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Useful Information
Answering system
Problem
The unit does not record new
messages.
I cannot operate the answering
system remotely.
The unit does not emit the
specified number of rings.
Liquid damage
Problem
Liquid or other form of moisture
has entered the handset/base
unit.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
54
KX-TGF310_320BX_UE_0706_ver002.pdf 54
Cause/solution
R The answering system is turned off. Turn it on (page 41).
R The message memory is full. Erase unwanted messages
(page 42).
R The recording time is set to "Greeting Only". Change the
setting (page 47).
R Your phone service provider's voicemail service may be
answering your calls before the unit's answering system can
answer your calls. Change the unit's number of rings setting
(page 46) to a lower value, or contact your phone service provider.
R The answering system will not answer incoming calls while the
other devices such as handsets are engaged in a call.
R The remote access code is not set. Set the remote access code
(page 45).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access code
setting to check your current code (page 45).
R The answering system is turned off. Turn it on (page 46).
R If the first ring is turned off (page 29), the number of rings
decreases by 1 from the specified number of rings.
Cause/solution
R Disconnect the AC adaptor and telephone line cord from the base
unit. Remove the batteries from the handset and leave to dry for
at least 3 days. After the handset/base unit are completely dry,
reconnect the AC adaptor and telephone line cord. Insert the
batteries and charge fully before use. If the unit does not work
properly, contact an authorised service centre.
7/29/2015 11:36:02 AM
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