Zoeller BASEMENT SENTRY STBC301 Manual
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Zoeller BASEMENT SENTRY STBC301 Manual

High performance sump pump combo
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B Y
Zoeller® is a registered trademark of Zoeller
Co. All Rights Reserved.
BasementSentry.com
ATTACH YOUR RECEIPT HERE
Purchase Date
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-800-584-8089, 7:30 a.m. - 5:00 p.m., EST, Monday - Friday.
HIGH PERFORMANCE
1
© 2021. All rights reserved.
SUMP PUMP
COMBO
MODEL #STBC301
Español p. 23
PN 157426 A SW1664 A

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Summary of Contents for Zoeller BASEMENT SENTRY STBC301

  • Page 1 HIGH PERFORMANCE SUMP PUMP COMBO MODEL #STBC301 Zoeller® is a registered trademark of Zoeller Co. All Rights Reserved. Español p. 23 BasementSentry.com ATTACH YOUR RECEIPT HERE Purchase Date Questions, problems, missing parts? Before returning to your retailer, call our customer service department at 1-800-584-8089, 7:30 a.m.

  • Page 2: Package Contents

    PACKAGE CONTENTS DESCRIPTION QUANTITY Primary/backup pump and pipe assembly (Includes a high-capacity primary pump, back-up pump, controller, alarm system, battery charger, PVC pipe with fittings, inline check valve) Battery box Controller SAFETY INFORMATION Please read and understand this entire manual before attempting to assemble, operate, or install the product.
  • Page 3 SAFETY INFORMATION WARNING • ELECTRICAL SHOCK ALERT. Do not disassemble the motor housing. The motor has NO repairable internal parts and disassembly may cause dangerous electrical wiring issues. • ELECTRICAL SHOCK ALERT. Before installing this product, have the electrical circuit checked by an electrician to ensure proper grounding.

  • Page 4: General Pump Information

    PREPARATION Estimated Installation Time: 1-2 hours Materials required for assembly: Basement Sentry brand deep cycle battery 1-1/2-in. Schedule 40 PVC pipe and fittings, PVC primer and glue, Phillips screw driver, hand saw SPECIFICATIONS PERFORMANCE IN GALLONS PER MINUTE PUMP 0 FT. 5 FT.

  • Page 5: Installation Instructions

    115 V GFCI outlet INSTALLATION INSTRUCTIONS NOTE: Install the battery backup system when the primary pump is not needed. Read instructions and prepare all supplies before beginning installation. Disconnect power to primary sump and remove from sump basin. NOTE: Before gluing any fittings, dry fit all connections to verify proper fit.
  • Page 6 INSTALLATION INSTRUCTIONS 4. Place the battery inside the battery box and connect To controller the leads from the controller to the battery terminals. Connect positive (+) lead to positive terminal on the battery and black negative (-) lead to the negative battery terminal.
  • Page 7 INSTALLATION INSTRUCTIONS 7. Reconnect power to the primary sump pump by GFCI Outlet plugging the primary sump pump into the outlet on the front of the controller.This will enable the FLOAT POWER STATUS TEST 24/7 BASEMENT PROTECTION BATTERY PUMP SILENCE 1-800-584-8089 DC POWER BasementSentry.com...
  • Page 8 BASEMENT SENTRY CONTROLLER FUNCTIONS 3. Test and Silence/Reset - Holding both buttons together for about six seconds will initiate a factory reset. This returns the firmware’s device configuration to the state in which Test P L A T I N U M FLOAT it left the factory.
  • Page 9 CONNECTING THE CONTROLLER TO Z CONTROL ® Option 1 - Use the Mobile App (iOS and Android) (Continued) • Verify your WiFi router is connected to the internet • Any VPNs or other network controls may need to and that it is broadcasting a visible, secure, be temporarily turned off during setup.
  • Page 10 CONNECTING THE CONTROLLER TO Z CONTROL ® Use the Mobile App (iOS and Android) (Continued) 3. Once you’re logged in to your account, create locations by touching the “+ “ from the Locations screen. Touch + to create locations 4. Once a location is created, you will need to add a device.
  • Page 11 CONNECTING THE CONTROLLER TO Z CONTROL ® Use the Mobile App (iOS and Android) (Continued) 6. When the captive screen opens, use the WiFi Scan button to find the WiFi network you want the controller to use, select it from the list provided at the bottom of the screen (you may need to scroll), and type the password in the field.
  • Page 12 CONNECTING THE CONTROLLER TO Z CONTROL ® Option 2 - Use your mobile device or computer to connect directly to the Basement Sentry controller Instead of using a mobile device and the Z Control • Band steering may need to be temporarily turned ®...
  • Page 13 CONNECTING THE CONTROLLER TO Z CONTROL ® Connecting with your mobile device or computer (Continued) 2. Standing near the controller, use your phone, tablet, or computer to look for the Basement Sentry controller SSID in your WiFi settings. It will look similar to “ZCTL_Fit_xxxx” where “xxxx”...
  • Page 14 CONNECTING THE CONTROLLER TO Z CONTROL ® Connecting with your mobile device or computer (Continued) 4. Once the controller LED is solid, log in to your account (or create one) at zcontrolcloud.com. Click WiFi Scan button Available WiFi will show here. Choose the one you want.

  • Page 15: Start-Up And Operation

    CONNECTING THE CONTROLLER TO Z CONTROL ® Firmware Updates The Basement Sentry controller is capable of OTA, turn off while the update is being installed. After up or over-the-air firmware updates. It’s possible that to one minute, the controller will restart and return the controller could perform an update immediately if to normal operation.
  • Page 16 START-UP AND OPERATION 2. Check the controller. The system light should be green when the unit is plugged into a 115V outlet. All lights will be green when plugged into 115V outlet P L A T I N U M FLOAT POWER STATUS...
  • Page 17 START-UP AND OPERATION 5. Lift the lower (operational) float on the backup pump float switch. After one second, the backup pump will run and the alarm will sound. Be sure the inlet of the backup pump is above the inlet of the primary pump. Press ‘Silence’...
  • Page 18 START-UP AND OPERATION 8. Push the ‘Silence’ button when the pump is running to turn off the alarm. The pump will continue to run for an additional ten seconds after the float has been lowered or until the controller senses water is being pumped.

  • Page 19: Care And Maintenance

    START-UP AND OPERATION 11. The four circle LED’s will be blue when charging the battery. The battery LED will flash slowly. Once charging is complete, all four circle LED’s will turn Solid green light green. when charged P L A T I N U M FLOAT Press to POWER...
  • Page 20 BATTERY This backup system requires a good quality, 12V battery in order to provide maximum pumping time when needed. A Basement Sentry brand battery is recommended. Otherwise, use an AGM deep-cycle 12 volt 105 amp-hour marine battery or larger. Wet cell batteries contain acid and precautions must be taken when handling.

  • Page 21: Troubleshooting

    TROUBLESHOOTING DANGER RISK OF ELECTRIC SHOCK. Always disconnect power source before attempting to install, service, or maintain the pump. Never handle a pump with wet hands or when standing on wet or damp surface or in water. Fatal electrical shock could occur. PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION...

  • Page 22: Warranty

    WARRANTY This product is warranted for three years from the date of purchase. Subject to the conditions hereinafter set forth, the manufacturer will repair or replace to the original consumer any portion of the product which proves defective due to defective materials or workmanship. To obtain warranty service, contact the dealer from whom the product was purchased.

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