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Panasonic KX-TGP500 Set Up And Usage Instructions

Sip cordless phone
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Panasonic KX-TGP500 SIP Cordless Phone
Set up and Usage Instructions
 Before you begin setting up the phone, make sure you
have created a Voice Carrier extension in your PBX for
this device. From our Knowledge Base, you'll find
"Adding a New
Extension" for complete instructions.
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Summary of Contents for Panasonic KX-TGP500

  • Page 1 Panasonic KX-TGP500 SIP Cordless Phone Set up and Usage Instructions  Before you begin setting up the phone, make sure you have created a Voice Carrier extension in your PBX for this device. From our Knowledge Base, you’ll find “Adding a New...
  • Page 2: Setting Up The Equipment

    Setting up the Equipment 1. Connect the Base Station 2. Set up the Handset  These two steps are all that’s needed with phones ordered from Voice Carrier, as we pre-configure the device before shipment. If you are provisioning your own purchased phones, the following pages provides instructions for four additional steps: 3.
  • Page 3: Connect The Base Station

    1. Connect the Base Station Important:  Use only the supplied Panasonic AC adaptor PQLV219 or PQLV219 (03).  KX-TGP550 only: Do not connect the Ethernet cable connected to the PoE hub to the PC port of the unit. Doing so may cause severe...
  • Page 4 2. Set up the Handset a Steps 1 and 2 are all that’s needed with phones ordered from Voice Carrier, as we pre-configure the device before shipment. If you are provisioning your own purchased phones, the following pages provides instructions for four additional steps...
  • Page 5 Note: this step not necessary if you 3. Identify the IP Address ordered the phone from Voice Carrier. 1. With the base station powered on and connected to the internet, toggle to the IP Service icon in the main menu and press Select. 2.
  • Page 6 Note: this step not necessary if you 4. Ensure you have latest Firmware ordered the phone from Voice Carrier. 1. Download latest firmware from Panasonic and save it to your desktop: http://panasonic.net/pcc/support/sipphone/download/us.html 2. Log into the phone’s web portal using the IP address obtained earlier (example: http://192.168.1.10).
  • Page 7 Note: this step not necessary if you 5. In web portal, configure to extension ordered the phone from Voice Carrier. 1. With the base station powered on and connected to the internet, from a web browser on a computer on the same network, enter the IP Address found earlier (e.g., http://192.168.1.10) 2.
  • Page 8 Note: this step not necessary if you 5. In web portal, Add VM Access # ordered the phone from Voice Carrier. 1. Select Telephone tab, Select Line 1, and enter *97 as your Voice Mail Access Number 2. Click Save. The Phone is now ready for use! Note: One base station supports up to six handsets.
  • Page 9 How to Use the Handset 1. Making a Call 2. Answering a Call 3. Transferring a Call...
  • Page 10 1. Making a Phone Call...
  • Page 11 2. Answering a Call 3. Transferring a Call...