Honeywell Ademco Vista Series Faq page 2

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My alarm is going off and I can't stop it! What can I do?

The system needs to be disarmed.

Enter your 4 digit master code + off (1) OR use your keychain remote. (Note: if the alarm was set off by

using a keychain panic, then the panel must be disarmed using the 4 digit master code.)

1. If you do not remember your 4 digit master code try guessing any 4 numbers you may have used (last

4 of SSN, birth date, bank pin, etc).

2. Use the OFF button on a keychain remote if you have one.

3. If you still cannot disarm using a 4 digit code, and do not have a keychain remote, then to stop the

beeping you must power down the system (Refer to "powering down your panel"). After powering

down the panel, leave it powered down and call Technical Support during our available hours for

further assistance.

My system will not stop beeping, what can I do to stop it?

Press the "*" button twice, and read the display on the screen it will say what the error is. If it reports a

number like 01-20 it is referring to a zone with your system (front door, back door, etc). If it says 26-42 It could be

one of your key chains. If you do not have a zone list, call into tech support during our available hours. Below is a list

of common error codes:

Check Zone ##

1. If you have a zone list of what numbers your sensors are assigned to check that for the

location of the problem sensor.

2. Check your doors and windows make sure they are properly closed. Make sure all covers are

attached properly.

Low Battery Zone ##

1. Compare the zone ## to your zone list to find which zone has a low battery, and then replace

that battery. If it says any number between 26 and 42 then it is a Keyfob battery may need to

be replaced.

FC, BF, 94,CA, or EA

1. You can try clearing the fault by disarming your system Master code + off (1) two times in a row. If

that does not clear issue please contact Technical Support.

SYSTEM Low battery, OC , or 70

1. Please contact Technical Support during available hours for further assistance.

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