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Troubleshooting
Speakers/amplifier no longer produce sound. / Sound is limited to the device's speakers only.
First try this: Make sure the amplifier has been charged. If the amplifier is charged ...
Next try this: Make sure Airplane Mode is off. Press the device's Home button and choose Settings.
If Airplane Mode is on, turn it off.
Then try this: Check the blue LED on the side of the amplifier. If it is flashing, the amplifier needs to be
reconnected. Choose Settings > Bluetooth and select the Bluetooth identifier from the Bluetooth
"Devices" list.
Amplifier battery status is not displayed with device battery status
Select Menu and Settings and then scroll to the Amp Connect section. The Select Amp setting
should show Connected. If it does not, select the setting and select your device's amplifier from the
Amp window.
PRiO User's Guide
To contact PRC for operational or technical support
Phone
1-800-262-1990
Email
service@prentrom.com
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