PhD Solutions MXC-P442-HDTL Operation Manual page 22

Return to Supplier
When shipping the unit, carefully pack and send it prepaid (preferably in the original packaging) with a
tracking number and adequate insurance. Please include a document or letter detailing the reason for
return and include a daytime telephone number and/or email address where you can be contacted.
If repair is required during the limited warranty period, the purchaser will be required to provide a
sales receipt or other proof of purchase, indicating date and location of purchase as well as the price
paid for the product. The customer will be charged for the repair or replacement of any unit received
unless such information is provided.
Warranty Limits and Exclusions
1. This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship and
DOES NOT COVER normal wear and tear or cosmetic damage.
The limited warranty also DOES NOT COVER damage that occurs in shipment or failures caused by
products not supplied by the warrantor.
Failures resulting from accident, misuse, abuse, neglect, mishandling, misapplication, alteration,
incorrect installation, set-up adjustment, implementation of/to consumer controls, improper
maintenance, power line surge, lightening damage, Electro static discharge (ESD) ,modification,
service by anyone other than a manufacturer-approved service centre or factory-authorised
personnel, or damage attributable to acts of God.
2. There are no express warranties except as listed under "limited warranty coverage." The warrantor
is not liable for incidental or consequential damage resulting from the use of this product or arising out
of any breach of this warranty.

For example: damage for lost time, the cost of having a person/persons remove or re-install
previously installed equipment, travel to and from service location, loss of or damage to
media, images, data or other recorded/stored content.
ANY PARTS AND SERVICE NOT COVERED BY THIS LIMITED WARRANTY ARE
THE RESPONSIBILITY OF THE CUSTOMER.
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