Omega CN9000A Series User Manual page 91

OMEGA warrants this unit to be free of defects in materials and workmanship and to give satisfactory service
for a period of 37 months from date of purchase. OMEGA Warranty adds an additional one (1) month grace
period to the normal three (3) year product warranty to cover handling and shipping time. This ensures
that our customers receive maximum coverage on each product. If the unit should malfunction, it must be
returned to the factory for evaluation. Our Customer Service Department will issue an Authorized Return (AR)
number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to be
defective it will be repaired or replaced at no charge. However, this WARRANTY is VOID if the unit shows
evidence of having been tampered with or shows evidence of being damaged as a result of excessive
corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other
operating conditions outside of OMEGA's control. Components which wear or which are damaged by misuse
are not warranted. These include contact points, fuses, and triacs.
We are glad to offer suggestions on the use of our various products. Nevertheless, OMEGA
only warrants that the parts manufactured by it will be as specified and free of defects.
OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND
WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE AND ALL IMPLIED
WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
LIMITATION OF LIABILITY: The remedies of buyer set forth herein are exclusive and the total
liability of OMEGA with respect to this order, whether based on contract, warranty,
negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price
of the component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
Every precaution for accuracy has been taken in the preparation of this manual; however, OMEGA
ENGINEERING, INC. neither assumes responsibility for any omissions or errors that may appear nor
assumes liability for any damages that result from the use of the products in accordance with the information
contained in the manual.
SPECIAL CONDITION: Should this equipment be used in or with any nuclear installation or activity, buyer
will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the
use of the equipment in such a manner.
Direct all warranty and repair requests/inquiries to the OMEGA ENGINEERING Customer Service
Department. Call toll free in the USA and Canada: 1-800-622-2378, FAX: 203-359-7811; International: 203-
359-1660, FAX: 203-359-7807.
BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, YOU MUST OBTAIN AN AUTHORIZED RETURN
(AR) NUMBER FROM OUR CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING
DELAY'S). The assigned AR number should then be marked on the outside of the return package and on any
correspondence.
FOR WARRANTY RETURNS, please have
the following information available BEFORE
contacting OMEGA:
1. P.O. number under which the product
was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems you are having with the product.
OMEGA's policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 1994 OMEGA ENGINEERING, INC. All rights reserved. This documentation may not be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in
whole or in part, without prior written consent of OMEGA ENGINEERING, INC.
WARRANTY
RETURN REQUESTS / INQUIRIES
FOR NON-WARRANTY REPAIRS OR
CALIBRATION, consult OMEGA for current
repair/calibration charges. Have the following
information available BEFORE contacting
OMEGA:
1. P.O. number to cover the COST of the
repair/calibration,
2. Model and serial number of product, and
3. Repair instructions and/or specific problems you are
having with the product.