Getting Help - Cabletron Systems Access Server 316 Hardware Owner's Manual

Title
Cabletron RADIUS Server Installation Guide
Cabletron RADIUS Server Management Guide
The manuals referenced above can be viewed or printed from the CD-ROM
included with the Access Server 316 or can be obtained on the World Wide Web in
Adobe Acrobat Portable Document Format (PDF).

Getting Help

For additional support related to this device or document, contact Cabletron
Systems using one of the following methods:
World Wide Web
Phone
Internet mail
FTP
Login
Password
To send comments or suggestions concerning this document, contact the Cabletron
Systems Technical Writing Department via the following
email address: TechWriting@cabletron.com
Make sure to include the document Part Number in the email message.
Before calling Cabletron Systems, have the following information ready:
• Your Cabletron Systems service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (e.g.,
changing mode switches, rebooting the unit, etc.)
• The serial and revision numbers of all involved Cabletron Systems products in
the network
• A description of your network environment (layout, cable type, etc.)
• Network load and frame size at the time of trouble (if known)
• The device history (i.e., have you returned the device before, is this a recurring
problem, etc.)
• Any previous Return Material Authorization (RMA) numbers
http://www.cabletron.com/
(603) 332-9400
support@cabletron.com
ftp://ftp.cabletron.com/
anonymous
your email address
Part Number
9032863
9032864
Preface
ix