer to send the tune of the detected error to the smartphone for users to decode the error.
Page 40: Rear View
Rear view Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Note: The computer hardware might look slightly different from the illustration. Figure 2. Rear view PS/2 mouse connector PS/2 keyboard connector Optional serial connector Ethernet connector...
Page 41: Usb 3.0 Connectors
Notes: *A discrete graphics card or a network adapter can be installed in the appropriate Peripheral Component Interconnect (PCI)/PCI Express (PCIe) card slot. If such a card is installed, use the connectors on the card instead of the corresponding connectors on the computer to optimize the performance. Depending on your computer model, the preinstalled cards might vary.
Page 42 Microphone connector Use this connector to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. Audio line-out connector The audio line-out connector is used to send audio signals from the computer to external devices, such as headphones.
Page 43: Computer Components
Computer components Notes: • Depending on the model, your computer might look slightly different from the illustration. • To remove the computer cover, see “Preparing your computer and removing the computer cover” on page 103. Figure 3. Component locations Heat-sink-and-fan assembly Memory modules* Flex bays* Storage drive cage*...
Page 44 Notes: • Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. • Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level.
Page 45 Major FRUs and CRUs Figure 4. Major FRUs and CRUs Number FRU description Self-service CRU Optional-service CRU Rear fan assembly Heat sink and fan assembly Chapter 2 Product overview...
Page 46 Cover presence switch (intrusion switch) Wi-Fi antenna (available on some models) Memory modules System board Microprocessor Coin-cell battery Lenovo factory recovery USB key (available on some models) Lenovo recovery disc set (available on some models) Miscellaneous parts kits Power cord...
Page 47 Keyboard (available on some models) Mouse (available on some models) Accessories Figure 5. Accessories Number FRU description Self-service CRU Optional-service CRU Lenovo factory recovery USB key Power cord Lenovo recovery disc set Keyboard Mouse Miscellaneous parts kits Chapter 2 Product overview...
Page 48 FRUs in the flex module Figure 6. FRUs in the flex module Number FRU description Self-service CRU Optional-service CRU Flex module eSATA connector IEEE 1394 connector USB-C connector Front Thunderbolt adapter kit 15-in-1 card reader Slim optical drive P520 Hardware Maintenance Manual...
Page 49 Multi-drive conversion kit Slim optical drive Slim optical drive bracket 3.5-inch storage drive 2.5-inch storage drive with the conversion bracket For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup Chapter 2 Product overview...
Page 50: Parts On The System Board
Parts on the system board Note: The system board might look slightly different from the illustration. Figure 8. System board part locations Memory slot Cover presence switch connector (intrusion switch connector) Memory slot Rear-fan-assembly connector Memory slot Memory slot Memory slot Microprocessor fan connector Memory slot Optical-drive fan connector 1...
Page 51 Memory fan connector 1 M.2 solid-state drive slot 2 M.2 solid-state drive slot 1 6-pin power connector (for graphics card) 6-pin power connector (for graphics card) Internal-storage-drive activity indicator connector 4-pin power connector (for storage drive) Front-fan-assembly connector Thunderbolt™ control connector SATA 2 connector SATA 3 connector SATA 6 connector...
Page 52: Internal Storage Drives
Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal storage drives are installed in bays. When you remove or install an internal storage drive, note the type and size of the drive that each bay supports and correctly connect the required cables.
Page 53 • Flex module Depending on your computer model, the following parts might be installed in the flex module: – 15-in-1 card reader – External Serial Advanced Technology Attachment (eSATA) connector – Four-digit diagnostic display – Institute of Electrical and Electronics Engineers (IEEE) 1394 connector –...
Page 54: Machine Type And Model Label
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
Page 55 Memory Up to eight double data rate 4 (DDR4) error correction code (ECC) registered dual inline memory modules (RDIMMs) Storage drives Your computer supports the following storage drives: • Hard disk drive • Hybrid drive (available on some models) • M.2 solid-state drive (available on some models) •...
Page 56 Expansion • Flex bays • Storage drive bays • M.2 solid-state drive slots • Memory slots • One PCI card slot • Two PCIe 3.0 x4 card slot • One PCIe 3.0 x8 card slot • Two PCIe 3.0 x16 card slots •...
Page 57: Computer Specifications
Your computer is preinstalled with the Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.
Page 58: Programs
View Control Panel by Large icons or Small icons, and then click the name of the desired program to launch the program. Use Lenovo Vantage The preinstalled Lenovo Vantage is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. P520 Hardware Maintenance Manual...
Page 59 Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name. Key features Lenovo Vantage enables you to: •...
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Page 61: Chapter 3. Using Your Computer
When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
Page 62: Playing And Removing A Disc
• To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. •...
Page 63: Connecting To A Network
1. Insert a recordable disc into the optical drive that supports recording. 2. Double-click the ISO file. 3. Follow the instructions on the screen. Recording a disc using preinstalled programs To record a disc using preinstalled programs, do the following: 1.
Page 64 2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and follow the instructions on the screen. Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area.
Page 65: Chapter 4. You And Your Computer
For more information about power cords or power adapters, see “Power cords and power adapters” on page Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2018, 2020...
Page 66: Accessibility Information
Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.lenovo.com/accessibility...
Page 67 To access Ease of Access Center: 1. Go to Control Panel and view by Category. 2. Click Ease of Access ➙ Ease of Access Center. 3. Choose the appropriate tool by following the on-screen instructions. Ease of Access Center mainly includes the following tools: •...
Page 68: Cleaning Your Computer
Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
Page 69: Maintenance
The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Recovery information” on page 92 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.
Page 70: Moving Your Computer
To get the latest system updates for your computer, ensure that your computer is connected to the Internet and do one of the following: • Use Lenovo Vantage to get the system updates, such as device driver updates, software updates, and BIOS updates. To open Lenovo Vantage, see “Accessing a program on your computer” on page 50.
Page 71: Chapter 5. Security
For security, store the keys in a secure place when you are not using them. Lenovo does not accept responsibility for any loss of keys. Note: The key lock and keys are available only on some models.
Page 72: Attaching A Kensington-Style Cable Lock
The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type selected, the cable lock can be operated with a key or combination. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 12.
Page 73: Using Fingerprint Authentication
Start button to open the Start menu, and then click Settings ➙ Accounts ➙ Sign-in options. Follow the instructions on the screen. To use the fingerprint reader, refer to the documentation shipped with the fingerprint keyboard or located on the Lenovo Support Web site at https://pcsupport.lenovo.com/solutions/pd014444 Using the cover presence switch The cover presence switch prevents your computer from logging in to the operating system when the computer cover is not properly installed or closed.
Page 74: Protecting Data Against Viruses
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page 75: Intel Bios Guard
Intel BIOS guard The BIOS guard module cryptographically verifies all the BIOS updates to the system BIOS flash. Therefore, the malware is blocked from attacking the BIOS. Chapter 5 Security...
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Page 77: Chapter 6. Advanced Configuration
Changing the display language of the Setup Utility program The Setup Utility program supports three display languages: English, French, and simplified Chinese. To change the display language of the Setup Utility program, do the following: © Copyright Lenovo 2018, 2020...
Page 78: Enabling Or Disabling A Device
Then, select Yes in the window displayed, and press Enter. Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.
Page 79: Enabling Or Disabling The Configuration Change Detection
• Press the power button. • Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or disabling the automatic power-on of your computer” on page 70. • Enable the After Power Loss feature to make your computer wake up when the power supply resumes after a sudden loss of electricity.
Page 80 You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Password types The following types of passwords are available in the Setup Utility program: •...
Page 81: Selecting A Startup Device
4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 72. 5.
Page 82: Changing The Fan Speed Level
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings). Then, select Yes in the window displayed, and press Enter. Selecting a temporary startup device Note: Not all discs and storage drives are bootable. To select a temporary startup device, do the following: 1.
Page 83: Bios Level
To update the BIOS, do the following: 1. Go to https://support.lenovo.com 2. To update the BIOS from your operating system, download the flash BIOS update driver according to your operating system version. To update the BIOS from a flash update disc, download the ISO image version (used to create a flash update disc).
Page 84: Configuring Raid
• Sources for obtaining the latest BIOS level available – Lenovo support Web site: http://www.lenovo.com/support – Lenovo Customer Support Center – Levels 1 and 2 Support To update the BIOS, see “Updating and recovering the BIOS” on page 74. Note: BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.
Page 85 – Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, or 64 KB • RAID 5: block-level striped disk array with distributed parity – Consists of at least three SATA storage drives – Supported strip size: 16 KB, 32 KB, 64 KB, or 128 KB –...
Page 86: Configuring Raid With Avago Megaraid Configuration Utility
Deleting a RAID volume Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes. To delete a RAID volume, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 69. 2.
Page 87 Creating a RAID volume Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created. To create a RAID volume, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 69. 2.
Page 88: Configuring Raid With Intel Virtual Raid On Cpu
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 69. 2. Select Advanced ➙ AVAGO MegaRAID Configuration Utility. 3. Select Main Menu and press Enter. 4. Select Virtual Drive Management and press Enter. 5. Select the RAID volume that is not needed and press Enter. 6.
Page 89 c. Select each menu item and press Enter. Then, select Enabled and press Enter. d. Select an occupied M.2 solid-state drive slot as you need and press Enter. Then, select VMD and press Enter. e. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings), select Yes in the window displayed, and press Enter.
Page 90 6. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings), select Yes in the window displayed, and press Enter. P520 Hardware Maintenance Manual...
Page 91: Chapter 7. Troubleshooting, Diagnostics, And Recovery
5. Recover your operating system. See “Recovery information” on page 92. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone...
Page 92: Audio Problems
• The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up. Solution: Ensure that the startup device sequence set in the Setup Utility program includes the device where the operating system resides.
Page 93: Cd Or Dvd Problems
CD or DVD problems A CD or DVD does not work. Solutions: • Ensure that the power cable and signal cable are securely connected to the drive. • Ensure that the disc is inserted correctly, with its label up. • Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside.
Page 94: Intermittent Problems
• Ensure that video resolution is lower than 1152 x 864 pixels. A message indicating invalid disc or no disc found is displayed. Solutions: • Ensure that the disc is in the drive with the shiny side of the disc facing down. •...
Page 95: Wireless Lan Problem
1. Click the Start button to open the Start menu. 2. Click Windows System ➙ Control Panel. 3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙ Change adapter settings. 4. Right-click the Ethernet LAN adapter icon and click Enable. •...
Page 96: Bluetooth Problems
Bluetooth problems Note: The Bluetooth feature is available only on some models. The Bluetooth feature does not work. Solutions: • Enable the Bluetooth feature in the Setup Utility program. • Enable the Bluetooth devices： 1. Right-click the Start button to open the Start context menu. 2.
Page 97: Serial Connector Problem
• Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing. • Install additional memory modules. See Chapter 9 “Hardware removal and installation” on page 103. To purchase memory modules, go to: https://www.lenovo.com Serial connector problem The serial connector cannot be accessed. Solutions: •...
Page 98: Usb Device Problems
• Update the program. See “Keeping your computer current” on page 61. • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https://support.lenovo.com and follow the instructions on the screen. A device does not work properly due to device driver problems.
Page 99: Uefi Diagnostic Program
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Page 100: Recovery Information
2. Repeatedly press and release the F10 key when turning on the computer. The main screen of the UEFI diagnostic program is displayed. 3. Follow the instructions on the screen to run the diagnostic program. Table 1. Items on the main screen of the UEFI diagnostic program DIAGNOSTICS TOOLS •...
Page 101 “Selecting a temporary startup device” on page 74. Then, follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings.
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Page 103: Chapter 8. Service Checkout And Symptom-To-Fru Index
If possible, have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? © Copyright Lenovo 2018, 2020...
Page 104: Symptom-To-Fru Index
– What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? – If it has been working, what changes were made prior to its failing? – Is this the original reported failure? •...
Page 105: Power Supply Problems
Error FRU/Action The start-up drive is not in the boot sequence in Check the configuration and ensure that the start-up drive configuration. is in the boot sequence. No operating system installed on the boot drive. Install an operating system on the boot drive. The boot sector on the startup drive is corrupted.
Page 106: Post Error Codes
Beep symptom FRU/Action 4 long beeps: insufficient shadow RAM resources for See the detailed failure information in “POST error codes” option ROM (error code: 8998) or PCIe/PCI MMIO on page 98. (memory mapped input/output) resources (error code: 8999) 2 long and 3 short beeps: graphics card error Perform the following actions in order: 1.
Page 107: Miscellaneous Error Conditions
POST error message Description/Action Error code 1820 More than one external fingerprint This error message is displayed reader is attached. Turn off and when more than one external remove all but the reader that you set fingerprint reader is connected to up within your main operating the computer.
Page 108 Message/Symptom FRU/Action ® Computer will not perform a Wake On LAN (if applicable) 1. Check the power supply and signal cable connections to the network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3.
Page 109: Undetermined Problems
Message/Symptom FRU/Action Program loads from the hard disk with a known-good 1. Run the Setup Utility program and check the Startup diagnostics diskette in the first 3.5-inch diskette drive sequence. 2. Diskette Drive 3. Diskette Drive Cable 4. System Board 5.
Page 110 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. See “System board” on page 198. P520 Hardware Maintenance Manual...
Page 111: Chapter 9. Hardware Removal And Installation
1. Remove any media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Unlock any locking device that secures the computer cover. See “Locking your computer” on page 63. © Copyright Lenovo 2018, 2020...
Page 112 3. Press the handle of the computer cover so that the handle is lifted. Figure 13. Opening the handle on the computer cover P520 Hardware Maintenance Manual...
Page 113: Removing And Installing Hardware
• When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
Page 114: Device In The Flex Bay
When installing an external option, see “Hardware locations” on page 29 to identify the required connector. Then, use the instructions that come with the option to help you make the connection and install any required software or device drivers. Device in the flex bay Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
Page 115 b. Then, lift the tab upward as shown, and push the rear of the optical drive to slide it out of the computer. Figure 15. Removing the optical drive 4. To install an optical drive, do the following: Chapter 9 Hardware removal and installation...
Page 116 a. If you are installing an optical drive into a flex bay with a plastic shield installed, press the clip as shown to remove the plastic shield. If there is a metal static shield installed in the flex bay, remove the metal static shield.
Page 117: Storage Drive In The Front-Access Storage Enclosure
b. Lift the tab upward as shown, and slide the new optical drive halfway into the bay from the front of the computer. Then, release the tabs and continue to slide the optical drive into the bay until it snaps into position.
Page 118 You can install or replace a storage drive in the front-access storage enclosure. The storage drive also can be hot-swappable, which means that you can install or replace the drive without even turning off your computer. Therefore, lock the enclosure cover to prevent the unexpected removal. The keys are attached at the rear of the computer.
Page 119 4. To remove the 3.5-inch storage drive, flex both sides of the bracket to remove the 3.5-inch storage drive from the bracket. Figure 21. Removing the 3.5-inch storage drive from the bracket Chapter 9 Hardware removal and installation...
Page 120 5. To install a new 3.5-inch storage drive, flex both sides of the bracket and align pins on the bracket with the corresponding holes in the new drive. Notes: • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket. •...
Page 121 2.5-inch storage drive To remove or install a 2.5-inch storage drive, do the following: 1. Before removing an old 2.5-inch storage drive, safely eject the old storage drive from the operating system first. For more information, see the Windows help system. 2.
Page 122 b. Lift the tab of the metal bracket and push the metal bracket with force as shown. Then slide the bracket and remove it from the plastic frame. Figure 27. Removing the metal bracket from the plastic frame of the converter c.
Page 123 b. Insert the four posts on the metal bracket into the corresponding slots in the plastic frame as shown. Figure 30. Inserting the metal bracket into the plastic frame of the converter c. Push the metal bracket down until the tab is slightly curved.
Page 124: Device In The Multi-Drive Conversion Kit
d. Flex both sides of the plastic bracket and align pins on the plastic bracket with the corresponding holes in the plastic frame of the converter. Notes: • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
Page 125 The multi-drive conversion kit (hereafter referred to as kit) might be equipped with either one or both of the following components: • Slim optical drive • Storage drive (such as hard disk drive, solid-state drive, or hybrid drive) Slim optical drive Note: The instructions on how to remove or install a slim optical drive in the kit also apply to the slim-optical- drive adapter.
Page 126 a. Align the three tabs on the bracket with the corresponding holes in the new slim optical drive. Then, install the bracket to the new slim optical drive. Figure 36. Installing the bracket to the new slim optical drive b. Insert the new slim optical drive into the kit until you hear a click. The slim optical drive is secured in place.
Page 127 3. Press the clip as shown to open the rear cover of the kit. Figure 38. Opening the rear cover of the kit 4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the kit.
Page 128 5. Flex both sides of the conversion bracket and then remove the 3.5-inch storage drive out of the bracket. Do not touch the circuit board on the drive. Figure 40. Removing the 3.5-inch storage drive from the conversion bracket 6. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket, do the following: a.
Page 129 b. Release tabs , and from the corresponding slots. Figure 42. Releasing tabs from the corresponding slots c. Unfold the bracket as shown. Figure 43. Unfolding the bracket Chapter 9 Hardware removal and installation...
Page 130 d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 44. Inserting tabs into the corresponding slots 7. To install a 3.5-inch storage drive into the conversion bracket, do the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 3.5-inch storage drive.
Page 131 8. Slide the new 3.5-inch storage drive with bracket into the kit from the rear until the drive snaps into position. Figure 46. Installing the new 3.5-inch storage drive with bracket into the kit 9. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place. Figure 47.
Page 132 3. Press the clip as shown to open the rear cover of the kit. Figure 48. Opening the rear cover of the kit 4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the kit.
Page 133 6. To install a 2.5-inch storage drive, ensure that the conversion bracket is folded. To fold the bracket, do the following: a. Remove pins and install them into slots Figure 51. Removing pins and installing them into the new slots b.
Page 134 d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 54. Inserting the tabs into the corresponding slots 7. To install a 2.5-inch storage drive into the conversion bracket, do the following: a.
Page 135: Cover Presence Switch
8. Slide the new 2.5-inch storage drive with bracket into the kit from the rear until the drive snaps into position. Figure 56. Installing the new 2.5-inch storage drive with bracket into the kit 9. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place. Figure 57.
Page 136 a. Locate the cover presence switch. See “Computer components” on page 35. b. Disconnect the cover presence switch cable from the system board. c. Slide the cover presence switch as shown to remove it from the computer chassis. Figure 58. Removing the cover presence switch 3.
Page 137: Storage Drive In A Storage Drive Bay
Storage drive in a storage drive bay Your computer supports 3.5-inch hard disk drive, 3.5-inch hybrid drive, 2.5-inch hard disk drive, or 2.5-inch solid-state drive. 3.5-inch storage drive To remove or install a 3.5-inch storage drive, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 103. 2.
Page 138 5. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket, do the following: a. Remove the pin and install it into the slot Figure 62. Removing the pin and installing it into the new slot b.
Page 139 c. Unfold the bracket as shown. Figure 64. Unfolding the bracket d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 65. Inserting tabs into the corresponding slots Chapter 9 Hardware removal and installation...
Page 140 6. To install a 3.5-inch storage drive into the conversion bracket, do the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 3.5-inch storage drive. b. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board on the drive.
Page 141 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 202. 2.5-inch storage drive To remove or install a 2.5-inch storage drive in a conversion bracket, do the following: 1.
Page 142 a. Remove the pin and install it into the slot Figure 70. Removing the pin and installing it into the new slot b. Pivot the bracket as shown to release tabs , and from the slots. Figure 71. Pivoting the bracket P520 Hardware Maintenance Manual...
Page 143 c. Fold the bracket as shown. Figure 72. Folding the bracket d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 73. Inserting the tabs into the corresponding slots Chapter 9 Hardware removal and installation...
Page 144 6. To install a 2.5-inch storage drive into the conversion bracket, do the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 2.5-inch storage drive. b. Install the new 2.5-inch storage drive into the bracket. Do not touch the circuit board on the drive. Figure 74.
Page 145: Storage Drive Cage
• To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 202. Storage drive cage Your computer might come with an optional storage drive cage. To remove or install the optional storage drive cage, do the following: 1.
Page 146 b. Pull the storage drive cage upward. Then gently slide the storage drive cage out of the chassis. Figure 77. Removing the storage drive cage 6. To install a storage drive cage, do the following: a. Place the upper edge of the storage drive cage under the front-fan-assembly retainer as shown. Figure 78.
Page 147 b. Gently push the storage drive cage inward until it cannot be pushed any further. Then press the drive cage downward. Figure 79. Installing the storage drive cage c. Ensure that the retaining latches on the chassis snap in position. Then install the three screws into the aligned screw holes to secure the storage drive cage.
Page 148: M.2 Solid-State Drive
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 202. M.2 solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
Page 149 a. Unlock the M.2 solid-state drive carrier with the provided key as shown. Store the key in a secure place for later use. Press the eject button to eject the carrier from the storage drive bracket. Then, grasp the M.2 solid-state drive carrier by its edge and gently pull it out of the bracket. Figure 81.
Page 150 c. Loosen the screw that secures the M.2 solid-state drive. Then, remove the M.2 solid-state drive out of the slot at an angle of about 20 degrees. Note: Do not touch the circuit board of the M.2 solid-state drive. Figure 83. Removing the M.2 solid-state drive 3.
Page 151 b. Reinstall the cover of the carrier as shown and reinstall the screws to secure the cover. Figure 85. Installing the cover of the M.2 solid-state drive carrier c. Reinstall the carrier into the bracket as shown until it snaps in to position. Lock the carrier with the key.
Page 152 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 103. 2. Lay the computer on its side for easier access to the M.2 solid-state drive slots. 3. Locate the M.2 solid-state drive. See “Computer components” on page 35. 4.
Page 153 a. If necessary, remove the film that protects the thermal pad. Align the notch in the screw holder with the corresponding notch in the M.2 solid-state drive. Insert the screw holder onto the new M.2 solid-state drive as shown. Figure 89. Inserting the screw holder onto the M.2 solid-state drive b.
Page 154 c. Tighten the screw to secure the new M.2 solid-state drive. Note: Do not overtighten the screw. Figure 91. Securing the M.2 solid-state drive d. If necessary, remove the film that protects the thermal pad on the heat sink. Insert the two hooks on the heat sink into the corresponding holes as shown .
Page 155 e. Press the mounting stud downward and turn the mounting stud 90-degree clockwise to secure the heat sink to the system board. Figure 93. Securing the heat sink to the system board What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 156 2. Slide the cover latches to the open position. Then, pivot the cover as shown until it stops. Figure 95. Opening the cover 3. Loosen the screws that secure the M.2 solid-state drive heat sink. Then, remove the heat sink as shown. Figure 96.
Page 157 4. To remove the M.2 solid-state drive, pull the handle of the retention latch outward to release the M.2 solid-state drive. Then, remove the M.2 solid-state drive from the PCIe adapter. Figure 97. Removing the M.2 solid-state drive 5. To install an M.2 solid-state drive, do the following: a.
Page 158 c. Pull the handle of the retention latch outward to the open position. Figure 99. Opening the retention latch d. Hold the new M.2 solid-state drive by its edges and ensure that the circuit board side is facing upward. Align the notch in the new M.2 solid-state drive with the slot key in the M.2 slot. Insert the drive into the corresponding slot on the PCIe adapter until it is firmly seated.
Page 159: Power Supply Assembly
6. Install the heat sink as shown. Then tighten the screws to secure the heat sink. Figure 101. Installing the heat sink onto the PCIe adapter 7. Install the cover as shown. Then, slide the cover latches to the locked position. Figure 102.
Page 160 Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately.
Page 161: Pcie Card
4. To install a new power supply, insert the new power supply assembly with the handle open into the chassis. Then, pivot the handle as shown to fully install the new power supply assembly into position. Note: When pivoting the handle to the closed position, push hard if you feel resistance. Figure 104.
Page 162 Install PCIe cards according to the corresponding slot types and the following illustrated installation order: Figure 105. PCIe card installation order Notes: • The instructions on how to remove or install a PCIe card also applies to the PCI card. •...
Page 163 3. To remove a PCIe card retainer, pull and pivot the tab on the front fan assembly as shown to open the latch inside. Figure 106. Opening the latch in the front fan assembly Gently pull the PCIe card retainer out of the slot in the front fan assembly and then remove the card retainer from the PCIe card latch.
Page 164 a. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel. Figure 108. Opening the PCIe card latch b. If the PCIe card is connected to another device, disconnect the cable from the card first. P520 Hardware Maintenance Manual...
Page 165 c. If the old PCIe card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch. Then grasp the card and gently pull it out of the slot. Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot.
Page 166 b. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel. Figure 110. Opening the PCIe card latch c. Remove the appropriate metal slot cover. Install the new card into the appropriate slot on the system board.
Page 167: Full-Length Pcie Card
6. To install a PCIe card retainer, insert the corresponding end of the PCIe card retainer into the gaps in the PCIe card latch as shown. Pivot the retainer downward to insert the part into the corresponding slot in the front fan assembly. Then, pivot the tab on the front fan assembly to close the latch inside. Figure 111.
Page 168 3. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel. Figure 112. Opening the PCIe card latch 4. Pull and pivot the tab on the front fan assembly as shown to open the latch inside. Figure 113.
Page 169 5. To remove a full-length PCIe card, disconnect the power cable from the card first. Press the card retaining latch as shown to disengage the latch, and grasp the old card and gently pull it out of the slot. Notes: •...
Page 170: Heat-Sink-And-Fan Assembly
• To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 202. Heat-sink-and-fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
Page 171: Super Capacitor Module
• You might have to gently twist the heat-sink-and-fan assembly to free it from the microprocessor. • Do not touch the thermal grease while handling the heat-sink-and-fan assembly. 7. Apply appropriate amount of thermal grease to the new heat-sink-and-fan assembly. 8.
Page 172 b. Disconnect the super-capacitor-module cable from the RAID adapter. Then, remove the holder with the failing super capacitor module. Figure 117. Removing the super capacitor module 4. To install a new super capacitor module, do the following: a. Touch the static-protective package that contains the new super capacitor module and its holder to any unpainted surface on the outside of the computer.
Page 173: Front Fan Assembly
d. Insert the corresponding end of the holder into the gaps in the PCIe card latch as shown. Pivot the holder downward to insert the part into the corresponding slot in the front fan assembly. Then, pivot the tab on the front fan assembly to secure the holder. Figure 119.
Page 174 a. Pull the front fan assembly by the handle to slide it out of the computer chassis. Note: When you slide out the front fan assembly, avoid pulling the front-fan-assembly cable. Figure 120. Removing the front fan assembly b. Disconnect the front-fan-assembly cable from the front-fan-assembly connector on the system board.
Page 175: Rear Fan Assembly
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 202. Rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
Page 176: Memory Module
a. Align the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. Pull the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 123. Installing the rear fan assembly b.
Page 177 • Always install DIMMs in the following order as illustrated: Figure 124. Memory module installation order To remove or install a memory module, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 103. 2.
Page 178: Coin-Cell Battery
a. Open the retaining clips of the memory slot into which you want to install the memory module. Figure 126. Opening the retaining clips b. Position the new memory module over the memory slot. Ensure that the notch on the memory module aligns correctly with the slot key on the system board.
Page 179: Wi-Fi Units
To remove or install the coin-cell battery, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 103. 2. Locate the coin-cell battery. See “Parts on the system board” on page 42. 3.
Page 180 2. To remove the Wi-Fi antenna, unscrew the Wi-Fi antenna cable from the rear of the computer. Figure 130. Removing the Wi-Fi antenna P520 Hardware Maintenance Manual...
Page 181 3. If your computer comes with a Wi-Fi card that supports the Bluetooth function, disconnect the Bluetooth cable from the Wi-Fi adapter. Figure 131. Disconnecting the Bluetooth cable 4. To remove the Wi-Fi adapter, lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel.
Page 182 Figure 132. Opening the PCIe card latch P520 Hardware Maintenance Manual...
Page 183 Grasp the Wi-Fi adapter that is installed and gently pull it out of the slot. Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot. Figure 133.
Page 184 5. To remove the Wi-Fi card, do the following: a. Disconnect the two Wi-Fi antenna cables from the Wi-Fi card. b. Remove the two screws that secure the Wi-Fi card to the Wi-Fi adapter. c. Gently pull the Wi-Fi card out of the mini PCIe slot. Figure 134.
Page 185 7. To install the Wi-Fi adapter, install the Wi-Fi adapter into the PCIe card slot on the system board. See “Parts on the system board” on page 42. Then, pivot the PCIe card latch and push it back in until it snaps into position.
Page 186: Device In The 5.25-Inch Flex Module
9. Attach the Wi-Fi antenna cable connectors to the corresponding Wi-Fi antenna connectors shown. Figure 137. Installing the Wi-Fi antenna 10. Tighten the Wi-Fi antenna cable connectors to secure them to the rear of the computer. What to do next: •...
Page 187 Card reader To remove or install a card reader in the flex module, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 103. 2. Record the cable connections and cable routing. Then, disconnect all cables connected to the flex module from the system board.
Page 188 Figure 140. Removing the card reader from the card reader retaining bracket 6. To install a card reader, do the following: a. To install a new card reader into the card reader retaining bracket, align the four holes in the card reader with the corresponding studs on the bracket.
Page 189 Figure 143. Reinstalling the flex module cover 8. Install the flex module into the flex bay. See “Device in the flex bay” on page 106. 9. Refer to the recorded information about the cable connections and routing. Reconnect all cables connected to the flex module to the system board.
Page 190 5. Press the two clips toward each other as shown, and then pull the eSATA connector, IEEE 1394 connector, or USB-C connector out of the flex module. Figure 145. Removing the eSATA connector, IEEE 1394 connector, or USB-C connector in the flex module 6.
Page 191 7. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the flex module cover engage the rails on the flex module. Then, push the cover to the front of the flex module until it snaps into position.
Page 192 5. Lift the clip on the rear of the flex module, and then slide the flex module cover to the rear of the flex module. Figure 148. Removing the flex module cover 6. To remove a four-digit diagnostics display, press the two clips toward each other and push forward the four-digit diagnostics display.
Page 193 a. Press the two clips toward each other as shown and push the dummy bezel out of the flex module. Figure 150. Removing the dummy bezel b. Insert the four-digit-diagnostics-display cable into the corresponding slot. Then, push the four-digit diagnostics display as shown until it snaps into position. Figure 151.
Page 194 8. Position the flex module cover on the flex module. Ensure that the rail guides on the bottom of the cover engage the rails on the flex module. Then, push the cover to the front of the flex module until it snaps into position.
Page 195 Figure 153. Removing the flex module cover 5. To remove a front Thunderbolt I/O adapter, do the following: a. Remove all the cables connected to the front Thunderbolt I/O adapter. b. Pull the clip as shown to remove the front Thunderbolt I/O adapter and the retaining bracket out of the flex module.
Page 196 Figure 156. Installing the bezel to the flex module b. Align the four holes in the front Thunderbolt I/O adapter with the corresponding mounting studs on the bracket. Then, press the card downward until it snaps into position. Figure 157. Installing the front Thunderbolt I/O adapter into the retaining bracket c.
Page 197 d. Install the front Thunderbolt PCIe x4 card into a PCIe 3.0 x4 card slot on the system board. See “PCIe card” on page 153 and “Parts on the system board” on page 42. e. Connect the cables to the front Thunderbolt I/O adapter. •...
Page 198 • Connect the GPIO cable to the Thunderbolt control connector ( ) on the system board. See “Parts on the system board” on page 42. • Connect the internal DP-to-DP cable to the DisplayPort connector on the front Thunderbolt PCIe x4 card.
Page 199 Figure 162. Removing the slim optical drive from the flex module b. Remove the two screws that secure the clip to remove the plastic clip from the rear of the slim optical drive. Note: The plastic clip and the two screws need to be reused to install a new slim optical drive. Figure 163.
Page 200 b. Install the two screws to secure the plastic clip on the rear of the new slim optical drive. Figure 165. Installing the plastic clip to the slim optical drive c. Slide the new slim optical drive with the plastic clip into the flex module until the slim optical drive snaps into position.
Page 201: Front Panel I/O Cage
9. Refer to the recorded information about the cable connections and routing. Reconnect all cables connected to the flex module to the system board. See “Parts on the system board” on page 42. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 202: Microprocessor
5. To install a new front panel I/O cage, note the orientation and insert the cage from the front of the chassis into the flex bay until you hear a click. The front panel I/O cage is secured in place. Figure 169.
Page 203 4. Open the small handle by gently pressing down the small handle. Then pull the small handle slightly outward to release it from the secured position. Then, open the other small handle by following the same instructions. Ensure that the small handles are in the fully open position. Note: There are two marks on the microprocessor retainer.
Page 204 6. Lift the microprocessor straight up and out of the microprocessor socket. Place the old microprocessor on a static-protective surface. Notes: • Your microprocessor and socket might look different from the one illustrated. • Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. •...
Page 205 9. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
Page 206: System Board
11. Gently press down the small handle and then push the handle inward to secure it. Then gently press down the small handle and push the handle inward to lock the microprocessor retainer into position. Ensure that the new microprocessor is secured in the socket. Note: There are two marks on the microprocessor retainer.
Page 207 • “Coin-cell battery” on page 170 • “Front panel I/O cage” on page 193 4. Record the cable routing and cable connections and then disconnect all cables from the system board. See “Parts on the system board” on page 42. 5.
Page 208 8. Install the new system board into the chassis by aligning the 11 screw holes in the new system board with the corresponding mounting studs on the chassis. Then, install the 11 screws in the sequence as shown to secure the new system board. Figure 178.
Page 209 1. Pivot the microprocessor retainer downward to close the retainer. Figure 179. Closing the microprocessor retainer 2. Gently press down the small handle , and then push the handle inward to secure it. Then gently press down the small handle and push the handle inward to lock the microprocessor retainer into position.
Page 210: Completing The Parts Replacement
Completing the parts replacement CAUTION: After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting power and operating the computer. This action is important to help prevent unexpected electrical shock and help ensure the containment of an unexpected fire that could happen under extremely rare conditions.
Page 211 4. Pivot the cover downward. Press the handle of the computer cover so that the computer cover is locked. Figure 183. Reinstalling the computer cover 5. Place the computer in an upright position. 6. If there is any locking device available, lock the computer cover. See “Locking your computer” on page 7.
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Page 213: Chapter 10. Getting Information, Help, And Service
• Access troubleshooting and support information for your computer model and other supported products. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: https://support.lenovo.com © Copyright Lenovo 2018, 2020...
Page 214: Frequently Asked Questions
• Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.
Page 215: Using Other Services
For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to https://support.microsoft.com . You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
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Page 217: Appendix A. System Memory Speed
2400 MT/s memory modules. Then the system memory speed will be no faster than 2400 MT/s. • The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center. © Copyright Lenovo 2018, 2020...
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Page 219: Appendix B. Supplemental Information About The Ubuntu Operating System
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
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Page 221: Appendix C. Regulatory Information Of Countries And Regions
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 222 Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
Page 223 The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
Page 224 All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to https:// support.lenovo.com...
Page 225: Appendix D. Weee And Recycling Information Of Countries And Regions
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Page 226 If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
Page 227 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
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Page 229: Appendix E. Restriction Of Hazardous Substances (Rohs) Directive Of Countries And Regions
For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
Page 230 Mainland China RoHS Taiwan RoHS P520 Hardware Maintenance Manual...
Page 231: Appendix F. Energy Star Model Information
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 2.
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Page 233 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Page 235 Linux is a registered trademark of Linus Torvalds. DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association. Ubuntu is a registered trademark of Canonical Ltd. All other trademarks are the property of their respective owners. © 2019 Lenovo. © Copyright Lenovo 2018, 2020...
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Lenovo ThinkStation P520 Hardware Maintenance Manual

About this Manual

Chapter 1. Read this First: Important Safety Information

Chapter 2. Product Overview

Chapter 3. Using Your Computer

Chapter 4. You and Your Computer

Chapter 5. Security

Chapter 6. Advanced Configuration

Chapter 7. Troubleshooting, Diagnostics, and Recovery

Chapter 8. Service Checkout and Symptom-To-FRU Index

Chapter 9. Hardware Removal and Installation

Chapter 10. Getting Information, Help, and Service

Appendix A. System Memory Speed

Appendix B. Supplemental Information about the Ubuntu Operating System

Appendix C. Regulatory Information of Countries and Regions

Appendix D. WEEE and Recycling Information of Countries and Regions

Appendix E. Restriction of Hazardous Substances (Rohs) Directive of Countries and Regions

Appendix F. ENERGY STAR Model Information

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