Lenovo ThinkStation P520 30BE User Manual
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Lenovo ThinkStation P520 30BE User Manual

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P520 User Guide
Machine Types: 30BE, 30BF, 30BQ, and 30DC

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Summary of Contents for Lenovo ThinkStation P520 30BE

  • Page 1 P520 User Guide Machine Types: 30BE, 30BF, 30BQ, and 30DC...
  • Page 2 Important safety information” on page iii and Appendix G “Notices” on page 157. Eighth Edition (June 2020) © Copyright Lenovo 2018, 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA”...

  • Page 3: Table Of Contents

    Changing the display language of the Setup Utility program ... . . An introduction to Lenovo programs ..Enabling or disabling a device ..
  • Page 4 CD or DVD problems ... Lenovo Web site... . . 137 Intermittent problems ...

  • Page 5: Read This First: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 6: Static Electricity Prevention

    When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not open the static-protective package containing the part until the instructions direct you to install it.

  • Page 7: Extension Cords And Related Devices

    Your computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. © Copyright Lenovo 2018, 2020...

  • Page 8: Computer Placement Notices

    • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments. • Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface.

  • Page 9: Laser Compliance Statement

    Disassembling of these components might cause fire or might even result in death. If you suspect a problem with one of these parts, contact a service technician. Lithium coin-cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. © Copyright Lenovo 2018, 2020...

  • Page 10: Using Earphones, Headphones, Or A Headset

    2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If...

  • Page 11: Cleaning And Maintenance

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2018, 2020...
  • Page 12 P520 User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides basic information to help you get familiar with your computer. Hardware locations This section provides information about the locations of your computer hardware. © Copyright Lenovo 2018, 2020...

  • Page 14: Front View

    Front view Note: The computer hardware might look slightly different from the illustration. Figure 1. Front connectors, controls, and indicators Optical-drive eject/close button (available on some Signal diagnostic LED indicator models) Power button Power indicator Storage drive activity indicator Photoelectric sensor Headset connector USB 3.0 connectors (4) SD card slot...

  • Page 15: Power Button

    Off (when the computer is powered on): No data is being transferred or the storage drives are not in use. Photoelectric sensor This sensor receives the flash light sent by the Lenovo PC Diagnostics application installed in the smartphone. Then, the photoelectric sensor triggers the computer to send the tune of the detected error to the smartphone for users to decode the error.

  • Page 16: Rear View

    Rear view Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Note: The computer hardware might look slightly different from the illustration. Figure 2. Rear view PS/2 mouse connector PS/2 keyboard connector Optional serial connector Ethernet connector...

  • Page 17: Usb 3.0 Connectors

    Notes: *A discrete graphics card or a network adapter can be installed in the appropriate Peripheral Component Interconnect (PCI)/PCI Express (PCIe) card slot. If such a card is installed, use the connectors on the card instead of the corresponding connectors on the computer to optimize the performance. Depending on your computer model, the preinstalled cards might vary.
  • Page 18 Microphone connector Use this connector to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. Audio line-out connector The audio line-out connector is used to send audio signals from the computer to external devices, such as headphones.

  • Page 19: Computer Components

    Computer components Notes: • Depending on the model, your computer might look slightly different from the illustration. • To remove the computer cover, see “Preparing your computer and removing the computer cover” on page 59. Figure 3. Component locations Heat-sink-and-fan assembly Memory modules* Flex bays* Storage drive cage*...

  • Page 20: Parts On The System Board

    Parts on the system board Note: The system board might look slightly different from the illustration. Figure 4. System board part locations Memory slot Cover presence switch connector (intrusion switch connector) Memory slot Rear-fan-assembly connector Memory slot Memory slot Memory slot Microprocessor fan connector Memory slot Optical-drive fan connector 1...
  • Page 21 Memory fan connector 1 M.2 solid-state drive slot 2 M.2 solid-state drive slot 1 6-pin power connector (for graphics card) 6-pin power connector (for graphics card) Internal-storage-drive activity indicator connector 4-pin power connector (for storage drive) Front-fan-assembly connector Thunderbolt™ control connector SATA 2 connector SATA 3 connector SATA 6 connector...

  • Page 22: Internal Storage Drives

    Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal storage drives are installed in bays. When you remove or install an internal storage drive, note the type and size of the drive that each bay supports and correctly connect the required cables.
  • Page 23 • Flex module Depending on your computer model, the following parts might be installed in the flex module: – 15-in-1 card reader – External Serial Advanced Technology Attachment (eSATA) connector – Four-digit diagnostic display – Institute of Electrical and Electronics Engineers (IEEE) 1394 connector –...

  • Page 24: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 25 Memory Up to eight double data rate 4 (DDR4) error correction code (ECC) registered dual inline memory modules (RDIMMs) Storage drives Your computer supports the following storage drives: • Hard disk drive • Hybrid drive (available on some models) • M.2 solid-state drive (available on some models) •...
  • Page 26 Expansion • Flex bays • Storage drive bays • M.2 solid-state drive slots • Memory slots • One PCI card slot • Two PCIe 3.0 x4 card slot • One PCIe 3.0 x8 card slot • Two PCIe 3.0 x16 card slots •...

  • Page 27: Computer Specifications

    Your computer is preinstalled with the Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.

  • Page 28: Programs

    An introduction to Lenovo programs This section provides information about the major Lenovo programs available on your operating system. Note: Depending on your computer model, some of the following programs might not be available. P520 User Guide...
  • Page 29 – The available features vary depending on the computer model. – Lenovo Vantage makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface.
  • Page 30 P520 User Guide...

  • Page 31: Chapter 2. Using Your Computer

    When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 32: Playing And Removing A Disc

    • To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. •...

  • Page 33: Connecting To A Network

    1. Insert a recordable disc into the optical drive that supports recording. 2. Double-click the ISO file. 3. Follow the instructions on the screen. Recording a disc using preinstalled programs To record a disc using preinstalled programs, do the following: 1.
  • Page 34 2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and follow the instructions on the screen. Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area.

  • Page 35: Chapter 3. You And Your Computer

    For more information about power cords or power adapters, see “Power cords and power adapters” on page Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2018, 2020...

  • Page 36: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.lenovo.com/accessibility...
  • Page 37 To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2. Click Settings ➙ Ease of Access. 3. Choose the appropriate tool by following the instructions on the screen. Ease of Access Center mainly includes the following tools: •...
  • Page 38 Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 39: Cleaning Your Computer

    Cleaning your computer Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. Properly remove or install your computer cover. See Chapter 7 “Hardware removal and installation” on page 59. CAUTION: Remove any media from the drives and turn off all connected devices and the computer.

  • Page 40: Keeping Your Computer Current

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Recovery information” on page 58 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.

  • Page 41: Chapter 4. Security

    For security, store the keys in a secure place when you are not using them. Lenovo does not accept responsibility for any loss of keys. Note: The key lock and keys are available only on some models.

  • Page 42: Attaching A Kensington-Style Cable Lock

    The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type selected, the cable lock can be operated with a key or combination. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 43: Using Fingerprint Authentication

    Click the Start button to open the Start menu, and then click Settings ➙ Accounts ➙ Sign-in options. Follow the instructions on the screen. To use the fingerprint reader, refer to the documentation shipped with the fingerprint keyboard or located on the Lenovo Support Web site at https://pcsupport.lenovo.com/solutions/pd014444 Using the cover presence switch The cover presence switch prevents your computer from logging in to the operating system when the computer cover is not properly installed or closed.

  • Page 44: Protecting Data Against Viruses

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 45: Intel Bios Guard

    Intel BIOS guard The BIOS guard module cryptographically verifies all the BIOS updates to the system BIOS flash. Therefore, the malware is blocked from attacking the BIOS. Chapter 4 Security...
  • Page 46 P520 User Guide...

  • Page 47: Chapter 5. Advanced Configuration

    Changing the display language of the Setup Utility program The Setup Utility program supports three display languages: English, French, and simplified Chinese. To change the display language of the Setup Utility program, do the following: © Copyright Lenovo 2018, 2020...

  • Page 48: Enabling Or Disabling A Device

    Then, select Yes in the window displayed, and press Enter. Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 49: Enabling Or Disabling The Configuration Change Detection

    • Press the power button. • Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or disabling the automatic power-on of your computer” on page 36. • Enable the After Power Loss feature to make your computer wake up when the power supply resumes after a sudden loss of electricity.
  • Page 50 You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Password types The following types of passwords are available in the Setup Utility program: •...

  • Page 51: Selecting A Startup Device

    4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 38. 5.

  • Page 52: Changing The Fan Speed Level

    5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings). Then, select Yes in the window displayed, and press Enter. Selecting a temporary startup device Note: Not all discs and storage drives are bootable. To select a temporary startup device, do the following: 1.

  • Page 53: Configuring Raid

    To update the BIOS, do the following: 1. Go to https://support.lenovo.com 2. To update the BIOS from your operating system, download the flash BIOS update driver according to your operating system version. To update the BIOS from a flash update disc, download the ISO image version (used to create a flash update disc).

  • Page 54: An Introduction To Raid

    • Intel Virtual RAID on CPU configuration utility An Introduction to RAID RAID is a technology that provides increased storage functions and reliability through redundancy. When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID array.

  • Page 55: Configuring Raid With Avago Megaraid Configuration Utility

    d. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings), select Yes in the window displayed, and press Enter. 2. Start the Setup Utility program again. See “Starting the Setup Utility program” on page 35. 3.
  • Page 56 • An AVAGO MegaRAID adapter is installed in your computer. • The storage drives used for RAID configuration are connected to the installed AVAGO MegaRAID adapter instead of the system board. Storage drive requirements for RAID levels Your computer supports the following RAID levels: •...

  • Page 57: Configuring Raid With Intel Virtual Raid On Cpu

    • RAID5 • RAID6 • RAID10 Note: Some of the RAID levels might not be displayed because the number of installed SATA storage drives and the model of the AVAGO MegaRAID adapter vary. b. Select Drives From: Select Unconfigured capacity or Free capacity depending on your needs and press Enter.
  • Page 58 • An upgrade key module is connected to the Virtual RAID on CPU (VROC) connector on the system board. See “Hardware locations” on page 1. • M.2 solid-state drives are installed in your computer. Storage drive requirements for RAID levels Your computer supports the following RAID levels: •...
  • Page 59 • RAID1 • RAID10 • RAID5 Note: Some of the RAID levels might not be displayed because the number of installed M.2 solid- state drives and the model of the upgrade key module vary. c. Select Disks: Select an M.2 solid-state drive and press Enter. Then, select X and press Enter to add it to a group.
  • Page 60 P520 User Guide...

  • Page 61: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 58. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone...

  • Page 62: Audio Problems

    • The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up. Solution: Ensure that the startup device sequence set in the Setup Utility program includes the device where the operating system resides.

  • Page 63: Cd Or Dvd Problems

    CD or DVD problems A CD or DVD does not work. Solutions: • Ensure that the power cable and signal cable are securely connected to the drive. • Ensure that the disc is inserted correctly, with its label up. • Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside.

  • Page 64: Intermittent Problems

    • Ensure that video resolution is lower than 1152 x 864 pixels. A message indicating invalid disc or no disc found is displayed. Solutions: • Ensure that the disc is in the drive with the shiny side of the disc facing down. •...

  • Page 65: Wireless Lan Problem

    1. Click the Start button to open the Start menu. 2. Click Windows System ➙ Control Panel. 3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙ Change adapter settings. 4. Right-click the Ethernet LAN adapter icon and click Enable. •...

  • Page 66: Bluetooth Problems

    Bluetooth problems Note: The Bluetooth feature is available only on some models. The Bluetooth feature does not work. Solutions: • Enable the Bluetooth feature in the Setup Utility program. • Enable the Bluetooth devices. Do the following: 1. Right-click the Start button to open the Start context menu. 2.

  • Page 67: Serial Connector Problem

    • Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing. • Install additional memory modules. See Chapter 7 “Hardware removal and installation” on page 59. To purchase memory modules, go to: https://www.lenovo.com Serial connector problem The serial connector cannot be accessed. Solutions: •...

  • Page 68: Usb Device Problems

    • Update the program. See “Keeping your computer current” on page 28. • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https://support.lenovo.com and follow the instructions on the screen. A device does not work properly due to device driver problems.
  • Page 69 Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 70: Recovery Information

    “Selecting a temporary startup device” on page 40. Then, follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings.

  • Page 71: Chapter 7. Hardware Removal And Installation

    1. Remove any media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Unlock any locking device that secures the computer cover. See “Locking your computer” on page 29. © Copyright Lenovo 2018, 2020...
  • Page 72 3. Press the handle of the computer cover so that the handle is lifted. Figure 9. Opening the handle on the computer cover P520 User Guide...

  • Page 73: Removing And Installing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 74: Device In The Flex Bay

    When installing an external option, see “Hardware locations” on page 1 to identify the required connector. Then, use the instructions that come with the option to help you make the connection and install any required software or device drivers. Device in the flex bay Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
  • Page 75 b. Then, lift the tab upward as shown, and push the rear of the optical drive to slide it out of the computer. Figure 11. Removing the optical drive 4. To install an optical drive, do the following: Chapter 7 Hardware removal and installation...
  • Page 76 a. If you are installing an optical drive into a flex bay with a plastic shield installed, press the clip as shown to remove the plastic shield. If there is a metal static shield installed in the flex bay, remove the metal static shield.

  • Page 77: Storage Drive In The Front-Access Storage Enclosure

    b. Lift the tab upward as shown, and slide the new optical drive halfway into the bay from the front of the computer. Then, release the tabs and continue to slide the optical drive into the bay until it snaps into position.
  • Page 78 You can install or replace a storage drive in the front-access storage enclosure. The storage drive also can be hot-swappable, which means that you can install or replace the drive without even turning off your computer. Therefore, lock the enclosure cover to prevent the unexpected removal. The keys are attached at the rear of the computer.
  • Page 79 4. To remove the 3.5-inch storage drive, flex both sides of the bracket to remove the 3.5-inch storage drive from the bracket. Figure 17. Removing the 3.5-inch storage drive from the bracket Chapter 7 Hardware removal and installation...
  • Page 80 5. To install a new 3.5-inch storage drive, flex both sides of the bracket and align pins on the bracket with the corresponding holes in the new drive. Notes: • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket. •...
  • Page 81 2.5-inch storage drive To remove or install a 2.5-inch storage drive, do the following: 1. Before removing an old 2.5-inch storage drive, safely eject the old storage drive from the operating system first. For more information, see the Windows help system. 2.
  • Page 82 b. Lift the tab of the metal bracket and push the metal bracket with force as shown. Then slide the bracket and remove it from the plastic frame. Figure 23. Removing the metal bracket from the plastic frame of the converter c.
  • Page 83 b. Insert the four posts on the metal bracket into the corresponding slots in the plastic frame as shown. Figure 26. Inserting the metal bracket into the plastic frame of the converter c. Push the metal bracket down until the tab is slightly curved.

  • Page 84: Device In The Multi-Drive Conversion Kit

    d. Flex both sides of the plastic bracket and align pins on the plastic bracket with the corresponding holes in the plastic frame of the converter. Notes: • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
  • Page 85 The multi-drive conversion kit (hereafter referred to as kit) might be equipped with either one or both of the following components: • Slim optical drive • Storage drive (such as hard disk drive, solid-state drive, or hybrid drive) Slim optical drive Note: The instructions on how to remove or install a slim optical drive in the kit also apply to the slim-optical- drive adapter.
  • Page 86 a. Align the three tabs on the bracket with the corresponding holes in the new slim optical drive. Then, install the bracket to the new slim optical drive. Figure 32. Installing the bracket to the new slim optical drive b. Insert the new slim optical drive into the kit until you hear a click. The slim optical drive is secured in place.
  • Page 87 3. Press the clip as shown to open the rear cover of the kit. Figure 34. Opening the rear cover of the kit 4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the kit.
  • Page 88 5. Flex both sides of the conversion bracket and then remove the 3.5-inch storage drive out of the bracket. Do not touch the circuit board on the drive. Figure 36. Removing the 3.5-inch storage drive from the conversion bracket 6. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket, do the following: a.
  • Page 89 b. Release tabs , and from the corresponding slots. Figure 38. Releasing tabs from the corresponding slots c. Unfold the bracket as shown. Figure 39. Unfolding the bracket Chapter 7 Hardware removal and installation...
  • Page 90 d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 40. Inserting tabs into the corresponding slots 7. To install a 3.5-inch storage drive into the conversion bracket, do the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 3.5-inch storage drive.
  • Page 91 8. Slide the new 3.5-inch storage drive with bracket into the kit from the rear until the drive snaps into position. Figure 42. Installing the new 3.5-inch storage drive with bracket into the kit 9. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place. Figure 43.
  • Page 92 3. Press the clip as shown to open the rear cover of the kit. Figure 44. Opening the rear cover of the kit 4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the kit.
  • Page 93 6. To install a 2.5-inch storage drive, ensure that the conversion bracket is folded. To fold the bracket, do the following: a. Remove pins and install them into slots Figure 47. Removing pins and installing them into the new slots b.
  • Page 94 d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 50. Inserting the tabs into the corresponding slots 7. To install a 2.5-inch storage drive into the conversion bracket, do the following: a.

  • Page 95: Cover Presence Switch

    8. Slide the new 2.5-inch storage drive with bracket into the kit from the rear until the drive snaps into position. Figure 52. Installing the new 2.5-inch storage drive with bracket into the kit 9. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place. Figure 53.
  • Page 96 a. Locate the cover presence switch. See “Computer components” on page 7. b. Disconnect the cover presence switch cable from the system board. c. Slide the cover presence switch as shown to remove it from the computer chassis. Figure 54. Removing the cover presence switch 3.

  • Page 97: Storage Drive In A Storage Drive Bay

    Storage drive in a storage drive bay Your computer supports 3.5-inch hard disk drive, 3.5-inch hybrid drive, 2.5-inch hard disk drive, or 2.5-inch solid-state drive. 3.5-inch storage drive To remove or install a 3.5-inch storage drive, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 59. 2.
  • Page 98 5. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket, do the following: a. Remove the pin and install it into the slot Figure 58. Removing the pin and installing it into the new slot b.
  • Page 99 c. Unfold the bracket as shown. Figure 60. Unfolding the bracket d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 61. Inserting tabs into the corresponding slots Chapter 7 Hardware removal and installation...
  • Page 100 6. To install a 3.5-inch storage drive into the conversion bracket, do the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 3.5-inch storage drive. b. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board on the drive.
  • Page 101 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. 2.5-inch storage drive To remove or install a 2.5-inch storage drive in a conversion bracket, do the following: 1.
  • Page 102 a. Remove the pin and install it into the slot Figure 66. Removing the pin and installing it into the new slot b. Pivot the bracket as shown to release tabs , and from the slots. Figure 67. Pivoting the bracket P520 User Guide...
  • Page 103 c. Fold the bracket as shown. Figure 68. Folding the bracket d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 69. Inserting the tabs into the corresponding slots Chapter 7 Hardware removal and installation...
  • Page 104 6. To install a 2.5-inch storage drive into the conversion bracket, do the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 2.5-inch storage drive. b. Install the new 2.5-inch storage drive into the bracket. Do not touch the circuit board on the drive. Figure 70.

  • Page 105: Storage Drive Cage

    • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. Storage drive cage Your computer might come with an optional storage drive cage. To remove or install the optional storage drive cage, do the following: 1.
  • Page 106 b. Pull the storage drive cage upward. Then gently slide the storage drive cage out of the chassis. Figure 73. Removing the storage drive cage 6. To install a storage drive cage, do the following: a. Place the upper edge of the storage drive cage under the front-fan-assembly retainer as shown. Figure 74.
  • Page 107 b. Gently push the storage drive cage inward until it cannot be pushed any further. Then press the drive cage downward. Figure 75. Installing the storage drive cage c. Ensure that the retaining latches on the chassis snap in position. Then install the three screws into the aligned screw holes to secure the storage drive cage.

  • Page 108: M.2 Solid-State Drive

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. M.2 solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
  • Page 109 a. Unlock the M.2 solid-state drive carrier with the provided key as shown. Store the key in a secure place for later use. Press the eject button to eject the carrier from the storage drive bracket. Then, grasp the M.2 solid-state drive carrier by its edge and gently pull it out of the bracket. Figure 77.
  • Page 110 c. Loosen the screw that secures the M.2 solid-state drive. Then, remove the M.2 solid-state drive out of the slot at an angle of about 20 degrees. Note: Do not touch the circuit board of the M.2 solid-state drive. Figure 79. Removing the M.2 solid-state drive 3.
  • Page 111 b. Reinstall the cover of the carrier as shown and reinstall the screws to secure the cover. Figure 81. Installing the cover of the M.2 solid-state drive carrier c. Reinstall the carrier into the bracket as shown until it snaps in to position. Lock the carrier with the key.
  • Page 112 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 59. 2. Lay the computer on its side for easier access to the M.2 solid-state drive slots. 3. Locate the M.2 solid-state drive. See “Computer components” on page 7. 4.
  • Page 113 a. If necessary, remove the film that protects the thermal pad. Align the notch in the screw holder with the corresponding notch in the M.2 solid-state drive. Insert the screw holder onto the new M.2 solid-state drive as shown. Figure 85. Inserting the screw holder onto the M.2 solid-state drive b.
  • Page 114 c. Tighten the screw to secure the new M.2 solid-state drive. Note: Do not overtighten the screw. Figure 87. Securing the M.2 solid-state drive d. If necessary, remove the film that protects the thermal pad on the heat sink. Insert the two hooks on the heat sink into the corresponding holes as shown .
  • Page 115 e. Press the mounting stud downward and turn the mounting stud 90-degree clockwise to secure the heat sink to the system board. Figure 89. Securing the heat sink to the system board What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 116 2. Slide the cover latches to the open position. Then, pivot the cover as shown until it stops. Figure 91. Opening the cover 3. Loosen the screws that secure the M.2 solid-state drive heat sink. Then, remove the heat sink as shown. Figure 92.
  • Page 117 4. To remove the M.2 solid-state drive, pull the handle of the retention latch outward to release the M.2 solid-state drive. Then, remove the M.2 solid-state drive from the PCIe adapter. Figure 93. Removing the M.2 solid-state drive 5. To install an M.2 solid-state drive, do the following: a.
  • Page 118 c. Pull the handle of the retention latch outward to the open position. Figure 95. Opening the retention latch d. Hold the new M.2 solid-state drive by its edges and ensure that the circuit board side is facing upward. Align the notch in the new M.2 solid-state drive with the slot key in the M.2 slot. Insert the drive into the corresponding slot on the PCIe adapter until it is firmly seated.

  • Page 119: Power Supply Assembly

    6. Install the heat sink as shown. Then tighten the screws to secure the heat sink. Figure 97. Installing the heat sink onto the PCIe adapter 7. Install the cover as shown. Then, slide the cover latches to the locked position. Figure 98.
  • Page 120 Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately.

  • Page 121: Pcie Card

    4. To install a new power supply, insert the new power supply assembly with the handle open into the chassis. Then, pivot the handle as shown to fully install the new power supply assembly into position. Note: When pivoting the handle to the closed position, push hard if you feel resistance. Figure 100.
  • Page 122 Install PCIe cards according to the corresponding slot types and the following illustrated installation order: Figure 101. PCIe card installation order Notes: • The instructions on how to remove or install a PCIe card also applies to the PCI card. •...
  • Page 123 3. To remove a PCIe card retainer, pull and pivot the tab on the front fan assembly as shown to open the latch inside. Figure 102. Opening the latch in the front fan assembly Gently pull the PCIe card retainer out of the slot in the front fan assembly and then remove the card retainer from the PCIe card latch.
  • Page 124 a. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel. Figure 104. Opening the PCIe card latch b. If the PCIe card is connected to another device, disconnect the cable from the card first. P520 User Guide...
  • Page 125 c. If the old PCIe card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch. Then grasp the card and gently pull it out of the slot. Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot.
  • Page 126 b. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel. Figure 106. Opening the PCIe card latch c. Remove the appropriate metal slot cover. Install the new card into the appropriate slot on the system board.

  • Page 127: Full-Length Pcie Card

    6. To install a PCIe card retainer, insert the corresponding end of the PCIe card retainer into the gaps in the PCIe card latch as shown. Pivot the retainer downward to insert the part into the corresponding slot in the front fan assembly. Then, pivot the tab on the front fan assembly to close the latch inside. Figure 107.
  • Page 128 3. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel. Figure 108. Opening the PCIe card latch 4. Pull and pivot the tab on the front fan assembly as shown to open the latch inside. Figure 109.
  • Page 129 5. To remove a full-length PCIe card, disconnect the power cable from the card first. Press the card retaining latch as shown to disengage the latch, and grasp the old card and gently pull it out of the slot. Notes: •...

  • Page 130: Heat-Sink-And-Fan Assembly

    • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. Heat-sink-and-fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 131: Super Capacitor Module

    • You might have to gently twist the heat-sink-and-fan assembly to free it from the microprocessor. • Do not touch the thermal grease while handling the heat-sink-and-fan assembly. 7. Apply appropriate amount of thermal grease to the new heat-sink-and-fan assembly. 8.
  • Page 132 b. Disconnect the super-capacitor-module cable from the RAID adapter. Then, remove the holder with the failing super capacitor module. Figure 113. Removing the super capacitor module 4. To install a new super capacitor module, do the following: a. Touch the static-protective package that contains the new super capacitor module and its holder to any unpainted surface on the outside of the computer.

  • Page 133: Front Fan Assembly

    d. Insert the corresponding end of the holder into the gaps in the PCIe card latch as shown. Pivot the holder downward to insert the part into the corresponding slot in the front fan assembly. Then, pivot the tab on the front fan assembly to secure the holder. Figure 115.
  • Page 134 a. Pull the front fan assembly by the handle to slide it out of the computer chassis. Note: When you slide out the front fan assembly, avoid pulling the front-fan-assembly cable. Figure 116. Removing the front fan assembly b. Disconnect the front-fan-assembly cable from the front-fan-assembly connector on the system board.

  • Page 135: Rear Fan Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. Rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 136: Memory Module

    a. Align the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. Pull the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 119. Installing the rear fan assembly b.
  • Page 137 • Always install DIMMs in the following order as illustrated: Figure 120. Memory module installation order To remove or install a memory module, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 59. 2.

  • Page 138: Coin-Cell Battery

    a. Open the retaining clips of the memory slot into which you want to install the memory module. Figure 122. Opening the retaining clips b. Position the new memory module over the memory slot. Ensure that the notch on the memory module aligns correctly with the slot key on the system board.

  • Page 139: Wi-Fi Units

    To remove or install the coin-cell battery, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 59. 2. Locate the coin-cell battery. See “Parts on the system board” on page 8. 3.
  • Page 140 2. To remove the Wi-Fi antenna, unscrew the Wi-Fi antenna cable from the rear of the computer. Figure 126. Removing the Wi-Fi antenna P520 User Guide...
  • Page 141 3. If your computer comes with a Wi-Fi card that supports the Bluetooth function, disconnect the Bluetooth cable from the Wi-Fi adapter. Figure 127. Disconnecting the Bluetooth cable 4. To remove the Wi-Fi adapter, lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel.
  • Page 142 Figure 128. Opening the PCIe card latch P520 User Guide...
  • Page 143 Grasp the Wi-Fi adapter that is installed and gently pull it out of the slot. Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot. Figure 129.
  • Page 144 5. To remove the Wi-Fi card, do the following: a. Disconnect the two Wi-Fi antenna cables from the Wi-Fi card. b. Remove the two screws that secure the Wi-Fi card to the Wi-Fi adapter. c. Gently pull the Wi-Fi card out of the mini PCIe slot. Figure 130.
  • Page 145 7. To install the Wi-Fi adapter, install the Wi-Fi adapter into the PCIe card slot on the system board. See “Parts on the system board” on page 8. Then, pivot the PCIe card latch and push it back in until it snaps into position.

  • Page 146: Completing The Parts Replacement

    9. Attach the Wi-Fi antenna cable connectors to the corresponding Wi-Fi antenna connectors shown. Figure 133. Installing the Wi-Fi antenna 10. Tighten the Wi-Fi antenna cable connectors to secure them to the rear of the computer. What to do next: •...
  • Page 147 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. See “Computer components” on page 7 for the locations of various components in your computer. 2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.
  • Page 148 4. Pivot the cover downward. Press the handle of the computer cover so that the computer cover is locked. Figure 135. Reinstalling the computer cover 5. Place the computer in an upright position. 6. If there is any locking device available, lock the computer cover. See “Locking your computer” on page 7.

  • Page 149: Chapter 8. Getting Information, Help, And Service

    • Access troubleshooting and support information for your computer model and other supported products. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: https://support.lenovo.com © Copyright Lenovo 2018, 2020...

  • Page 150: Frequently Asked Questions

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 151: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to https://support.microsoft.com . You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
  • Page 152 P520 User Guide...

  • Page 153: Appendix A. System Memory Speed

    2400 MT/s memory modules. Then the system memory speed will be no faster than 2400 MT/s. • The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center. © Copyright Lenovo 2018, 2020...
  • Page 154 P520 User Guide...

  • Page 155: Appendix B. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 156 P520 User Guide...

  • Page 157: Appendix C. Regulatory And Tco Certified Information Of Countries And Regions

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 158 EU wireless module declarations are available at following Internet addresses: http://www.lenovo.com/eu- doc-workstations Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
  • Page 159 Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
  • Page 160 All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to https:// support.lenovo.com...

  • Page 161: Appendix D. Weee And Recycling Information Of Countries And Regions

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 162 If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 163 If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 164 P520 User Guide...

  • Page 165: Appendix E. Restriction Of Hazardous Substances (Rohs) Directive Of Countries And Regions

    For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
  • Page 166 Mainland China RoHS Taiwan RoHS P520 User Guide...

  • Page 167: Appendix F. Energy Star Model Information

    ENERGY STAR, go to https://www.energystar.gov/ Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 168 P520 User Guide...

  • Page 169: Appendix G. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 170 P520 User Guide...

  • Page 171: Appendix H. Trademarks

    Linux is a registered trademark of Linus Torvalds. DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association. Ubuntu is a registered trademark of Canonical Ltd. All other trademarks are the property of their respective owners. © 2020 Lenovo. © Copyright Lenovo 2018, 2020...
  • Page 172 P520 User Guide...

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