Table Of Contents; Important Owner Information; Introduction - Hatco GLO-RAY GRAIH Series Important Safety Information

CONTENTS
Important Owner Information ..............................................2
Introduction ...........................................................................2
Important Safety Information...............................................3
Model Description.................................................................4
Model Designation ................................................................4
Specifications .......................................................................5
Electrical Rating Chart .....................................................6
Dimensions ......................................................................9
Installation ...........................................................................10
General ..........................................................................10
Tubular Stand Mounting ................................................12
Angle Bracket Mounting ................................................12
Chain Suspension Mounting .........................................13
Electrical Wiring Information..........................................14

IMPORTANT OWNER INFORMATION

Record the model number, serial number (specification label
located on the side of the unit), voltage, and purchase date of
the unit in the spaces below. Please have this information
available when calling Hatco for service assistance.
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on "Warranty Registration".

INTRODUCTION

Glo-Ray Infra-Black Strip Heaters ensure maximum food
® ®
holding time and minimize the risk of food-borne illness.
Optimum safety and quality is the result of food held at the
proper serving temperatures using Glo-Ray's pre-focused heat
patterns. Glo-Ray Infra-Black emitters provide a solid panel of
uniform heat distribution that is ideal for limited space
operations.
The metal sheathed heating elements housed in the Infra-Black
emitters are guaranteed against burnout for two years.
Glo-Ray Infra-Black Strip Heaters are products of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides installation, safety, and operating
instructions for Glo-Ray Infra-Black Strip Heaters. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of a unit.
Operation .............................................................................15
General ..........................................................................15
Maintenance ........................................................................16
General ..........................................................................16
Cleaning ........................................................................16
Replacing a Display Light ..............................................16
Troubleshooting Guide ......................................................17
Options and Accessories...................................................18
International Limited Warranty ..........................................19
Service Information ............................................................19
Business 8:00 to 5:00
AM
Hours: Central Standard Time (C.S.T.)
(Summer Hours: June to September-
8:00 to 5:00
AM
Monday through Thursday
8:00 to 2:30
AM
Telephone: (414) 671-6350
E-mail: partsandservice@hatcocorp.com
Fax: (414) 671-3976 (Parts and Service)
Additional information can be found by visiting our web site at
www.hatcocorp.com.
2
PM
C.S.T.
PM
C.S.T. Friday)
PM
Form No. GRAIHCEM1-0111