Troubleshooting Guide - Vinotemp DESIGNER Series Manual

Vinotemp International ● info@vinotemp.com ● P: 1.800.777.8466 ● F: 310-886-3310
You can solve many common ice maker problems easily, saving you the cost of a
service call. Try the suggestions below to see if you can solve the problem
before contacting Vinotemp at info@vinotemp.com.
Problem
The machine
doesn't operate.
The water
doesn't feed in
after the
machine starts.
Machine makes
ice, but bin does
not fill up with
ice.
Water is leaking
out of the unit.
Cubes are
partially formed
or are white on
the bottom.
Noise during
operation
16

TROUBLESHOOTING GUIDE

Possible Cause
• The ice maker is
unplugged.
• The fuse is blown.
• The ice maker power
button is set at OFF.
The ice storage bin is
full of ice.
• The water supply tap is
turned off.
• The water supply pipe
is not properly
connected.
• The condenser may be
dirty.
• The air flow to the ice
maker may be
obstructed.
• The ambient
temperature and water
temperature are high,
or unit is near some
heat source.
• Some water falls to the
floor when you open
the door to remove ice
from storage bin.
• Water supply
connection is leaking.
• Drain pipe higher than
drain outlet.
• Not enough water in
the water trough.
• The feet are not leveled
and locked.
• Certain sounds are
normal.
Possible Solution
• Plug the ice maker in.
• Replace fuse. If it happens again,
call for service to check for a short
circuit in the unit.
• Switch the ice maker power button
to ON.
• Remove some ice cubes. Be sure the
ice-full probe is free of ice.
• Turn on the water supply tap.
• Reconnect the water supply pipe.
• Clean the condenser.
• Check the installation.
• Normal condensation on the door or
some water together with ice. Take
care when you take out ice.
• Tighten fitting. See Connecting the
water line.
• Lower drain pipe.
• Check if the water supply pressure
is below 15 psig.
• Check water supply or filter may be
restricted.
• Check for a water leak at the water
trough.
• Level and lock the feet. See Leveling
the Ice Maker.
• See Sounds.