Troubleshooting Tables - Stoelting CC Series Owner's Manual

4.3 TROUBLESHOOTING TABLES

PROBLEM
1 Flow is not high enough.
Custard is running
too cold or auger
2 Hopper is low or out of mix.
blades chatter
3 Flow valve is plugged.
during running.
4 The refrigeration system is set too cold
1 Flow is too high.
2 The refrigeration system for that barrel
Custard is running
too soft. 3 Condenser on remote unit is blocked. 3 Check for blockage and clean if necessary.
4 Water cooled machine has water shut
5 Refrigeration system not functioning
1 Hopper is low or out of mix.
Beater motor
2 Flow valve is plugged.
freezes up in the
3 Flow valve is set too low.
run mode.
4 Belt is loose and slipping.
1 Restriction in the faceplate.
Restriction of
custard or lemon
ice in the faceplate
2 Solid obstruction in faceplate.
Owner's Manual #513642
POSSIBLE CAUSE
for the mix.
set too warm for the mix.
off.
correctly.
1 Increase the fl ow. Machine needs to run for at
least a minute before you see a change in the
product.
2 Add Mix
3 Check fl ow valve.
4 Call Stoelting service department and we can
help over the phone to adjust setting properly.
1 Decrease the fl ow. Machine needs to run for at
least a minute before you see a change in the
product.
2 Call Stoelting service department and we can
help over the phone to adjust setting properly.
4 Check that water is connected and turned on.
5 Call Stoelting service department.
1 Add Mix
2 Check fl ow valve.
3 Increase the fl ow setting.
4 Check the belt and tighten if necessary.
1 Use the rake to free the restriction and
increase the fl ow rate setting by about 0.5.
After a minute, repeat these steps if no results
are seen.
2 Inspect the fl ow valve for solid custard or
lemon pulp obstruction in the hopper.
23
REMEDY
CC Model Machines