QNAP TL-D800C User Manual

QNAP TL-D800C User Manual

Jbod enclosure

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JBOD Enclosure
TL-D800C
User Guide
Document Version: 2
03/02/2020

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Summary of Contents for QNAP TL-D800C

  • Page 1 JBOD Enclosure TL-D800C User Guide Document Version: 2 03/02/2020...
  • Page 2: Table Of Contents

    4. Basic Operations LEDs................................21 Audio Alert..............................21 Fan Speed Switch............................22 5. Troubleshooting Forcing Storage & Snapshots or QNAP JBOD Manager to Recognize the JBOD Enclosure....23 Hot-swapping Failed Drives........................23 Support and Other Resources........................24 6. Glossary QTS................................25 QNAP JBOD Manager..........................25 Storage &...
  • Page 3: Preface

    TL-D800C User Guide 1. Preface About This Guide This guide provides information on the QNAP TL-D800C JBOD enclosure and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
  • Page 4: Product Overview

    Drives installed in the JBOD enclosure can be managed independently or be configured as software RAID by the host device. The TL-D800C features a USB 3.1 Gen 2 Type-C port to ensure quick and efficient data transfer between the JBOD enclosure and the host device.
  • Page 5: Package Contents

    TL-D800C User Guide Component TL-D800C Switches • Power Important QNAP recommends waiting at least two seconds after powering off the JBOD enclosure before powering it on again. • Fan speed • Audio alert Dimensions Form factor Tower Dimensions (H x W x D) 188.20 x 329.30 x 281.40 cm...
  • Page 6: Components

    TL-D800C User Guide Item Quantity Screws for 3.5-inch drives Screws for 2.5-inch drives Quick Installation Guide (QIG) Components Front Panel Component Component Drive LEDs Link LED Fan error LED Status LED Product Overview...
  • Page 7: Rear Panel

    TL-D800C User Guide Rear Panel Component Component Power input Fan speed switch System fan 1 USB 3.1 Gen 2 Type-C port System fan 2 USB cable clip slot Kensington security slot Audio alert switch Power switch Drive Numbering Product Overview...
  • Page 8: Installation Requirements

    TL-D800C User Guide Installation Requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals Hardware and peripherals •...
  • Page 9: Hardware Installation

    This section provides information on installing drives and connecting the JBOD enclosure to a NAS or computer. Drive Installation QNAP JBOD enclosures are compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid- state drives. Installing 3.5-inch Drives on 3.5-inch Trays Warning Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 10 TL-D800C User Guide 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the tray. b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
  • Page 11 TL-D800C User Guide d. Optional: Attach the screws to further secure the drive. Important QNAP recommends attaching the screws to the drive trays when transporting the device. 4. Load the tray into the drive bay. a. Insert the tray into the bay.
  • Page 12: Installing 2.5-Inch Drives On 3.5-Inch Trays

    TL-D800C User Guide c. Optional: Lock the tray. 5. Power on the JBOD enclosure. Note The JBOD enclosure may take up to 30 seconds to detect the new drive. Installing 2.5-inch Drives on 3.5-inch Trays Warning Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 13 TL-D800C User Guide 2. Remove a drive tray. a. Optional: Unlock the tray. Note The preinstalled drive trays come unlocked. Important Ensure that the drive tray keys are stored in a safe place. b. Pull the handle to release the tray.
  • Page 14 TL-D800C User Guide a. Remove the right fastening panel from the tray. b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
  • Page 15: Connecting The Jbod Enclosure To A Nas

    The JBOD enclosure may take up to 30 seconds to detect the new drive. Connecting the JBOD Enclosure to a NAS Important • QTS supports a maximum of two JBOD enclosures. • QNAP JBOD enclosures do not support USB 2.0 connections. Hardware Installation...
  • Page 16 You can resolve this issue by installing a USB expansion card in the host device. Compatible USB expansion cards can be purchased from QNAP or an authorized reseller. • The NAS must run QTS hero or QTS 4.4.2 (or later version).
  • Page 17: Connecting The Jbod Enclosure To A Computer

    Connecting the JBOD Enclosure to a Computer Important • QNAP JBOD enclosures cannot be connected to more than one host at a time. • QNAP JBOD enclosures do not support USB 2.0 connections. • Depending on the number of installed drives, the JBOD enclosure may consume more USB endpoints than the host device can support on a single USB connection.
  • Page 18: Attaching The Usb Cable Clip

    4. Power on the JBOD enclosure. 5. Power on the computer. 6. Verify that the JBOD enclosure is recognized by the computer. a. Go to your computer's disk management utility or open QNAP JBOD Manager in Windows or Ubuntu. Note To download QNAP JBOD Manager, go to https://download.qnap.com.
  • Page 19 TL-D800C User Guide 2. Insert the cable into the clip. 3. Close the clip to secure the cable. Hardware Installation...
  • Page 20: Removing A Usb Cable From The Usb Cable Clip

    TL-D800C User Guide Removing a USB Cable from the USB Cable Clip 1. Open the cable clip. 2. Remove the cable from the clip. Hardware Installation...
  • Page 21 TL-D800C User Guide Hardware Installation...
  • Page 22: Basic Operations

    A drive read/write error occured. Note The drive LEDs only function when connected to a NAS or computer running QTS, QTS hero, or QNAP JBOD Manager. Audio Alert Note The audio alert can be toggled on and off by using the audio alert switch on the rear panel of the JBOD enclosure.
  • Page 23: Fan Speed Switch

    TL-D800C User Guide Duration Frequency Description Long beep (2 seconds) 3 (every 5 • The system fan is not functioning. minutes) • The system temperature is over the threshold. Note • The default temperature warning threshold is 65°C. You can set the threshold to a temperature between 55°C and 69°C using...
  • Page 24: Troubleshooting

    Forcing Storage & Snapshots or QNAP JBOD Manager to Recognize the JBOD Enclosure If Storage & Snapshots or QNAP JBOD Manager is unable to locate the JBOD enclosure during operation, the drives or data may be faulty. 1. Power off the JBOD enclosure.
  • Page 25: Support And Other Resources

    TL-D800C User Guide 12. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Service Portal https://service.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com...
  • Page 26: Glossary

    QNAP JBOD Manager Software utility for Windows, Linux, and macOS that allows you to view and configure QNAP JBOD enclosures Storage & Snapshots QTS utility that allows you to view and configure QNAP JBOD enclosures connected to a QNAP NAS Glossary...
  • Page 27: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 28 TL-D800C User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 29 TL-D800C User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 30 TL-D800C User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 31 TL-D800C User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 32 TL-D800C User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 33 TL-D800C User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 34 TL-D800C User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
  • Page 35: Ce Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 36: Vcci Notice

    TL-D800C User Guide VCCI Notice VCCI–B BSMI Notice SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签,此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件,像是电池或灯管,这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池...
  • Page 37 TL-D800C User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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