Troubleshooting; Normal Noise While The Appliance Is Working; Reconfiguring The Hob - Siemens EH611BE10J Instruction Manual

Troubleshooting

Malfunctions often have simple explanations. Please read the
following notes before calling the after-sales service.
Display Fault
None The power supply has been interrupted.
The cookware is not compatible with
μ
induction hobs. The diameter of the cook-
ware does not match that of the hotplate.
An internal fault has occurred.
"
Cleaning protection is activated.
–
The control panel is wet or an object is
"§‹„
resting on it.
The hob has overheated.
/
"ƒ "•
The cookware is not compatible with
"„
induction hobs.
Incorrect power supply; it is outside the
"‡
normal operating range.
The air inlet is blocked.
"‰
An internal fault has occurred.
/
"' "...
* If the indicator does not go out, call the after-sales service.
Do not place hot cookware on the control panel.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs must only be carried
out by one of our trained after-sales engineers.
Incorrect repairs to your appliance may present considerable
risks for the user.

Normal noise while the appliance is working

Induction heating technology is based on the creation of
electromagnetic fields that generate heat directly at the base of
the pan. Depending on how the pan has been manufactured,
certain noises or vibrations may be produced such as those
described below:
A deep humming sound as in a transformer
This noise is produced when cooking with a high power level. It
is caused by the amount of energy transferred from the hob to
the pan. The noise disappears or becomes faint when the
power level is lowered.
A low whistling sound
This noise is produced when the pan is empty. The noise
disappears when water or food is added to the pan.
A crackling sound
This noise occurs in pans which are made from different
materials superimposed on one another. It is caused by the
vibrations that occur in the adjoining surfaces of the different
superimposed materials. The noise comes from the pan. The
amount of food and cooking method can vary noise intensity.
A high-pitched whistling sound
This noise is produced mainly in pans made from different
materials superimposed on one another, and it occurs when
such pans are heated at maximum power on two hotplates at
the same time. The whistling disappears or becomes fainter as
soon as the power level is lowered.
10
Action
Check other electrical appliances to determine whether the power sup-
ply has been interrupted.
Use cookware of the right diameter that is compatible with induction
hobs.
Disconnect the hob from the power supply. Wait 30 seconds and
reconnect it again.*
Deactivate the cleaning protection.
Dry the control panel or remove the object.
Wait until the hob has cooled down sufficiently.
Use cookware that is compatible with induction hobs.
Please contact your electricity provider.
Remove the blockage.
Disconnect the hob from the power supply. Wait 30 seconds and
reconfigure the hob.*
Noise from the fan
For proper use of the electronic system, the temperature of the
hob must be controlled. To do this, the hob has a fan which
turns on when a high temperature is detected. The fan may also
work by inertia after the hob has been switched off, if the
temperature detected is still too high.
The noises described are normal, they are part of induction
heating technology and not a sign of malfunction.

Reconfiguring the hob

If an internal error occurs, the hob must be reconfigured.
Note: Remove all cookware from the hob
Keep a pan to hand, which is 16 cm in diameter and is
compatible with an induction hob.
Disconnect the power supply to the appliance
1.
Reconnect the power supply to the appliance
2.
Note: You must complete the following steps within two
minutes.
With one hand, press and hold
3.
With the other hand, select each hotplate one-by-one in an
4.
anticlockwise direction starting with the front-right hotplate.
If an audible signal sounds twice, repeat steps 1-4.
flashes on all display panels.
¬
Take your hands off the hob
5.
Press and hold
6.
Wait until lights up permanently.
"
7.
After a few seconds,
The existing configuration is cleared
Select a hotplate.
8.
Place the pan on the hotplate selected.
9.
Wait until ' changes to
10.
Carry out steps 8-10 for all hotplates.
The hotplate is reconfigured.
A
and at the same time until
A @
changes to .
" '
¬ .
flashes.
"