Samsung SR8848 User Manual page 225

Troubleshooting
CHECKLIST BEFORE SVC CALLS
SYMPTOM
Robotic vacuum •
cleaner cannot
fi nd the charger.
•
•
•
•
Robotic vacuum
cleaner passes
through the
VIRTUAL GUARD.
•
•
The battery •
usage time of the
VIRTUAL GUARD
is too short.
CHECKLIST
Check whether the power
plug of the charger is plugged
correctly into the outlet.
If there are any obstacles within
a range of about 1m in front of
the charger and about 0.5m
range to the left and right of the
charger, you should remove the
obstacles.
If there are any foreign
substances on the change pin,
wipe them off with a dry towel.
Is the VIRTUAL GUARD installed
near the charger?
Are the batteries of the VIRTUAL
GUARD worn out?
Is the VIRTUAL GUARD set to
Guard (virtual door) mode?
Is the Mode lamp turned off?
Are you using manganese drycell
batteries?
MEASURE TO TAKE
•
Move the VIRTUAL GUARD to
another place so that the robotic
vacuum cleaner can charge
automatically.
•
Replace the batteries.
(2 type D (LR20) alkaline
batteries)
•
Set the VIRTUAL GUARD to
Fence (virtual wall) mode.
• Check if the VIRTUAL GUARD
is turned off and then set the
VIRTUAL GUARD to a desired
mode.
• Replace the batteries with new
alkaline batteries.
(2 type D (LR20) alkaline
batteries)
Troubleshooting _41