Bunn Sure Immersion 312 Installation & Operating Manual
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Bunn Sure Immersion 312 Installation & Operating Manual

Bean to cup coffee system
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Sure Immersion
312
®
Bean to Cup Coffee System
INSTALLATION & OPERATING GUIDE
For Technical Service, contact Bunn-O-Matic Corporation at 1-800-286-6070.
Bunn-O-Matic Corporation
Post Office Box 3227, Springfield, Illinois 62708-3227
Phone (217) 529-6601 | Fax (217) 529-6644
www.bunn.com
53565.7001 H 4/21 © 2018 Bunn-O-Matic Corporation

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Summary of Contents for Bunn Bunn Sure Immersion 312

  • Page 1 Sure Immersion ® Bean to Cup Coffee System INSTALLATION & OPERATING GUIDE For Technical Service, contact Bunn-O-Matic Corporation at 1-800-286-6070. Bunn-O-Matic Corporation Post Office Box 3227, Springfield, Illinois 62708-3227 Phone (217) 529-6601 | Fax (217) 529-6644 www.bunn.com 53565.7001 H 4/21 © 2018 Bunn-O-Matic Corporation...

  • Page 2: Warranty

    SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND. In no event shall BUNN be liable for any other damage or loss, including, but not limited to, lost profits, lost sales, loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equipment, facilities...

  • Page 3: Table Of Contents

    00656.0001 Do not deform plug or cord. FAILURE TO COMPLY RISKS EQUIPMENT 37881.0000 DAMAGE, FIRE OR SHOCK HAZARD. WARNING READ THE ENTIRE OPERATING MANUAL BEFORE H O T USING THIS PRODUCT LIQUID 00986.0000M 10/14 ©1994 Bunn-O-Matic Corporation 00824.0002 35710.0000 00986.0000...

  • Page 4: North American And Ce Requirements

    NORTH AMERICAN REQUIREMENTS • This appliance must be installed in locations where it can be overseen by trained personnel. • For proper operation, this appliance must be installed where the temperature is between 41°F to 95°F (5°C to 35°C). • Appliance shall not be tilted more than 10° for safe operation. •...

  • Page 5: Site Requirements

    A tight coil of copper tubing in the water line will facilitate moving the brewer to clean the counter top. Bunn-O-Matic does not recommend the use of a saddle valve to install the brewer. The size and shape of the hole made in the supply As directed in the International Plumbing Code of the Inter- line by this type of device may restrict water flow.

  • Page 6: Electrical Hookup

    INITIAL SETUP Configuration 120V Configuration: This electrical service consists of 2 current carrying conductors 120V Models (L1 and Neutral) and a separate conductor for chassis ground. 120-208/240V Configuration: This electrical service consists of 3 current carrying conductors (L1, L2 and Neutral) and a separate conductor for chassis ground. 120-208/240V Models - FOR INDOOR USE ONLY - Electrical Hook-Up...

  • Page 7: Bean Hopper Setup

    INITIAL SETUP Bean Hopper Setup 1. Remove the bean hopper from the packaging; taped to the lid is the lid lock key - DO NOT LOSE THIS KEY. When not being used, keep the lid key in a secure place. the hopper is divided into three compartments with a lockable lid.
  • Page 8 INITIAL SETUP Bean Hopper Setup (continued) 4. Install the Bean Hopper into the machine as shown. Some minor movement may be required to settle the hopper into its proper seating. 5. Lock the Bean Hopper into place by pushing the hopper lock mechanism (Red Ball) to the left as shown.

  • Page 9: Powder Hopper Setup

    INITIAL SETUP Powder Hopper Setup 1. Remove the powder hoppers from the packaging. Before filling each with the appropriate product, verify that the auger spring is in it's correct position. If the auger spring is not engaged, rotate the auger driveshaft clockwise till the auger spring is fully seated as shown.

  • Page 10: Waste Bin / Drip Tray

    INITIAL SETUP Waste Bin / Drip Tray 1. Remove the waste bin from the packaging, and install as shown. A magnet is located on the back of the bin. NOTE: An optional through counter waste bin is available for unattended sites. 2.

  • Page 11: Filter Paper Installation

    INITIAL SETUP Filter Paper Installatio Install filter paper roll and then route the filter paper through the tractor drive as shown. THE PAPER WEIGHT MUST BE ON TOP OF THE ROLL 1. Pull the end of the paper roll up, and over 2.

  • Page 12: Bunnlink

    BUNNlink LTE ACTIVATION ► BUNNlink Models Only or Purchase Required. If you experience any issues with Activation, contact a ® BUNNlink administrator: bunnlink@bunnlink.com. 1. Scan the QR Code located on the machine. NOTE: If this is a kit install; scan the QR Code sticker located in the package or on the back of the BUNNlink board itself.
  • Page 13 (Google, Safari, Mozilla). 5. Enter 192.168.1.1 in the web address bar 6. On the BUNN login page enter the username BunnService. Then, enter Bunn123! in the password text field and press the log in button 7.
  • Page 14 BUNNlink PRODUCT REGISTRATION Scan to register your machine on BUNNlink ® customer care alerts, reports and further support. Please provide this QR code to the customer or manager of the site. OPERATING INTERFACE 1. The first screen to appear is the "Screen Saver". Touch the screen to begin.

  • Page 15: Operating Interface

    OPERATING INTERFACE 4. From the "COFFEE" screen, the user is prompted to make a size selection. The user is offered up to 4 cup sizes, plus optional carafe. "SMALL", "MEDIUM", "LARGE" and "EXTRA LARGE". Once a selection has been made, successive screens walk the user through the chosen beverage preparation, step-by-step with static and video imagery.

  • Page 16: Ada Selection Menu

    OPERATING INTERFACE ADA Interface For individuals needing access, the ADA control buttons are located just below the door and to the right of the dispenser. 1. To activate the ADA screen interface, the user must press the accessibility symbol (wheelchair icon). 2.
  • Page 17 OPERATING INTERFACE 3. Selections available through the ADA interface on this screen; Previous, Small, Medium, Large, Extra Large and Start. a. Next, using the ADA arrows, choose a Beverage size. b. Press OK to enter selection. c. Navigate to the Start button. d.

  • Page 18: Virtualtouch Operation

    QR code app) BUNN VirtualTOUCH requires a QR code scanner to access the application to dispense a drink. Depending on what brand tablet or smartphone you carry, it may require you to download a QR code app before using VirtualTOUCH.
  • Page 19 VirtualTOUCH OPERATION 4. Select Size. Press NEXT. 5. Place your Cup in position. For iced beverage, place cup with ice in position. Press OK. 6. Enter the 4-digit code as it is shown on the display of the machine and press DISPENSE. NOTE: This is to confirm that you are standing in front of the machine and ready to take the drink.

  • Page 20: Optional Cashless Payment System

    OPTIONAL CASHLESS PAYMENT SYSTEM 1. Place cup under dispense nozzle. Select cup size. 2. Swipe credit/debit card to start process. 3. Press the “CHECKOUT” button to lock in size selection. 4. Press the “START” button to dispense.

  • Page 21: Barcode Printer Setup

    BARCODE PRINTER SETUP NOTE: Printer hook up to the machine requires a db-9 cable. 1. If the machine is printer capable, and a printer has been connected, the machine must be set up to enable printing. 2. Navigate to the MACHINE SETTINGS screen, and touch the BARCODE PRINTER tab on the left.
  • Page 22 BARCODE PRINTER SETUP ► Automatically Generate Barcode ID’s (continued) b. Use the keypad to enter the barcode ID number for the first barcode you require. c. Hit ENTER d. The ID fields will be automatically populated with barcodes, starting with the ID number you entered.
  • Page 23 BARCODE PRINTER SETUP 2. Press Yes to clear all barcode ID's, or No to exit the menu. Setting Beverage Prices 1. To set the price for a size, press the Price box for the size to be set. 2. Use the keypad to set the price, then press Enter.
  • Page 24 BARCODE PRINTER SETUP Setting Beverage Prices 5. Verify that the correct price is shown for each size selection. Set Print Fields 1. Fields to be printed can be selected by pressing the Set Print Field button in the upper right. 2.
  • Page 25 BARCODE PRINTER SETUP 2. Insert a USB stick into the USB port on the back side of the front door. 3. Press OK. 4. The main screen will return. 5. Remove USB stick. 6. Close door. Print Settings 1. Printer setting can be sent to the printer by pressing the Print Settings button.

  • Page 26: Filter Paper Removal

    Grounds plus paper or separated for compost. 1. To remove the used paper, press and hold the BUNN logo icon at the top of the screen for 3 seconds to access the SERVICE ACCESS screen.
  • Page 27 FILTER PAPER REMOVAL 5. Remove the take-up roller by pulling straight out. 5. Remove the used paper roll from the machine, or push it into the grounds bin. Continue to "Filter Paper Replacement" section to reset the take-up roller. continued >...

  • Page 28: Filter Paper Replacement

    FILTER PAPER REPLACEMENT If you are starting with a new paper roll, start here. If you are continuing with a partial roll that you cut at the top spindle (shown above), go to step 2. 1. Install filter paper roll and then route the filter paper through the tractor drive as shown.
  • Page 29 8. Close the door, and return to the "SERVICE ACCESS" screen by pressing and holding the BUNN logo at the top of the screen for 4 seconds. 9. Pressing and holding the "Advance Paper" button will advance the paper to the proper length.

  • Page 30: Service Access

    SERVICE ACCESS 1. Press and hold the BUNN logo at the top of the screen for 3 seconds to access the SERVICE ACCESS screen. 2. At the SERVICE ACCESS screen, the user has access to Care And Cleaning, Active Notices, Advanced screens as well as, Paper Advance, and Clean Screen functionality.

  • Page 31: Care And Cleaning

    Care and Cleaning - General Cleaning Note The use of a damp cloth rinsed in any mild, non-abrasive, liquid detergent is recommended for cleaning all surfaces on Bunn-O-Matic equipment. Exterior Surfaces: • Do not use any abrasive materials. • Use a soft, dry cloth, wipe down the exterior surfaces of the dispenser to maintain the luster of the finish.

  • Page 32: Weekly

    SERVICE ACCESS DAILY Care and Cleaning (continued) Rinse Tab - Please Wait 3. Once the Start button has been pressed, the Care and Cleaning screen will show a progress bar - with the message "Please Wait - Rinsing". NOTE: If for any reason the rinsing process needs to be halted, press the Stop button.
  • Page 33 SERVICE ACCESS 4. Follow the instructions. Press Continue. 5. The machine will begin rinsing any loose grounds from the Brew Funnel. Cleaning Tablets After the funnel has been rinsed, the user will be prompted with a new screen and directions. 1.
  • Page 34 SERVICE ACCESS WEEKLY Cleaning Tablets (continued) 3. The machine will begin the cleaning cycle – hot water will be added to the cleaning tablet, disolving it for use as a cleaning agent. NOTE: The cleaning process can take up to 5 minutes to complete.
  • Page 35 SERVICE ACCESS Brew Funnel: Removal & Washing The Brew Funnel can be removed for a more thorough cleaning. This is recommended weekly or more often if required (heavy usage of the machine). 1. Open front door to remove Brew Funnel. NOTE: Brew Funnel must be in the upper position to be removed.
  • Page 36 SERVICE ACCESS WEEKLY Brew Funnel Cleaning (continued) 4. Clean the funnel using any mild, non-abrasive, liquid detergent. Do Not use abrasives to clean as this can damage the surface of the funnel. Rinse and Dry. 5. To reinstall the funnel, tip the top edge of the funnel under the Coffee Chute.
  • Page 37 SERVICE ACCESS WEEKLY Mixing Chamber Parts Cleaning • Remove the powder mixing chambers, steam traps, frothers and mixing chamber bases. • Remove the dispense hoses from the dispense nozzle assembly. • Clean all parts removed in warm soapy water. Use the provided cleaning brush (PN 26367.0000) to clean bores and orifices.

  • Page 38: Active Notices

    SERVICE ACCESS Active Notices 1. Press and hold the BUNN logo at the top of the screen for 3 seconds to access the SERVICE ACCESS screen. 2. From the SERVICE ACCESS screen, press the Active Notices button. NOTE: Pressing the BUNN icon will return the user to the main screen.

  • Page 39: Customer Care Alerts

    SERVICE ACCESS Customer Care Alerts These alerts appear on the information bar at the bottom of the screen. They can be done by someone without technical knowledge. Example of Information Bar at bottom of screen showing alert. CUSTOMER CARE ALERTS RECOMMENDED STEPS Brew Lockout Wait, Tank is Heating...

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44400.6240

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