Alarm List - Roth Softline – Controller 8 ch Master Manual

XVI. ALARM LIST
System alarm
Sensor damaged (room sensor, floor sensor)
No communication with sensor/wireless
regulator
No communication with module/
control panel/wireless contact
No Open Therm communication
Software update
Radiator actuator alarm
Error #1 - Calibration error 1 –
Moving the screw to the mounting position
took too much time
Error #2 - Calibration error 2 –
The screw is maximally pulled out.
No resistance while pulling out
Error #3 - Calibration error 3 -
The screw has not been pulled out enough -
the screw meets resistance too early
Error #4 - No feedback
Error #5 - Low battery level
Error #6 - Encoder is locked
Error #7 - To high voltage
Error #8 - Limit switch sensor error
Possible cause
Sensor shorted or damaged
- No range
- No battery
- Flat battery
No range
- Communication cable damaged
- Gas boiler switched off or damaged
System communication versions in two
devices are not compatible
The limit switch sensor is damaged
The actuator has not been screwed to the
valve or has not been screwed completely
- The valve stroke is too big or the valve
dimensions are not typical
- Actuator current sensor is damaged
- The valve stroke is too small or the valve
dimensions are not typical
- Actuator current sensor is damaged
- Low battery level
- The master controller is switched off
- Poor range or no range in the master
controller
- Radio module in the actuator is damaged
The battery is flat
The encoder is damaged
- Unevenness of the screw, the thread etc.
may cause excessive resistance
- Too high resistance of gear or motor
- Current sensor is damaged
Limit switch sensor damaged
How to fix
- Check the connection with the sensor
- Replace the sensor with a new one or
contact the service staff if necessary.
Put the sensor/regulator in a different place
- Insert batteries in the sensor/regulator
The alarm deactivates automatically when
communication is established.
Put the device in a different place or use a
repeater to extend the range.
The alarm deactivates automatically when
communication is established.
Check the connection with the gas boiler.
Contact the service staff if necessary.
Update the software to the latest version.
Call the service staff
- Check if the controller has been installed
properly
- Replace the batteries
- Call the service staff
- Replace the batteries
- Call the service staff
- Turn on the master controller
- Reduce the distance from the master
controller
- Call the service staff
Replace the battery
Call the service staff
Call the service staff
Call the service staff
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